CPI Security Reviews Reveal Customer Concerns 

 

Is the CPI Security “free” equipment really free? Get the inside track in our CPI Security Reviews, and find out  if  CPI Home Security systems equipped with the  CPI inTouch App might be the right system for you…

CPI Security Reviews - CPI Logo

 

 

CPI Security – What you need to know…

 

CPI Security is a local security provider in southeast that advertises up to $1700 in “free” equipment with a $99.00 activation fee.  But, what is the catch? Is it too good to be true?

Well…you know the old adage…if it sounds too good to be true….

Read on and we’ll dive in and uncover the truth.

Online customer CPI Security Reviews express concerns with 60 month contracts, auto-renewal clauses, misrepresentation, and reveal the little know fact that the systems are disabled upon contract termination.

Our CPI Security Review summary and detailed editor’s reviews are followed by a section for Customer Reviews and an FAQ section in which we compare them with some of the best home security companies. 

If you currently have an CPI Home Security system,we hope you will share your experience with our readers below.

 

Prospective CPI Security purchaser…. or perhaps active CPI Home Security user?

 

Making plans for protecting your family members with a CPI alarm system?…Or perhaps you already are a customer and are trying to post or read  CPI Security Reviews or simply are searching for details on additional costs and  services.

The Home Security Advisor was created to be a complete source of information to guide you in finding the information you’ll want to help make well-informed choices with regards to home security.

In addition to  thorough research and summation reviews, you can discover a place for legitimate customer reviews, micro product comparisons with best rated suppliers, and frequently asked questions …as well as:

  • Techniques for preventing false alarms
  • How you can spend less on your insurance premiums
  • And even several other potential benefits to owning a CPI Security system.

To assist your search to  discover more about CPI Home Security and CPI inTouch, along with pertinent info on several of the alternative most widely used home security service providers, check out helpful table of contents, with “quick jump” links that may help you navigate directly to the actual chapters which are most significant for your needs.

CPI Security Reviews -Summary

7.5 HSA Review
1.5 Users (3 votes)
Pros
Low Up Front Investment, Professional Installation
Cons
Limited Service Area, 60 Month Contract, Poor Website Transparency, Auto Renewal Clause, No Relocation
Summary
OK Regional Security Company...much better alternatives available.
Reputation
Monitoring
Customer Service
Equipment
Price and Value

Website- https://cpisecurity.com

    CPI Security Logo

Facts and Features

  • HSA Rating - 7.6
  • BBB Rating -A+
  • Years in Business - 20+
  • SDM Ranking - 19
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $29.99
  • Contract Length - 39-60 mo.
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - 90 Day
  • Return Policy - 3 Day

Quick Jump to side by side summary comparisons of CPI Security vs :

CPI Security Review Sections- Click to Jump to Section

CPI Security

Reputation and Credibility

 

CPI- Crime Prevention, Inc., has been protecting homes and businesses in the southeast for over 20 years.  They currently service Georgia, North Carolina, Virginia and South Carolina and have over 100,000 customers.

If you don’t happen to live in one of those states, then you should check out our  Top Rated Alarm Companies.

CPI Home Security  ranks #19 in the SDM Top 100 and, despite a fair amount of poor  customer reviews and  negative online feedback, maintains an  A+ BBB rating.

Their website has an impressive appearance, but lacks substance and transparency.  This does little to bolster confidence in a company that has been plagued with negative online feedback for aggressive sales tactics and misrepresentation.

 

CPI Alarm Monitoring

 

CPI owns their own monitoring center which provides their customers with 24/7 UL Listed, CSAA Five Diamond Certified monitoring.  2- way voice and video verification are available.

 

CPI inTouch

CPI does offer  interactive service capability, which is provided by their own mobile application CPI inTouch.

The CPI inTouch interactive application enables you to watch live video, arm and disarm your security and control installed home automation components. It is available in IOS, Android and Blackberry formats to allow security and home automation management on nearly any mobile device.

CPI requires a 60 month monitoring contract for their wireless security systems, with rates are that run between $39.99 and $64.99.

There is an additional charge for their Service Plus extended service warranty.

Pricing and Equipment

 

They use a variety of equipment manufactured by GE, DSC, 2Gig, and home automation equipment from Yale and Liftmaster.

They offer up to $1700 in “Free” Equipment which is basically just included in the monitoring prices. Monitoring prices are increased when you swap out devices (or add additional sensors) that are included in the basic equipment package-which varies depending on current promotions and availability.

It does require an initial $99.00 Installation Fee for homeowners and $299 for renters, with credit approval, of course.

It should be noted that…while the customer retains ownership of the equipment, CPI disables the control panel upon termination of monitoring services….rendering the system useless.

 

 

CPI Customer Service

 

CPI Home Security has closed 43 complaints with the BBB over the past 3 years and has still maintained an  A+ BBB rating. This would seem to indicate that they do a reasonably good job resolving major customer issues once they have been filed with the BBB.

The majority of  negative online feedback is related to the failure to disclose the terms of the contract and  difficulties in cancelling the service.

Even with the CPI Service Plus (which is an additional charge, over and above the standard monitoring rate) relocation and renovation costs are NOT covered.  Nor are any of the components involved in video or energy management –which are only covered by the manufacturer for 90 days.

They require a 60 Month Monitoring contract.  In the event that service is discontinued, the customer is responsible for 75% of the remaining contractual term. With a 60 month contract….this can be a substantial amount of money.

In addition, it should be noted that CPI requires notice of intent to terminate or discontinue service must be received in writing, with signature required, 60 days prior to the end of the contract.

The contract also contains an auto renewal clause which stipulates that the contract automatically renews on an  annual basis-obligating the customer to an additional 12 months of service at the original rates. (which likely included substantial equipment costs)

And finally, there are numerous complaints  that customers were never informed of their practice of disabling the control panel chip upon cancellation of monitoring services.

 

CPI Security – Summary

 

While CPI offers an impressive amount of professionally installed equipment with very limited up front investment required (and some attractive monitoring features with audio and video verification), it is important to realize that the long term costs may far outweigh the benefits.

CPI retains the right to disable the control panel…despite the fact that customers are required to pay premium monitoring rates and are bound to a 5 year contract-that’s 60 months.

Based on previous customer experience…you may be required to pay huge early termination fees, even if you move outside their very limited  4 state service area.

And be advised…make sure that you read and understand ALL of the fine print.  Many customers have been surprised that when they went to cancel, after they thought they were out from under their 5 year contractual obligation, that the contract automatically renews for a year – unless 60 day notice was sent prior to the expiration of the contract.

 

If you reside outside the service area and/or are looking  for the best values in home security-with transparent equipment and monitoring prices…. I would highly recommend that you check out our Top Alarm Companies, before signing on the CPI dotted line.

 

Can CPI Home Security Compare to our Top Alarm Companies? 

>>CLICK HERE to Read More!<<

 

 

Xfinity Home Security Review -Security Company Comparison Chart - Button

 

If you have experience with a CPI Home Security System, please leave a review below to share with our readers.

CPI Home Security Customer Reviews

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CPI Security Video Summary

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CPI Home Security System -Equipment

Control Panel- Varies- GE, 2Gig Technologies, DSC

 

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Frequently Asked Questions

 

How does CPI Home Security stand up to the competition?

 

If you reside in one of the 4 southeast states serviced by ADS- Georgia, North Carolina, South Carolina or Virginia,  and are looking for a professionally installed alternative to an ADT, Monitronics or Vivint  Home Security and Automation System, CPI is an option. However, you may want to take a close look at the fine print and make sure that you understand all the ins and outs, before signing on the dotted line.  You can see where they stand on our Top 5 Rated Alarm Companies or in the  side by side comparison summaries, below.

CPI vs ADT vs Armorax vs Frontpoint vs Protect America vs Link Interactive Security

 

(Click “+” Below to Toggle Open Columns and E Save & Exit xpand)

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CPI Security
    CPI Security Logo

Facts and Features

  • HSA Rating - 7.6
  • BBB Rating -A+
  • Years in Business - 20+
  • SDM Ranking - 19
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $29.99
  • Contract Length - 39-60 mo.
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - 90 Day
  • Return Policy - 3 Day
Armorax
    Armorax Blackbox Home Security Review

Facts and Features

  • HSA Rating - 9.2
  • BBB Rating -A
  • Years in Business - <5
  • SDM Ranking - NA
  • Equip. Man -2Gig
  • Upfront Costs - FREE
  • Min. Monitoring Rate - $24.95
  • Contract Length - 36 mo.
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day
Protect America
    Best Security Companies- Top 5 Protect America

Facts and Features

  • HSA Rating - 9.6
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days
ADT Monitored
    ADT Security Reviews - Protect Your Home Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

CPI Home Security vs ADT Monitored Security

CPI Security vs ADT Monitoring

 

CPI Security vs ADT
7.5 HSA Review
1.5 3 votes
Reputation
7.5
Monitoring
8.5
Customer Service
6
Equipment
8
Price and Value
7.5
8.9 HSA Review
0 0 votes
Reputation
9.5
Monitoring
8.5
Customer Service
9
Equipment
9
Price and Value
8.5

If you are considering a CPI alarm, you are likely more interested in a quality professionally installed home security system …. Because it is professionally installed and is the most  highly recognized  and most trusted brand  in home security,  ADT should be on the top of the list of companies to consider for a professionally installed security system.

When comparing CPI Security  with ADT or any of our DIY alarm systems it is important to consider the fine print…

 

CPI Home Security Fine Print:

  • 60 Month Contracts
  • High Monthly Monitoring Rates- $40-$65
  • Service Plus program is Extra- Contains lots of exclusions- 90 Days P+L on Video and Energy Management Devices
  • Renters Pay $299 Installation
  • No Relocation Plan
  • Limited Service Area
  • 60 Day Cancellation Notice Required (after 60 Month Contract)
  • Auto Renewal Clause (after contractual obligations are met- Renews Annually)
  • CPI Disables System upon cancellation

 

In light of all the “fine print” it  would be prudent to consider alternatives from any of our  top rated companies.  However, like CPI Security, ADT is professionally installed.

ADT monitored security systems help protect more than 6 million homes and families in the US and Canada.

They have a 140 year+ track record and 6 UL Listed, 5 Diamond Certified monitoring stations staffed with the most highly trained professionals in the business.

Why Consider an ADT Monitored Security System?

A professionally installed system by ADT Authorized Premier Provider – Protect Your Home includes the most reliable, state of the art equipment… professional installation by trained, experienced,  background-checked technicians…. and monitoring by ADT – the most trusted name in the industry.

Benefits include:

  • FREE Security System -$850 Value*CPI Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)

*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)

So when it comes to professionally installed  home security systems, you may want to take a few minutes to look into  what has made ADT the #1 name in the home security!

Get More Info on ADT Monitoring

Read our ADT Review

Call For FREE Quote- 844-569-0690

CPI Security vs Armorax Home Security

 

Armorax Security vs CPI Alarms

 

CPI Security vs Armorax Blackbox
9.2 HSA Review
0 0 votes
Reputation
8.5
Monitoring
9
Customer Service
9
Equipment
9.5
Price and Value
10
7.5 HSA Review
1.5 3 votes
Reputation
7.5
Monitoring
8.5
Customer Service
6
Equipment
8
Price and Value
7.5

 

Armorax DIY Blackbox  or CPI Professional Install?

In contrast to a CPI professionally installed system, the Armorax Blackbox is a DIY alarm system.  While one might initially feel that they need a professional to install a security system…this is a wireless system that comes ready to go right out of the box.  It has been pre-configured so that all you need to do is place the sensors in the designated locations and call in to activate.

Gone are the days where systems require complicated programming. drilling holes and fishing wires.

You know…the stuff that requires a professional installation.

As a matter of fact, the vast majority of systems that CPI, and most other companies that offer “professional installation”, installs are wireless.

Consequently, over 90% of DIY alarm customers find the system “easy to install”.

Why pay extra to have technician come to the house? (and potentially try to up sell you a bunch more expensive add ons )

CPI vs Armorax – Reputation

 

Armorax has a  similar BBB Rating , but far fewer negative Armorax reviews and is fully accredited with an impressive 88% positive reviews on the BBB ratings page. This translates to a 4.67 out of 5 stars!

There are many negative online CPI Security reviews that address questionable business practices and aggressive sales tactics.

CPI Security Systems are only available in the Southeastern states of Georgia, N. Carolina, Virginia and S.Carolina, where as Armorax is available virtually anywhere.

And with Armorax, there are no relocation or activation fees.  Just give them a call, remove the system components and set them up in your new home.

 

Armorax Pricing

 

Armorax pricing is simple and straight-forward.

The basic system is FREE with a 36 month monitoring agreement!  And this is not a basic system.  It is a premium GC2 by 2Gig Technologies  GC2.  

But, the monitoring price is what really sets Armorax apart. Right now they are offering Cellular Monitoring for just $24.95!

And that is not bare boned monitoring it includes:

  • Alarm.com
  • Interactive Service- Arm/Disarm/Notifications and Alerts
  • Comprehensive Home Automation
  • Video Surveillance Monitoring/Management
  • Crash and Smash
  • Geo Services….and more.

All for $24.95/mo.

And that is NOT an introductory price.  That includes a Rate Lock Guarantee!

 

CPI Home Security –  Pricing

 

Want pricing with CPI Security? Well, that is easier said than done….

The CPI website touts a superior experience and illustrates lots of generic features, but it lacks any sort of transparency when it comes to the pricing or monitoring rates.

Want details an pricing?  Well, you’ll have to take time out of your day to schedule an appointment with a  salesperson and listen to a lengthy sales pitch.

What you won’t hear in the pitch is much about the fact that you will be signing a 60 month contract!  And I doubt much time will be spent talking about the auto-renewal clause that kicks in for another year if you don’t give them a 60 Day written notice.

 

Equipment and Monitoring

 

Armorax Blackbox  security systems are comprised of top rated 2Gig Technologies equipment. This system is FREE with a 3 year agreement with a comprehensive interactive cellular monitoring that is just  $24.95!

This top of the line GC2 system and low rates are just a couple of the many reasons that Armorax received our Silver  Award 2017 Top 5 Best Home Security Companies- Armoraxas one of the TOP Home Security Companies of 2017.

Armorax systems come standard with Cellular monitoring -which means that there no phone lines that can be cut.

With Armorax– the basic system is free and includes  cellular communication chip! There are no additional costs for the cellular monitoring.

And with Armorax…you OWN the equipment!

A little know clause in the CPI contract stipulates  that when the contract is terminated, CPI retains the right to disable the control panel.

That’s right, even though you may have paid for additional equipment, and have paid thousands of dollars in monitoring fees over 5 years…they can render your system useless.

And. while CPI advertises  “$2000 of Free Equipment”….they fail to mention that a CPI Alarm System requires:

  •  $99.00 Installation Fee
  • 5 Year Contract
  • Monitoring Rates as high as $64.99/mo.

In addition to that, CPI charges extra for their service contract and relocation – which is limited to a 4 state service area.

Interactive Features

The CPI Alarm uses their own proprietary InTouch Interactive App.  While it reportedly works well, it does not have the platform stability and R&D that Alarm.com offers.

Armorax uses award winning Interactive Platform is provided by Alarm.com. It includes:

  • Smash and Crash Protection– alerts the central station of an intrusion- even if the system is destroyed
  • Geo Fencing– uses GPS location on your cell phone to automatically control security and home automation functions
  • Power Outage Notification – if there is loss of power, the system sends you an alert

The Alarm.com Interactive Platform interfaces with  the  2Gig GC2 control panel. It can evenAckerman Alarm Review- 2Gig Control Panel  display local weather with 5 day forecasts and provide severe weather warnings in an emergency.

The GC2 is  equipped with an integrated Z-Wave communication module which enables comprehensive home automation and management capability of virtually any Z-Wave compatible device!

There is a nominal fee of just $49.95 to upgrade to the GC3, which gives you additional features and capabilities and a full 7″ touchscreen display.

 

Armorax vs CPI Home Security – a different approach…

 

Armorax customers will save hundreds, or even thousands of dollars over a professionally installed competitor- without the prospect of having to deal with a “high pressure” salesman in the home – or the hassles of scheduling  and allowing strangers in the home to install the system.

  • NO High Pressure Salesman
  • NO Hassles of Scheduling Install
  • NO Strangers in YOUR Home
  • Save Hundreds!

 

Armorax delivers state of the art, DIY security and home automation products with the lowest available cellular monitoring that includes Alarm.com services.  It is truly an unbeatable value.

 

Get More Info on Armorax Home Security Systems

Read our Armorax Security  Review

Call For FREE Quote- 866-355-0640

CPI Alarm vs Protect America Security

 

 CPI Home Security vs. Protect America

CPI vs Protect America
9.6 HSA Review
10 1 vote
Reputation
9.5
Monitoring
9.5
Customer Service
9.5
Equipment
9.5
Price and Value
10
7.5 HSA Review
1.5 3 votes
Reputation
7.5
Monitoring
8.5
Customer Service
6
Equipment
8
Price and Value
7.5

Protect America affords you most of the same advantages over CPI…without any upfront costs.  Their pricing model is the most similar to CPI, in that there are no upfront equipment costs…AND No Installation Cost!

No 60 month contracts…just an industry standard 3 year agreement….which continues on a month to month basis, after that.  (with a 30 day notification-NOT 60)

The Simon XT control panel is the cornerstone of the Protect America security system.  It is both reliable and easy to use and the GE/Interlogix sensors are amongst the most reliable brands of equipment in the alarm industry.  All the security components are backed by a Lifetime Warranty.CPI Security Reviews- Protect America Reviews- Platinum Award for Best Home Security Company

The Protect America Platinum Packages includes up to $1400 in FREE Equipment!

With their $0 up front pricing policy, Protect America makes it affordable for almost anyone to get security and home automation.

No tricks or fine print….the Protect America site lays it all out clearly.

They even guarantee your rate for life.

But should you decide you own ALL the equipment…and it is fully compatible with almost any reputable security company.

Looking for the  Lowest Up Front Costs– see what Protect America can do for you!

 

Get More Info on Protect America

Read our Full Protect America Review

Call For FREE Quote- 888-951-5140

CPI Security Systems vs Frontpoint Security Systems

 

 

CPI vs.  Frontpoint

CPI Home Security vs Frontpoint
9.5 HSA Review
6.9 1 vote
Reputation
9.5
Monitoring
9.5
Customer Service
10
Equipment
9.5
Price and Value
9
7.5 HSA Review
1.5 3 votes
Reputation
7.5
Monitoring
8.5
Customer Service
6
Equipment
8
Price and Value
7.5

While they both have similar BBB ratings, prospective buyers will find much more negative online feedback  regarding CPI’s business practices.

Navigate to the Frontpoint site, and you will find full disclosure of pricing, equipment, monitoring rates, ownership and warranty policies.

Alternatively, the CPI site, though attractive and slick, is vague and lacks transparency.  One looking to compare home security companies online will be hard pressed to find details on monitoring pricing, equipment brands and component pricing, contract terms etc.

 

Contract Terms

While CPI offers a significant amount of free equipment, a wireless alarm system requires a 60 month contract.

Frontpoint offers flexible terms of either 1 or 3 years.

Regardless of which term you select, with Frontpoint-you own the equipment and, with a 30 day notice,  are free to monitor it with whomever you choose, once you have satisfied the terms of the agreement.

With CPI, even once you gave satisfied the 60 month contract, you must provide 60 day written notice and they retain the rights to disable your system-thus rendering the most expensive piece of hardware, the central control panel, useless.

Additionally, the contract contains an auto-renewal clause, with a 1 year renewal term, if they do not receive a cancellation notice 60 day prior to the end of the contract.

 

Equipment and Monitoring

Frontpoint uses quality GE Interlogix and Qolsys equipment.  Each component has a full description with specs and pricing. Monitoring costs are clearly spelled out and run from $34.95-$49.95.

Once again, CPI does not list equipment details or pricing.  Monitoring rates are no where to be found- although they come in much higher- $39.99-$64.99.

CPI requires a $99.00 equipment fee for Homeowners…and a $299.00 installation fee for Renters.

 

Warranty

Frontpoint backs their equipment with a 3 Year Equipment Warranty.

Even with the optional Service Plus CPI warranty (available for an additional monthly cost– over and above the standard monitoring rates) relocation and changes due to remodeling are NOT included, repairs outside of normal business hours are subject to additional charges and all video and energy management items (some of the most expensive components)  carry only a 90 Parts and Labor Warranty.

Service Plus does NOT cover video camera’s, routers, video servers, thermostats, lamp or appliance modules, or any equipment offered in either the video or energy management lines. These are covered by a 90 day limited parts and labor warranty. Service calls are charged at standard Time & Materials rate afterwards.

Interactive Features

CPI does offer 2-way audio and video verification, but their inTouch interactive app does not offer a couple of critical features that are incorporated into the Alarm.com platform utilized by Frontpoint:

  • Smash and Crash Protection- Notifies the Central Station of a break in even if the system is destroyed
  • Geo Fencing- Manages Home Automation features based on your GPS Location
  • Power Outage Notifcation- Let’s you know if there is a power outage at your hom

 

And with their optional  Qolsys control panel you’ll have local weather displayed right on the panel, when not in use, and recieve severe weather alerts.

The built in camera even captures and records a still image when the system is armed and disarmed.

So while CPI might initially seem like a “great deal” with $1700 in “free” equipment, the long term costs of ownership will be significantly higher than most of the alternatives.  When you look into the fine print you’ll find…..

Frontpoint was our GOLD Award recipient in out Top 5 Best Home security Companies of 2016.CPI Security Systems Review- Frontpoint Security

The folks at Frontpoint have a stellar reputation for delivering top notch security and home automation products and the very best customer service in the industry!

 

 

Get More Info on Frontpoint Home Security Systems

Read our Full Frontpoint Security Review

Call For FREE Quote- 844-688-2894

CPI Security vs Link Home Security

 

CPI  vs. Link Interactive Security

CPI Alarms vs Link Interactive
9.2 HSA Review
10 1 vote
Reputation
9
Monitoring
9
Customer Service
9.5
Equipment
9.5
Price and Value
9
7.5 HSA Review
1.5 3 votes
Reputation
7.5
Monitoring
8.5
Customer Service
6
Equipment
8
Price and Value
7.5

Link Interactive is the national DIY alarm division  of  Mountain Alarm-which has been in business for over  60 years, has an A+ BBB rating…and a 98% approval rating. As a matter of fact, they have not had a single case lodged against them in the past 3 years!

While they do require a minimal outlay of $99 up front, the offer an exceptional wireless security system from 2GIG Technologies. 

In addition to state of the art equipment at very competitive prices, Link Interactive offers premium monitoring features that include:

  • Crash and Smash
  • Geo Location
  • 2-Way Voice
  • Alarm.com Interactive Services
  • AND full home automation control for just $39.99 a month!

Want video? No problem…just $5.00 more.

They offer one of the most comprehensive equipment selections available….and have outstanding installation and tech support available to make installation a snap.

For exceptional service, equipment and all inclusive monitoring rates…check out  Link Interactive!

 

>> Read our Full Review on Link Interactive<<

Why choose CPI Home Security ?

 

 

Why should I choose to get a CPI Home Security System?

 

CPI is a south east regional security company out of Charlotte, N. Carolina. They have been professionally installing systems for over 20 years and are a local alternative to ADT or Vivint, if you require professional installation.

They are ranked 19th in the country by the Security Dealers Magazine and have and A+ BBB rating-Make sure you ask a lot of questions and get a full understanding of their program as it requires a lengthy 60 month monitoring contract.

Can renters Get CPI Home Security with CPI inTouch ?

 

 

Can renters get a CPI Alarm System?

 

While they generally really don’t disclose how they take care of rental situations, virtually all security alarm providers that provide professional set up demand home ownership. In cases where you happen to be leasing a home, condo as well as an apartment, you must call them so that you can find out if you are eligible. As long as they agree to put in a system, you’ll likely be compelled to provide documentation with regards to property manager consent.

You’ll almost certainly also need to shell out to have the system re-installed at a new location in the event you move within contract period.

For anyone who is renting, and evaluating apartment alarm systems you should check out our Ultimate Guide to Apartment Security Systems – Best Alarm Systems for Apartment and Renters, for apartment safety suggestions as well as our suggestions for tenants.

Do I need a permit to install a CPI Home Security System with CPI inTouch?

 

Is it compulsory to obtain an alarm permit to connect a CPI Security System?

In fact, you do not need a permit if your system is not professionally monitored. Nonetheless, as your CPI security system will be remotely monitored with the motive of employing emergency response services, several local cities would require a permit.

Usually, this will require very simple registration in conjunction with your hometown law enforcement or sheriff’s department coupled with a nominal charge. One will likely also be asked to present the name, address and phone number of CPI Home Security, as well as monitoring station, in the event the two companies end up being different.

Anywhere permits are required, the vast majority of towns will require some sort of one time fee to register your security system, and some cities have to have a yearly renewal too. Regarding towns with higher robbery as well as false alarm rates, failure to register could lead to a refusal to respond to places which do not have a burglar alarm permit…although this is certainly somewhat uncommon. having said that, you might be subject to other sorts of penalties in a case where authorities, fire or perhaps emergency medical support are sent to a location without a permit when it comes to cities in which one is needed.

Even though a licence is obtained, most towns will definitely assess fees for frequent false alarms. Just about all towns maintain guidelines set up in which the 1st One or two dispatches will not involve fines. Subsequently, after which penalties ordinarily rise from $25-50 for that first enforceable offense…to $100-200 for succeeding repeat offenses.

Consequently, it is very important that CPI alarm owners get a hold of his or her own area police department, determine what permits will be required, get a comprehensive understanding of the local guidelines and make certain that they take the critical ideas to forestall false alarms.

How to avoid False Alarms...

 

Ways to Prevent getting hit with false alarms from your CPI Security System

As stated previously, false alarms arising from the use of your  CPI Home Security system may very well be not simply an irritation, but may actually create a genuine strain on your community police force as well as emergency services departments and may end up very resulting in expensive fees and penalties.

The majority of dispatches coming from homes equipped with an alarm system are due to false alarms.  Consequently, the majority of towns apply charges to alarm system owners once they meet or exceed a couple of false alarms per year.

To prevent this from happening to you, here are some strategies to avoid a false alarm with your CPI Alarm system.
Following are a handful of guidelines to help you avoid of false alarms.

• Be sure that everybody knows the right way to disarm the alarm system. Your burglar alarm will have a master passcode, coupled with a number of additional operator codes that one can program into the system.  Ensure that everyone knows their code as well as is able to disarm the security system.

• Make sure that that everybody also knows about the password. In the event of an alarm, the central monitoring station will definitely almost always contact your property for starters and ask for the password to verify that the man or woman replying to is an authorized party. In case there is an alarm, if the man or woman replying to the call can’t supply the proper password, the police will probably be dispatched.

• Make sure that windows and doors are properly secured before setting the system. Any door that has been left a little bit ajar could very well be blown open while you are away and set off the alarm.

• Ensure that all detectors are mounted safely and securely and in the most suitable places. Motion detectors should be placed at a height of 6’ and also away from fans, heating units, fireplace and ac units.

• Be conscious of things that could possibly trigger a motion detector. It’s not only pets. Air conditioning units can cause fluttering drapes or plants…even helium balloons which might be moved within the residence by air currents. Ensure that they are tied down away from motions.

• If possible, pets must really be confined to locations away from motion detectors. In case that’s not feasible, you can find “pet friendly” or “pet immune” sensors which are able to screen out smaller sized pets below 40, 50 even 80 lbs.  Motion sensors could also be set up to provide pet alleys in which pets may move freely about. Another choice is to make use of glass break sensors as an alternative to motions.

• Make sure to switch out batteries when required. Most systems utilize Li-Ion batteries which actually have at very least a 2 year estimated lifespan. Your CPI InTouch App will typically inform you whenever the batteries are becoming low and continue to emit a low battery alert when there is less than roughly 1 month of useful life.

It is wise to acquire spare batteries  to keep on hand, and remove and replace them straight away. Your system may also inform you should there be any other troubles with sensors. If you receive system error warning, conduct a status check and check out the sensor. Contact CPI customer Service in the event it appears to be malfunctioning.

Store your user CPI Alarm manuals/codes/passwords in a very reliable designated place where they can be consulted if necessary. And remember, the right way to avoid false alarms is to utilize your system frequently and make certain everyone is aware of the proper way to operate the system.

What are some of the other benefits of owning CPI Security?

 

 

Eight Added benefits of CPI Security (or one of our Top Rated Home Alarm Systems)

Some individuals consider a home security system no more than just a burglar alarm system. Technological developments unveiled recently have resulted in the growth of home security towards a more all-encompassing security, energy and property management system. CPI Security reviews indicate that home automation is becoming increasingly more important to consumers. The modern day CPI Security system is a cutting-edge technological tour de force which is easier to use and offers a huge increase in functions over its forerunner.

Following is  selection of features and benefits that CPI Security buyers will enjoy after they choose to invest in a security system.

A CPI Alarm protects your home

Not only does CPI Security protect against break ins…but, it helps to keep disaster from striking your home and property.

  • Safeguard Against Fire- According to the NFPA (National Fire Protection Association), a fire happens just about every 24 seconds in the united states. In 2014 there have been roughly 1.3 million fires reported, causing over 13,000 injuries, nearly three thousand of which ended up being fatal, and contributing to nearly 10 billion dollars of property damage. CPI Security cost is minimal when compared to the losses suffered in a fire. A monitored home security system ensures that heat, fire and smoke will be discovered at the soonest possible time, and that authorities can be automatically notified – regardless if you are home or not. You might not be there to shield your house, pets and loved ones…but your CPI alarm system will make sure that help is en route.
  • Provide protection to Against Frozen Pipes- Are you living in a region where the temperatures begin to plunge below freezing in the winter months? A CPI Home Security low temperature alarm can safeguard against prospect of water lines freezing should the home heating system were to stop working. The system is going to notify you in the event the temperature dips under 40 degrees.
  • Protection Against Flooding- A water sensor may be put in the cellar or washing room in order to warn you of possible flooding problems produced by anything from plumbing troubles to leaky roofs.

CPI InTouch keeps you informed

 

  • Keep tabs on firearm cabinets along with  other sensitive areas – Keep an eye on  valuable items and particularly susceptible areas without activating a security alarm by making use of door sensors and setting them up as non-reporting zones. They won’t trigger the home security system, but they will generate an e-mail alert and notify you through the CPI InTouch security app. CPI InTouch can alert you that a person has accessed a gun cabinet, liquor cupboard, home office drawer …or virtually any sensitive area which you will want to maintain tabs on.
  • Swimming pool gate notification- Special outside wireless sensors can certainly be positioned in much the same fashion and placed on swimming pool area gates in order to warn you that someone has approached the pool area. You’ll get an alert on your CPI In Touch App and monitor activity on your CPI Security Cameras.
  • Door/Window Notification -From toddlers to teens, your CPI home security system makes it possible to monitor the location of the children. Each secured window or door can set off a chime feature that will warn you that your door or window appears to have been opened – no matter whether the system has been armed or not. This allows you to prevent small children from wandering about out into the street….and teens from embarking on evening escapades. (I certainly am relieved they didn’t have this kind of technology around while I was in high school!)
  • Keep track of Medications- Detectors could also be set up to alert you whenever they may not be triggered. For example, a sensor can be mounted to the medicine cabinet and set to inform you throughCPI InTouch in case the cupboard wasn’t opened by a particular time. This will help you keep on top of any time medications are actually being consumed …and let you know you if they’re not…

 

Financial Points to consider associated with buying a CPI Security system

  • Scale back losses in a Break In- According to the FBI , in 2012 the average loss in a domestic break in ended up being over $2,200. Although getting a CPI Security system will not guarantee that your home won’t end up being broken into…it seems reasonable to assume that damages will be greatly reduced anytime an alarm is blaring away and the trespasser realize that the police have been alerted. Insurance companies fully grasp this and that is why…
  • Reduce insurance plan costs- Insurance companies provide considerable discounted rates on Homeowner Insurance  whenever the property is protected by a supervised home alarm system. While price reductions range widely from company to company, along with the extent of the insurance coverage – common discounted rates are priced between 5-20%. Ensure  that the insurer knows whether or not the system will be supervised as well as whether or not things like fire, flood and freeze protection is included in your system. CPI Home Security should provide a certificate of installation showing the sorts of services for which your system is monitored.

CPI Home Security system offers you Peace of Mind

You can’t place a value on it…but, CPI Security Reviews indicate the biggest benefit so many people are searching for when contemplating a home security and automation system is…Peace of Mind. Many people rest better knowing the family is safeguarded …and that they’ve got total control over the property no matter whether they are home or out and about.

To discover exactly how reasonably priced peace of mind could very well be..Give CPI a call and then check into our Top Alarm Companies of 2017.

 

Questions to consider before purchasing CPI Security

 

 

 

Things to ask yourself prior to choosing CPI Home Security

There are a number of questions that you can determine prior to purchasing a CPI alarm , or any other system.

Considering that you are getting a 3 or 5 year contract, it is important to think about a wide range of variables prior to signing anything.

Irrespective of whether anyone from CPI Home Security has come knocking on the front door, called you on the telephone or you happen to be replying to a shiny full-page color promotion that came in your mail….it is recommended to make certain you possess a complete grasp with all the different alternatives to you to make the best choice you possibly can.

 

DIY vs Expert Installation?

Among the first criteria is whether or not you would like to put in the system yourself or possibly provide for an expert installation. Traditionally, security systems needed to be hard wired into the property. This certainly will require drilling along with cutting holes into the walls, fishing wires and complex mounting and considerable programming.

Thankfully…times have evolved. In fact CPI Home Security is using mainly wireless devices. Ironically, one can still find negative CPI Security reviews indicating issues with the installations.

The technology and apps such as CPI inTouch have been considerably advanced through the years to help make the equipment amazingly user-friendly…as well as simple to install. and the more experienced Do it yourself security service providers have definitely significantly streamlined the set up program for you to keep it uncomplicated even for the most technically challenged folks.

The better companies pre-program your complete system before sending it out, to make sure that all the client has got to do is attach the devices and then get in touch with customer care to get the system activated and online.

Over 90% of homeowners revealed our best Do it yourself alarms systems simple to install!

Potential benefits to Do it yourself

• Absolutely no Installation Costs – Help you save hundreds
• Less expensive Add-on Components Expenses – Frequently almost half
• Little or no Waiting or Appointment setting – No need to set time aside out of your job
• Boosts System Understanding
• Hassle-free to Relocate

Advantages of Professional Set up

• Decreased Time and effort
• Added Expertise

Though a professionally installed system may very well call for a reduced amount effort, the great majority of clients who have installed their own have discovered that the systems offered via the best Do-it-yourself security providers were definitely easy to put up, straightforward and ended up saving individuals some cash compared to a professionally installed system.

If you should choose professional installation, you might consider ADT Home Security . Either way,  always find out how experienced the installation technician is and whether they have been background checked and are subject to drug screening. Make sure you ask if your company has got their own personnel or just makes use Third party sub-contractors. Utilizing subcontractors is not always bad (they can even have more expertise compared to company technicians) but make certain they ought to have been subject to thorough vetting prior to permitting them inside your home.

 

Local vs. Nationwide

When comparing a local or regional security provider,  we suggest finding a nationwide security alarm company featuring a reliable background. Living in a mobile culture,one never knows when it might become necessary to move…and one certainly doesn’t want to be bound to a long term contract to a company that can’t service the new location.

CPI Security reviews have expressed difficulties in canceling contracts when moving outside the primary service area. Even when one moves locally, there may be a cost for moving the system.

This is why many home security buyers are opting for DIY alarm companies with nationwide service that uses more universally available Alarm.com apps instead of the proprietary CPI inTouch app. Removing and re-installing the system is a snap….and there are no relocation expenses with most of our top DIY alarm companies of 2017.  Check them out in our side by side comparison .

Do customers find CPI Security relatively easy to control?

CPI Home Security  systems have advanced tremendously over the past few years.

And consequently,  one of the many benefits associated with breakthroughs in technologies is that security companies place a massive amount of emphasis on simplifying the user interface.

Long gone will be the tricky compilation of codes on old school push button control panels…

Modern security systems work with slick touchscreen technology user interfaces which you’ll find intuitive and even lead the user all the way through tasks which include arming, disarming, bypassing zones etc..

 

CPI in Touch

 

Additionally they offer CPI inTouch – an integrated interactive mobile application complete with home automation capacities which permit you to regulate your property from anywhere in the world with computer access.

Quite a few companies are even incorporating voice command functionality via their own products, Google Home or Alexa. This allow you to complete common functions just by issuing a suitable speech command. CPI Home Security is sure to follow suit in the future.

Though you might find CPI Security reviews that  relate horror stories about installs, services or billing matters, you’ll not usually see CPI reviews which complain that CPI Security is not easy to operate.

 

Back to Top

CPI Security Emergency Response Time

 

 

 

 

 

CPI Alarm Response Time

 

How Long Does It Require CPI Home Security to Respond to an Intrusion?

 

Despite the fact that almost every company says it will provide the quickest reaction times in the business, it is important to know how to decipher all of these assertions.

Your CPI Home Security system is likely to usually make use of a 30-60 second entrance delay with regards to your principal entrances to be able to enable you opportunity to disarm alarm. CPI Security systems can also be placed on “Instant” setting if everybody is home. Typically the siren goes off immediately after any delay in case the system is not disarmed.

The CPI Alarm monitoring center reaction times are normally estimated from the time that a signal is acquired to the instance the monitoring center contacts the house to confirm the signal. This period definitely ought to turn out to be under a sixty seconds. In the event that nobody picks up from the residence, typically situations, they’re going to endeavor to get in touch with anybody on the emergency call list …and then they dispatch the authorities.

Although you may  find CPI Security reviews that complain of excessive reaction times, the vast majority of most effective home security services do a very good job – provided things are working properly.

Most alarm companies suggest that the alarm system is subjected to testing on a each week or perhaps on a monthly basis basis so that alarm and communications are really working properly.

Nationally, the standard reaction time frame by the police is roughly Seven minutes, nevertheless, this may vary significantly in accordance with the location of your residence, the nature of the emergency, whether there is audio or on-line video authentication (with CPI Cameras through the CPI inTouch App as well as the existing demand and also availability of nearby emergency assistance during the time of the contact.

In the event you are an existing CPI Alarm customer and possess observations on the CPI inTouch App or their real world CPI Home Security reaction times, please don’t hesitate to share your experience with our readers in the CPI Security reviews.

Emergency Back Up Power

 

 

 

 

 

In case of an electric power outage, does the CPI Alarm System still function?

 

Should the electrical power shuts off, the CPI alarm system is going to still provide you with proper protection simply by converting to battery power back up .

The  back up battery is usually rated for twenty-four hours, but that can vary greatly in accordance with the size of the alarm system , settings as well as equipment.

If the system changes to back up electric power, the unit will beep in order to alert you as well as a demand that someone  key in your main code. Should you have created notifications through the CPI inTouch app, you can even get an alert with your mobile phone.

Home Security Tips
Below a few basic steps to safeguard your home from criminals.
1. Keep shrubs as well as bushes around doors and windows trimmed,. This will make it difficult for a thief to keep hidden..

2. Be sure that the outside is properly illuminated. Motion floodlights around the perimeter really are a relatively inexpensive deterrent.

3.
Create the impression that you’re home by employing electronic timers with lighting, stereos and TV’s. Making the home look occupied, regardless of whether nobody is home, will dissuade criminals.

4. If you’re going away, have a next door neighbor pick up the newspapers. Suspend mail delivery as well as schedule to have the lawn cut or perhaps driveway shoveled.

5. Have shades drawn in areas with especially high-priced equipment.

6. Give a spare set of keys to a trustworthy friend. Never leave them beneath a door mat, above the front door or under a flower pot.

Obtain a professionally monitored wireless home security system. You will definitely rest better knowing your home is secured.

Thank you for visiting! Please feel free to share our CPI Security Reviews , below or follow us, above.  If you or someone you know has experience with CPI Security with the CPI InTouch App, we hope you will share that experience in our Customer Reviews.

Security Company Comparison Chart

See how the Top Alarm Companies compare!

 

* FREE Security System
*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)

ADT Terms and Conditions
*$99 Customer Installation Charge. 36-Month Monitoring Agreement required at $36.99 per month ($1,331.64), 24-Month Monitoring Agreement required at $36.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Certain packages require approved landline phone. Local permit fees may be required. Satisfactory credit history required. Termination Fee applies. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer.

Licenses: AL-17-1104, AK-35221, AZ-ROC217517, AR-2008-0014, CA-ACO6320, CT-ELC.0193944-L5, DE-07-212, FL-EC13003427, DC-602513000006, GA-LVA205395, HI-CT30946, ID-ELE-SC-39312, IL-127.001042, IN-City of Indianapolis: LAC-000156, IA-AC-0036, KY-City of Louisville: 483, LA-F1082, LA-F1914, LA-F1915, ME-LM50017382, MD-107-1626, MA-1355C, MI-3601205773, MN-TS01807, MS-15007958, MO-City of St. Louis: CC354, St. Louis County: 79853, MT-247, NE-14451, NV-68518, City of Las Vegas: 3000002944, NJ-34BF00021800, NM-353366, NY-Licensed by the N.Y.S. Dept. of State UID#12000317691, #12000286451, NC-1622-CSA, OH-53891446, City of Cincinnati: AC86, OK-1048, OR-170997, Pennsylvania Home Improvement Contractor Registration Number: PA22999, RI-3582, SC-BAC5630, SD-1025-7001-ET, TN-C1520, TX-B13734, ACR-3492, UT-6422596-6501, VT-ES-2382, VA-115120, WA-602588694/PROTEYH934RS, WV-042433, WI-City of Milwaukee: PAS-0002790, WY-LV-G-21499.

3 Comments

  1. Pat - charlotte

    I have had CPi since early May and not a month has gone by without an issue. They are quick to respond on the phone but are yet to resolve the issue and would prefer to break the agreement than get the issue resolved. My doorbell camera does not work, it worked when it was installed and has since stopped and they can’t figure out why so, lets have “our accounting department contact you”. Seriously you have cut my door, had equipment that worked and now that it doesn’t you would prefer the easy way out. How about checking to see if you have a bad camera. And they want to charge for the visits too and consider those service calls. I travel for work and can’t see what is happening because they can’t get it right and think I should allow them to take the equipment out of the area built in the home where everything else works to another area in the house. My neighbors home are also set up with CPI Security. Their routers sit in the equipment area. Homes are all built the same way and theirs work so why can’t mine..nice technicians but horrible outcomes

    Reply
    • Mike HSA

      Thank you for sharing your experience with CPI Security. Hopefully they will respond to your concerns and resolve the issue. It would seem like a simple matter to either replace the camera or troubleshoot the connections with the CPI InTouch app…However, if you do cancel the contract,check out our top rated home security companies and let us know how you make out in our CPI Security Reviews section. Best of luck.

      Reply
  2. Steve Carpenter

    Read the contract in detail. It is way one sided. So much so that I was about to proceed with them until the contract arrived. After review I decided that I could not accept the risk associated with their contract terms.

    Reply

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CPI Security Reviews was last modified: October 7th, 2017 by Mike HSA
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