Frontpoint vs. SimpliSafe Security Review -2018
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There are many options when it comes to monitored DIY home security systems- and SimpliSafe and Frontpoint Security Systems are among the Best DIY Home Security Systems available. In this Frontpoint vs SimpliSafe Security Review, we compare top rated alarm companies that provide minimal contractual monitoring options for commitment phobes who don’t want to sign a long term contract.
Frontpoint Security vs. SimpliSafe Home Security
Comparison Review Format
When comparing Frontpoint vs. SimpliSafe, we contrast a variety of features in 5 separate categories. For comparison purposes, we weigh each of the categories evenly.
These categories are listed to the left, and you can jump ahead to the individual category by clicking on the link in the Table of Contents.
While we will select a “winner” at the end based on the number of cumulative rounds won, your ultimate choice may vary depending on what your individual priorities are and the weight that YOU assign to a given category.
Frontpoint Security vs. SimpliSafe Reviews – 2018
Reputation and Credibility
Although they are relatively new to the home security and automation industry, Frontpoint has gained a reputation for providing best in class customer service. Founded in 2007, they set out to climb to the top of the DIY alarm business by delivering state of the art security systems while providing a superior customer experience. Frontpoint has earned a position at the forefront of the industry while consistently receiving Angie’s List Super Service Awards and maintaining an A+ BBB rating.
Founded by Chad Laurans about a decade ago, SimpliSafe’s straight forward approach of creating an affordable, basic DIY home security system with no contractual requirements has served them well. Although we did find a bit more negative online feedback regarding customer service, SimpliSafe also boasts an A+ BBB rating.
While they both enjoy a reputation for providing quality service and have the same BBB rating, SimpliSafe has been around a bit longer and has a lower number of complaints on file.
However…. Frontpoint maintains that A+ rating while requiring either a 1 or 3 year monitoring agreement. (when there is no contract involved, and you are not subsidizing equipment…how hard is it to avoid BBB complaints) They also have a remarkably low rate of complaints in relation to their sales volume for a company that requires a monitoring contract….and on the rare occasion when complaints are filed- they take care of them.
In a close round, we give a slight edge to Frontpoint in this category
Frontpoint vs. SimpliSafe Monitoring Services
Both companies work with 3rd Party, UL Listed, Five Diamond Certified monitoring stations and include fully integrated cellular communication modules.
One major distinction is that SimpliSafe does not require any monitoring agreement.
Frontpoint offers the customer an option of either a one or three year monitoring agreement. The latter option entitles the owner to significant equipment discounts- which can mean hundreds of dollars in up front equipment savings.
The monthly monitoring charges with SimpliSafe are substantially lower-with cellular monitoring available for just $14.99, but they include just the most bare boned features.
Frontpoint provides considerably more value in the monitoring packages, as is outlined in our Frontpoint Security Monitoring Packages.
Although SimpliSafe does include the ability to arm and disarm their system remotely with their Interactive Plan ($24.95) they do not offer any home automation or video surveillance capabilities.
Frontpoint offers advanced home automation and surveillance as well as the most sought after advanced monitoring features such as, Alarm.com‘s “Crash and Smash”, and Geo-Location services. Crash and Smash ensures that help is summonsed…even if the system is destroyed. Geo Location is an advanced home automation function that enables your system to perform a variety of functions based on you’re your GPS position relative to “geo-fences” that you set up.
These are cutting edge features and monitoring technologies that improve the security and the ‘sex appeal” of the today’s best home security systems.
For a complete rundown of SimpliSafe and Frontpoint monitoring services and pricing, check out our individual reviews, at :
Both alarm companies offer quality UL Listed and 5 star certified monitoring services.
And while SimpliSafe offers a lower entry level service price, Frontpoint offers a complete selection of security and home automation monitoring services. They have committed to providing a full range of modern monitoring, surveillance and home automation services and capabilities that include Crash and Smash, Geo Location services and a comprehensive selection of home automation and video surveillance options .
Both Frontpoint and SimpliSafe have a history of providing outstanding customer service. This shows in positive online feedback and is reflected in their A+ BBB ratings. They make it easy for the customer to get support in virtually any manner they prefer with online videos, tutorials and e-books as well as e-mail and live telephone support.
Frontpoint goes the extra mile and extends weekday support hours to 11PM…as opposed to shutting down at 6PM EST. This can be a big deal if you live in other time zones, work a 9-5 job and need support.
However, SimpliSafe ups the ante when it comes to the return policy, by offering a full 60 day window as opposed to Frontpoint’s 30 day policy.
Another close category as both companies provide exceptional customer service…but, this time SimpliSafe gets the nod on the strength of their 60 Day Return policy.
Equipment and Technology
Frontpoint Home Security Equipment
Recently, to meet the needs of discriminating customers looking for next generation features and technologies, Frontpoint Security has introduced a new addition to an already comprehensive equipment selection.
The standard panel in their equipment line up is the GE Simon XT. This system has been used for a number of years by most of the larger security companies and has a proven track record of reliable performance. It includes 100% cellular service in the standard configuration of 2 doors and a motion detector and is available for just $99 with the 3 year monitoring agreement
The upgraded touchscreen panel from Qolsys is available for an additional cost on any of the Frontpoint Security packages.
This modern, aesthetically pleasing control panel has a bright 7” color touchscreen display and comes fully equipped with multiple cellular, wi-fi and z-wave communication technologies .
The full featured Qolsys IQ is powerrfull enough to control the most extensive security and home automation systems…while even displaying a slideshow of favorite family photos, current weather conditions or monitoring networked video cameras. It even provides severe weather alerts and has a built in camera to identify who arms or disarms the system.
Another recent addition to the Frontpoint equipment family is the Image Sensor. This sensor will capture an image when it detects motion and can even be programmed to send the image, via text or e-mail, to your smartphone.
Want more elaborate video surveillance? Frontpoint has a full line up of video camera options including indoor and outdoor HD night vision cameras as well as an indoor camera that can pan and tilt to observe a full range of vision.
Are you looking to be able control lights, door locks and even your heating system when you are away from the home? No problem…..as Frontpoint offers a full range of home automation equipment.
SimpliSafe Security Equipment
On the other side of the coin, SimpliSafe has a much more basic approach when it comes to equipment and technology. By using proprietary equipment they keep their costs down. Consequently, much of the equipment appears somewhat dated…but, has proven reliable enough to extend a full 3 year warranty.
- 1 SimpliSafe2 Base Station
- 1 Wireless Keypad
- 1 Motion Sensor
- 4 Door/Window Sensors
- 1 Keychain Remote
- I Yard Sign(with no post), 2 Window stickers
SimpliSafe is currently available at Amazon for just $259.95!
Although the system may not be “state of the art”- it gets the job done and is simple to install and set up.
Unfortunately, Crash and Smash protection is not available, but SimpliSafe provides a keypad that is separate from the central control and communications hub. This allows the hub to be located to provide optimal cellular reception where it can be potentially less susceptible to an intruder’s attempt to destroy and disable it.
2017 Update– SimpliSafe is finally shipping out their long awaited SimpliSafe Security Camera. It is a nice unit, but nothing special enough to change the overall rankings on this Frontpoint vs SimpliSafe Review.
2018 SimpliSafe Update – The SimpliSafe vs Frontpoint comparison gets closer
While Frontpoint has long dominated the equipment category in most Frontpoint vs SimpliSafe reviews, SimpliSafe is starting to close the gap. They have recently introduced their new updated equipment line-up at the 2018 CES.
While it is more of an evolution than a revolution, they have definitely enhanced the aesthetics of their equipment and made some significant improvements.
In addition to decreasing the side of many of the sensors, they have increased the range. The new keypad illuminates in the dark and sensors are now available in a more high tech matte black finish.
While not enough to unseat Frontpoint in the equipment category of the SimpliSafe vs Frontpoint debate, SimpliSafe is definitely showing that they are responding to customer feedback.
Despite the SimpliSafe improvements, Frontpoint delivers a clear advantage in the equipment and technology category.
They offer slick technology and brand name components from GE Interlogix and Qolsys… as opposed to the somewhat antiquated, proprietary equipment from SimpliSafe.
The Qolsys system is a next generation alarm panel with a modern 7” touchscreen user interface. It can manage virtually any security, video or home automation functions that you can imagine with it’s integrated cellular, z-wave, wi-fi and bluetooth communication capabilities.
With no available video or home automation capabilities…SimpliSafe “simply” can’t compare in this category.
Price and Value
Although SimpliSafe has much cheaper monitoring rates, the up front costs for a basic system are substantially higher.
Value is not just about price , though…and Frontpoint delivers serious bang for the buck. While the monthly investment is higher, they deliver substantially more value-with features that include:
- Crash and Smash Protection
- Geo Location
- Motion Activated Image Capture
- Severe Weather Alerts
- Home Automation
- Video Surveillance
In addition, Frontpoint offers substantial equipment subsidies with their monitoring programs- making Frontpoint the overall value leader.
Frontpoint vs SimpliSafe Review Summary
SimpliSafe offers an easy to install, no frills approach to security at an affordable price. If you are looking for basic security…without all the bells, buttons and whistles, they are a solid choice. Just keep in mind that their equipment is proprietary, and consequently can’t easily be assimilated by another company-should you change your mind or want to update at a later time.
At the end of the day, Frontpoint delivers a better overall value for anyone looking for more than the most basic home security. They provide exceptional service and a full portfolio of brand name security and home automation equipment.
With 100% cellular monitoring, next generation equipment and the most innovative and desirable monitoring features such as “Crash and Smash” Protection and Geo-Location. .. Frontpoint earns a resounding victory in this matchup!
Frontpoint vs SimpliSafe 2018 – Video Summary
2018 Frontpoint vs SimpliSafe Video Highlights
Can the New 2018 SimpliSafe 3 close the gap and surpass Frontpoint Security in a side by side comparison review?
FAQs and Final Thoughts
So which is best for me- a Frontpoint or SimpliSafe Home Security System?
The comparison might lead one to conclude that Frontpoint wins by a mile on paper. However, in reality, each of these home security programs is designed for a different buyer. While Frontpoint will likely appeal to a buyer looking for all the bells and whistles, Simplisafe caters to an audience looking for basic security solutions.
If you are seeking very basic home security that is easy to install, and have no interest in home automation, video monitoring or touchscreen keypads-with either no contract or the lowest possible cellular monitoring costs, look no further- SimpliSafe is for you.
For more information on SimpliSafe, check out our SimpliSafe Review.
If you want lower up front investment or a lower contract commitment-but still want access to the latest security and home automation technology–Frontpoint is a better fit for you.
For more information on Frontpoint, check out our Frontpoint Review,
or call 844-688-2894,today!
Simplisafe Camera – new for 2017!
SimpliSafe Security Camera
SimpliSafe Camera System
In regards to the SimpliSafe Security System line up for 2017, by far the most significant improvement is definitely the release of the SimpliSafe Camera.
You can buy the SimpliSafe Camera for $99.00. It delivers:
- 720p High definition Quality
- 120° Field of Vison
- Night Vision
- Privacy Shutter
The SimpliSafe Camera System is actually a Beta release, and doesn’t actually have sophisticated options like record on demand, motion detection, and 2 way audio. Moreover, video storage calls for an additional $4.99 month-to-month subscription.
Does this shift the balance of power in a SimpliSafe vs Frontpoint Security Review? Not really, Frontpoint is still our choice…by a significant margin. But, it does bring SimpliSafe a bit closer.
What if I want to switch monitoring companies with SimpliSafe?
One of the major differences between SimpliSafe and Frontpoint is their choices of equipment manufacturers. Frontpoint features the latest technologies from GE Interlogix and Qolsys- two of the best known name brands in the industry. If you ever decide to switch…these are almost universally compatible and can easily be taken over by most reputable security companies.
SimpliSafe uses proprietary equipment that is specific to their company. So you are pretty much stuck with the equipment and will have to start over with another company.
SimpliSafe vs Frontpoint Security Review
Will Frontpoint or SimpliSafe Home Security help lower my insurance rates?
Both Frontpoint Security and SimpliSafe Home Security can provide a certificate of installation outlining the types of services for which your system is monitored.
Frontpoint vs SimpliSafe Security System Benefits- Video
Frontpoint vs SimpliSafe Emergency Response Times
How Long Will It Require SimpliSafe vs Frontpoint Security to Respond to an emergency?
Even though almost every provider claims to feature the quickest reaction time in the business, it is essential to know how to interpret these assertions. Both Frontpoint and SimpliSafe partner with quality 3rd party monitoring centers to provide top notch monitoring services to their customers. Frontpoint monitoring is provided by Rapid Response and SimpliSafe uses C.O.P.S. monitoring.
Most alarm systems will generally have a 30-60 second entrance delay for your principal entry to allow you opportunity to disarm the system. Both Frontpoint and SimpliSafe security systems can also be used on “Instant” setting if everybody is home. The siren will go off right after whatever delay in the event the system is not disarmed.
Monitoring center response times are commonly computed from the moment an alert is delivered to the instance the dispatcher calls the house to verify the alert. This period certainly will ideally turn out to be under a minute. When it comes to comparing Frontpoint vs SimpliSafe Security monitoring times….the differences are negligibile, as both companies offer sub 20 second response times.
If no one responds from the property, normally cases, they are going to seek to call anybody on the emergency contact list …and they then dispatch the authorities.
You will be hard pressed to find SimpliSafe vs Frontpoint reviews that complain of higher reaction periods, as both Frontontpoint and SimpliSafe monitoring services do an excellent job – so long as everything is working correctly.
Both Frontpoint Security and SimpliSafe recommend that your chosen alarm is tested every week or at a minimum regular monthly basis to make sure that alarm along with communications are really operating effectively.
The police response time may deviate drastically dependent upon the specific location of your home, the nature of the emergency, whether there’s audio or possibly video validation as well as the prevailing demand as well as accessibility to nearby emergency assistance during the call. Nationally, the typical response time by the law enforcement is about seven minutes.
Should you currently have either a SimpliSafe or Frontpoint home security system and have observations on their real-world reaction times, we hope you will share your experiences in the Frontpoint vs SimpliSafe comment section.
Home Security Tips
Whether you choose Frontpoint or Simplisafe…Here some simple steps to protect your home from burglars.
2. Secure sliding glass doors. Position some sort of metal shaft or perhaps section of plywood in the track as well as mount vertical bolts. These can help prevent intruders from forcing the entrance open or raising it off the track.3.
Take away hiding places by maintaining shrubs trimmed around entrance doors and windows.4.
Be sure that the outside will be properly lit up. Motion floodlights around the perimeter will be a relatively inexpensive deterrent.
5. Try to make the your house appear occupied. Set lighting fixtures and electronics on random electronic timers to give the appearance someone might be home. Have a neighbor park his or her vehicle in your driveway.
Tips for Frontpoint or SimpliSafe Security System Owners
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