My Alarm Center Reviews

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The Home Security Advisor is committed to providing the home security market with a resource that provides in-depth professional reviews as well as tips and guidelines on how to safeguard your home and family members.

In addition to detailed research and bottom line reviews, we provide a forum for customer reviews, comparisons with premier suppliers, and Frequently Asked Questions …as well as:

• Recommendations for avoiding false alarms
• Ways to lower energy use and save on insurance charges
• Many other advantages of owning a home security system

To help you to find out more on the My Alarm Center, as well as some of the other best selling security companies, take a look at the handy table of contents, (to the right)with “quick jump” links.  This will help cut right to the chase and navigate to the segments which are most important for you.

My Alarm Center Review – 2020 Summary 

Website- https://myalarmcenter.com/

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My Alarm Center Review 

Reputation and Credibility

Based in Newton Square, Pennsylvania, My Alarm Center has been in operation since 2001. They offer a complete range of products and services including home security and automation, business security, video surveillance, and personal emergency response. 

While they currently enjoy an A+ BBB rating, there are numerous negative online Alarm Center Reviews referencing issues with customer service and difficulties in canceling service. 

Nevertheless, they do appear to be responsive to complaints once they are lodged with the BBB. 76 complaints have been lodged in the past 3 years..with nearly half register in the past 12 months. 

The website does list the 3 levels of monitoring, but it is not transparent when it comes to equipment, pricing, contractual requirement, guarantees, and equipment warranties. 

My Alarm Center and their subsidiaries provide service in 30 states…and their DIY option, Livesecure, is available nationwide. 

Monitoring 

My Alarm Center operates its own UL Listed, CSAA Five Diamond Certified monitoring center. This level of accreditation meets the highest industry standards and is awarded to less than 5% of central monitoring stations across the country.

Monitoring starts at a fairly competitive rate of $34.95 a month for basic monitoring. As mentioned earlier the terms of the contracts are not listed… and the site indicates that pricing varies depending on the region. 

My Essential – $34.95

Their entry-level monitoring includes basic cellular monitoring for intrusion, fire, and CO.  The panel, KeyFob, and basic door/window sensors are included. If you want to manage the system remotely, get real-time alerts, and take advantage of home automation technology, you will have to step up to the My Home plan. 

My Home – $49.95

This plan provides remote access through their interactive app to be able to arm/disarm the system remotely, receive activity alerts, unlock doors, and control thermostats.  

My Home Premier – $59.95

Their premier offering, the My Home Premier plan, adds video capabilities to the mix.  It included remote monitoring, video activity capture, and storage, as well as video notifications with clips.  

My Alarm Center Pricing and Equipment

If you are looking for specifics on equipment sold prices and installation costs, I am afraid you will have to speak with a local representative to get any details.  When it comes to My Alarm Center equipment, costs, pricing, and installation…there is virtually no visibility on the website.  

Of course, as a full-service home security provider, they will undoubtedly offer a wide range of home security, video, and home automation equipment, including:

• Security Panel
• Door/Window Sensor
• Motion Sensor
• Glass Break Sensor
• Key Fob
• Smoke Sensor
• CO Detector
• Flood Sensor
• Panic Button
• Low-Temperature Sensor
• Smart Lighting Control
• Smart Thermostat
• Smart Lock
• Video Surveillance Cameras

They don’t publish equipment or package prices. They have chosen the more traditional security approach of offering a completely customized security solution. They will have a “trained security consultant” provide a “quote” based on individual needs and circumstances.

While this might sound good in theory, it makes it very difficult for the prospective client to compare price and services.  

One should be prepared to spend at least an hour with a salesperson that has been coached to maximize “upsells” and “close” the sale on the spot.

Customer Service

Their A+ BBB rating is indicative that they take the necessary steps to resolve serious customer complaints and issues that are filed with the BBB.  In the past 3 years there have been 76 complaints filed with the BBB-all of which have been closed.  

The majority of complaints on forums and online review sites  pertain mostly to billing issues and difficulties  in cancelling service.

 Summary- My Alarm Center 

 My Alarm Center offers a wide array of products and services. They have both Professionally Installed and DIY home security solutions.

They have maintained regional branding from some of the companies that they have acquired.  This may result in a different customer experience when it comes to the installation and local service.  However, the monitoring service should be the same.

It is evident from the A+ BBB rating that they are committed to resolving customer disputes- at least when it reaches that level. While they provide little online transparency regarding policies and pricing, it appears that they provide a quality service, albeit at a relatively premium price.

Because they are not disclosed, upfront costs may be substantially higher than  our top ranked home security systems. To find out what the actual installation costs and ongoing monitoring costs will be, you must be comfortable with telesales or the traditional in-home sales and installation processes.

If you reside outside their service area and/or are looking  for the best values in home security, I would suggest  you investigate our Top Alarm Companies, before making a decision.

Can My Alarm Center compare to our Top Alarm Companies? 

>>CLICK HERE to Read More!<<

If you have experience with a My Alarm Center  Home Security System, please leave a review below to share with our readers.

Customer My Alarm Center Reviews

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• Reputation
• Monitoring
• Customer Service
• Equipment
• Price and Value

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My Alarm Home  Security Video Summary

(Coming Soon)

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My Alarms Center Home Security System -Equipment

Varies based on region.

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Frequently Asked Questions

How does My Alarm Center Security compare to the competition?

If you are looking for a professionally installed alternative to an ADT, Monitronics or a Vivint  Home Security and Automation System, My Alarm is a strong contender. However, you will be paying a premium price compared to some of your other alternatives.  You can see where they stand on our Top 5 Rated Alarm Companies -or in the side by side comparison summaries, below.

My Alarm Security  vs ADT vs Vivint vs Frontpoint vs Protect America vs Link Interactive Security

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