Lifeshield Security Reviews

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Lifeshield Update

Note: As of January, 2016 Lifeshield was absorbed into the AT&T Digital Life program.

This review is for informational purposes only-for readers that are interested in researching Lifeshield, as it existed prior to the AT&T acquisition.

If you are looking for alternative options pertaining to a Lifeshield or AT&T Digital Life system, you may want to Jump to the Comparison Section below(have been updated to reflect current programs)…or take a look at our Top Home Security Companies.

Our Lifeshield Security summary and detailed editor’s reviews are followed by the customer Lifeshield Home Security  Reviews and  a FAQ section in which we compare Lifeshield  with some of our top rated alarm companies.  These sections have been updated to reflect comparisons with the  current AT&T Digital Life program.

If you currently have a Lifeshield Home Security system, we hope you will share your experience with our readers below.

Lifeshield Security Review

7.8 HSA Review
8 Users (1 vote)
Pros
Fastest Monitoring Response, Redundant Back Up, Free Interactive
Cons
1 Year Equipment Warranty, Limited Home Automation
Summary
Decent value with professional install available.
Reputation
Monitoring
Customer Service
Equipment
Price and Value

Website- www.my-digitallife.att.com

    AT&T Digital Life Security Reviews

Facts and Features

  • HSA Rating - 7.4
  • BBB Rating - B+
  • Years in Business - 4
  • SDM Ranking - NA
  • Equip. Man - Proprietary
  • Upfront Costs - $49+
  • Min. Monitoring Rate - $39.95
  • Contract Length - 2 Years
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - Lifetime
  • Return Policy -14 Days

Quick Jump to side by side summary comparisons of AT&T Digital Life vs :

AT&T DigitalLife Review Sections- Click to Jump to Section

Reputation and Credibility

Founded in 2004 by Louis Stilp, Lifeshield Security is an industry innovator, producing it’s own line of wireless security devices. By eliminating the “middle man”, Lifeshield is able to offer one of the most affordable wireless home security systems, while continuing to develop technological advances.

Lifeshield currently has an B+ BBB Rating, and has recently been acquired by DirecTV in 2013, positioning the company for accelerated growth in the future.

Lifeshield Security Monitoring

Lifeshield incorporates equipment costs into the monthly monitoring fees and requires an industry  standard  3 year agreement.  Their UL Listed, Five Diamond Certified monitoring stations, provided by Protection 1,   provides 24/7 protection against intrusion, medical and personal safety, fire and environmental hazards.

With the exception of the Security Basics, Lifeshield monitoring includes a combination of  landline, fully  integrated cellular based communications AND a full time broadband connection to the CMS.

This eliminates the possibility of defeating the system by disabling the main unit or cutting a phone line or cable.  Incorporating these redundancies will ensure that a signal gets though to the Command Center in the event of an emergency.

Four (4) monitoring plan/equipment package  options are offered by Lifeshield:

  • Security Basics– The basic plan provides 24/7 coverage including intrusion, medical and personal safety,and environmental hazards. The cost is $29.99/mo. and includes:
    • 1 Base Unit
    • 1 Console
    • 1 Touchpad
    • 2 Door and Window Contacts
    • 1 Wireless Keychain Remote
    • 24/7 Monitoring
    • FREE Interactive and Remote Monitoring
  • Security Essential -This plan provides the same coverage as basic and includes FIRE Protection.  For $39.99/mo. you will get all of the Security Basics land, PLUS:
    • 2 Addt’l Door/Window Sensors(4 Total)
    • 1 Fire Safety Sensor
    • 1 Pet Friendly Motion Sensor
    • FREE Fire Monitoring
  • Security Advantage– For $49.99/mo., this level of protection includes all of the same features of Security Essentials plus:
    •  2 Addt’l Door/ Window Sensors  (6 Total)
    • 1 Indoor Camera
    • Basic Video Monitoring
  • Security Professional- For $59.99/mo. , the premium package includes all of the same features the Security Advantage plus:
    • 2 Addt’l Door/Window Sensors (8 Total)
    • 1 Addt’l Indoor Video Camera (2 Total)
    • Advanced Video monitoring

Pricing and Equipment

The equipment is proprietary and  manufactured and produced for Lifeshield Security . It carries a one (1) Year warranty and requires a $99.00 activation fee.   Lifeshield Security provides a unique Fire Safety Sensor on all but the Basic Security equipment packages.  This sensor is mounted next to existing smoke detectors and alerts the central control panel when an alarm is sounded.

Additional components are aggressively priced and more cost effective than most competitors. However,  equipment selection is somewhat limited and home automation components are not currently offered.

The Base unit and the Console are separate units, allowing for redundant and independent communication.  This make Lifeshield one of the most secure systems available.

Lifeshield Security Customer Service

Lifeshield  was designed from the ground up as an affordable,  easy to use, simple to install DIY system with the requisite instructions, videos, tutorials and one-on-one support to complete the installation with relative ease.  In addition, they offer optional professional installation at a reasonable cost in most areas for those who are intimidated by a self-installed system.

The customer experience is generally  extremely positive and  the B+ BBB rating would seem to indicate there has been significant improvement in the customer resolution area when problems do arise.

 Summary Of Lifeshield Home Security

Lifeshield offers a unique program with multiple communication redundancies-with most systems offering landline, broadband and cellular connectivity.  This makes it one of the most secure systems available at such affordable price points.

However, their product offerings are still a bit limited, and the equipment carries just a one year warrantee. Lifeshield offers a legitimate  home security option for one looking to bundle their bills and is not interested in home automation capabilities. However, when it comes to protecting your home and family, without compromises,  we feel that consolidating bills takes a back seat and that most people would feel more secure being protected by a reputable company that specializes in home security. You may want to consider checking out our Top 5 Alarm Companies before making any final decisions.

Does LifeShield Security measure up to our Top Alarm Companies?

>>CLICK HERE to Read More<<

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Please feel free to offer your comments, feedback on this AT&T Home Security Review  or share your experience with an AT&T Digital Life Home Security System, below.

Lifeshield Home Security Customer Reviews

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Lifeshield Security Reviews -Video Summary

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Frequently Asked Questions

How does Lifeshield Security stack up to the  competition?

While the Digital Life system  might initially seem to be a logical choice for AT&T customers looking to secure their homes and consolidate their bills, when one does a thorough analysis of available home security options, we feel that there are a number of better alternatives offered by companies that specialize in home security. Before signing a 2 year contract check out some of our top rated home security companies in side by side comparisons, below.

AT&T Digital Life(previously Lifeshield) vs ADT vs Armorax vs Frontpoint vs Protect America vs Link Interactive 

(Click “+” Below to Toggle Open Columns and Expand)

↓↓↓↓↓↓

AT&T Digital Life
    AT&T Digital Life Security Reviews

Facts and Features

  • HSA Rating - 7.4
  • BBB Rating - B+
  • Years in Business - 4
  • SDM Ranking - NA
  • Equip. Man - Proprietary
  • Upfront Costs - $49+
  • Min. Monitoring Rate - $39.95
  • Contract Length - 2 Years
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - Lifetime
  • Return Policy -14 Days
ADT Monitored
    ADT Security Reviews - Protect Your Home Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day
Armorax
    Armorax Blackbox Home Security Review

Facts and Features

  • HSA Rating - 9.2
  • BBB Rating -A
  • Years in Business - <5
  • SDM Ranking - NA
  • Equip. Man -2Gig
  • Upfront Costs - FREE
  • Min. Monitoring Rate - $24.95
  • Contract Length - 36 mo.
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day
Protect America
    Best Security Companies- Top 5 Protect America

Facts and Features

  • HSA Rating - 9.6
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days

Lifeshield(nowAT&T Security)  vs ADT Monitored Security

 AT&T and ADT are two of the most highly recognized brand names in the US.  One for telecommunication…and one for for home security.Which one do you want helping to protect your home and family?

In an effort to diversify product offerings and create additional income streams, AT&T entered the home security marketplace in 2012. ADT  has been in some form of the home security business business for over 140 years.  They are easily the largest home security company with a customer base of over  6 million customers…including the majority of Fortune 500 companies.

ADT has been recognized as the #1 Home Security Company by the Security Dealer Magazine -SDM since the turn of the century.

AT&T Digital Life promotes security and home automation products and capabilities primarily to an existing customer base in hopes that they will want to bundle these services with their telecommunication products and services.

Although AT&T does have their own monitoring center, ADT owns and operates  6 UL Listed, 5 Diamond Certified monitoring stations.

In the event of a natural disaster, this gives ADT customers the advantage of having their calls re-routed to an alternate monitoring center.

ADT Monitored Benefits

Despite the fact that they are new to the home security industry and ar bundling the services,AT&T Home Security packages are actually  more expensive than ADT Monitoring services.

While online reviews and feedback indicate concerns with the caliber of the AT&T security system installers,  ADT Authorized Premier Provider – Protect Your Home has highly trained, experienced and  background-checked technicians to professionally install the most reliable, state of the art equipment. They make sure  that everything is installed  properly and that you are completely comfortable with the operation of the system -which is monitored by ADT – the most trusted name in the industry.

Benefits include:

  • FREE Security System -$850 Value*Cox Homelife Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)

*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)

So if you are looking at professionally installed  home security systems, before bundling home security with telecommunication and entertainment services, we strongly encourage you to look into a company that specializes in home security…and see what ADT is recognized as the #1 name in the home security!

Get More Info on ADT Monitoring

Read our Full Review

Call For FREE Quote- 844-569-0690

Armorax Security vs AT&T Digital Life(formerly Lifeshield)

Armorax DIY or AT&T Digital Life Professional Install?

If you are considering the AT&T Digital Life Home Security, it is likely that you have been cross-promoted at your AT&T Wireless store or because of AT&T marketing campaigns that depict a modern family smart home and try to convince you that you will save money by bundling.  Read on and find out how much less an “unbundled” cellular security and home automation system can be.

AT&T alarms  are professionally installed, but that is not always a good thing.  The effectiveness of your security system is largely dependent on the caliber of the installer.  Online Digital Life reviews often convey disappointment and ongoing issues which result from poorly trained or inexperienced installers.

There was a time when home security systems required professional installation . Security systems used to be complicated and require drilling holes, fishing wires and programming systems.

Today,  modern wireless technologies have evolved to the point where installing a security system from a reputable DIY Alarm Company means mounting a few sensors and calling in to activate the system.

Armorax pre-programs and configures the system before shipping it out…so installation is a snap.

Consequently, over 90% of DIY alarm customers found the system “easy to install”.

Reputation

Armorax surpasses the the AT&T B+ rating with an A  BBB Rating.  They are  fully accredited with the BBB , and have  compiled an impressive 88% positive reviews on the BBB reviews page.  This translates to a 4.67 out of 5 stars!

On the other hand AT&T Digital Life  has closed over 20,000 BBB complaints over the last few years.

Armorax Pricing

Armorax has a simple pricing structure…which blows away the competition.

The standard Armorax Blackbox system is a top of the line 2Gig Technologies  GC2, and it is FREE with a 36 month monitoring agreement!

Armorax add on sensors are competitive with the other wireless DIY alarm companies. (for current promotional pricing…just give them a quick call at …866-355-0640) Overall, the Armorax add ons are roughly half the price of professionally installed components.

Unlike AT&T Home Security, with an Armorax security system, the equipment is not proprietary.

With the Digital Life system, the equipment is not compatible with most major security companies…so you cannot just switch at the end of their contract if you desire another service provider.

But, the monitoring price is what really sets Armorax apart. Right now they are offering Cellular Monitoring for just $24.95!

And that is not bare boned monitoring it includes:

  • Alarm.com
  • Interactive Service- Arm/Disarm/Notifications and Alerts
  • Comprehensive Home Automation
  • Video Surveillance Monitoring/Management
  • Crash and Smash
  • Geo Services….and more.

All for $24.95/mo.

And that is NOT an introductory price.  That includes a Rate Lock Guarrantee!

AT&T Alarm Pricing

With AT&T Digital Life, you will be required to pay anywhere between $50 and $200 up front for installation.

Add ons with AT&T can get pretty expensive if you wish to add to the standard equipment packages.  This can drive the costs up hundreds or even thousands of dollars.

Unfortunately, the  equipment is also proprietary to their system, so that you cannot use it with another service provider. Because they are not likely compatible…you will have to start fresh with another security service provider when you get tired of paying their significantly higher monitoring rates.

After any introductory discounts…AT&T rates jump up from $39.95 to $64.95.

Armorax rates are locked in at $24.95/mo…..you do the math.

Armorax recognized as Top DIY Alarm Company

Above and beyond offering a comprehensive interactive cellular monitoring rate of just $24.95/mo.,Armorax is shaking up the alarm industry by combining that with top of the line, premium 2 GIG components…for free.2017 Top 5 Best Home Security Companies- Armorax

  • No Activation Fees
  • No Installation Fees
  • No Shipping Charges
  • and a 30 Day Money Back Guarantee

In recognition of such a superior value, Armorx received our Silver  Award as one of the TOP Home Security Companies of 2017.

While the telecom companies all try to convince you that you will save by bundling their services, after the first year, the honeymoon is over.

In addition to the installation fees, that may have been as high as $200, with AT&T Digital Life, the comparable plan to the standard Armorax monitoring plan of $24.95 is a whopping $64.95!

That is $40 a month more than Armorax!

Bundling…schmundling.  The AT&T Digital Life security system will cost you almost $500 a year MORE than the Armorax Blachbox.

The reality is …you can save a bundle by “unbundling” …with Armorax.

AT&T Security Systems require an upfront installation fee, and charge higher monitoring rates for packages that require additional services.  Ultimately costing more than twice as much per month on more comprehensive packages.

Interactive Features

AT&T offers a full portfolio of security and home automation services which utilize their proprietary app for interactive services.

Armorax uses award winning Interactive Platform is provided by Alarm.com. It is by far the most stable and feature rich interactive platform and includes:

  • Smash and Crash Protection– alerts the central station of an intrusion- even if the system is destroyed
  • Geo Fencing– uses GPS location on your cell phone to automatically control security and home automation functions
  • Power Outage Notification – if there is loss of power, the system sends you an alert

These features are showcased by the  Armorax Blackbox which features  a premium touchscreen  2Gig GC2 control panel Ackerman Alarm Review- 2Gig Control Panelwhich  can display local weather 5 day forecasts and provide severe weather warnings in an emergency.

The GC2 is  equipped with an integrated Z-Wave communication module which enables comprehensive home automation and management capability of virtually any Z-Wave compatible device!

There is a nominal fee of just $49.95 to upgrade to the GC3, which gives you additional features and capabilities and a full 7″ touchscreen display.

Summary

Armorax delivers state of the art, DIY security and home automation products with the lowest available cellular monitoring that includes Alarm.com services.  With a FREE premium  system and full featured monitoring services for $24.95/mo, Armorax is truly an unbeatable value.

Get More Info on Armorax Home Security Systems

Read our Full Review

Call For FREE Quote- 866-355-0640

Lifeshield (nowAT&T Digital Life Home Security) vs.  Frontpoint Home Security 

Customer Service Complaints- AT&T vs Frontpoint

While they have shown some improvement in handling complaints once they get turned over to the BBB ( over 21,000 in the last 3 years), even online AT&T Digital Life Security reviews  on the AT&T forum indicate that customers are less than happy with their Digital Life security systems.

“Nov 24, 2015 9:55:53 AM
 

Contributor

I am so dissapointed in ATT.  I have been a customer for 35 years and they would not help me.  I am stuck with a crappy system and a bill I did not sign up for.  So unhappy, do not use them.”

These sentiments are reflected in many of the negative AT&T Security Reviews found online.  In comparison, Frontpoint Security Reviews reflect tremendous satisfaction…which is reflected in their A+ BBB rating-with just 65 complaints registered in the past 3 years.

While the Digital Life  security system packages are competitively priced, tit is significantly more expensive to have additional add on devices installed if you want to supplement the base packages. Current discounted promotions  are featuring used and reconditioned equipment….which may not be compatible with many of the top alarm companies- should you ever wish to switch service providers.

In contrast, Frontpoint security systems are comprised of high quality GE and Qolsys components, …which are both  compatible with most of the other top alarm company’s systems.

While the AT&T  security system  does not require the customer to maintain the U-Verse Internet services, their monthly monitoring costs are substantially higher than most of the best home security companies-running from $40-$65 a month.

Monitoring

Frontpoint monitoring is available for as low as t $34.99 with 100% cellular monitoring- and includes such premium services asAT&T Security Reviews- vs Frontpoint - Frontpoint Security   Crash and Smash Protection and Geo Location Services with Alarm.com’s award winning interactive services.

Opt for the premium Qolsys IQ panel, and you’ll also get a 7” full color touchscreen display that will capture a photo image of anyone who arms or disarms the system.  This unit will allow you to  view video displays, family photo slideshows get weather reports and severe weather warnings when the alarm display is not in use.

So while you might be tempted to add the Digital Life home security system to your bill the next time you visit the AT&T store to upgrade your cellphone or switch out your DirecTV programming…you definitely want to take  the time to explore our top home security systems before taking the plunge.

Frontpoint offers more for YOUR money and is renowned for proving best in class customer service!

Get More Info on Frontpoint Home Security Systems

Read our Full Review

Call For FREE Quote- 844-688-2894

AT&T Security(formerly Lifeshield)  vs. Protect America

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Protect America offers most of the same benefits over the Digital Life  security system. They keep it simple with the  GE Simon XT control panel with the Simon XT Touchscreen keypad for desiring a full color touchscreen display that is separate from the base control unit. Aside from aesthetics, using a separate keypad in the entry minimizes the chance of a crash and smash break in where the intruder attempts to disable the system and prevent a signal from being sent.

Protect America home security customers have their choice of landline, broadband or cellular service starting at just $19.99 a month– HALF the price of the base Digital Life  security service.

While the AT&T security system packages start at $99.99, it may end up costing your hundreds more when you customize the system to your home.

Protect America packages include up to $1400 in FREE Equipment!AT&T Security Systems vs Protect America

The Protect America  $0 up front pricing policy makes quality home security affordable for almost everyone!  For just $42.99/mo., their Platinum monitoring package includes:

  • Simon XT Control Panel
  • 1 Motion Detector
  • 14 Door/Window Sensors! (sensors can be mixed and matched to customize system to your needs)

That is enough to provide real protection for your home an family…with practically NO out of pocket up front costs!

If you are looking for the Best Value and Lowest Up Front Costs– check out  Protect America to see what they can do for you!

Get More Info on Protect America

Read our Full Review

Call For FREE Quote- 888-951-5140

Thank you for visiting! Please feel free to share this Lifeshield  Security Review, below or follow us, above.  If you or someone you know has experience with a Lifeshield or DigitalLife Security System, we hope you will share that experience in our Customer Reviews.

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Lifeshield Security Review was last modified: February 28th, 2017 by Mike HSA

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