Do TWC Intelligent Home Reviews reveal troubles with Time Warner Security (Spectrum)?

 

TWC Intelligent Home (now Spectrum) is the Time Warner Security and home automation solution that is being aggressively bundled with other TWC packages as part of  Charter Communication’s Spectrum portfolio of products.

Time Warner Security reviews reveal the truth about how Time Warner Intelligent Home customers really feel about their  Time Warner Home Security  systems and whether or not their home automation systems live up to the hype of the so called  Intelligent Home….which, since the TWC / Spectrum merger,  is now known as Spectrum Intelligent Home.

 

Time Warner Cable Intelligent Home Review-Logo

 

TWC Intelligent Home

 

With the recent acquisition of Time Warner Cable by Charter Communications in May of 2016, the future of Time Warner Security is a question mark. Will Charter Communications scuttle the Time Warner Intelligent Home and just focus on their core competency?

 

Are troubled times ahead for Time Warner Security?

 

Charter Communications has begun co-branding Time Warner Cable  and Spectrum. Only time will tell how pervasive the changes will be….

Existing online Time Warner Security reviews reveal a great deal of dissatisfaction with the Time Warner IntelligentHome Security System, and the uncertainty that the future holds makes it difficult to recommend them.

 

Intelligent Home on the way out?

 

While there is no word yet on Charter Communication’s long term plans  for the Spectrum Intelligent home. (Will Charter jettison the Spectrum Home Security division and  just focus on their core competencies?)

If you currently have a Time Warner Security System, we encourage you to share your experience with our readers below.

If you are considering becoming a Spectrum Intelligent home customer, read on an decide if Spectrum Home Security makes sense for you….

Potential TWC Intelligent Home purchaser…. or actual Time Warner Security user?

 

Contemplating securing your family by getting an Intelligent Home alarm system?…Or maybe you already are a Time Warner Security patron and are seeking to read Time Warner Security reviews, looking to find further information concerning Time Warner Home Security services….or even alternatives to the TWC Intelligent Home system.

The Home Security Advisor is intended as an effective in depth reference to aid in your search for the facts you need to make educated selections in relation to home security and the how to protect your home and family members.

In addition to comprehensive analysis as well as summary ratings, one can find a place for real Time Warner Cable Security customer testimonials, micro side by side comparisons with leading competitors, FAQs …as well as:

  • Ideas for preventing false alarms.
  • Easy methods to reduce your insurance premiums
  • Other benefits of purchasing an Intelligent Home system.

To assist you find out more about TWC Intelligent Home -as well as some of the other most requested security alarm providers, check out the convenient table of contents, with “quick jump” links that can assist you in navigating directly to the particular sections that happens to be most significant to you personally.

Time Warner Security Review

2017 TWC Intelligent Home Summary

 

This 2017 Time Warner Home Security Review Summary is followed by an in depth editor’s review and a section for customer’s Time Warner Cable Intelligent Home Reviews.

The Customer Time Warner Home Security Reviews and ratings are averaged and appear under the  editor’s “HSA Reviews” score in the “Users” votes.

If you have a TWC Intelligent Home  Security System (Spectrum) , please share your experience in our section for customer TWC Home Security  Reviews.

 

7.4 HSA Review
2.1 Users (8 votes)
Pros
Convenient Bundled Service, Home Automation Capability
Cons
Requires Time Warner Internet Service, Questionable Customer Service
Summary
Acceptable option only for existing TWC customers who prefer bundled services.
Reputation
Monitoring
Customer Service
Equipment
Price and Value

Website- www.twcable.com

See how TWC IntelligentHome compares with the competition!

Click Here

    Time Warner Cable Intelligent Home Review-Logo

Facts and Features

  • HSA Rating - 7.4
  • BBB Rating - A
  • Years in Business - 4
  • SDM Ranking - NA
  • Equip. Man - Proprietary
  • Upfront Costs - $99+
  • Min. Monitoring Rate - $39.99
  • Contract Length - 18 Months
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - Lifetime
  • Return Policy -14 Days

Quick Jump to side by side summary comparisons of TWC IntelligentHome vs :

Time Warner IntelligentHome Review Sections- Click to Jump to Section

TWC Intelligent Home 

Reputation and Credibility

Time Warner Cable was formed in 1989 when Time Inc. and Warner Cable merged. They entered the home security and automation industry in 2011 and rolled out Time Warner Cable IntelligentHome security services on a national level in 2013.

The TWC Intelligent Home security program is not available as a stand-alone service, as Time Warner Cable Securityis only bundling the security packages with existing services within their own customer base. With services available in 29 states, they are the second largest cable provider.

Although they have an A  BBB rating, they  are widely considered to have relatively poor customer service –coming in dead last in the Subscription Television Service division, scoring an abysmal 51 on the American Consumer Satisfaction Index released in 2015.

Time Warner Intelligent Home – Monitoring

Time Warner Cable requires an 18 month monitoring contract with  basic monitoring starting at $39.99.

It also requires a minimum of their standard Broadband service which is regularly priced at $39.99.  ( as opposed to their lower priced “everyday” price of $14.99)

They operate their own UL Listed, Five Diamond Certified monitoring service.  Monitoring options are limited to their own broadband internet service, with a cellular back up in the event of a failure.

Time Warner Intelligent Home packages include interactive capabilities-enabling the user to monitor and control the system remotely.

They also offer packages that include enhanced video and home automation capabilities.

TWC Intelligent Home – Pricing and Equipment

 

TWC Security and Energy Pkg

 

Time Warner Security Package- $99.99

Basic security package includes 2 Doors and a Motion Detector or glass break sensor.

Time Warner Home Security and Energy Package- $149.99

Security Package PLUS Smart Thermostat.

Intelligent Home -Security and Video View Package-$149.99

Security Package PLUS Video Camera

Time Warner Intelligent Home -Security, Video View and Energy Package- $199.99

Security Package PLUS Video Camera AND Smart Thermostat

Basic equipment package pricing is included in the installation fees of the above  packages.

They also offer an Upgrade Package, where they will take over an existing system- for $149. The equipment, provided by SMC, is proprietary, as opposed to a more recognized brand used by most of our top alarm companies.

Add On equipment is also priced higher than most of our top rated alarm companies, with additional door contacts running $70 and motion detectors are priced at $100.

In addition, because the equipment is proprietary it is not compatible with other security systems should you wish to switch to another security provider in the future.

As a matter of fact, when one scrutinizes the Intelligent Home Addendum, it clearly stated that you do not own the equipment and must return it to TWC in the event you no longer utilize their service.

“5. Your Responsibilities Regarding the Intelligent Home Equipment

  • The Time Warner Cable Equipment belongs to us and must be returned to us if you cease to receive the Intelligent Home Service for any reason.”

 

 

How does Time Warner Security Compare?

Lets see how TWC IntelligentHome stacks up against one of the newest additions- Armorax Security.

 Time Warner Cable Intelligent Home Review-LogoArmorax Blackbox Home Security Review
Entry Level Monitoring$39.99$24.99
Full Home Automation $39.99++$24.99
Up Front Costs-Basic$99.99+FREE
Contract Length18 Months36 Months
Internet Required-$$
Do you won allequipment?
Rate Guarantee
Crash and Smash
Geo Services
Free Relocation
30 Day 100% Risk Free Guarantee

Clearly….other than perhaps the convenience of writing out one check, there aren’t many reasons to choose TWC as your home security provider.  For more information on Armorax….

Get More Info on Armorax Home Security Systems

Read our Full Review

Call For FREE Quote- 866-355-0640

 

TWC Security – Customer Service

Although they have an A BBB rating, TWC faces challenges in the customer service department.

Despite the fact that the Intelligent Home security program has only been available nationwide for about 2 years, internet review and forums are rife with negative reviews-centered around substandard installation, equipment issues, functionality and misinformation.

There is little evidence that the customer service associated with Intelligent Home security program will fare better  than their core business- Subscription Television Service… where they most recently came in last, with a horrendous score of 51 on the American Consumer Satisfaction Index.

 TWC Intelligent Home – Summary

The Time Warner Intelligent Home Security program offers a competitive security and home automation package on the higher end of the spectrum.

While we feel that there are much more attractive options offered by our top alarm companies, it may represent an acceptable security solution for a customer who wants the convenience of a single bill, and who has no interest in switching ISPs in the foreseeable future.

However, even an existing TWC Intelligent Home  customer would be wise to check out other security options with our top alarm companies,  that specialize in home security and automation, before committing to even an 18 month contract.

There are much more attractive options in the marketplace.

 

>>Read More about how Intelligent Home compares with our Top Alarm Companies<<

 

Time Warner Cable Security Reviews-Security Company Comparison Chart - Button

 

Please feel free to leave your experiences with TWC or comments on Time Warner Cable-Intelligent Home Review, below.

TWC Security Customer Reviews

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Time Warner Cable Home Security –  Video Summary

(Coming Soon)

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Time Warner Cable Home Security and Automation Equipment

Time Warner Home Security Review- Equipmet

Photo by Time Warner Cable

Control Panel– The TWC home alarm panel is an all in one 7″ wireless touchscreen unit that is equipped with a 24 hour battery back up.  It uses broadband wi-fi as the primary means of communication with a cellular back up, in the event the power or internet is out.

It is also equipped with Zigbee communications for home automation devices and can be used as a digital photo album, to monitor cameras and access live news and weather.

It is important to note, that the In-Home Touchscreen remains the property of Time Warner Cable (now Charter Communications / Spectrum) and must be returned when the service is cancelled.

Time Warner Cable Security Devices

  • Door and Window Contacts– are equipped with LED status buttons that indicate when they are paired with the system.
  • Motion Detectors-senses movement up to a range of about 35′.
  • Glass Break Sensors – to be used in homes with larger pets and to protect areas with large amount of glass.

TWC Security – Life Safety Sensors

 

  • Smoke Detector- Combines smoke and heat detection with Zigbee communication to ensure minimal power consumption.
  • Carbon Monoxide – Operates on the Zigbee platform to detect the presence of  harmful levels of carbon monoxide.

 

Miscellaneous TWC Home Security Equipment

  • Key Chain Remote– convenient key fob with a 60′ range to arm and disarm the system, as well as activate an audible panic alert to summons emergency assistance.
  • Water Sensor– provides early warning detection of flooded basements or areas prone to  burst or  leaking pipes- such as in a laundry room.

TWC IntelligentHome Automation

  • Appliance Module– plugs in directly to standard wall receptacles to control attached lamps or appliances through the system, on a computer or mobile device. Supports up to a 12-amp maximum load.
  • Kwikset Door Locks– are supported by the interactive platform and can be purchased at Best Buy.
  • Thermostat– can be remotely managed to control temperature.  Bright LED display with dual wireless inputs.
  • Smart Light bulb LG Wireless LED light bulbs can be controlled with the Intelligent home interface.  Available at Best Buy.
  • Smart Light Switch – GE’s Zigbee light switches are also compatible with the Time Warner Intelligent Home.

Time Warner Security Camera

  • Indoor/outdoor camera is weather resistant with IR Night vision and VGA (640 x 480 DPI). This camera is wireless, but must be powered. The video camera can be set up to capture photos or 15 second clips to be sent as notification when programmed events occur within the home.

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Protect America Review SummaryProtect America Security -More Info
Frontpoint reviews  Sum 9.5Frontpoint Security -More Info
Top Alarm Companies -Link InteractiveLink Interactive Security -More Info
Best Home Security Companies- Armorax
LiveWatch Security -More Info
Best Home Security Companies - ADTADT Security -More Info

Frequently Asked Questions

 

How does Time Warner Home Security compare with the top competition?

 

While the  Intelligent Home Security System would enable Time Warner customers to add home security and automation to their “Triple Play” bill, when you compare the alternatives offered by companies that specialize in home security, we feel that there are better options available.

Before committing to a long term contract, it makes sense to investigate the programs of  some of our top alarm companies in side by side comparisons, below.

TWC Intelligent Home vs ADT Security vs Armorax vs Frontpoint vs

Protect America vs Link Interactive 

 

 

 (Click “+” Below to Toggle Open Columns and Expand)

↓↓↓↓↓↓

Intelligent Home
    Time Warner Cable Intelligent Home Review-Logo

Facts and Features

  • HSA Rating - 7.4
  • BBB Rating - A
  • Years in Business - 4
  • SDM Ranking - NA
  • Equip. Man - Proprietary
  • Upfront Costs - $99+
  • Min. Monitoring Rate - $39.99
  • Contract Length - 18 Months
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - Lifetime
  • Return Policy -14 Days

ADT Monitored
    ADT Security Reviews - Protect Your Home Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day
Protect America
    Best Security Companies- Top 5 Protect America

Facts and Features

  • HSA Rating - 9.6
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days
Armorax
    Armorax Blackbox Home Security Review

Facts and Features

  • HSA Rating - 9.2
  • BBB Rating -A
  • Years in Business - <5
  • SDM Ranking - NA
  • Equip. Man -2Gig
  • Upfront Costs - FREE
  • Min. Monitoring Rate - $24.95
  • Contract Length - 36 mo.
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day
Time Warner Home Security vs. ADT Monitored Security

Time Warner Home Security vs.  ADT Monitored Security

IntelligentHome vs ADT
7.4 HSA Review
2.1 8 votes
Reputation
7
Monitoring
8
Customer Service
7.5
Equipment
7
Price and Value
7.5
8.9 HSA Review
0 0 votes
Reputation
9.5
Monitoring
8.5
Customer Service
9
Equipment
9
Price and Value
8.5

While both companies will professionally install your security system, ADT has infinitely more experience. They have been in business over 140 years and help protect over 6 million homes and businesses across the United States.Time Warner has been installing their IntellligentHome systems for less than 5 years…and the internet is rife with customer complaints regarding the quality of the installation.

In contrast to Time Warner Cable, (now Charter Communications)  ADT owns and operates  6 UL Listed, 5 Diamond Certified monitoring stations staffed with the most highly trained professionals in the business. This enables them to route calls to another monitoring center in the event of a natural disaster.

ADT Monitored Benefits

ADT Authorized Premier Provider – Protect Your Home has highly trained, experienced and  background-checked technicians toprofessionally install the most reliable, state of the art equipment. Their  will ensure that everything works properly and that you are completely comfortable with the operation of the system -which is monitored by ADT – the most trusted name in the industry.

Benefits include:

  • FREE Security System -$850 Value*Cox Homelife Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)

*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)

So if you are looking at professionally installed  home security systems, before you get roped into bundling services with a company just entering the home security industry,  you should definitely investigate what has made ADT the #1 name in the home security!

Get More Info on ADT Monitoring

Read our Full ADT Security Review

Call For FREE Quote- 844-569-0690

Time Warner Cable Security vs. Frontpoint Security

 

Time Warner Cable Security vs.  Frontpoint Security

Time Warner Cable Security vs Frontpoint
9.5 HSA Review
6.9 1 vote
Reputation
9.5
Monitoring
9.5
Customer Service
10
Equipment
9.5
Price and Value
9
7.4 HSA Review
2.1 8 votes
Reputation
7
Monitoring
8
Customer Service
7.5
Equipment
7
Price and Value
7.5

A Contrast in Reputations

In contrast to  Frontpoint’s stellar reputation for providing an outstanding customer experience, Time Warner Cable customers have expressed a very dim view of the TWC customer experience by relegating Time Warner to the lowest rung of the Subscription Television Service division –scoring a dismal 51 on the 2015 American Consumer Satisfaction Index.

These sentiments are reflected in many of the negative TWC Intelligent Home Security Reviews found online.

On the other hand, the vast majority of Frontpoint Reviews reflect an extremely positive customer experience.Time Warner Intelligent Home Review- vs Frontpoint - Frontpoint Security

While the Time Warner security system packages are competitively priced, their add-on sensors are roughly twice the cost of the Frontpoint sensors.  Upgrading the TWC system can prove to be an expensive proposition.

Frontpoint Security Equipment Ownership

Additionally, Frontpoint security systems are comprised of high quality GE and Qolsys components, and unlike the IntelligentHome system…you OWN the equipment, which is compatible with most of the other top  alarm company’s systems. The Intelligent Home components are proprietary, and the touchscreen control panel must be returned if service is discontinued.

In addition, the Time Warner security system requires the customer to maintain their Standard Broadband service at $39.99…over and above the monthly monitoring rates- which START at $39.99. That’s a whopping $80/ mo.! Frontpoint Home Security monitoring starts at just $34.99 with 100% cellular monitoring…NO broadband service required.

Premium Frontpoint Monitoring Services

In addition, their premium services include such advanced monitoring features as Alarm.com’s Crash and Smash Protection and Geo Services. These services are unavailable on the Time Warner Intelligent Home system.

Opt for the premium Qolsys IQ panel, and you’ll also get a 7” full color touchscreen display where you can view video displays, family photo slideshows and get weather reports and severe weather warnings. It will even capture a photo image of anyone who arms or disarms the system.

So while choosing the Time Warner Cable IntelligentHome Security System might seem like a convenient security solution for TWC customers… For the BEST customer service and all around home security system, you want to talk to the folks at Frontpoint before signing on the dotted line!

Get More Info on Frontpoint Home Security Systems

Read Frontpoint Security Reviews

Call For FREE Quote- 844-688-2894

Time Warner IntelligentHome vs. Protect America

Time Warner IntelligentHome  vs. Protect America

TWC IntelligentHome vs Protect America
9.6 HSA Review
10 1 vote
Reputation
9.5
Monitoring
9.5
Customer Service
9.5
Equipment
9.5
Price and Value
10
7.4 HSA Review
2.1 8 votes
Reputation
7
Monitoring
8
Customer Service
7.5
Equipment
7
Price and Value
7.5

Protect America gives you most of the same advantages  over the Time Warner  security system and was recognized as our #1 Best Time Warner Security vs Protect AmericaHome Security System of 2016!

Protect America uses the GE Simon XT control panel and offers a very reasonably priced Simon XT Touchscreen wireless keypad for those who are looking for a more modern, high tech look and functionality.

Protect America Monitoring- Half the Cost

While the IntelligentHome system requires that you maintain TWC broadband service, in addition to the monthly monitoring fee…. Protect America home security customers have their choice of landline, broadband or cellular monitoring service starting at just $19.99 a monthHALF the price of the base IntelligentHome security service…and NO expensive broadband service required!

Protect America- Comprehensive Protection with $0 Up Front Costs

The TWC security system packages start at $99.99, but if you start to configure a more comprehensive system, it can easily set you back hundreds or upwards of a $1000.

Protect America packages include up to $1400 in FREE Equipment! The Protect America  $0 up front pricing policy makes quality home security affordable for almost everyone! Looking for the Best Value and Lowest Up Front Costs– see what Protect America can do for you!

Get More Info on Protect America

Protect America Home Security Reviews

Call For FREE Quote- 888-951-5140

Time Warner Intelligent Home vs. Link Interactive Security

 

 

Time Warner Intelligent Home vs. Link Interactive Security

Although Link Interactive may cost a bit more up front, they offer the very latest state of the art wireless systems from 2GIG Technologies. 

Owned by Mountain Alarm, out of Ogden, Utah, they have over 60 years’ experience providing  quality home security solutions and a track record of exceeding customer expectations…with a 98% approval rating.

While negative Time Warner Security reviews from unhappy IntelligentHome alarm owners are not uncommon, Link Interactive home security system owners rave about their security systems!

Link Interactive Monitoring-All the bells and Whistles..Great Low Price

But the Link Interactive story doesn’t stop there….They offer comprehensive monitoring including Crash and Smash, Geo Location, 2-Way Voice, Alarm.com Interactive Services, AND full home automation functionality for just $29.99 a month!

Want video? No problem…just $5.00 more.

Looking for great service,equipment and the lowest monitoring rates?  Find out more about Link Interactive!

 Link Interactive Security Review

Time Warner Cable Home Security vs Amorax Security

Time Warner Cable Home Security vs Amorax Security

TWC Intelligenthome vs Armorax Blackbox
9.2 HSA Review
0 0 votes
Reputation
8.5
Monitoring
9
Customer Service
9
Equipment
9.5
Price and Value
10
7.4 HSA Review
2.1 8 votes
Reputation
7
Monitoring
8
Customer Service
7.5
Equipment
7
Price and Value
7.5

Armorax DIY or TWC Security Professional Install?

Like all the telecom companies, Time Warner Cable  tries to convince that you will save money by bundling your home security system with the rest of their services. They offer professional installation for $99-$199.

When you find out t just how simple DIY alarm installations you’ll want to pocket that $200 bucks and you will be amazed at how much more you can save when you find out how much less “unbundled” cellular security and home automation can be.

Time Warner Cable IntelligentHome Alarms  are professionally installed, but that is not necessarily  a good thing.  It really depends on how good the installer you get is. Just because they can install cable doesn’t necessarily make them a professional alarm installer.

In addition to hardware and software issues, online TWC Security reviews often express  disappointment and frustrations with poorly trained or inexperienced installers.

There was a time when home security systems required professional installation . Security systems used to be complicated and require drilling holes, fishing wires and programming systems.

Today,  modern wireless technologies have evolved to the point where installing a security system from a reputable DIY Alarm Company means mounting a few sensors and calling in to activate the system.

Armorax pre-programs and configures the system before shipping it out…so installation is a snap.

Consequently, over 90% of DIY alarm customers found the system “easy to install”.

Reputation

Armorax has a similar  BBB Rating  They are  fully accredited with the BBB , and have  complied an  impressive 88% positive reviews on the BBB reviews page.  This translates to a 4.67 out of 5 stars!

On the other hand Time Warner Cable is one of the most maligned companies in the country. Changing the name to Spectrum, under Charter Communication doesn’t erase that.

They came in dead last, scoring a 51 on the American Consumer Satisfaction Rating in 2015.   In comparison, they received 93% negative reviews from customers on the BBB ratings page.

Armorax Pricing

Armorax believes in keeping it simple.  Offer the best for less.  Their pricing structure crushes the competition.

The standard Armorax Blackbox system is a top of the line 2Gig Technologies  GC2, and it is FREE with a 36 month monitoring agreement!

Armorax add on sensors are roughly half the price of professionally installed components.  See how much you can save on add ons by calling 866-355-0640.

Unlike TWC Security, you are not purchasing  proprietary equipment with an Armorax security system….and you actually own ALL the equipment. Time Warner Cable retains ownership of the control panel.

Time Warner Cable retains ownership of the control panel-which must be returned when the service is terminated.

Any add optional equipment you purchase is not likely compatible with most major security companies.  That means that you will have to start fresh and purchase new equipment when you switch providers.

But, the monthly  monitoring rate is where Armorax really outshines the competition. Armorax  Cellular Monitoring, with full Alarm.com services is just $24.95!

And that is not bare boned monitoring it includes:

  • Alarm.com
  • Interactive Service- Arm/Disarm/Notifications and Alerts
  • Comprehensive Home Automation
  • Video Surveillance Monitoring/Management
  • Crash and Smash
  • Geo Services….and more.

All for $24.95/mo.

And that is NOT an introductory price.  That includes a Rate Lock Guarrantee!

IntelligentHome  Pricing

With IntelligentHome Security System, you will be required to pay $99.00- $199.00 up front for installation.

If you wish to add to the standard equipment packages, additional sensors can get pretty expensive .  This can drive the costs up hundreds or even thousands of dollars.

Unfortunately, the  equipment is also proprietary to their system, and you will likely have buy new equipment with  another security service provider.

After any introductory discounts…Intelligent Home monitoring rates range start at $39.95.

Armorax rates are locked in at $24.95/mo…..and you own ALL the equipment once you have satisfied the 36 month agreement.  Do with it as you please..but, you can lock in that rate as long as you remain a customer.  For $24.95 a month….who wouldn’t?

Armorax recognized as Top DIY Alarm Company

With a  comprehensive interactive cellular monitoring rate of just $24.95/mo., Armorax is taking the alarm industry by storm.  And they don’t stop there. They combine low,low monitoring rates with the top of the line, 2 Gig Technologies Go! Control system!

In recognition of superior value, Armorx received our Silver  Award 2017 Top 5 Best Home Security Companies- Armoraxas one of the TOP Home Security Companies of 2017.

While the telecom companies all try to convince you that you will save by bundling their services, after the first year, the honeymoon is over.

Let’s take a look at those alleged bundling savings…

Is IntelligenHome  intelligent financially?

In addition to up to $200 in  installation fees, IntelligentHome monitoring rates start at about 60% higher than Armorax.  You can easily spend more than double the Armorax rate with a comprehensive TWC Security and Home Automation System.

Bundling…schmundling.  You save hundreds of dollars a year with Armorax.

IntelligentHome  Security Systems require an upfront installation fee of up to $200, and charge higher monitoring rates for packages that require additional services.  Ultimately TWC Security ends up  costing more than twice as much per month on more comprehensive packages.

Interactive Features

TWC monitoring includes a full portfolio of security and home automation services which utilize their proprietary app for interactive services.

Armorax uses award winning Interactive Platform is provided by Alarm.com. It is by far the most stable and feature rich interactive platform and includes:

  • Smash and Crash Protection– alerts the central station of an intrusion- even if the system is destroyed
  • Geo Fencing– uses GPS location on your cell phone to automatically control security and home automation functions
  • Power Outage Notification – if there is loss of power, the system sends you an alert

These features are showcased by the  Armorax Blackbox which features  a premium touchscreen  2Gig GC2 control panel Ackerman Alarm Review- 2Gig Control Panelwhich  can display local weather 5 day forecasts and provide severe weather warnings in an emergency.

The GC2 is  equipped with an integrated Z-Wave communication module which enables comprehensive home automation and management capability of virtually any Z-Wave compatible device!

There is a nominal fee of just $49.95 to upgrade to the GC3, which gives you additional features and capabilities and a full 7″ touchscreen display.

Summary

Armorax provides top of the line, DIY security and home automation products with rock bottom  cellular monitoring rates that include Alarm.com services.  With a FREE premium  system and full featured monitoring services for $24.95/mo, Armorax blows away any bundled telecom company rates.

Get More Info on Armorax Home Security Systems

Read our Full Armorax Blackbox Review

Call For FREE Quote- 866-355-0640

Do I own the equipment?

 

 

With Time Warner….do I own the equipment?

While you may retain ownership of any add ons that are purchased separately (above package pricing), Time Warner Cable retains ownership of the control panel-even after you have satisfied the 18 month agreement is satisfied.

This means that you will be billed for the replacement cost of the panel if you discontinue service if the panel is not returned in working and re-sellable condition.

What happens with my Spectrum Security Systems if I move?

What happens if I move?

As long as you move to an area that is serviced by Time Warner, you are in luck.  They will help you relocate the system at no charge (although, you will likely have to renew for another 18 months). However, if you move outside their service area, things get a bit tricky. You may be released from the contract, but you must return the equipment…and you may be stuck with equipment upgrades that you purchased that are now incompatible with other local or national home security companies.

For this reason, I always recommend that you consider only name brand equipment like GE Interlogix, Honeywell, Qolsys or 2Gig which is compatible with other major home security providers.

Does a Spectrum Alarm System require a permit?

 

Do I need an alarm permit to install a  Time Warner Security system?

Strictly speaking, you do not need a permit if the system is not going to be professionally monitored.  However, because a TWC IntelligentHome alarm system is being remotely monitored with the intent of utilizing emergency response services, many local municipalities will require a permit.

In most cases, this  involves basic registration with your local police or sheriff’s department and a nominal fee.  You will likely also be required to provide the name, address and phone number of Time Warner Security , as well as the monitoring station, if the two companies are different.

Where permits are required, most municipalities will require a one time fee to register your system, although some cities require an annual renewal as well. In municipalities with high crime and false alarm rates,  failure to register your TWC Intelligent Home system can result in a refusal to respond to locations that do not have an alarm permit…although this is fairly rare.  However, you may be subject to additional fines if police, fire or emergency medical services are dispatched to a location without a permit in municipalities where one is required.

Even when a permit is obtained, most communities will assess fines for multiple false alarms. Most communities have policies in place in which the first 1 or 2 dispatches do not involve fines.  After that fines typically escalate from $25-50 for the first enforceable offense…to $100-200 for subsequent repeat offenses.

Consequently, it is very important that alarm system owners contact their local police department, find out what permits are required, get a full understanding of the local policy and make sure they take the necessary steps to prevent false alarms.

Does Spectrum Security charge for false alarms?

Ways to Avoid False Alarms with your Spectrum Security System.

As mentioned above, false alarms originating from your TWC Intelligent Home security system could be not merely an inconvenience, but might also result in a substantial strain on your area police as well as emergency services departments.  While you would not be fined by Spectrum Security, you could quite possibly wind up paying some very expensive penalties with the local municipalities.

The majority of calls are a result of false alarms.  For that reason, the large percentage of towns can assess charges to alarm system owners whenever they go beyond a selected number of false alarms.

To protect yourself from this impacting you, these are some ideas to avoid a false alarm with your Spectrum system.
Following are a few ideas to help you avoid of false alarms.

• Make sure that everyone knows how to disarm the alarm system. Your alarm system will have a master passcode, together with a number of supplemental customer secondary codes that one can program into the system. Try to make sure that everyone knows their code and learns how to disarm the home security system.

• Be certain that everybody also is aware of the password. If there is an alarm, the central monitoring station is generally going to  call the home initially and ask for the security password to confirm that the person answering is a legitimate party.

• Verify that windows and doors are completely secured before arming the system. A door that’s been left even a little bit ajar may very well be blown open in your absence and set off the alarm.

• Confirm that all detectors are set up safely and securely and in the proper places. Motion detectors ought to be set up at a height of 6’ as well as clear of fans, heating elements, fireplace and air conditioning systems.

• Take into account things that could very well trigger a motion detector. It’s not only the pets ..AC units could potentially cause fluttering draperies or plants…even helium balloons can set off an alarm-as they might be carried throughout the home as a result of air currents. Make sure they are tied down far from motions.

• In a perfect world, pets should be restricted to areas away from the motion detectors. In the event that’s not feasible, you will find “pet friendly” or “pet immune” sensors which could screen out smaller pets under 40, 50 even 80 lbs.  Motion detectors may also be set up to provide pet alleys in which pets could move freely about. An alternative choice is to use glass break sensors rather than motions.

• Be sure to exchange batteries when required. Almost all alarm systems make use of Lithium Ion batteries which generally have at very least a two year estimated life expectancy. Your Time Warner Intelligent Home system or TWC Intelligent Home App will, in most cases,  alert you in the event the batteries are becoming low. It will typically continue to provide alerts once there’s approximately 1 month of effective life.

It is a great idea to get surplus batteries and switch them out  as soon as possible. Your system will also notify you should there be any other problems with sensors. If you get a system fault alert, do a status check and examine the sensor. Contact Time Warner Security customer service if the faults persist.

It is a good idea to store your customer Time Warner Home Security manuals/codes/passwords in a safe designated location in which they can be checked if required. However, the ideal way to avert false alarms is by using your system on a consistent basis and be sure that everybody is familiar with the right way to operate the system.

 

>>See Who Made Our TOP 5 Best Home Security Companies of 2017<<

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What are some of the popular features of Time Warner Security?

 

10 Potential benefits of owning a TWC Intelligent Home , (or one of the Top Rated Alarm Systems)

Following is a just a partial list of some of the more popular benefits and features that Intelligent Home consumers will love if they opt to acquire wireless Time Warner Security and home automation system.

 

Time Warner Intelligent Home adds convenience

Time Warner Home Security Reviews indicate that home automation is big reasons why customer get Time Warner Security.

Spectrum Home Security systems help customers:

  • Manage Temperature – Finally you’ll be able to manage temperatures and control the heat range in your home everywhere you go that has internet access. The Time Warner Cable Intelligent Home enables you to remotely control temperature timers and set  them up to fit your usual way of living …and and even put them on auto-pilot any time you arm or disarm your system. Looking to have  the house cozy warm or cool when you get there home? Your TWC Intelligent Home security system can be modified manually from your smart phone with  the Intelligent Home App.

 

The Intelligent Home App gives the power to remotely:

  • Control Lighting- Arrange equipment and lighting to turn on routinely when you rise in the Morning …and shut off as soon as you set the alarm system during the night time. You will have complete control right through your Charter home security system
  • Control Appliances – Could you believe TWC Security gives you the capability to make a cup of joe from your own bedside keypad? Or maybe get started on the pot roast from the office? Well. Nowadays you can with Intelligent Home  appliance modules which can be controlled via your interactive home security system.
  • Unlock Doors Remotely – Now you don’t need to supply a extra key to the dog walker or even the plumbing service coming to fix that a leaking faucet. You can open the entrance when they show up …and secure back up again whenever they leave. No more missing keys or replacing locks every time a roommate leaves. Access is easily restricted on the Time Warner Cable Intelligent Home App that comes free with your TWC Intelligent Home.

 

Observe and Monitor with a Time Warner Camera

A Time Warner Security Camera will enable you to:

  • Monitor Child Care- A camera can be easily added to your TWC Intelligent home to enable you to keep an eye on child behavior and monitor the children’s nursery from another location on your computer, tablet or mobile device- through your Intelligent Home App.
  • Keep track of Pets- Ever wonder what Daisy actually does while you are away from your property? A Time Warner Camera lets you remotely view exactly what transpires while you are away.  Monitor your pets…and much more.
  • Confirm Package Delivery- Install an external Time Warner security camera and you’ll find out  if a package has been delivered and see who’s knocking on the front door. With I and may also actually get an e-mail alert along with video clip any time a bundle happens to be delivered. With TWC Intelligent Home, you can even get an e-mail notification with a video clip when the kids get home!

Economic Points to consider of having Time Warner Intelligent Home

  • Reduce Insurance policy Costs- Insurance carriers offer you considerable reductions on Homeowner insurance if the residence is secured by a supervised security system. Although price reductions range between one company to another, along with the extent of the insurance coverage – common price reductions range from 5-20% depending on the type of security system and the level of services which are provided.
  • Be certain that the insurer realizes whether or not the system will be monitored as well as whether or not things such as fire, flood and freeze protection has been incorporated in your security system. Time Warner Security ought to provide a certificate of installation describing the kinds of services for which your system is monitored.
  • Boost Resale Value – While not easy to attach an actual value, a large number of potential home buyers recognize an alarm system as a appealing attribute that can be viewed as a fixture that adds considerable benefit to the home. For a number of potential buyers it’s actually a “must have” and your TWC Intelligent Home provides many “bells and whistles” that add to the emotional appeal purchasing a “smart” home.

To determine how reasonably priced a Time Warner Intelligent Home could very well be.. get a quote and then compare with our Top Rated Home Security Systems.

Questions to ponder before buying Intelligent Home

 

 

 

 

Things to discuss with  your family prior to selecting a TWC Intelligent Home System?

There are numerous of considerations that you should ask yourself before buying Time Warner Security (Spectrum), along with any other system for that matter. When it comes to choosing the best home security systems, because you might be committing to a 2,3 or Five year contract, it is essential to look at a variety of variables before signing on the dotted line.

It doesn’t matter if anyone came knocking on your door, called you on the phone or maybe you are answering some sort of sleek full page color advertisement that may arrived in your most recent bill….it is very important make certain you get  full knowledge of all the alternatives available to you to make the most appropriate evaluation possible.

 

DIY or Professional Set up?

 

One of the primary factors to consider is whether you intend to install the unit personally or provide for an expert installation. Historically, systems needed to be hard wired directly into the your home. This certainly would call for drilling and cutting holes into the walls, fishing wiring and complicated mounting and considerable programming.

However…times have definitely evolved. Even the companies which usually professionally install the systems are now working with, for the most part, wireless devices. The technology continues to be dramatically improved over time to really make the products especially intuitive…and also more capable Do it yourself alarm providers have actually vastly streamlined the installation processes so that you can keep it uncomplicated even for the most technologically challenged individuals.

While Time Warner Security is professionally installed, it is still a wireless system.  The Intelligent Home does not require and holes, wiring or drilling.  Nevertheless, Time Warner Internet reviews complain often cite issues with  TWC Intelligent Home installation and service. Hopefully, with the transition to Spectrum Security….Charter Spectrum Reviews will be more positive.

The better DIY companies, such as Frontpoint Security and Protect America  will pre-program the whole system prior to mailing it out, to make sure all the operator needs to do is mount the gear and simply contact the company to have the system activated. Greater than 90% of house owners discovered our best Do-it-yourself wireless house alarms systems an easy task to set up!

Potential benefits to DIY

• Absolutely no Installation Expense – Help save 100s
• More affordable Add-on Equipment Prices – Typically nearly half
• Basically no Waiting or Appointment setting – No need to take time off from work
• Greatly improves System Understanding
• Easy to transfer

Features of Professional Installation

• Decreased Hassle
• Extra Knowledge

Though an expertly installed system would definitely require less effort, the vast majority learned that the equipment made available through the top Do-it-yourself security providers were actually simple to put in, uncomplicated and simply saved these folks a significant amount compared to a system that is professionally installed, such as Intelligent Home.

Should you opt for professional installation,and get a TWC Intelligent Home from  Time Warner Security, you should definitely inquire how skilled your installer is along with whether they have been background checked as well as subject to drug screening process. Make sure you ask whether or not the supplier has got their own personnel or just utilizes Third party subcontractors. Making use of subcontractors isn’t necessarily bad (they might even possess more expertise when compared with company employees) nevertheless make sure they ought to have completed extensive screening before permitting them into your home.

 

Local vs .. Nationwide- Is TWC Intelligent Home the intelligent choice?

 

When  picking the proper security firm that will protect your household and family members, we advise selecting a national home security company with  a reliable background and extensive expertise in home security systems. Ideally, one that supports and services your systems anywhere in the tthe country.

We live in a very mobile culture….and, who knows when you may have to transfer to…and need to secure a property located in some other region which might not be serviced by Time Warner Security.

The last thing you’re looking for is to end up being bound to a legal contract with a cable company that doesn’t service that area.

With all the changes and uncertainty in the transition from Time Warner and Spectrum, it is difficult to predict the future of the TWC Intelligent Home program.

In light of these changes, if you are looking for a professionally installed system from the most highly recognized name in home security, it might make sense to check into ADT Home Security.

 

Will TWC Intelligent Home be fairly simple to use?

Alarm systems have advanced tremendously in the past several years. One of the primary advantages of advancements with regard to technology is the fact that providers place a substantial amount of emphasis on making the system easier to use.

Gone will be the intricate series of programs on traditional pushbutton keypads…TWC Intelligent Home - SMC Security Equipment- Aegis Control Panel

Many systems such as SMC used by Intelligent Home go with streamlined touch screen user interfaces which are easy-to-use and even guide the user through functions which include arming, disarming, bypassing areas etc..

Time Warner Home Security comes with a fully automated interactive mobile application, Intelligent Home App complete with home automation functionalities that enable you to regulate your dwelling from anywhere around the world using computer access. It enables you to easily monitor your Time Warner Camera and manage your Time Warner Home Security system while you are on the beaches of St. Tropez!

Some systems are even making use of speech control capabilities by way of their own equipment, Google Home or Alexa. These can help you execute most common functions by just delivering a voice instructions. Look for TIme Warner Security to do the same.

Simply because might find Time Warner Security reviews may indicate horror stories about installs, services or possibly billing concerns, you will almost never see a Time Warner Cable review which complains that Intelligent Home is hard to operate.

Intelligent Home Response Times

How long will it require Spectrum to respond to an Intelligent Home alarm situation?

 

While almost every provider says it will provide the fastest response times in the business, one must recognize how to interpret these types of assertions.

Your actual TWC Intelligent Home is going to generally have a 30-60 second entry delay for your main entrance to enable you enough time to disarm alarm. The system can typically be put on “Instant” setting in the event that everybody is home. The siren will go off after any delay in cases where  the system is not disarmed.

Monitoring center response times are usually calculated from the time that a signal is received to the point in time the dispatcher contacts your house to verify the alert. These times really really need to be inside a sixty seconds.

If no person answers from the household, under normally scenarios, they will seek to get hold of any individual listed on the emergency call list …and they then dispatch the police.

Every step must be time stamped as well as transcribed in the monitoring center.

As you may may find Time Warner Security reviews that report higher than average reaction times, most of the leading home security providers do a first rate job – so long as all things are functioning properly.

Time Warner Security (now Spectrum) recommends that the TWC Intelligent Home system is is tested once each week or at a minimum on a monthly basis to make sure that security system along with communications are unquestionably functioning perfectly.

Across the country, the average response period by the police is about seven minutes or so, though, this could certainly vary considerably depending on the location of your residence, the nature of the emergency situation, whether there is audio or maybe on-line video verification and the existing demand and also availability of nearby emergency assistance during the call.

If you already have Time Warner Intelligent Home and possess data on their actual response times, please don’t hesitate to express your knowledge of our customer Time Warner Cable Intelligent Home  reviews.

TWC Intelligent Home Back Up System

 

 

Will the Spectrum TWC Intelligent Home system still work if we lose the electricity?

 

When the electrical power shuts off, the Time Warner Security system is going to continue to provide you with proper protection by switching to battery power back up . The backup power supply might be rated for Twenty-four hours in nearly all Spectrum Intelligent Home reviews, however that could vary in accordance with the size of the alarm system , options along with devices.

The Spectrum TWC Intelligent Home system will beep to alert you that the system is functioning with back up electrical power as well as instruct someone to enter the code. Your Time Warner Home Security system may also advise you by means of text message or e-mail should you have created remote updates.

Home Security Tips

 

 

 

Common Sense Tips To Enhance Time Warner Intelligent Home  security

 

Installing a Time Warner Security  system is only one facet of protecting your home. The following some easy steps to protect your property from burglars.

1. When you’re sleeping at night, or just going to be away from home, close as well as secure all windows and doors.

2. Reinforce doors by using deadbolt locks with high quality strike plates which have a minimum of 1 “ throw.

3. Secure sliding glass doors. Place some sort of steel shaft or perhaps section of plywood in the track and mount vertical bolts. These will help you to protect against intruders from forcing the door open or raising it off the track.

4. Keep bushes as well as bushes surrounding doors and windows trimmed,. This makes it difficult for a burglar to keep concealed..

5. Keep the home properly illuminated. Exterior motion lighting is a terrific deterrant against night time property invasions.

In addition to TWC Intelligent Home, consider a professionally monitored home security system from one of the top security system companies. It is going to help reduce the chances of an attempted burglary, and provide you with many other life safety benefits designed to strengthen ones sense of security and provide you with 24/7 peace of mind!

Thank you for visiting! Please feel free to share our Time Warner Home Security Reviews, below or follow us, above.  If you or someone you know has a  Time Warner Intelligent Home  or experience with a Time Warner home security system , we hope you will share that experience in our Customer Reviews.

 

Security Company Comparison Chart

See how the Top Alarm Companies compare!

 

2 Comments

  1. nanoo

    There are few quality posts that go so in depth about TWC Intelligent home.
    That’s what this web page 0n Time Warner Security is providing.

    Reply
    • Mike HSA

      Thank you, Nanoo. We appreciate the feedback. If you have any experience with Time Warner Intelligent Home, I hope that you will share it with our readers in our section for Time Warner Home Security reviews. Many home security buyers searching for Spectrum Home Security would be interested in real TWC Intelligent Home customer’s experiences!

      Reply

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Time Warner Cable-IntelligentHome Review was last modified: October 5th, 2017 by Mike HSA
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