AT&T Digital Life Reviews

 

Is  AT&T Home Security  among the best? Our AT&T Digital Life Reviews indicate otherwise…Online Digital Life Reviews reveal just how AT&T Alarm customers feel about AT&T Digital  Life and Digital Life Customer Service.

 

AT&T Digital Life Security Reviews

 

AT&T Digital Life

 

Like many of the other telecom companies, AT&T is flexing their marketing muscle and diversifying their product offerings with the AT&T Digital Life Home Security System.

While they are banking on  bundling the AT&T Home Security program to their existing customer base…the question remains as to whether or not prospective security customers will prefer the minor convenience of having the service bundled on their existing bill…or whether the AT&T Digital Life security system can go toe to toe against some of best home security companies…that specialize in security and home automation.

 

AT&T Digital Life Reviews

 

Despite all the slick marketing and advertising…online AT&T Digital Life Reviews seem to indicate  that when it comes to home security, the customer support for AT&T Home Security leaves much to be desired.

Our AT&T Digital Life review  summary and detailed editor’s reviews are followed by the customer AT&T Home Security  Reviews and  a FAQ section in which we compare AT&T Digital Life  with some of our top rated alarm companies. 

If you currently have an AT&T Home Security system, we hope you will share your experience with our readers below.

AT&T Digital Life Reviews

2017 AT&T Alarm System Review Summary

7.4 HSA Review
1.9 Users (11 votes)
Pros
Bundled or Stand Alone, 24 Month Agreement, Home Automation
Cons
Limited Service Area, Questionable Customer Service, New to Industry
Summary
Available in limited markets. May be a valid option for AT&T customers seeking the convenience of bundled services.
Reputation
Monitoring
Customer Service
Equipment
Price and Value

Website- www.my-digitallife.att.com

 

    AT&T Digital Life Security Reviews

Facts and Features

  • HSA Rating - 7.4
  • BBB Rating - B+
  • Years in Business - 4
  • SDM Ranking - NA
  • Equip. Man - Proprietary
  • Upfront Costs - $49+
  • Min. Monitoring Rate - $39.95
  • Contract Length - 2 Years
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - Lifetime
  • Return Policy -14 Days

Quick Jump to side by side summary comparisons of AT&T Home Security vs :

AT&T DigitalLife Review Sections- Click to Jump to Section

AT&T Digital Life

 

Reputation and Credibility

AT&T launched their home security and automation products in 2 markets in 2012. This new division, AT&T Digital Life, acquired DirecTV and Lifeshield and  expanded into a number of major metropolitan areas over the past 2 years. While their services are available with any broadband service they have focused mostly on bundling  the security packages  with existing services within their own customer base.

AT&T has worked hard to address complaints that are ultimately filed with the Better Business Bureau and have recently managed to achieve an A+ BBB rating.  However, online AT&T Home Security reviews indicate a tremendous amount of customer dis-satisfaction citing poor installation, customer service, tech support and equipment performance issues.

There have been over 20,000 complaints filed in the last 3 years.

 

AT&T Alarm System – Monitoring Packages and Pricing

AT&T Digital Life  requires a two(2) year monitoring contract. They offer their own  UL-Listed, Five Diamond Certified monitoring service. The two standard security monitoring plan options offered by AT&T Digital life are :

  • AT&T Smart Security$39.99/mo.

    • $99 Install
    • 1-Keypad
    • 1-Indoor Siren
    • 3-Door Sensors
    • 3-Window Sensors
    • 1-Motion Sensor

 

  • Smart Security and Automation – $54.99/mo.

    • $149.99 Install
    • Everything in Smart Security
  • PLUS
    • 1 Outdoor Camera
    • I Touchscreen Door Lock

 

  • Premium Security and Automation – $64.99

    • $199 Install
    • Everything in Smart Security and Automation
  • PLUS
    • 1 Smoke Sensor
    • 1 Carbon Monoxide Sensor
    • 1 Thermostat
    • 2 Indoor Smart Appliance Plugs
    • 2 Water and Temperature Sensors

 

All packages include interactive capabilities-enabling the user to monitor and control the system remotely. Their recommended Home Automation package includes enhanced video and home automation capabilities. Cellular monitoring is available as a secondary communication -preventing potential system vulnerabilities if the cable line is cut or compromised.

 

Pricing and Equipment- How Much is an AT&T Security System?

 

    AT&T Digital Life Security Reviews

Available Plans

  • Installation Cost
  • Keypad
  • Internal Siren
  • Recessed Door Contacts (3)
  • Door/Window Contacts (3)
  • Motion Detectors
  • Touchscreen Keypad
  • Touchscreen Door Lock
  • Video Camera
  • Smoke Detector
  • Carbon Monoxide Detector
  • Glass Break Sensor
  • Lighting/Small Appliance Modules (2)
  • Water and Temperature Sensor (2)
  • Thermostat

Smart Security

$39.99
  • $49.99+

Smart Security and Automation

$54.99
  • $149.99+

Premium Security and Automation

$64.99
  • $199.99+

In addition to the basic equipment packages out lined above, there are a variety of additional a la cart custom options which can be added to the Smart Security Package.

The Automation packages listed above includes the additional monitoring fees for Video ($9.99/mo.) and Door ($4.99/mo.)control. Additional cameras are available for $99.99.  The video monitoring will enable remote live viewing  as well as video capture and viewing of previously recorded material.  Storage is very limited so one needs to be aware of these limitations.

 

Available Add on Packages:

 

AT&T Alarm Video Camera Package

 

Enables video or still photo capture when motion is detected.  Includes 1 outdoor camera for $99.99 and requires $9.99 monthly service.  Allows limited recording storage capability and live remote observation and notification capability.

 

AT&T Security – Door Package

Allows for remote control, automation and remote notification and control of door locks. The monthly charge is $4.99 and the door lock pricing is as follows:

  • Garage Door Control- $49.99
  • Pushbutton Door Lock- $99.99
  • Touchscreen Door Lock- $149.99

 

AT&T Home Automation – Energy Package

This package is available for $179.99 and includes 2 indoor smart appliance plugs and a Thermostat.  For an additional $4.99/mo., you can now remotely manage temperature in the home as well as control appliances plugged into the smart plugs.

 

AT&T Home Security – Water Detection

This package is available for $49.99 and an additional $4.99/mo. to the monthly monitoring bill.  The package includes 2 temperature and water sensors.  It will monitor for water leaks and ambient temperature.

The equipment is reasonably priced, but sourced from a variety of manufacturers and may not be compatible with equipment used by our top alarm companies.

 

AT&T Digital Life  Customer Service

Customer service was once considered a major challenge for AT&T…as it is for most telecommunications providers.  However their A+ BBB rating would see to indicate that they have committed to and made significant strides in that area.

However, online feedback shows significant concerns with installation and monitoring issues.

 

Summary of AT&T Home Security

The AT&T Digital Life Home Security programs offer a competitive security and home automation package on the higher end of the spectrum.  Fully loaded, the program gets pretty pricey -with add ons it could easily exceed  $1000 and monthly monitoring that can eclipse $70/mo.

As it is such a new entry in the home security arena, the caliber of the support and customer service are a bit hard to gauge .

Online AT&T security reviews have not treated them kindly, and the volume of BBB complaints would seem to bear that out.

While it might seem more convenient to just add another service to an already expensive bill…we feel that most people would be better served by one of our top alarm companies .

Even an existing AT&T customer would be wise to check out other security options before committing to a 2 year contract.

 

Does AT&T Alarm Security measure up to our Top Alarm Companies?

>>CLICK HERE to Read More<<

 

AT&T Digital Life Reviews-Security Company Comparison Chart - Button

 

Please feel free to offer your comments, feedback on this AT&T Home Security Review  or share your experience with an AT&T Digital Life Home Security System, below.

AT&T Digital Life Reviews -Customer Reviews

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AT&T Digital Life Reviews – AT&T Alarm System Video Summary

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AT&T Security System – Equipment

Control Panel

AT&T has an independent control panel which manages the security and home automation devices which are incorporated into the system.  It can be used with any  broadband service as the primary communication platform,and  includes cellular as a back up  in the event that the cable lines are compromised or internet service is temporarily unavailable. It incorporates Z-Wave communication capabilities to provide home automationcontrol and management for door locks, lighting, thermostat and appliance control modules which can be controlled remotely, through their proprietary app, on your Ios or Android tablet or mobile phone.

The system is equipped with a 24 hour back up battery and a separate  keypad which is mounted separately from the base unit.  This helps prevent “crash and smash” vulnerability.

Door and Window Contacts– AT&T offers both surface mounted and recessed contacts.  The latter can be installed in area where there are wood frames and one doesn’t want to have visible transmitters.

KeyPads- The Digital Life system  has  both a standard and a touchscreen “enhanced mobile keypad” to arm and disarm the system.

AT&T Digital Life Reviews- Digital Life Standard Keypad AT&T Digital Life Security System - Touchscreen Kepyad

Interior Protection

  • Motion Detectors– Utilize  PIR (passive infrared) sensor technology and won’t detect small pets under 35 lbs.
  • Glass Break Detectors-can be used in homes with larger pets or rooms with sliding glass doors, large plate glass or many windows.

Life Safety Devices

 

  • Smoke Sensors- utilize photoelectric technology and provides superior protection by alerting the central monitoring station  in the evnt of smoke or fire.
  • Carbon Monoxide -protection will detect the presence of CO.

 

Miscellaneous

  • Water Sensor– detects water and ambient room temperature to help prevent damage from plumbing leaks or flooding.

Home Automation

 

  • Appliance Modules– plug in to standard wall receptacles and enables z-wave control attached lamps or appliances through the Digital Life system.
  • Yale Door Locks– Door can be opened with a standard key, your control panel, a touch code or through the AT&T interactive app on any computer or mobile device!
  • Thermostat– The AT&T Security system can control this thermostat, which allows you  to manage the thermostat remotely as well as set schedules to adjust temperature.

Video Camera

              Unlike most standard cameras, this one is weather resistant and can be used outdoors- and has IR “night vision” capabilities as well. While it is a wireless camera, keep in mind that it must still be powered, and will require wiring.

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Top Alarm Companies -Link InteractiveLink Interactive Security -More Info
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Frequently Asked Questions

 

How does AT&T Home Security stack up to the  competition?

 

While the Digital Life system  might initially seem to be a logical choice for AT&T customers looking to secure their homes and consolidate their bills, when one does a thorough analysis of available home security options, we feel that there are a number of better alternatives offered by companies that specialize in home security. Before signing a 2 year contract check out some of our top rated home security companies in side by side comparisons, below.

AT&T Security vs ADT vs Armorax vs Frontpoint vs Protect America vs Link Interactive 

 

(Click “+” Below to Toggle Open Columns and Expand)

↓↓↓↓↓↓

AT&T Digital Life
    AT&T Digital Life Security Reviews

Facts and Features

  • HSA Rating - 7.4
  • BBB Rating - B+
  • Years in Business - 4
  • SDM Ranking - NA
  • Equip. Man - Proprietary
  • Upfront Costs - $49+
  • Min. Monitoring Rate - $39.95
  • Contract Length - 2 Years
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - Lifetime
  • Return Policy -14 Days

ADT Monitored
    ADT Security Reviews - Protect Your Home Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day
Armorax
    Armorax Blackbox Home Security Review

Facts and Features

  • HSA Rating - 9.2
  • BBB Rating -A
  • Years in Business - <5
  • SDM Ranking - NA
  • Equip. Man -2Gig
  • Upfront Costs - FREE
  • Min. Monitoring Rate - $24.95
  • Contract Length - 36 mo.
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day
Protect America
    Best Security Companies- Top 5 Protect America

Facts and Features

  • HSA Rating - 9.6
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days

AT&T Security  vs ADT Monitored Security

AT&T Security vs ADT
7.4 HSA Review
1.9 11 votes
Reputation
7.5
Monitoring
8
Customer Service
7
Equipment
7.5
Price and Value
7
8.9 HSA Review
0 0 votes
Reputation
9.5
Monitoring
8.5
Customer Service
9
Equipment
9
Price and Value
8.5
AT&T and ADT are two of the most highly recognized brand names in the US.  One for telecommunication…and one for for home security.Which one do you want helping to protect your home and family?

In an effort to diversify product offerings and create additional income streams, AT&T entered the home security marketplace in 2012. ADT  has been in some form of the home security business business for over 140 years.  They are easily the largest home security company with a customer base of over  6 million customers…including the majority of Fortune 500 companies.

ADT has been recognized as the #1 Home Security Company by the Security Dealer Magazine -SDM since the turn of the century.

AT&T Digital Life promotes security and home automation products and capabilities primarily to an existing customer base in hopes that they will want to bundle these services with their telecommunication products and services.

Although AT&T does have their own monitoring center, ADT owns and operates  6 UL Listed, 5 Diamond Certified monitoring stations.

In the event of a natural disaster, this gives ADT customers the advantage of having their calls re-routed to an alternate monitoring center.

 

ADT Monitored Benefits

Despite the fact that they are new to the home security industry and ar bundling the services,AT&T Home Security packages are actually  more expensive than ADT Monitoring services.

While online reviews and feedback indicate concerns with the caliber of the AT&T security system installers,  ADT Authorized Premier Provider – Protect Your Home has highly trained, experienced and  background-checked technicians to professionally install the most reliable, state of the art equipment. They make sure  that everything is installed  properly and that you are completely comfortable with the operation of the system -which is monitored by ADT – the most trusted name in the industry.

Benefits include:

  • FREE Security System -$850 Value*Cox Homelife Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)

*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)

So if you are looking at professionally installed  home security systems, before bundling home security with telecommunication and entertainment services, we strongly encourage you to look into a company that specializes in home security…and see what ADT is recognized as the #1 name in the home security!

Get More Info on ADT Monitoring

Read our ADT Reviews

Call For FREE Quote- 844-569-0690

 

Armorax Security vs AT&T Digital Life

AT&T Security vs Armorax Security
9.2 HSA Review
0 0 votes
Reputation
8.5
Monitoring
9
Customer Service
9
Equipment
9.5
Price and Value
10
7.4 HSA Review
1.9 11 votes
Reputation
7.5
Monitoring
8
Customer Service
7
Equipment
7.5
Price and Value
7

Armorax DIY or AT&T Digital Life Professional Install?

If you are considering the AT&T Digital Life Home Security, it is likely that you have been cross-promoted at your AT&T Wireless store or because of AT&T marketing campaigns that depict a modern family smart home and try to convince you that you will save money by bundling.  Read on and find out how much less an “unbundled” cellular security and home automation system can be.

AT&T alarms  are professionally installed, but that is not always a good thing.  The effectiveness of your security system is largely dependent on the caliber of the installer.  Online Digital Life reviews often convey disappointment and ongoing issues which result from poorly trained or inexperienced installers.

There was a time when home security systems required professional installation . Security systems used to be complicated and require drilling holes, fishing wires and programming systems.

Today,  modern wireless technologies have evolved to the point where installing a security system from a reputable DIY Alarm Company means mounting a few sensors and calling in to activate the system.

Armorax pre-programs and configures the system before shipping it out…so installation is a snap.

Consequently, over 90% of DIY alarm customers found the system “easy to install”.

 

Reputation

Armorax surpasses the the AT&T B+ rating with an A  BBB Rating.  They are  fully accredited with the BBB , and have  compiled an impressive 88% positive reviews on the BBB reviews page.  This translates to a 4.67 out of 5 stars!

On the other hand AT&T Digital Life  has closed over 20,000 BBB complaints over the last few years.

Armorax Pricing

Armorax has a simple pricing structure…which blows away the competition.

The standard Armorax Blackbox system is a top of the line 2Gig Technologies  GC2, and it is FREE with a 36 month monitoring agreement!

Armorax add on sensors are competitive with the other wireless DIY alarm companies. (for current promotional pricing…just give them a quick call at …866-355-0640) Overall, the Armorax add ons are roughly half the price of professionally installed components.

Unlike AT&T Home Security, with an Armorax security system, the equipment is not proprietary.

With the Digital Life system, the equipment is not compatible with most major security companies…so you cannot just switch at the end of their contract if you desire another service provider.

But, the monitoring price is what really sets Armorax apart. Right now they are offering Cellular Monitoring for just $24.95!

And that is not bare boned monitoring it includes:

  • Alarm.com
  • Interactive Service- Arm/Disarm/Notifications and Alerts
  • Comprehensive Home Automation
  • Video Surveillance Monitoring/Management
  • Crash and Smash
  • Geo Services….and more.

All for $24.95/mo.

And that is NOT an introductory price.  That includes a Rate Lock Guarrantee!

 

AT&T Security System Pricing

With AT&T Home Security, you will be required to pay anywhere between $50 and $200 up front for installation.

Add ons with AT&T can get pretty expensive if you wish to add to the standard equipment packages.  This can drive the costs up hundreds or even thousands of dollars.

Unfortunately, the  equipment is also proprietary to their system, so that you cannot use it with another service provider. Because they are not likely compatible…you will have to start fresh with another security service provider when you get tired of paying their significantly higher monitoring rates.

After any introductory discounts…AT&T rates jump up from $39.95 to $64.95.

Armorax rates are locked in at $24.95/mo…..you do the math.

 

Armorax recognized as Top DIY Alarm Company

Above and beyond offering a comprehensive interactive cellular monitoring rate of just $24.95/mo.,Armorax is shaking up the alarm industry by combining that with top of the line, premium 2 GIG components…for free.2017 Top 5 Best Home Security Companies- Armorax

  • No Activation Fees
  • No Installation Fees
  • No Shipping Charges
  • and a 30 Day Money Back Guarantee

 

In recognition of such a superior value, Armorx received our Silver  Award as one of the TOP Home Security Companies of 2017.

While the telecom companies all try to convince you that you will save by bundling their services, after the first year, the honeymoon is over.

In addition to the installation fees, that may have been as high as $200, with AT&T Digital Life, the comparable plan to the standard Armorax monitoring plan of $24.95 is a whopping $64.95!

That is $40 a month more than Armorax!

Bundling…schmundling.  The AT&T Digital Life security system will cost you almost $500 a year MORE than the Armorax Blachbox.

The reality is …you can save a bundle by “unbundling” …with Armorax.

AT&T Security Systems require an upfront installation fee, and charge higher monitoring rates for packages that require additional services.  Ultimately costing more than twice as much per month on more comprehensive packages.

 

Interactive Features

AT&T offers a full portfolio of security and home automation services which utilize their proprietary app for interactive services.

Armorax uses award winning Interactive Platform is provided by Alarm.com. It is by far the most stable and feature rich interactive platform and includes:

  • Smash and Crash Protection– alerts the central station of an intrusion- even if the system is destroyed
  • Geo Fencing– uses GPS location on your cell phone to automatically control security and home automation functions
  • Power Outage Notification – if there is loss of power, the system sends you an alert

These features are showcased by the  Armorax Blackbox which features  a premium touchscreen  2Gig GC2 control panel At&t Alarm Review- 2Gig Control Panelwhich  can display local weather 5 day forecasts and provide severe weather warnings in an emergency.

The GC2 is  equipped with an integrated Z-Wave communication module which enables comprehensive home automation and management capability of virtually any Z-Wave compatible device!

There is a nominal fee of just $49.95 to upgrade to the GC3, which gives you additional features and capabilities and a full 7″ touchscreen display.

Summary

Armorax delivers state of the art, DIY security and home automation products with the lowest available cellular monitoring that includes Alarm.com services.  With a FREE premium  system and full featured monitoring services for $24.95/mo, Armorax is truly an unbeatable value.

Get More Info on Armorax Home Security Systems

Read our Armorax Blackbox Home Security Review

Call For FREE Quote- 866-355-0640

 

AT&T Home Security vs.  Frontpoint Home Security 

Digital Life vs Frontpoint Security
9.5 HSA Review
6.9 1 vote
Reputation
9.5
Monitoring
9.5
Customer Service
10
Equipment
9.5
Price and Value
9
7.4 HSA Review
1.9 11 votes
Reputation
7.5
Monitoring
8
Customer Service
7
Equipment
7.5
Price and Value
7

Customer Service Complaints- AT&T vs Frontpoint

While they have shown some improvement in handling complaints once they get turned over to the BBB ( over 21,000 in the last 3 years), even online AT&T Digital Life Security reviews  on the AT&T forum indicate that customers are less than happy with their Digital Life security systems.

“Nov 24, 2015 9:55:53 AM
 

Contributor

I am so dissapointed in ATT.  I have been a customer for 35 years and they would not help me.  I am stuck with a crappy system and a bill I did not sign up for.  So unhappy, do not use them.”

These sentiments are reflected in many of the negative AT&T Security Reviews found online.  In comparison, Frontpoint Security Reviews reflect tremendous satisfaction…which is reflected in their A+ BBB rating-with just 65 complaints registered in the past 3 years.

While the Digital Life  security system packages are competitively priced, tit is significantly more expensive to have additional add on devices installed if you want to supplement the base packages. Current discounted promotions  are featuring used and reconditioned equipment….which may not be compatible with many of the top alarm companies- should you ever wish to switch service providers.

In contrast, Frontpoint security systems are comprised of high quality GE and Qolsys components, …which are both  compatible with most of the other top alarm company’s systems.

While the AT&T  security system  does not require the customer to maintain the U-Verse Internet services, their monthly monitoring costs are substantially higher than most of the best home security companies-running from $40-$65 a month.

 

Monitoring

Frontpoint monitoring is available for as low as t $34.99 with 100% cellular monitoring- and includes such premium services asAT&T Security Reviews- vs Frontpoint - Frontpoint Security   Crash and Smash Protection and Geo Location Services with Alarm.com’s award winning interactive services.

Opt for the premium Qolsys IQ panel, and you’ll also get a 7” full color touchscreen display that will capture a photo image of anyone who arms or disarms the system.  This unit will allow you to  view video displays, family photo slideshows get weather reports and severe weather warnings when the alarm display is not in use.

So while you might be tempted to add the Digital Life home security system to your bill the next time you visit the AT&T store to upgrade your cellphone or switch out your DirecTV programming…you definitely want to take  the time to explore our top home security systems before taking the plunge.

Frontpoint offers more for YOUR money and is renowned for proving best in class customer service!

Get More Info on Frontpoint Home Security Systems

Read our Full Frontpoint Security Review

Call For FREE Quote- 844-688-2894

AT&T Alarm System  vs. Protect America

AT&T Digital Life vs Protect America
9.6 HSA Review
10 1 vote
Reputation
9.5
Monitoring
9.5
Customer Service
9.5
Equipment
9.5
Price and Value
10
7.4 HSA Review
1.9 11 votes
Reputation
7.5
Monitoring
8
Customer Service
7
Equipment
7.5
Price and Value
7
Protect America offers most of the same benefits over the Digital Life  security system. They keep it simple with the  GE Simon XT control panel with the Simon XT Touchscreen keypad for desiring a full color touchscreen display that is separate from the base control unit. Aside from aesthetics, using a separate keypad in the entry minimizes the chance of a crash and smash break in where the intruder attempts to disable the system and prevent a signal from being sent.

Protect America home security customers have their choice of landline, broadband or cellular service starting at just $19.99 a month– HALF the price of the base Digital Life  security service.

While the AT&T security system packages start at $99.99, it may end up costing your hundreds more when you customize the system to your home.

Protect America packages include up to $1400 in FREE Equipment!AT&T Security Systems vs Protect America

The Protect America  $0 up front pricing policy makes quality home security affordable for almost everyone!  For just $42.99/mo., their Platinum monitoring package includes:

  • Simon XT Control Panel
  • 1 Motion Detector
  • 14 Door/Window Sensors! (sensors can be mixed and matched to customize system to your needs)

That is enough to provide real protection for your home an family…with practically NO out of pocket up front costs!

If you are looking for the Best Value and Lowest Up Front Costs– check out  Protect America to see what they can do for you!

 

Get More Info on Protect America

Read our Protect America Reviews

For FREE Quote- 888-951-5140

 

 

 

AT&T Security System vs. Link Interactive Security

Digital Life Security vs Link Interactive
7.4 HSA Review
1.9 11 votes
Reputation
7.5
Monitoring
8
Customer Service
7
Equipment
7.5
Price and Value
7
9.2 HSA Review
10 1 vote
Reputation
9
Monitoring
9
Customer Service
9.5
Equipment
9.5
Price and Value
9

With a 98% customer approval rating, this Utah based  home security company (Link Interative was recently introduced as their nationwide DIY security alarm alternative) has over 60 years’ experience installing quality security systems and providing outstanding customer service.

They offer the very latest state of the art wireless systems from 2GIG technologies and one of the most comprehensive equipment selections you can find anywhere.  Their systems are pre-progammed and configured for easy DIY installation, but they also have the expertise to work with more advanced DIYer who wants to take over an existing system or install a more sophisticated custom alarm system.

Where negative AT&T  reviews from unhappy Digital Life alarm system owners are not uncommon, it is almost impossible to find a negative Link Interactive review. Their A+ BBB rating (under parent company-Mountain Alarm) contains 0 (that’s right…0) customer complaints filed in the last 3 years. 

And there is still more to the  Link Interactive story….

They offer comprehensive monitoring including:

  • Crash and Smash
  • Geo Location
  • 2-Way Voice
  • Alarm.com Interactive Services

AND full home automation functionality for just $29.99 a month!

Want video…no problem…just $5.00 more….

If you’re looking for great service,equipment and the lowest monitoring rates?  Check out Link Interactive, today!

See our Link Interactive Reviews

 866.302.6138

So what happens if I’m not happy with the AT&T Home Security System?

The AT&T security system comes with a 14 day cancellation policy. This gives you just 14 days from the time you install or upgrade the system to change your mind. Once that 2 week window has expired, you are committed for the next 2 years and are subject to up to $840 in early termination fees.  Any upgrade results in extends the home automation contract an additional 2 years. That means you you are responsible for the remaining monitoring payments…up to:

  • Smart Security – $640
  • Smart Security and Automation – $740
  • Premium Security and Automation – $840

If you decide to cancel before the 14 days has expired….there is up to a $99.00 Restocking Fee.

 

AT&T Security vs Time Warner Cable IntelligentHome vs Comcast Xfinity Home Security vs Cox Homelife

Which is Best?

 

Telecom Comparison
7.6 HSA Review
1.8 8 votes
Reputation
7.5
Monitoring
8
Customer Service
7
Equipment
8
Price and Value
7.5
7.5 HSA Review
1 4 votes
Reputation
7
Monitoring
8
Customer Service
6.5
Equipment
8
Price and Value
8
7.4 HSA Review
1.9 11 votes
Reputation
7.5
Monitoring
8
Customer Service
7
Equipment
7.5
Price and Value
7
7.4 HSA Review
1 5 votes
Reputation
7
Monitoring
8
Customer Service
7.5
Equipment
7
Price and Value
7.5

 

AT&T Digital Life Reviews reveal bundling isn’t always a bargain….

In all candor, when it comes to home security, I would recommend selecting a company that specializes in home and small business security…not a telecom company that is just looking to add a revenue stream to maximize the average monthly revenue per customer.   These companies are all hoping to capitalize on the fact that many people think that they will save money or gain an additional measure or convenience if they bundle the services.

Comparing the Cable Companies

In many cases,  your location will limit which of these options are available….where as companies such as Frontpoint, Protect America and Link Interactive are available virtually anywhere.

While AT&T, Xfinity Home Security and Time Warner Intelligent Home  are all relatively new to the security and home automation industry, Comcast has been at it a little longer ( about 7 years as opposed to 4 or 5). They also offer a bit longer return period…which is offset by a lower BBB rating.

Time Warner Cable  requires the lowest contract terms-18 months as opposed to 2 years, while AT&T is available without required bundling with their broadband services.

At the end of the day, I guess I liked the fact that Comcast includes a robust video and home automation  equipment package in their Home Secure 350 program and offer the ability to monitor and control their system easily the television. through their TVX1 package.

NOTE: Cox Homelife was recently added to the Comparison Chart, Cox was not included in the summary comparison.  You can find more information on Cox Home Security Systems at: Cox Home Security Review

How much does it cost for additional AT&T Digital Life home security equipment?

AT&T Security Pricing

Pricing for additional add on equipment components to the AT&T Alarm System are as follows:

  • Recessed Door Contact $49.99
  • Window Sensor $29.99
  • Motion Sensor $79.99
  • Glass Break Sensor $79.99
  • Keychain Remote $19.99
  • Indoor Siren $79.99
  • Keypad $99.99
  • Touchscreen Control $129.99
  • Smoke Sensor $49.99
  • CO Sensor $59.99
  • Heat Detector $59.99
  • Conversion Kit (Hard Wire) $99.99
  • Outdoor Camera $199.99
  • Indoor HD Camera $199.99
  • Garage Door Sensor-Pricing NA
  • Keyless Door Lock $199.99
  • Door Lock Touchscreen $199.99
  • Indoor Smart Plug $39.99
  • Outdoor Smart Plug $39.99
  • Light Control $159.99
  • Outlet Control $159.99
  • Smart Thermostat $149.99
  • Light Dimmer Control $179.99
  • Temp and Water Sensor $49.99

Will an AT&T Alarm work with 3rd part home automation devices?

In response to customer AT&T Digital Life reviews,  they have  committed to incorporating 3rd party devices into their mobile application in 2017.  AT&T has partnered with Lutron and will soon support NEST.

In addition to their own AT&T home security cameras, The Digital Life App now supports the Samsung SmartCam HD Pro.  This camera offers the added benefits of advanced detection and 2 way voice capability.  This enables the user to screen out certain areas within the camera’s field of vision and communicate through the AT&T Digital Life App.

Awhile many companies are finding ways to introduce voice commands by incorporating the Amazon Echo into their platforms, the Digital Life home automation teams are working to integrate their own version of voice command through their own application.

 

Lifeshield, Direct TV, Digital Life…what gives?

In the world of home security, mergers and acquisitions can create a lot of confusion.  Lifeshield was originally acquired by DirecTV.  Subsequently, DirecTV was purchased by AT&T…so Lifeshield customers were rolled into the AT&T Digital Life program.

If you are an original  Lifeshield  customer that is out of contract and looking for a more stable company that is focused 100% on security and home automation, you should consider on of our top rated alarm companies of 2017.

 

Can renters get an AT&T Alarm system?

Although how they handle rental situations is not clearly outlined on the AT&T Home Security site, the majority of home security companies that professionally install security and home automation systems require that you are the property owner.

If you are renting a home, condo or an apartment, and you want an AT&T security system installed, you will need to contact them directly to see if you qualify.  If approved, you will almost certainly have to provide documentation of landlord approval.

If you are renting, you you may want to take a look at our article on the best security systems for renters.

 

Is it mandatory to secure an alarm permit to connect an AT&T Digital Life security system?

 

Strictly speaking, you do not need a permit when the system is not professionally monitored. Having said that, because your AT&T alarm system is going to be remotely monitored with the purpose of utilizing emergency response services, numerous local towns need to have a permit.
Typically, this includes simple application with your neighborhood police or sheriff’s agency combined with some sort of reasonable payment. One will probably be also required to provide the name, address and phone number of AT&T Security, together with the AT&T Alarm monitoring station.
And where permits are essential, the vast majority of cities will administer some sort of one time fee to register your security system, while some cities and towns ask for an annual renewal too. Regarding municipalities with high crime combined with false alarm rates, failure to register may end up in a refusal to respond to locations that don’t have any an alarm permit…although this is rather exceptional. Nevertheless, you will be subject to supplemental fees when law enforcement officials, fire as well as emergency medical services are sent to a physical address without a permit with regard to municipalities in which one is demanded.

Regardless of whether or not  a licence is purchased, nearly all cities may very well assess penalties with respect to frequent false alarms. Generally communities have procedures put in place where the initial 1 to 2 dispatches may not entail penalties. Subsequently, after that penalties and fees typically rise from $25-50 to your first enforceable offense…to $100-200 for consequent recurring offenses.

For that reason, it is vital that AT&T Digital Life alarm system customers get hold of their neighborhood police department, learn what permits are required, acquire a thorough understanding of the neighborhood guidelines and be sure that they take into account the recommended strategies to prevent false alarms.

 

Tips to Prevent False Alarms with your AT&T Alarm System

 

As mentioned earlier, False Alarms with your AT&T Security system can be not only a nuisance and a drain on your community law enforcement and emergency services resources -it  can ultimately result in costly fines.

The vast majority of all residential dispatches are a result of false alarms Consequently, most municipalities assess fines to homes when they exceed a certain number of false alarms.

To prevent this from happening to you, here are some tips for preventing a false alarm with your AT&T Digital Life system.

Following are some tips to help you avoid false alarms.

  • Make sure everyone knows how to turn off the alarm. Your system will have a master passcode, as well as multiple additional user codes which can be programmed into the system.  Make sure everyone knows their code and knows how to disarm the system.
  • Ensure that everyone also knows the password. In the event of an alarm, the central monitoring station will typically call the home first and request the password to verify that the person answering is an authorized party. In the event of an alarm, if the person answering the call cannot provide the correct password, the authorities will likely be dispatched.
  • Check to see that all doors and windows are properly secured before arming the system. A door that is left slightly ajar can be blown open in your absence and set off the alarm.
  • Make certain that all sensors or mounted securely and in the correct positions. Motion detectors should be mounted at a height of 6’ and away from fans, heaters, fireplace and air conditioners.
  • Be aware of items that might set off a motion sensor. It’s not just the pets ..AC units can cause fluttering curtains or plants…even helium balloons that can be carried about the home by air currents. Make sure they are tied down away from motions.
  • Ideally, pets should be confined to areas away from motion detectors. If that is not possible, there are “pet friendly” or “pet immune” sensors which can screen out smaller pets below 40, 50 even 80 lbs.  Motions can also be set up to create pet alleys where pets might move freely.  The other option is to use glass break detectors instead of motions.
  • Be certain to replace batteries when required. Most systems use Lion batteries with ate least a 2 year expected lifespan. Your AT&T Home Security system will typically notify you when the batteries are getting low and alert you when there is roughly 30 days of useful life.  It is a good idea to have extra batteries on hand and replace them immediately. Your system will also notify you if there are any other issues with sensors.  If you get a system fault alert, perform a status check and check out the sensor. Contact your local AT&T Security office if it appears to be malfunctioning.

 

Keep your user AT&T security system manuals/codes/passwords in a secure designated area where they can be consulted if necessary.  But, the best way to avoid false alarms is to use your system regularly and make sure that everyone is familiar with how to operate the system.

 

Eight great things about buying AT&T Home Security, (or one of the Top Rated Home Security Systems)

 

Some people imagine a security system as just a burglar alarm system, when, in fact, the technological advancements introduced in recent times have contributed to the evolution of home security towards a significantly more all-inclusive security, energy and property management system. The modern day system is a futuristic electronic tour de force that may actually simple to use while offering a massive jump in features over its forerunners. Following is a partial range of benefits which AT&T Digital Life  buyers can take advantage of should they decide to select a home security system.

  • Protect Against Fire- AT&T Digital Life reviews indicate there is tremendous concerns with fire protection. According to the NFPA (National Fire Protection Association), a fire happens pretty much every 24 seconds in the US. In 2014 there have been roughly 1.3 million fires documented, contributing to more than 13,000 injuries, virtually 3000 that ended up deadly, as well as causing nearly 10 billion dollars of property damage. A monitored AT&T security system helps to ensure that heat, fire and smoke are sensed at the soonest feasible point in time, and that the fire department will be instantly alerted – no matter whether that you are home or not. You may possibly not be there to safeguard your property, pets and cherished ones…but your home alarm system will make sure that help is on the way.
  • AT&T Security Safeguards against Flooding- A water sensor / probe may be placed in the basement or washing area for you to warn you of would-be flooding issues produced by such things as water lines troubles, to leaky rooftops, to damp or water damage basements.
  • AT&T Digital Life adds comfort and convenience.Nowadays you can actually automate temperature settings as well as control the temperature in your home from anywhere in the world through an web connection. The temperature timers can be designed to fit your typical lifestyle …and adjusted when you arm or disarm your system. Desire the property to be toasty warm or cool the moment anyone gets home? Your security system can be regulated manually from your smart phone with interactive programs.
  • Lock Doors Remotely. Now you don’t need to give a spare key to the dog walker or the local plumber coming to repair that dripping faucet. You actually can easily unlock the entrance way the moment they arrive …and secure back up again after they leave. No more misplaced keys or replacing locks when a partner leaves. Accessibility is all controlled with the home security system.
  • Keep tabs on the pets with AT&T Security Cameras. Ever wonder just what Spot actually does if you are away from your house? Video cameras assist you to remotely monitor as well as keep an eye on exactly what is happening when you find yourself away. Several security cameras even provide for 2 way communication. Keep watch over your pets…and far more.
  • Verify Arrival of Latchkey Children. Even without the benefit of cameras,tour AT&T home security system can provide you with text or even e-mail updates as soon as the system is activated or alternatively disarmed- like when the children get home from soccer practice.
  • Keep an eye on Gun Cabinets as well as sensitive areas -You are able to monitor valuables along with especially sensitive areas with no need of actually initiating a security alarm by employing door sensors and configuring them as non-reporting zone. They won’t set off the alarm system, but that will generate an e-mail notice. This is going to inform you that an intruder has opened a gun cabinet, liquor cabinet, office drawer …or any kind of vulnerable location that you want to keep tabs on.
  • Affordability – Many people are amazed at just how budget friendly that the modern, wireless home security and automation system can be. Although it once was that even a standard home alarm system would probably cost 1000s of dollars, companies like Protect America, Frontpoint  and Armorax security help to make all-inclusive security and feature rich household automation systems budget friendly for almost anyone!
  • An AT&T Home Security system gives PEACE of Mind. You really can’t put a price tag on it…but, the most important benefit everyone seems to be seeking when considering a home security and automation system is…Peace of Mind. They go to sleep better knowing the household is secured …and that they possess total command over the home whenever they are home or out and about.

AT&T Digital Life is just one of many home security options.  To see just how cost effective peace of mind might be..give some thought to  some alternatives before you make a final decision.

 

Can AT&T Home Security help cut down Homeowner’s Insurance premiums?

As you probably know, I the majority of insurance providers extend fairly generous discounts  in the event the house is secured by a monitored AT&T security system. While price reductions range between one company to anothertypical discounts  for AT&T Security range between 5-20% in accordance with the kind of system together with the amount of services which are provided.

To get the maximum discount, AT&T Digital Life Reviews recommend that you make sure that the insurance company knows that the AT&T alarm system is monitored and whether or not things like fire, flood and freeze protection is included in your AT&T Security system. AT&T Security usually supplies a certificate of installation showing the kinds of services for which your system is monitored

 

Questions you should ask your self before committing to AT&T Security?

There are various of concerns contemplate prior to getting AT&T Digital Life , and other program. Considering you might be doing a 2,3 or 5 year long term contract, with some of these companies. it is important to take into consideration a wide range of variables before you sign any contract.
It doesn’t matter if someone  came knocking on the front door, called you on the telephone or perhaps you are actually picking up any kind of sleek costly color advertisement for an AT&T Security System that arrived your recent bill….it is very important make sure that you possess a full knowledge of the many alternatives to you to really make the optimum decision you possibly can.

 

Do it yourself versus Professional Set up?

One of the initial matters is whether or not you would like to install the system on your own or provide for a professional installation. Until recently, systems would have to be hardwired into the your house. This would involve drilling and even cutting holes in the walls, fishing electrical wires and complex mounting and extensive programming.
Then again…times have actually evolved. In fact the service providers that professionally set up the systems are now making use of for the most part wireless devices. However, online AT&T Digital Life Reviews still cite recurring issues with service and installation.
The technology has actually been greatly advanced over time to really make the equipment amazingly simple to use…and quite simple to install. The more capable DIY security alarm service providers have definitely greatly streamlined the set up methods to make it simple even for the most technologically challenged property owners.
The better companies, for instance, Frontpoint Security and Protect America,  pre-program your complete system before mailing it out, in order that all the client has got to do is position the devices and then call in to get the system turned on. More than 90% of homeowners observed our best Do-it-yourself wireless house alarms systems simple to install!

Advantages of Do-it-yourself
• Virtually no Installation Expenses – Help you save 100s
• Reduce Add-on Equipment Costs – Typically nearly half
• Basically no Waiting or Appointment time – No need to set time aside out of job
• Will increase System Understanding
• Effortless to Relocate

Features of Expert Installation
• A lower amount Effort
• Additional Knowledge

Though a professionally installed system from AT&T Home Security would definitely demand reduced effort, the majority agreed that the systems offered via the recommended DIY home security system service providers had been very easy to set up, easy to use as well as ended up saving consumers a considerable amount of money over a professionally installed system.

If you happen to go with professional set up of ATT Digital Life , always determine how experienced your tech is as well as whether they have been background checked as well as undergone drug screening. Inquire AT&T Security is using  their own personnel or uses  While AT&T Security system reviews may question the use of third party subcontractors, utilizing sub-contractors isn’t necessarily bad. (they may even provide more experience compared to company technicians)

Nonetheless ensure they ought to have actually been subject to thorough vetting prior to permitting them into your your house.

 

Summary- Consider ALL the Options before getting an AT&T Home Security System

Nevertheless, all of these companies struggle with customer satisfaction…and for the money, I think most families would find that the features, benefits and values in our Top Home Security Companies will better serve them- and more than justify writing a separate check to a company that is solely focused on protecting homes with best possible security and home automation system.

>>See Who made Our TOP 5 Best Home Security Companies of 2017<<

 

 

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2 Comments

  1. Douglas Mcclain

    At&t Digital Life…..DON’T DO IT!!! EXPENSIVE, OVER PRICED, USELESS, ALWAYS WENT DOWN AND DID NOT WORK, DON’T MOVE CUZ AT&T Security WILL CHARGE YOU $500 FEE. There are much better companies out there- see all the Digital Life Reviews. Run away.

    Reply
    • Mike HSA

      Douglas,

      Thank you for leaving your comments. If you want to record your experience and have it included in our customer AT&T Digital Life Reviews cumulative rankings, there is a section to record AT&T Security System reviews, above. I’m sorry AT&T Security didn’t work out for you, but, if you want to check out some of the best alternatives to AT&T Digital Life, you can refer to our in depth study of the Top Rated Home Security Systems of 2017.
      We hope your next experience is better…

      Reply

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AT&T Digital Life was last modified: June 26th, 2017 by Mike HSA

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