Security One Reviews
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Security One Alarm Systems Reviews
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The 411 On Security One
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Security One
Security One has A+ BBB rating. However, we uncovered more than a few clues that the Security One Alarm Systems web site might not give an accurate picture of the true customer experience.
As we investigated further…and dug into some online Security One Reviews, many of these initial concerns were reinforced.
Our Security One review summary and detailed editor’s reviews are followed by the customer a section for Security One Customer Reviews and a FAQ section in which we compare Security One Systems with some of our top rated alarm companies.
If you currently have a Security One Home Security system, we hope you will share your experience with our readers below.
Potential Security One buyer or current customer?
Thinking about protecting your home with a a Security One Alarm? …Or perhaps you a customer and looking to read or leave Security One reviews.
The Home Security Advisor is intended to provide a comprehensive resource to assist you in finding the facts you’ll want to make educated decisions about home security and the best ways to provide protection to your property and loved ones.
To aid you in your search for home alarm information, and how they stack up against the most popular home security companies, check the helpful table of contents, with “quick jump” hyperlinks to assist you in navigating straight to the sections of interest.
Security One
Table of Contents
Security One Review- 2023 Summary
Editor's Security One Review
Summary
Questionable Credibility and Reputation. Better options available.
Pros
- Free Equipment
- Rate Guarantee
Cons
- NR BBB Rating
- Outdated App
- Poor Transparency
-
Reputation - 6/10
6/10
-
Monitoring - 7/10
7/10
-
Customer Service - 7.5/10
7.5/10
-
Equipment - 9/10
9/10
-
Price and Value - 6.5/10
6.5/10
Overall
7.2/10User Review
( votes)Website- http://securityoneonline.com
Facts and Features
- HSA Rating - 7.2
- BBB Rating - NR
- Years in Business - 9
- SDM Ranking - N/A
- Equip. Man - Interlogix
- Upfront Costs - Variable-NA
- Min. Monitoring Rate - $29.99
- Contract Length - 36 mo.
- Installation- Pro
- Relocation - Hard
- Equip. Warranty - Lifetime
- Return Policy - 3 Day RR
3 Companies That Rated Higher Security One
Best Overall
Frontpoint Security
HSA Rating
9.5
Rates from $34.99
♦No Long Term Contracts
♦A+ BBB Rating
♦Best Customer Service
Best Automation
Vivint Security
HSA Rating
9.2
Rates from $29.99
♦Cutting Edge Tech
♦Flex Pay Financing
♦No Contract Option
Best Pro Install
ADT – Safe Streets
HSA Rating
8.9
Rates from $28.99
♦Name Recognition
♦Experience
♦Professional Install
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Quick Jump to side by side summary comparisons of Security One Alarms vs :
Reputation and Credibility
Headquartered in Los Angeles, CA, Security One was launched in May of 2007.
While their website boasts of an A+ BBB rating, the actual BBB rating is a B-. Online customer ratings are mixed.
OK…well, perhaps Angies’ List would provide some additional credibility. After all, the site was proudly displaying the 2013 Angies list Super Service Award certificate on their front page.
However…when I clicked on the link to navigate to the Security One page…I was greeted by the message ” ! This business has no ratings or reviews. Join us to search our list of verified and recommended service providers!”
There is a complete lack of transparency on the website- making it impossible to compare the pricing of either services or equipment.
Online Security One Reviews indicate issues with poor customer service, relocation problems, lack of disclosure of contract terms, lengthy service delays, difficulties in canceling service and auto-renewal clauses.
The very first review provided on Security One Trust Pilot link (also on front page of the web site) expresses, in no uncertain terms, the customer’s displeasure at his account contract being sold to Safe Home Security….a company with a B BBB rating and 1,037 customer complaints.
Monitoring
Security One offers a Takeover program and three additional monitoring packages. Once again, there is no online transparency in regards to pricing- so you will have to contact sales personnel for current pricing in your area.
They do, however, guarantee to beat your existing rate….as long as it exceeds their minimum rate of $29.99/mo. for landline monitoring or $44.99/mo. for cellular monitoring services …and of course, sign a minimum 36-month contract.
Hmmm…Take over existing equipment….sign a 3-year contract and pay at least $44.99 a month for cellular service?
They also offer 3 additional packages…but, do not disclose any pricing.
- Simple Security– Basic Security
- Energy Plus-Basic Security plus Home Automation
- Ultimate Home -Basic Security plus Home Automation plus Video Surveillance
These packages all include cellular monitoring, their own Security One App a lifetime warranty and rate guarantee.
Security One App
The Security One App on Google Play shows a 4-star rating based on 5 reviews and has not been updated since May of 2015. Initial efforts to locate an iOS version on iTunes proved fruitless.
In any event, the interactive capabilities of the Security One App do not include high demand capabilities such as:
- Crash and Smash
- Geo- Location Services
- Power Outage Notification
These are all services provided in the most popular interactive app by Alarm.com.
While cellular monitoring does protect against the prospect of an intruder cutting phone or cable lines to prevent an alarm system from notifying the central station of a break in….it doesn’t afford protection if the intruder just destroys the panel during the normal 30-60 second entrance delay.
Speaking of Central Monitoring Station….While Security One claims to offer the best 24/7 monitoring services, nowhere do they disclose who provides their service, what their credentials are …and of course…how much you are going to pay monthly for the service.
We recommend only UL Listed, 5 Diamond Certified monitoring services …ideally with multiple redundant back up locations.
Pricing and Equipment
They claim to offer superior quality equipment from both Honeywell and GE. (Interlogix) However, their site displays primarily the Interlogix equipment line up….and, of course – NO pricing info.
They do carry a full line up of equipment to meet most home security needs. For current package and individual pricing, you will have to contact Security One sales personnel.
Customer Service
Unlike many security companies, there are no tutorials, manuals, videos or online chat systems available.
Phone and e-mail support are available…but, hours of operation are not listed.
The NR BBB rating is cause for concern and negative online Security One Reviews are plentiful.
Summary
While Security One does offer some nice sales features such as a lifetime warranty, rate lock guarantee and up to $1500 in free equipment….the absence of any sort of pricing transparency on the web site leaves one with more questions than answers. So exactly what is the initial rate that is guaranteed for life?
The only clue about pricing was a disclaimer on the takeover program which indicates a minimum for basic cellular monitoring rate of $44.99/mo with a 36 month contract. It is a natural assumption that prices increase from there, based n the additional services one requires- such as home automation and video monitoring.
While they claim an A+ BBB rating on the site, ….and online reviews reflect a number of customer concerns.
The Security One App does not appear to have been updated since May of 2015…which coincides with the last Blog post on the site (the previous post was 11.14) Modern smartphone apps have desirable features like Crash and Smash protection and Geo-Fencing capabilities.
Any of these things, in and by themselves, might not mean too much. But combined…they seem to add up to a company that is not moving in the right direction.
It might be a good idea to steer clear…and take a closer look at some of the top rated alarm companies .
Do Security One Alarm Systems measure up to our Top Alarm Companies?
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Security One Alarm Systems
Equipment
Seccurity One is an authorized dealer for GE/ Interlogix and Honeywell. Their systems include cellular monitoring and full touchscreen displays. The carry the following components:
- Simon XTI Control Panel
- Secondary Touchscreen Keypad
- emPower Thermostat
- Micro Door/Window Sensors
- Motion Sensor
- Image Sensor
- Smoke and Heat Senor
- Glass Break Sensor
- Carbon Monoxide Sensor
- Wireless Security Camera
- Light and Appliance Module
- Panic Pendant
- Z-Wave Door Locks
- KeyChain Remote
- …and more
Top Row
Available Equipment Options
Security One Alarms – Common Sensors and Components
Security One offers a wide variety of sensors and components. This ensures that you’ll be able to design a system that fits your needs and budget.
These days most systems are fully expandable. You can start with a basic system and build upon it when your needs change and/or your budget allows.
Following is a list of the most common components. We have included the more basic sensors that are often included in a starter wireless home security package, as well as a variety of sensors that you might want to add to a more comprehensive customized system.
The Basic Wireless Home Security Package
The Control Panel Hub
While some systems come with a separate base unit and keypad, the majority will integrate the two. You still find very basic units with pushbutton controls, but most will offer a touchscreen display.
Touchscreen Panel – Most top wireless systems come with some form of touchscreen panel where you can arm and disarm your system and manage any connected devices. The panels can be mounted on the wall or set up with a desktop display mount. Many will have an internal cellular antenna that can function as a primary or backup means of communication.
Cellular Communicator – Sometimes the cellular communicator may be a device all on its own. It can be used, in some cases, to keep connected to the app as well as the monitoring center. The advantage of a cellular connection is that it stays on in a power outage and can’t be cut, unlike regular phone lines and cable.
Window/Door Sensors – Otherwise known as contact or entry sensors. Each sensor is two parts, one that goes on the door or window frame, and one that goes on the door or window itself. One is a magnet and one is a transmitter. When the magnetic field between the two is broken, a signal is sent to the main unit. It is usually recommended to place sensors on all doors and the most vulnerable windows on the main floor.
Motion Sensors- Motion sensors detect movement inside the house. They typically screen out smaller objects (below 40 lbs.) and can be placed in larger common areas in the home where an intruder might pass.
Glass Break Sensors- Glass break sensors, as the name implies, can detect the sounds of glass breaking, as intruders will often break windows to gain entry. They are not typically included in basic packages, but can sometimes be swapped out and often used instead of motion detectors when there are larger pets in the home.
Keypad- Keypads are used to enter passcodes to arm and disarm your system. In many systems, they are integrated into the main hub. They should be placed on the wall or near where you most commonly enter and exit your home. Secondary optional wireless keypads can be placed in master bedrooms or other areas where one might want to arm or disarm the system
Panic button- Panic buttons are often included on the main keypad. They can immediately alert the monitoring station of an occupied medical, fire, or personal threat or emergency. There are also separate wireless buttons or pendants available which can be activated anywhere within range of the base unit.
Key Fob- Often referred to as keychain remotes, key fobs work with most wireless security systems so that you can arm and disarm them even away from the keypad. Some key fobs can also include a panic alert feature.
Yard Sign- Yard signs can serve as a deterrent. They alert anyone that the home is protected by a Security One alarm system. While some people argue that this will ward off would-be intruders, others argue that they may provide insights as to the age and make of the systems to a savvy criminal. Realistically, they are more likely going to move on to easier targets.
Window Stickers- The same arguments arise when it comes to window stickers. Some experts suggest that it might make sense to use signs and stickers from a different company if you are concerned.
Siren- The majority of security system touch screen panels or base stations have sirens built-in. We recommend sirens of at least 85 decibels. Auxiliary sirens are typically available for larger homes or systems which don’t have built-in sirens
Environmental Sensors
Top wireless alarm companies provide equipment that will allow you to monitor a variety of potential threats within your home. Typically, each of the components below can be integrated seamlessly into the system and monitored right through the system’s app.
Smoke Detector- In the event of a fire, a wireless smoke detector will automatically send a signal to the central monitoring station if no one is home or if they are unable to get to the phone. Many of them also incorporate a rate-of-rise heat sensor which can detect rapid increases in temperature. This is helpful in extreme temperatures if cooling systems fail, or if there is a flash fire that doesn’t have a lot of smoldering smoke.
CO Sensor – Carbon monoxide is a tasteless, colorless, and odorless gas that can be lethal if ingested in large quantities. Wireless alarm systems equipped with monitored CO detectors will alert you of dangerous levels of CO even when you’re not home.
Smoke/CO Firefighter Module- Already have standard smoke and CO in the home? Some wireless home security systems are compatible with smoke and CO alarm modules that can detect the sounds of your existing smoke and CO alarms going off and alert you via your mobile app.
Flood Sensor- You may be able to prevent major flood damage if you can catch leaks as soon as they happen. Flood sensors, sometimes called water leak detectors, can be placed near the dishwasher, washing machine, sump pump, or any other areas where floods can occur.
Heat Detector- While temperature sensors may be built into smoke alarms, they can be sold as separate devices that alert you of rapidly rising temperatures in your home, which could indicate fires. It is often a good idea to use these in a garage or near the furnace, where emissions tend to set off smoke detectors.
Low-Temperature Sensors- Low Temp Sensors can be set to monitor if the temperature dips below 45 degrees to prevent frozen pipes. These can be placed on exterior walls where the plumbing runs and in the coolest areas in the home that might be vulnerable to sub-freezing temperatures.
Security Cameras, Appliance Modules, and Smart Locks
Indoor/Outdoor Cameras- Wireless security cameras allow you to monitor and record what is happening in and outside of your home. Most wireless alarm systems offer a variety of camera options for both indoor or outdoor use. The current standard is 1080P HD resolution which is motion-activated and offers night vision. Cameras are also available with two-way voice capability and some even offer Artificial Intelligence (AI) which can distinguish between persons and objects such as pets.
Micro-SD card- While most cameras offer cloud storage of video clips, (at a price) some cameras come with storage capabilities on micro-SD cards. These are typically purchased separately, gaining up to 64 GB of local storage.
Video Doorbells- Video doorbells integrate a doorbell and a camera into one component. They may operate through the existing doorbell wiring or function as a stand-alone unit with a rechargeable battery. Many of the better systems are motion activated and include 2-way voice to allow you to speak with your guest through the system. If it is incorporated into your wireless alarm system it can be operated from your control panel or directly through your system’s app. These are a popular add-on to enable wireless security system owners to monitor packages dropped off at the front door…esp. during the holiday season.
Appliance and Light Modules- These are separate modules that plug into the existing 110v outlets that enable you to control lighting and small appliances right through your wireless home security system. You can turn lights on and off, start the coffee in the AM, raise the shades and turn on fans right through your app. The best wireless security systems even let you set up rules or scenes which will let you automate a whole series of events when you issue a single command.
Smart Locks- Never worry about placing a spare key under the doormat again. Smart locks can be locked and unlocked remotely. Security One alarms can be outfitted with smart locks that can be managed with your Security One App. The system can be set up so that your doors lock when your system is armed. This ensures that your home is truly secure when you leave the house.
How We Rank- Disclaimer
The rankings and ratings expressed on this site are the opinion of www.thehomesecurityadvisor.com and are subject to change. To keep this valuable service free, we generate advertising revenue from the companies featured in our rankings.Disclosure: The Home Security Advisor participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for publishers to earn fees by linking to Amazon.com and affiliated sites. Learn More.
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Frequently Asked Questions
How does Security One stack up to the competition?
We feel that there are a number of better alternatives offered by companies that specialize in home security. Before signing a 3 year contract check out some of our top rated home security companies in side by side comparisons, below.
Security One vs ADT vs Vivint vs Armorax vs Frontpoint vs Protect America vs Link Interactive
(Click “+” Below to Toggle Open Columns and Expand)
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Security One
Facts and Features
- HSA Rating - 7.7
- BBB Rating - A+
- Years in Business - 39
- SDM Ranking - N/A
- Equip. Man - DSC
- Upfront Costs - $299+
- Min. Monitoring Rate - $16.95
- Contract Length - 0 mo.
- Installation- Pro
- Relocation - Hard
- Equip. Warranty - 1 Year
- Return Policy - 3 Day RR
ADT Monitored
Facts and Features
- HSA Rating - 8.6
- BBB Rating - A+
- Years in Business - 18
- SDM Ranking - #1
- Equip. Man - Varies
- Upfront Costs - $99.00+
- Min. Monitoring Rate - $36.99
- Contract Length - 36 mo.
- Installation- Pro Only
- Relocation - Available
- Equip. Warranty - Lifetime
- Return Policy - 3 Day
Armorax
Facts and Features
- HSA Rating - 8.1
- BBB Rating -C+
- Years in Business - <5
- SDM Ranking - NA
- Equip. Man -?
- Upfront Costs - $99 Min.
- Min. Monitoring Rate - $34.95
- Contract Length - 36 mo.
- Installation- DIY
- Relocation - Easy
- Equip. Warranty - 3 Year
- Return Policy - 30 Day
Protect America
Facts and Features
- HSA Rating - 8.8
- BBB Rating - A
- Years in Business - 20+
- SDM Ranking - 15
- Equip. Man - GE
- Upfront Costs - $0
- Min. Monitoring Rate - $19.99
- Contract Length - 36 mo.
- Installation- DIY or Pro
- Relocation - Easy
- Equip. Warranty - Lifetime
- Return Policy - 14 Days
Common Security One FAQs
How much does a Security One Alarm System cost?
Security One Home Alarm systems are professionally installed. Upfront installation costs will vary depending on the equipment required and the contract length.
What monitoring services are provided by Security One?
24/7 monitoring from a CSAA 5 Diamond Rated monitoring center is provided with each system. They monitor for burglary, fire, environmental and medical emergencies.
Does a Security One alarm system include home automation?
Security One offers a full line-up of home automation products which can include video cameras, smart door locks, lighting, and thermostats. All items would be at an additional cost.
Security One Alarm Systems vs Vivint
Can Canadian based Security One stand up to the #3 home security company in the US- Vivint?
That can be a very difficult question to answer unless you are willing to meet with a Security One home security salesperson. There is virtually no pricing information available on their website. We feel this complete lack of online transparency is a major red flag. Typical of old school home security companies that employ high-pressure sales tactics, you will have to set an appointment or call in for pricing details.
Vivint is fully transparent regarding their monitoring rates and attempts to make equipment affordable for everyone with their newly introduced Flexpay equipment financing. This allows prospective Vivint customers the option to either pay for the equipment up front or over 42-60 months with 0% interest. If one were to purchase the Vivint equipment outright…there is no monitoring contract required!
Vivint Advantages
• Touchscreen Keypad is Included Standard
• Free Professional Installation
• All Monitoring Rates Include Home Automation
• Nationwide Service Network
• Voice Control and 2 Way Voice
• Advanced Home Automation
• Nationwide Relocation Program
• Award-Winning Vivint Home App- 4.5 Star Rating!
• 0% Interest Flexpay Equipment Financing
• Lifetime Equipment Warranty
Before committing to Security One refer to our Security One Reviews, and consider getting an obligation free quote from Vivint.
Additional Info on Vivint Home Security Systems
Read our Vivint Reviews
Call For FREE Quote- 844-610-0250
Security One vs ADT Monitored Security
ADT has been in some form of the home security business for over 140 years. They are easily the largest home security company with a customer base of over 6 million customers…including the majority of Fortune 500 companies.
ADT has been recognized as the #1 Home Security Company by the Security Dealer Magazine -SDM since the turn of the century. ADT owns and operates 6 UL Listed, 5 Diamond Certified monitoring stations. In the event of a natural disaster, this gives ADT customers the advantage of having their calls re-routed to an alternate monitoring center.
ADT Monitored Benefits
Though online reviews, as well as feedback, reveal issues with the quality and reliability of the Security One Alarm technicians, ADT Authorized Premier Provider – Protect Your Home provides highly skilled, experienced, and background-checked specialists to expertly deploy quite possibly the most dependable, cutting edge gear. They make certain that things are all set up correctly so you are totally at ease with the functions connected with the system -which will be monitored by ADT home security – by far the most respected brand in the business. Benefits include:
- FREE Security System -$850 Value*
- Professional Installation
- Superior Monitoring Redundancy- 6 Monitoring Centers
- Local Nationwide Service Network
- Superior Technology – Voice Control Available
- Broad Home Automation Compatibility
- Nationwide Relocation Program (certain restrictions apply)
- $500 Theft Protection Guarantee (certain restrictions apply)
- 6 Month Service Guarantee (certain restrictions apply)
*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below) So if you are looking at professionally installed home security systems, we strongly encourage you to look into a company that has specialized in home security for over 140 years…and see what ADT is recognized as the #1 name in home security!
Get More Info on ADT Monitoring
Call For FREE Quote- 855-373-0774
Security One Alarm Systems vs. Frontpoint Home Security
Monitoring
Frontpoint monitoring is available for as low as $34.99 with 100% cellular monitoring- and includes such premium services as
Crash and Smash Protection and Geo-Location Services with Alarm.com’s award-winning interactive services.
Opt for the premium Qolsys IQ panel, and you’ll also get a 7” full-color touchscreen display that will capture a photo image of anyone who arms or disarms the system. This unit will allow you to view video displays, family photo slideshows get weather reports, and severe weather warnings when the alarm display is not in use.
Frontpoint offers more for YOUR money and is renowned for providing best-in-classs customer service!
Get More Info on Frontpoint Home Security Systems
Call For FREE Quote- 844-688-2894
Security One Alarm vs. Protect America
Protect America delivers the majority of the very same advantages over the Security One Alarm systems.
They keep it uncomplicated using the GE Simon XT control panel. The Xti is available as an upgrade or the Simon XT Touchscreen keypad can be purchased -by those looking for a full-color touchscreen display that is separate from the base control unit.
Apart from appearance, utilizing an independent keypad from the entrance decreases the risk of a crash and smash burglary in which the thief tries to disable the system which will help prevent the transmission from getting delivered.
Protect America security alarm buyers get their selection of landline, broadband, or cellular service- starting at just $19.99 a month. Protect America packages include up to $1400 in FREE Equipment!
The Protect America $0 upfront pricing policy makes quality home security affordable for almost everyone! For just $42.99/mo., their Platinum monitoring package includes:
- Simon XT Control Panel
- 1 Motion Detector
- 14 Door/Window Sensors! (sensors can be mixed and matched to customize the system to your needs)
That is enough to provide real protection for your home and family…with practically NO out of pocket upfront costs! If you are looking for the Best Value and Lowest Up Front Costs– check out Protect America to see what they can do for you!
Get More Info on Protect America
Call For FREE Quote- 888-951-5140
Security One Home Security vs. Link Interactive Security
Having a 98% client approval score, this Utah based home security company (Link Interactive had been recently launched as their national Do-it-yourself burglar alarm option) offers more than Sixty years’ practical experience setting up high-quality home alarm systems as well as offering exceptional customer support.
They feature the very latest cutting edge wireless solutions coming from 2GIG technologies as well as one of the most extensive product selections you will find anyplace. Their systems are pre-programmed and configured for straightforward DIY set up.
In addition, they possess the know-how to work alongside the more advanced DIYer who would like to take over a pre-existing system or perhaps put in a more advanced custom wireless home alarm.
Where unfavorable Security One reviews from customers are definitely not unusual, it’s nearly impossible to locate a negative Link Interactive review. Their A+ BBB standing (under parent company-Mountain Alarm) includes 0 (that’s right…0) customer grievances submitted during the last three years. And there is still more to the Link Interactive story…. They offer comprehensive monitoring including:
- Crash and Smash
- Geo Location
- 2-Way Voice
- Alarm.com Interactive Services
AND full home automation functionality for just $30.99 a month! Want video…no problem…just $5.00 more… If you’re looking for great service, equipment and the lowest monitoring rates? Check out Link Interactive, today!
866.302.6138
Armorax Security vs Security One Home Security
NOTE- Armorax no longer sells its own security systems. Info is for historical context only.
Security One alarms will be installed by a professional, but that’s not at all times the best thing. The actual performance of one’s alarm system is essentially determined by the quality of the installation technician.
Online Security One Alarm Systems reviews frequently express dissatisfaction and recurring problems which unfortunately are caused by inadequately qualified or perhaps inexperienced contractors. At one time home alarm systems needed expert installation. Home alarm systems were originally complex and require drilling holes, fishing wires as well as programming devices.
These days, contemporary wireless technologies have progressed enough where setting up an alarm system coming from a trustworthy Do-it-yourself Alarm Company entails installing a couple of sensors and calling in to activate the system. Armorax pre-programs and configures the unit just before sending it out…so set up is really a breeze. Consequently, over 90% of DIY alarm customers found the system “easy to install”.
2018 Armorax vs Security One Reviews Update
Some of our preliminary enthusiasm for Armorax has now decreased off considerably as the provider continuously exhibits indicators that it’s having difficulties. The Better Business Bureau report has slipped off dramatically from an A (from the period of the original Security One review) to a C+. In our secret shopping endeavors, we have discovered that even the sales department doesn’t pick up calls. Inbound phone calls are generally handled by way of a voice mail, which advises the caller to contact 911 if this is an emergency…or to stay on the phone for the sales representative. Following several minutes or so on hold, one is inevitably met by means of an answering service that will take a name and phone number for a return call. This makes one wonder what will happen if I have a problem with my security system?
Numerous Changes in Product Line and Services
In addition, Armorax has already switched companies three times in the last year. They have switched from the innovative 2 Gig lineup, briefly offered the Interlogix Simon XT, and are also now offering the less well-known Resolution Helix control panel.
They also have dramatically changed their monitoring fee structure 3 times during the past calendar year. With regard to online Armorax reviews, you will see that virtually no 2 sites indicate the same pricing structure.
They initially featured no-contract plans and also plans with free equipment and monitoring rates as little as $19.99/mo. Then they marketed an all-inclusive plan for $24.95 with a free system. Their present-day offer costs $99.00 up-front combined with basic monitoring starts at $34.99. The Mobile APP is additional!
Poor Transparency Furthermore, the total absence of online transparency does nothing to inspire confidence. At the moment they’ve got a one-page site that features minimal information about this company’s qualifications, products, price, monitoring provider as well as services, Mobile App, Installation instructions, or even videos …or pretty much anything other than that that a potential customer may want to learn.
Updated 2018 Armorax vs Security One Review Summary
Although the company exhibited terrific promise initially, we are now no longer enthusiastic with regards to them as a decent alternative to Security One. In our judgment, you can find more effective selections.
Reputation
Armorax surpasses the Security One NR rating with an A BBB Rating. They are fully accredited with the BBB and have compiled an impressive 88% positive reviews on the BBB reviews page. This translates to a 4.67 out of 5 stars!
Armorax Pricing
Armorax has a simple pricing structure…which blows away the competition. The standard Armorax Blackbox system is a top-of-the-line 2Gig Technologies GC2, and it is FREE with a 36-month monitoring agreement! Armorax add-on sensors are competitive with the other wireless DIY alarm companies. (for current promotional pricing…just give them a quick call at …866-355-0640) Overall, the Armorax add ons are roughly half the price of professionally installed components. But, the monitoring price is what really sets Armorax apart. Right now they are offering Cellular Monitoring for just $24.95! And that is not bare-boned monitoring it includes:
- Alarm.com
- Interactive Service- Arm/Disarm/Notifications and Alerts
- Comprehensive Home Automation
- Video Surveillance Monitoring/Management
- Crash and Smash
- Geo-Services….and more.
All for $24.95/mo.
And that is NOT an introductory price. That includes a Rate Lock Guarantee!
Armorax recognized as Top DIY Alarm Company
Above and beyond offering a comprehensive interactive cellular monitoring rate of just $24.95/mo., Armorax is shaking up the alarm industry by combining that with top-of-the-line, premium 2 GIG components…for free.
- No Activation Fees
- No Installation Fees
- No Shipping Charges
- and a 30 Day Money Back Guarantee
In recognition of such a superior value, Armorx received our Silver Award as one of the TOP Home Security Companies of 2017. While it is difficult to find on the site…Security One Cellular monitoring starts at $44.99/mo. That is $20 a month more than Armorax! And doesn’t include Alarm.com’s advanced monitoring features.
Interactive Features
Security One Alarms use their proprietary Security One App that hasn’t been updated since May of 2015. Armorax employs a top-rated Interactive Platform provided by Alarm.com. It truly is the most dependable as well as a feature-rich interactive platform that incorporates:
- Smash and Crash Protection- signals the central station of any intrusion- even when the system is demolished
- Geo-Fencing- utilizes the GPS position of your mobile phone to be able to systematically manage security and home automation capabilities
- Power Outage Notification – when there is a loss of electric power, the unit provides you with an alert
These functions are showcased with the Armorax Blackbox featuring a top-quality touchscreen display screen on the 2Gig GC2 control 
panel which can display local weather, five-day forecasts and give severe weather alerts in an emergency. The GC2 is outfitted with an integrated Z-Wave transmission element which enables complete home automation and supervision capacity for just about any Z-Wave compatible device! There’s a moderate charge of just $49.95 to be able to upgrade to the GC3, which provides additional functions and capabilities as well as a full 7″ touchscreen display screen.
Summary
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Security One Alarm System Design
Perimeter Protection – Placing yard signs and window stickers will let others know that your home will not be an easy target. Mount sensors on the doors and any windows that are vulnerable.
Interior Protection – Any alarm system should also include a second line of defense. Place one or more motion sensors inside the home.
Asset Protection- Your Security One System can also include sensors on gun cabinets, medicine or liquor cabinets, or office doors. These sensors can be set up as “non-reporting”. What this means is, if they are triggered, they will send a text or e-mail through the Security One App, but not actually activate the alarm or notify the monitoring station.
Environmental Protection – The system can also be set up to protect your home from environmental hazards such as fire, carbon monoxide, flooding, or freezing.
Home Automation- Your home alarm system provides a central hub in which you can control lighting, Security One cameras, thermostats, doors, and garage door openers. Your system can control virtually any home automation function right from your smartphone.
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Alarm System Customization
A Security One alarm system can be customized with all the equipment you need for a top-notch security and home automation system. When customizing your system, consider the following factors:
1 The best home security companies offer a full line of “take-over” devices that allow you to upgrade your current security equipment to the most advanced system available. If you are upgrading a system with a fair amount of existing equipment, this is an important consideration.
2 Top alarm companies offer multiple specialized sensor options for your doors and windows include recessed, plunger, and bypass – providing custom solutions for nearly any installation scenario.
3 It is optimal to be able to open and close your garage door with the same keyfob you use for your alarm system. You can also control it with a smartphone thanks to Z-wave products that interface with most garage door brands.
4 Protect your home from frozen and broken water pipes and furnace and air conditioning failure with this multi-purpose sensor. Check to see if multi-function sensors are available with your system.
5 Triple-duty detectors can activate your alarm system when it senses smoke and high and low temperatures.
Do I need an alarm permit?
As it happens, you don’t need a permit when the system is not going to be professionally monitored.
Nevertheless, because your alarm will be remotely watched with the objective of utilizing emergency response providers, lots of local towns must have a permit. Usually, this will require standard registration with area law enforcement or sheriff’s dept together with a nominal charge. You will more than likely be also asked to present the company name, address, and phone number, in addition to the monitoring station, in the event the two companies are actually different.
Wherever permits are expected, most towns will administer a 1-time fee to register your security system, although many cities and towns must have an annual renewal additionally. In towns with higher robbery and false alarm rates, failure to register can cause some sort of refusal to respond to locations that don’t have a burglar alarm permit…although this really is somewhat exceptional. Nonetheless, you might be subject to various other fines any time police officers, fire, or perhaps emergency medical support are sent to an address with no permit when it comes to cities where one is demanded.
Even if a license is generally obtained, nearly all cities will likely assess fees for multiple false alarms. Most cities now have regulations in place in which the initial 1-2 dispatches don’t require fees. Subsequent to that penalties and fees often escalate from $25-50 for that 1st enforceable offense…to $100-200 for consequent repeat offenses.
7 Benefits of the Security One Alarm App
In recent months, Security One Home Security systems have advanced significantly. The control panel provides a central hub that manages virtually any compatible home automation.
The Security One App – Features and Benefits
- Arm/Disarm System – Security Alarms can engage and disengage the system from any mobile device.
- Lock/Unlock Doors – The Security One App also enables you to control compatible door locks.
- Security Cameras – enable one to record video or watch in real-time- on any internet-capable device. A Security One Camera lets you monitor your pets and check in on the children.
- Real-Time Alerts – The Security One Alarm packages let you set real-time alerts that will notify you via text or e-mail when the kids get home, there is an intrusion, fire, or any event you wish to monitor with the system.
- Thermostat Control – The Security One App can even serve as a home energy management hub. It allows you to control the thermostat and…
- Turn Lights On/OFF –using the App will ensure that you never have to walk into a dark house.
- Control Appliances – With Security One alarm systems, you can even turn on the air conditioner while you are driving home. That way, you can be sure to come home to a cool house!
To let our readers know more about how you use your Security One App, make sure to leave us feedback in our section for Security One Reviews!
Security One App Video
Ways to Prevent False Alarms
As mentioned previously, false alarms caused by a Security One alarm system could quite possibly result in steep fines. Most Security One Reviews don’t divulge this, but the vast majority of calls police departments receive from security companies are a result of false alarms. As a consequence, municipalities can charge fines to homeowners if they go beyond a particular number of false alarms.
To prevent this from happening to you, the following are some recommendations for preventing a false alarm with your system.
Security One Reviews – Avoid False Alarms with Security One Alarm Systems
• You should make sure everyone knows how to disarm the home security system. Your security alarm will have a master passcode, as well as a number of additional individual codes that one can program into the system. Be sure everyone knows their code as well as can disarm the home alarm system.
• Make sure that everybody also knows about the password. If there is an alarm, the central monitoring station will generally contact the home initially and ask for the password to verify that the man or woman picking up is definitely a legitimate party. In the event of an alarm, if the person responding to the telephone call cannot supply the correct password, the authorities will most likely be dispatched.
• Make sure that doors and windows are properly secured prior to arming the system. Doors that are left somewhat ajar might be blown open in your absence and set off the alarm.
• Make sure that all sensors are attached solidly and in the proper places. Motion sensors should be positioned at a height of 6’ and clear of fans, heating units, fireplace, and ac units. • Take note of items that might possibly set off a motion detector.
• If at all possible, your pets should really be limited to areas apart from motion sensors. In cases where this is simply not doable, Security One has “pet-friendly” or “pet immune” detectors which can screen out smaller sized pets under 40, 50 even 80 lbs. Motion sensors may also be set up to provide pet alleys whereby pets can move freely about. Another option is to employ glass break sensors as an alternative for motion sensors.
• It’s essential to remove and replace batteries when needed. Security One alarm systems employ Li-Ion batteries that have at least a two year expected life expectancy. Your Security One Alarm will in most cases alert you as soon as the batteries are getting low along with warning you if there is approximately a month of functional life. It is a good idea to acquire surplus batteries and keep them on hand so you can remove and replace them as soon as possible. If you get a system error alert, do a status check, and examine the sensor.
Contact customer service whenever it looks to be broken. Keep your owner manuals/codes/passwords in a safe designated location where they might be checked if necessary. Although, the right way to avoid false alarms is to use your system on a consistent basis and be sure that everybody knows how to operate the system.
Security One Reviews -Tips to Avoid False Alarms Video
Transcript:
Top 5 Tips to Avoid False Alarms
Know How to Arm/Disarm System
Make sure all users know how to use the Apps, Key Fobs and have memorized the 4-digit code.
Remember the Password
If the system goes off, the Security One Central monitoring station will call to verify and request your secret password. Ensure that all authorized users know it.
Make Sure that Sensors are Securely Mounted
Be sure that your motion detectors and sensors are properly mounted and clear of obstructions.
Properly Secure Doors and Windows
Make sure that all doors and windows are closed tightly before arming the Security One Home Security System.
Maintain the Security One System
Test the security system as recommended and be sure to keep fresh batteries on hand. For more details on Security One Home Security Systems, Security One Reviews and Home Security Cameras, visit The Home Security Advisor.
How often do I need to test my alarm system?
It is recommended that you test the security system at least once a month. While you may not find it in your research of Security one alarm reviews, it is not uncommon that some people may go months or even years without testing their system. Most people don’t realize it, but, even though the system is self-supervised, it is up to the owner to test the system periodically to ensure that your alarm system is operating correctly.
It is especially important to check the system if there is a recent change in the internet or phone system. For information on how to test your system, reach out to customer support.
Can Security One lower insurance premiums?
Questions you should ask yourself prior to choosing a Security One Alarm
There are many questions you must determine before buying any Alarm System. Since you’re probably committing to a 3 or 5-year written contract, it is very important to consider a variety of criteria before signing any contract.
Do it yourself or professionally installed?
One of the primary things to consider is whether or not you wish to put in the unit personally or simply pay money for a professional installation by Security One. Traditionally, systems needed to be hard-wired directly into the home. This could involve drilling and cutting openings into the walls, fishing wiring, and complex mounting, and considerable programming. The technology has actually been drastically improved over the years to make the equipment incredibly intuitive…and simple to install.
Is the system easy to use?
Security One Alarm systems have advanced tremendously throughout the past decade. And as a result one of many primary advantages of innovations in technologies is making the systems easier to use.
Newer systems go with sleek touchscreen display user interfaces that are user-friendly and even prompt the operator all the way through tasks such as arming, disarming, bypassing zones, etc.. Some systems have completely automated interactive mobile software utilizing home automation capability that allows you to keep on top of your house from any place around the world by using computer access.
Several systems are introducing voice control functionalities via their own equipment, Google Home or Alexa. These let you execute common tasks merely by delivering some sort of speech instruction. Security One Home Security will likely follow suit in the near future. While you might find Security One Alarm reviews may indicate complaints about installs, service, or possibly billing troubles, you’ll hardly ever see Security One reviews that say that Security One Alarm systems are complicated to control.
Security One Response to the Coronavirus Pandemic
Despite the fact that nearly everyone is concerned with the spread of Covid-19, their website, at the time of this update, does not seem to have a published policy statement of how they are meeting the security needs of their customers while maintaining a safe environment for their employees.
Security companies that offer professional installation face the challenges of how to handle in-home sales, service, or installation appointments.
Before letting any alarm company representative or technician into your home, it is recommended that you contact customer service to determine what steps are being taken to protect all parties from the potential of exposure to Covid-19.
During the Covid 19 health emergency, it is critical that everyone works together to ensure the safety of both security company employees and customers.
To satisfy any concerns you might have, you will have to contact Security One Customer Service to assess their Coronavirus protocols.
Arming Modes on a Security System
OFF – Even when your system is turned off, many of the alerts are still active. Your alarm system will still alert you if a door or window is opened and life and environmental safety systems (i.e. water or low temperature) are still active. Consequently, if a fire breaks out or there are excessive carbon monoxide emissions present, your system will still alert the Security One central monitoring station.
Stay– You can arm just the perimeter protection at the doors and windows by arming your system in the “stay” mode. This will enable you to move about the house freely and still have a certain level of protection.
Away– The away mode will activate any interior motion detectors as well as the doors and windows.
Instant – You can eliminate the entry delay on your home alarm system by arming it in instant mode.
Duress – You can set up a special duress code that will notify the monitoring center that there is a potential hostage situation. If someone were to physically force you to disarm the system, this special code will trigger an immediate emergency response.
Security One Alarm System Arming Modes
Some Additional Benefits of Owning Security One
Though the majority of us think of a security program as an alarm system, the reality is that the technological advancements introduced in recent years have caused the evolution of home safety to a more comprehensive safety, energy, and home management program. Following is a partial list of attributes and benefits that house security buyers can enjoy when they decide to invest in a home security system. Security
- CO Monitoring -Fumes from running car motors, gas stoves, generators, badly maintained heating methods, burning charcoal or wood can all be fatal if undetected.
• Medical Emergencies- clinical alert pendants permit the elderly or those with specific needs to immediately summons help in the event of a fall or medical emergency. These wireless panic alert buttons will typically work within about 100′ of the base unit, and enable the user to speak directly with the monitoring system when equipped with 2-way voice communication.
Comfort and Convenience
• Manage Thermostat-Now it is simple to automate temperature settings and control the temperature of your house from anywhere in the world with an internet connection. The thermostat timers can be set up to fit your normal lifestyle…and be adjusted automatically when you arm or disarm your system. The thermostat could be adjusted manually from your smartphone with interactive applications.
• Unlock Doors Remotely- You don’t have to give a spare key to the dog walker or the plumber coming to fix that leaky faucet. It’s possible to unlock the door when they arrive…and lock back up again when they depart. No more lost keys altering locks as soon as a roommate leaves. Accessibility is controlled via the safety system.
Observe and Monitor 
• Verify Package Delivery- Mount a motion-activated outdoor security camera and you’ll know who is knocking at the door and may even receive an e-mail notification with a video clip once a package was delivered.
• Be informed of the Arrival of Latchkey Kids – A security camera can send an image in a text or e-mail notifications once the system is armed or disarmed when the kids get home from college.
Financial Factors
• Reduce Insurance Costs- Insurance companies give considerable discounts on Homeowner Insurance companies when the home is protected by a monitored home security system. While discounts vary from company to company and the reach of the coverage-typical discount vary from 5-20% depending on the type of platform and services that are supplied. Ensure the insurance company knows whether the system is being professionally monitored and whether things such as fire, flood, and freeze protection is contained in your system. Your organization should provide a certificate of setup detailing the types of services for that your system is tracked.
• Lower Energy Costs- By setting up an automatic Home Energy Management System, you can reduce fuel and energy costs significantly. By optimizing your heating and lighting schedules one can reduce consumption and costs by as much as $200 a year.
More Suggestions to Protect Your Property
Good Security One Reviews offer common-sense suggestions to protect your home…even if you don’t get their system.
1. Keep the home properly illuminated. Outside motion lighting is a great deterrent against nighttime property invasions.
2. Make the home appear occupied. Set lights as well as electronics on random timers to provide the appearance somebody is home. Have a next-door neighbor park their vehicle in your driveway.
3. If you are going on vacation, suspend newspaper and postal delivery service, and make preparations to have the lawn mowed.
4. Make sure expensive goods are not evident from the outside by drawing the blinds.
5. Don’t leave a key under the doormat, plant pot, etc. around the front door.
6. Do not announce that you’re going away on social media, e-mail autoresponders, or answering machine messages. This tells criminals your home is unoccupied.
Get a professionally monitored home security system. You will definitely rest better knowing your property is protected.
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Last Updated on February 13, 2023 by The Home Security Advisor
Security One Reviews - Poor service and overpriced, unsafe
Do not call fast enough when the alarm goes, do not always ask for passwords, do not update contact numbers so waste time calling out-of-date contacts in emergencies, and overcharge for poor service. Avoid.
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