My Alarm Center Merges with Alert 360
While I am not sure this is revolutionary, they certainly are looking to combine their expertise and resources. By aligning with My Alarm Center, along with Hawk Security and Alarm Monitoring Service of Atlanta (AMSA), Alert 360 aims to become a leading operator in the market.
Under the Alert 360 brand, they are committed to exceeding customer expectations and expanding their reach with innovative products and services.
Brand Unification and Merger of Alert 360 and My Alarm Center
The brand unification and merger of My Alarm Center, Hawk Security, and Alarm Monitoring Service of Atlanta (AMSA) under the Alert 360 brand is a strategic move to strengthen Alert 360’s presence in the market and offer a unified brand experience for their customers. With access to advanced security technology and a focus on innovation, Alert 360 aims to expand its security options and footprint across the country.
This brand unification not only supports the company’s growth strategy but also allows for continued excellence in exceeding customer expectations.
Company Background and Portfolio
After the merger with Alert 360, you’ll want to know more about the company’s background and portfolio.
Alert 360 and the My Alarm Center family of brands have been providing protection and peace of mind to home and business security customers nationwide. With access to advanced security technology, they’re able to meet the unique needs of their clients in various markets.
My Alarm Center previously had four different brands that evolved from successful portfolio acquisitions. The merger allows for leveraging Alert 360 for the combined portfolio.
Alert 360 is one of the nation’s oldest licensed alarm monitoring providers, founded in 1973, and My Alarm Center was founded in 2000. Together, they support over 140,000 customers under four distinct brands across the United States.
New Products and Services
To remain competitive in today’s ever-evolving home security industry, Alert 360 continues to expand its range of innovative new products and services. With a focus on meeting the unique needs of customers, Alert 360 has introduced remote and live video monitoring and home security system panels with face recognition. These cutting-edge solutions provide enhanced protection and convenience.
Additionally, Alert 360 offers two-way voice video doorbells, vehicle insights with security notifications, and more. The company’s commitment to innovation and excellent service allows for flexibility in adapting to evolving customer needs.
As a larger company post-merger, Alert 360 aims to expand its security options and footprint across the country.
Customer Communication and Feedback
When it comes to customer communication and feedback, Alert 360 has received positive feedback from both customers and their team. The brand’s solid reputation and flexibility on the marketing side have contributed to its evolution and growth. Customers were informed about the brand unification and the official sunsetting of the My Alarm Center brands, allowing for a refresh that supports the growth strategy going forward.
While there may be a substantial number of negative online reviews, Alert 360 aims to continue its efforts to exceed customer expectations. Positive feedback received demonstrates the brand’s ability to adapt and evolve to meet customer needs. With a strong focus on customer communication and feedback, Alert 360 is dedicated to ensuring customer satisfaction and maintaining its position as a leading operator in the smart security industry.
My Alarm Company and Alert 360 Company Information
Alert 360 serves over 160,000 residential and 40,000 commercial customers. These customers are primarily located in the Sunbelt region.
With a history dating back to 1973, Alert 360 is one of the nation’s oldest licensed alarm monitoring providers. They’ve established themselves as a trusted name in the industry, monitoring over two million security sensors and installing over 80,000 CCTV cameras.
My Alarm Center, founded in 2000, brings its advanced security and smart home automation solutions to the merger. Together, under the Alert 360 brand, they support over 140,000 customers across the United States.
This consolidation allows for a stronger presence and expanded security options for customers nationwide.
Alert 360 and My Alarm Center Merger – Summary
So… what does it all mean?
With the merger of My Alarm Center and Alert 360, along with Hawk Security and Alarm Monitoring Service of Atlanta, a unified brand will increase market share and brand awareness across a much larger area.
With a combined team of over 1,000 members and top-rated local security services, Alert 360 can focus on exceeding customer expectations and expanding its reach.
Last Updated on October 30, 2023 by The Home Security Advisor