Vivint Reviews


Online Vivint reviews don’t always paint a pretty picture…but, the management team at Vivint Security is aware of the issues and taking the necessary measures to increase transparency, improve customer service and enhance the overall experience of Vivint Home Security owners. The new flexible payment options combined with the most advanced Vivint Sky panel with the interactive remote management capabilities of the Vivint Sky App might be expensive….but, some might find it worth it.

If you own a Vivint Alarm, we encourage you to share your experience in our section for Vivint Security Reviews.


Vivint SmartHome Reviews -Logo



Vivint Home Security introduces new business model


In recent months, Vivint has elected to change the way that they structure their offers. Their new Flexpay business model enables the customer to purchase the equipment outright and pay for monitoring on a month to month basis.  To make the equipment package more accessible to the majority of consumers, they provide 42-60 month financing on the Vivint Security equipment.

Is a Vivint Security System worth the price? With so many negative online Vivint Reviews one might conclude that customers were often misled about the contract terms associated with their Vivint Alarm System.  To be certain, the Vivint Customer Service team fields thousands of complaints about such concerns…most of which would be unnecessary if their customers were as diligent as you are in researching the company and making sure that they had a full understanding of the terms of the agreement before entering  42-60 month contract.

To be fair, Vivint Security Reviews are  much more common from those who are disgruntled , than those who are satisfied with their services.


Vivint Security


In response to negative online Vivint Security reviews, Vivint executive management has made great strides in recent years by implementing better customer communication standards and internal oversight.

They are committed to providing a superior customer experience and have recently restructured their plans to enhance transparency and better meet the needs of home security customers. (outlined below)

Nevertheless, customer complaints regarding door to door sales practices continue to raise doubts in the minds of prospective customers. If your neighborhood is being targeted by an army of enthusiastic, but perhaps overzealous “door knockers” we strongly encourage you to continue your due diligence in researching Vivint home security reviews.

To make sure you have 100% accurate information and a complete understanding of all the details….make sure that you call in and speak with Internal Corporate Vivint Personnel who are being recorded and supervised.

Visit their site and you will find that their products are top notch… but, they don’t come cheap.

Vivint professionally installs state of the art security and home automation equipment and charges a premium price for a premium product.  They are not the cheapest game in town-but, they offer a superior product for those who are willing to pay for for it.

Is creating a Vivint SmartHome in 2017 really they worth it?

Read on….and judge for yourself.  See what their customers have to say in the  customer Vivint Reviews.

Our Vivint summary and detailed editor’s reviews are followed by a section for Customer Reviews and  a FAQ section in which we compare Vivint Home  Security  with some of the best home security companies. 

If you currently have a Vivint Home Security system, we hope you will share your experience with our readers below.

Prospective Vivint Sky customer… or current Vivint Home Security patron?


Considering safeguarding your loved ones utilizing Vivint Home Security equipped with the Vivint Sky App?…Or perhaps you already own a Vivint Alarm  and are looking to upgrade, leave or read Vivint Security Reviews or possibly are seeking details about the new Vivint Sky control panel?

Or perhaps you are considering alternatives to your Vivint Security system

The Home Security Advisor was designed to aid your research efforts and help you find the answers you need to make informed decisions pertaining to home security and the how you can look after your property and loved ones.

Along with in depth research and bottom line reviews, you can find a place for legitimate Vivint reviews from Vivint Home Security owners, micro side by side comparisons with leading competitors, together with frequently asked questions …as well as suggestions for:

  • Avoiding false alarms
  • The best way to spend less on your insurance costs
  • Various other advantages of buying a Vivint Home Security system

To help you quickly locate the information you seek about Vivint….and see how they compare with some of the most popular security companies, take a look at helpful table of contents, with “quick jump” hyperlinks to assist you to navigate straight to the actual chapters that are most significant for your needs.

Vivint Reviews 2017 – Summary

9.2 HSA Review
1.4 Users (3 votes)
Comprehensive Home Automation, Touchscreen Panel, Mobile Apps Included
Aggressive Marketing, Relatively Expensive
Premium Home Automation with Free Interactive Capability.
Customer Service
Price and Value


    Vivint SmartHome Reviews -Logo

Facts and Features

  • HSA Rating - 9.2
  • Years in Business - 17+
  • SDM Ranking - #3
  • Equip. Man - 2Gig
  • Upfront Costs - $549
  • Min. Monitoring Rate - $39.99
  • Contract Length - 0-60 mo.
  • Installation- Pro Only
  • Relocation - Hard
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

Vivint Security Review Sections- Click to Jump to Section

Vivint Security – 2017 HSA Review

Reputation and Credibility

Founded in 1999 by Todd Pederson as  APX Security, the company  was rebranded in 2010, as Vivint.  While they were plagued by BBB and  customer service complaints during the APX years, since the rebrand and acquisition by The Goldstone Group,  much greater emphasis has been placed on quality assurance, customer service and complaint resolution.

The have shown many signs of their commitment to enhancing the customer experience.  Much progress has been made in the past year and they are currently listed as the 3rd largest company on the SDM Top 100.


Monitoring and Vivint Sky App


Vivint offers 2 monthly monitoring options.  Smart Home  for 39.99 and Smart Home Video for $49.99.

Equipment is purchased separately.  It can be paid in full-up front,  or financed on either a 42 or 60 month basis with 0% interest.

If paid in full…monitoring is available on a month to month basis.

If the equipment is financed, the system monitoring it coterminous.  Monitoring payments must continue for the duration of the equipment contract.

Their UL Listed, Five Diamond Certified monitoring station was awarded the CSAA Central Station of the Year Award in 2012. and provides 24/7 protection against intrusion, medical and personal safety, fire and environmental hazards.

Vivint uses only  fully  integrated cellular-based communications connections to the CMS. This eliminates the possibility of defeating the system by disabling the main unit or cutting a phone line or cable.  The interactive remote management capability is provided through the proprietary Vivint Sky App.

Two monitoring plan/equipment package  options are offered by Vivint:

  • Smart Home– The security plan provides 24/7 coverage including intrusion, medical and personal safety,and environmental hazards. The cost is $549 up front  and $39.99/mo.  It includes:
    • 1 Vivint SkyControl Wireless Touchscreen Control Panel
    • 2 Door and Window Contacts
    • 24/7 Monitoring
    • FREE Interactive and Remote Monitoring-with Severe Weather Alerts
    • Professional Installation
    • Vivint Sky App


  • Smart Home Video  -This plan provides the same security coverage with the addition of  Home Automation and Energy Management capabilities.  For $549 up front and $49.99/mo. you will get:
    • 1 Vivint SkyControl Wireless Touchscreen Control Panel
    • 2 Door and Window Contacts
    • 24/7 Monitoring
    • FREE Interactive and Remote Monitoring-with Severe Weather Alerts
    • Professional Installation
    • Video Recording, Surveillance and Live Video Clips through the Vivint Sky App



    Vivint SmartHome Reviews -Logo


  • Min. Basic Package
  • 24/7 Monitoring Burg/Environmental/Fire
  • Cellular
  • Vivint Mobile App
  • Vivint SkyControl Touchscreen Panel
  • Motion Sensor (1)
  • Door/Window Sensors (2)
  • Professional Installation
  • Home Automation Capabilities
  • Video Surveillance Option
  • Live Video Clips

Smart Home

  • $549

Smart Home Video

  • $549

Pricing and Vivint Alarm System Equipment


The equipment is professionally installed by Vivint.

The security components are made by 2Gig, one of the fastest growing home security equipment manufacturers. It carries  a Lifetime Warranty (while it is monitored by Vivint) and requires no activation fee(in most cases).

The touchscreen Vivint SkyControl Panel is state of the art and is more feature rich and aesthetically pleasing than most panels. Add ons are competitive with other professionally installed systems and can be financed for either 42-60 months.

Vivint does  not offer broadband or landline monitoring, so all packages include cellular monitoring.  This eliminates the possibilities of a system being compromised by cutting cable or phone lines.

Cellular monitoring is  becoming increasingly popular to ensure secure communications in the event of an emergency.


Vivint Customer Service

Vivint has made great strides in the quality of the Vivint Customer Service team.

While the current customer experience is generally positive, there is significant room for improvement in the customer resolution area when problems do arise.



Vivint offers a premium program with outstanding technology and home automation capabilities.  Their product packaging offerings are limited to the higher end of the pricing spectrum and the value conscious consumer would likely need to look elsewhere.

If they have truly put their customer service issues behind them and can keep their customers happy, Vivint is a great choice for one seeking a premium, professionally installed security and  home automation solution.

However, before making a decision, I would highly recommend checking out our Top Alarm Companies, and avoiding spur of the moment decisions based solely on the a sales presentation by their outside sales personnel.


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Customer’s  Vivint  Reviews


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Video Summary of Vivint Home Security

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Vivint Security Equipment


2 Gig Technologies

For our complete review of 2 Gig alarm equipment, click here.


Vivint Reviews- Equipmet

Control Panel

Vivint home security systems uses 2GIG Go!Control touchscreen panel.  2 Gig Technologies incorporates a host of leading edge technology into their equipment, including:

  • Full color touchscreen with attractive, minimalist aesthetics
  • 48 Wireless Zones
  • 32 User Codes-to manage access
  • Cellular – 100% wireless to prevent the possibility of cut phone lines
  • Z-Wave– low frequency radio transmitter to control home automation sevices
  • Wi-Fi-  allows for current weather displays via the internet
  • Severe Weather Alerts- provides early warning detection for tornadoes and other weather emergencies
  • 2 Way Voice- provides direct hands free cellular connection to monitoring center through speakerphone
  • Over the Air Updates – software and firmware  can be automatically updated through wifi  internet connection
  • Interactive Services-All systems can be managed through web portal or app access on  IOS, Blackberry or Android smartphone

Security Devices

Door/Window Sensors– In addition to  standard wireless door and window contacts, Vivint also offers:

  •  Recessed Door/Window Contacts- contact is drilled  into door frame with magnet enbedded in door.
  • Tilt Sensor- to protect overhead garage doors.  Detects changes in the door angles when door is opened/closed.

Interior Protection

  • Motion Sensors- standard PIR (passive infrared), pet friendly.
  • Glass Break Detectors- protect rooms with many windows or large plate glass- detects acoustic frequencies of breaking glass.
  • Image Sensors- Teams up a motion detector with video camera to take still photos when motion is detected. Can be set up to provide e=mail or text notification through the  Vivint Sky mobile app.
  •  Wireless Smoke Detector – Incorporates photoelectric smoke detector and fixed and rate of rise heat detector to detect smoke or drastic changes in heat.
  • Carbon Monoxide Detectors-sense the presence of CO.



  •  Key Chain Remote-allows  you to arm and disarm the system or send  a panic alert.
  • Wireless Remote Panic Button-  water resistant panic button to alert the monitoring station of medical or other emergency anywhere within 100′ of the base unit
  • Water Sensor- detects flooding, or leaking plunmbing

Home Automation

  • Z-Wave Thermostat– programmable thermostat can programmed and managed through the 2 Gig control panel or interactive interface.
  • Z-Wave Plug In Modules- plug in directly to standard wall receptacles and control attached lamps or appliances
  • Z-Wave Door Locks- can be re-keyed and controlled right through the alarm system.

Video Cameras

Vivint Home Security  offers a variety of video camera  security solutions.

All video cameras are wireless and can be viewd and monitored via the internet or  right on the Vivint Sky control panel.

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Frequently Asked Questions


How does Vivint compare with our best security companies?


Vivint provides professionally installed  security and home automation systems by 2GIG Technologies.  You can see how they stack up in our our top alarm companies or in the  side by side comparison summaries , below.

 Vivint Security vs. ADT Monitoring vs. Frontpoint Security vs. Protect America vs Link Interactive 


(Click Below to Toggle Open)

Vivint Security
    Vivint SmartHome Reviews -Logo

Facts and Features

  • HSA Rating - 9.2
  • Years in Business - 17+
  • SDM Ranking - #3
  • Equip. Man - 2Gig
  • Upfront Costs - $549
  • Min. Monitoring Rate - $39.99
  • Contract Length - 0-60 mo.
  • Installation- Pro Only
  • Relocation - Hard
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

ADT Monitored
    ADT Security Reviews - Protect Your Home Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

Protect America
    Best Security Companies- Top 5 Protect America

Facts and Features

  • HSA Rating - 9.6
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days

Frontpoint Security
    Top 10 Alarm Companies- Frontpoint Security

Facts and Features

  • HSA Rating - 9.5
  • BBB Rating - A+
  • Years in Business - 8
  • SDM Ranking - N/A
  • Equip. Man - GE/Qolsys
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $34.99
  • Contract Length - 12/36 mo.
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day

Vivint Home Security vs ADT Monitored Security

Vivint Alarm  vs ADT Monitored Security

Vivint and ADT are two of the best known, national companies that professionally install security and home automation systems.

The Vivint brand has become more well known, recently, while ADT  has been in business over 140 years.  They have over  6 million customers and have sat at the Top of the SDM Top 100 since the turn of the century.

Vivint has been installing 2 Gig Technolgies SkyControl  systems in recent years, since rebranding in 2010…and has differentiated themselves by focusing on the home automation capabilities of their systems.

While Vivint owns their own monitoring center, ADT owns and operates  6 UL Listed, 5 Diamond Certified monitoring stations staffed with the most highly trained professionals in the business. This enables them to route calls to another monitoring center in the event of a natural disaster.

While Vivint security systems are 100% cellular based only, ADT customers have the option of landline based security systems if they live in an areas which does not have cellular service.

ADT Monitored Benefits

While Vivint offers premium home automation capabilities, their pricing options are significantly more expensive and require a longer contract (42-60 months) than ADT Monitoring.

In addition, ADT Authorized Premier Provider – Protect Your Home has highly trained, experienced and  background-checked technicians to professionally install the most reliable, state of the art equipment. Their  will ensure that everything works properly and that you are completely comfortable with the operation of the system -which is monitored by ADT – the most trusted name in the industry.

Benefits include:

  • FREE Security System -$850 Value*Cox Homelife Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)

*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)

So if you are looking at professionally installed  home security systems, before signing on the dotted line, for as much as 5 years, with a door-to-door Vivint salesperson ,  you should definitely find out why  ADT has earned the #1 name in the home security!

Get More Info on ADT Monitoring

Read our Full Review

Call For FREE Quote- 844-569-0690

Vivint Alarm System vs Frontpoint Home Alarm

Vivint Home Security vs. Frontpoint Security

In 8 years of operation, Frontpoint has carefully cultivated a reputation for providing world class customer service and has maintained an A+ BBB rating.

Since rebranding as Vivint Security, (previously APX Security) they have struggled with the many of the reputtion related issues of the previous company…which is likely a by  product of the ab aggressive door to door marketing approach.  Consequently Vivint has a C+ BBB rating, with about 3,500 complaints registered  in the last 3 years.

Where as Frontpoint reviews are mostly very positive, Vivint security reviews are predominantly negative with complaints of misrepresentation and predatory sales tactics.  They have faced government actions on multiple occasions in recent years.

However, Vivint alarm system use some of the most technologically advanced home security and automation equipment by 2Gig Technologies.  The standard Frontpoint alarm system is the GE Simon XT, but they now offer an upgraded Qolsys IQ panel which has similar premium features such as:

  • 7″ Touchscreen Display
  • Photo Slide Show, Video Camera Display, Current Weather Display
  • Integrated Image Capture/notification  when system is armed/disarmed
  • Severe Weather Alerts

While Vivint home security may offer a bit more equipment with their their home automation packages, they are significantly more expensive than Frontpoint when it comes to the monthly monitoring.  Frontpoint Security Monitoring prices range from $34.95 to $49.95,Vivint Security Reviews- vs Frontpoint - Frontpoint Security where as Vivint prices START at $52.99 and range all the way up to $69.99 a month.  In addition, Vivint monitoring contracts range from 42 to 60 months- compared to the 1 or 3 year agreements for Frontpoint monitoring.

In conclusion, while the technology is great… the aggressive sales approach, significantly higher costs and ongoing legal problems and issues with their reputation and credibility make it hard to justify selecting Vivint over any of our top alarm companies.

For quality products and top notch customer service- get a quote from our  #1 pick for best home security company- Frontpoint Security!


Get More Info on Frontpoint Home Security Systems

Read our Full Review

Call For FREE Quote- 844-688-2894

Vivint Security Systems vs Protect America

Vivint Security vs. Protect America

Where as Vivint struggles with their past, Protect America has a solid track record for providing exceptional value and quality customer service.  They have an A BBB rating as opposed to the C+ rating and government actions that still plague Vivint.

We like the fact that Vivint alarms are 100% cellular…but, there are times and places when cellular service may be unavailable or unreliable.  For this reason, Protect America offers cellular, broadband and landline monitoring services….starting at a very affordable $19.99.  That’s more than $30/mo less than Vivint’s least expensive monitoring plan.

Protect America systems don’t have all the bells and whistled of the Vivint security and home automation systems…but, they also don’t charge you an arm and a leg for upgrades…which can mount quickly with the Vivint security systems.  Protect America includes a ton of equipment with their premium monitoring packages, i.e.Vivint Home Security Systems vs Protect America

Platinum Package includes:

  • Simon XT Panel
  • 1 Motion Sensor
  • 14 Door Window Sensors

That’s $1400 in FREE equipment when you sign up for the Platinum Plan for just $42.95/mo.!

Vivint monitoring starts at $52.95…and includes a control panel, motion detector and 3 door contacts.

Looking for the Best Value and Lowest Up Front Costs– See what Protect America has to offer!


Get More Info on Protect America

Read our Full Review

Call For FREE Quote- 888-951-5140

Vivint Security vs Link Home Security

Vivint Security vs. Link Interactive Security

Owned by Mountain Alarm, out of Ogden, Utah –Link Interactive Home Security Systems  is a relatively new DIY Home Alarm company  that is available on a national level and even marketed  in Costco stores.  Mountain Alarm has  over 60 years’ experience providing  quality home security solutions and a track record of exceeding customer expectations. They have an A+ BBB rating- Link Interactive reviews reflecting  the company’s 98% approval rating.

As a matter of fact…in the past 3 years Link Interactive customers have not posted a single BBB complaint!

And, if you are sold on the technology available with Vivint alarm systems, you will get the same state of the art technology and performance with Link Interactive alarm systems…as they also utilize 2Gig Technologies… about half the price!

Link Interactive monitoring has all the latest features:

  • Crash and Smash
  • Geo Location Services
  • 2 Way Voice Assist
  • Severe Weather Alerts
  • Full Home Automation

For just $29.99 a month….or $34.99 a month with video!

To get oustanding service and awesome DIY alarm technology- visit Link Interactive Security Systems and get your FREE quote!


Do I need a permit to install a Vivint Alarm?

Is it required to secure an alarm permit to put in a Vivint security system?


As it happens, you won’t need a permit if your system is not going to be professionally monitored. Even so, for the reason that your Vivint home security system is going to be remotely monitored with the motive of employing emergency response providers, a lot of local towns must have a permit.

Generally, this calls for basic enrollment with a community law enforcement or sheriff’s agency along with some sort of reasonable payment. You will probably be also instructed to provide the company name, address and phone number of  Vivint Security , together with Vivint monitoring station, when the two vendors might be different.

Most Vivint Reviews don’t mention it, but, in instances where permits are essential, nearly all towns will demand some sort of 1 time charge to enroll your home security system, even though some towns and cities ask for an annual renewal also. Regarding municipalities with higher crime combined with false alarm rates, failing to register may result in a refusal to respond to locations that don’t have any a security alarm permit…although this really is relatively rare. on the other hand, you might be subject to supplemental fines in the event law enforcement officials, fire or perhaps emergency medical services are sent to a home without a permit present in municipalities where one is required.

Regardless of whether a licence is actually purchased, virtually all towns will most likely assess fines for multiple false alarms. Most towns currently have guidelines set up wherein the initial one or two dispatches may not demand fines. While most Vivint Reviews don’t mention it, we would be remiss if we didn’t point out that,subsequent to that, fines ordinarily rise from $25-50 to your 1st enforceable offense…to $100-200 for subsequent recurring infractions.

Consequently, it is recommended to that Vivint Alarm customers get a hold of their neighborhood police department, determine what permits are needed, acquire a full familiarity with the local guidelines and be certain that they take into account the compulsory ideas in order to prevent false alarms.

Vivint Reviews complain of False Alarms-How to Avoid Them

Ways to help you Prevent  Vivint Security False Alarms

To be clear, Vivint will not charge you for a false alarm. However, as stated previously, false alarms resulting from your Vivint Security ity system could become more than just  an inconvenience, They can create a substantial overload on your local authorities as well as emergency services resources and could quite possibly result in steep fees and penalties.

While most Vivint Reviews don’t disclose it, the vast majority of dispatches are caused by false alarms Consequently, a large percentage of towns assess fines to property owners when they go over a specific volume of false alarms.

To prevent this from this happening to you, here are some ideas for preventing a false alarm with your Vivint system.

• Make sure everyone knows the way to disarm the burglar alarm. Your security alarm has a master code, as well as a number of supplemental customer passcodes that can be programmed into the system. Make sure everyone knows their code along with learns how to disarm the security system.

• Be certain that everybody also knows the security password. If there is an alarm, the central monitoring station will definitely contact the home first and ask for the password to verify that the individual picking up is definitely a legitimate party. If they are unable to give  the proper security password, the authorities would be dispatched.

• Confirm that doors and windows are properly secured prior to setting the system. Any entrance that has been left a little bit ajar may very well be blown open while you are away and set off the alarm.

• Make certain that all detectors are attached correctly and in the most suitable positions. Motion detectors must be set up at a height of 6’ as well as away from fans, heaters, fireplace and air conditioning units.

• Take note of items which might possibly trigger a motion sensor. It’s not just pets ..AC units could cause fluttering draperies or plants…even helium balloons which can be moved within the your home by means of air currents. Confirm they are tied down away from the motions.

• In a perfect world, your pets really should be limited to zones away from motion detectors. Any time that is not viable, check into “pet friendly” or “pet immune” detectors which can screen out smaller pets below 40, 50 even 80 lbs. Another option option is make use of glass break sensors instead of motions.

• Be certain to switch out batteries when required. The majority of alarm systems utilize Li-Ion batteries which have at the very least a 2 year estimated life expectancy. Your Vivint Sky  App will in most cases inform you once the batteries are becoming low and continue to  alert you when there is nearly 1 month of useful life.

It is advisable to acquire spare batteries on hand and replace them promptly. Your system will also alert you in case there are any other failures of sensors. In the event that you get a system fault alert, do a status check and examine the sensor. Contact Vivint Security if it appears not operational.

Keep your Vivint Sky user manuals/codes/passwords in a reliable selected spot specifically where they can be consulted if required. Keep in mind, the easiest way to avert false alarms is by using your system on a consistent basis and be sure everyone is aware of how to operate the system.


Can Vivint Home Security Reduce Insurance Rates?

Can Vivint Security lower my insurance premiums?


In most cases, yes, installing a Vivint Sky Alarm can help you save money on your homeowner’s insurance.

Many insurance companies provide significant reductions on property owner Insurance if the home is safeguarded by a monitored burglar alarm system. Although rate reductions vary from business to business- typical discounts range between 5-20%. Vivint reviews contend that they often have to request a certificate of installation to furnish to their agents. Be sure that the insurer is aware that the system will be monitored and whether things such as fire, flood and freeze protection has been included in your security system. Vivint ought to provide a certificate of installation outlining the sorts of services for which your system is monitored.

To discover precisely how budget friendly peace of mind might be, Check out Vivint…and then compare them to our Top Rated Security Systems.


Is Vivint Security available to renters?

Can renters get a Vivint Alarm?

With the new Flex Pay option, Vivint Home Security is now available to renters and requires no contract for monitoring because they  pay for the Vivint Security equipment seperately.

There are very few Vivint reviews that express issues with this new business model…and, this is a great opportunity for renters to enjoy Vivint Home Security equipped with the new Vivint Sky panel. Vivint security reviews have high praise for the Vivint Sky App…and it will be interesting to see how renters wull respond in the market place to the opportunity of owning a Vivint Alarm System

If you have experience with Vivint Home Security or have a Vivint Alarm, we hope you will add your Vivint Reviews with our readers in our section for Vivint Security Reviews.

Vivint Emergency Response Times

Vivint Home Security Response Times


How Long Will It Take for Vivint Home Security to Respond to an Intrusion?


Even though just about every company claims to maintain the best reaction times in the business,  Vivint Security Reviews seldom tell you how to interpret all of these claims.

A Vivint Sky system will typically employ a 30-60 second entry delay on your primary entry for you to allow you opportunity to disarm alarm. The unit can also be put on “Instant” mode in the event that everybody is home. Typically the Vivint alarm will go off after any delay if the system is not disarmed.

The Vivint monitoring center reaction times usually are determined from the time that a signal is received to the time the monitoring center calls the home to confirm the alert. These times certainly ought to turn out to be inside a minute. If no one picks up from the household, in most scenarios, they should attempt to call any person listed on the emergency call list …and they will dispatch the police.

Even though you can find Vivint reviews which  criticize higher than average reaction times, the majority of the leading security alarm services actually do a pretty good job – provided things are all working correctly.

Vivint Home Security suggests that the system is is subjected to testing on a weekly or at least on a monthly basis basis to make certain that security system along with communications are really operating correctly.

Nationwide, the typical response period by the authorities is roughly 7 minutes, but, this can fluctuate dramatically with regards to the locale of your house, the nature of the circumstance, whether there’s audio or perhaps video confirmation (On a Vivint Security camera through the Vivint Sky App) as well as the current demand and even accessibility to neighboring emergency assistance at the time of the call.

For those who currently posses a Vivint Security System  and can offer insights on  real-world reaction times of the Vivint Sky system, make sure you don’t hesitate to express your experience in our customer Vivint reviews.


Thank you for visiting! Please feel free to share our  Vivint  Reviews, below or follow us, above.  If you or someone you know has experience with a Vivint Security or home automation system, we hope you will share that experience in our Customer Reviews.

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  1. Joakin

    Vivint seems to have a great understanding about Home security. I like the nice looking touch screen monitor and the smart technology they offer. However; I find them super expensive. I had a bad experience with a few of their marketing guys. They are some what pushy and overall over aggressive.
    Thanks Mike

    • Mike HSA

      Thanks for your feedback. Vivint offers some cutting edge technology…and is still working on improving their reputation. Thanks for visiting, and we hope you’ll come back often.


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Vivint Terms and Conditions

Minimum $49.99/month services agreement required. Minimum $549.99 equipment purchase may be financed at 0% annual percentage rate (APR) for up to 60 months with no down payment (for example $9.17/month for 60 months for $549.99 of equipment financed). Subject to credit approval. Month-to-month service agreement available when equipment is purchased upfront. Additional equipment may be purchased and financed. Financing options require monthly services agreement coterminous with applicable financing agreement (for example $39.99/month for 60 months = total services cost $2,399.40). Camera functionality starts at $49.99/month for services, with additional equipment purchase or financing required. System supports up to four cameras subject to sufficient wifi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing. Offer not available in all states or provinces. Taxes and local permit fees may apply. New Vivint Customers only. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.

Vivint Reviews | 2017 Vivint Home Security Reviews was last modified: December 18th, 2017 by Mike HSA
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