Frontpoint vs SimpliSafe
Frontpoint vs. SimpliSafe Security Review – 2021
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Frontpoint vs SimpliSafe – Battle of the No Contract Titans
There are many options when it comes to DIY installation home security systems. SimpliSafe and Frontpoint Security Systems are among the Best DIY Home Security Systems available. In this Frontpoint vs SimpliSafe Security Review, we compare top rated alarm companies that provide Month to Month monitoring for commitment phobes who don’t want to sign a long term contract.
That’s right…Frontpoint no longer requires a monitoring contract to get their state of the art home security with their renowned world class customer service!
As of November 2019…Frontpoint no longer requires a long term monitoring contract. So, now…whether you are leaning towards Frontpoint or SimpliSafe- you don’t have to commit to a long term contract.
But, SimpliSafe isn’t resting on their laurels either. They have upped the ante in 2019 by introducing a SimpliSafe doorbell camera and the new SimpliSafe door lock.
So…who wins the battle? SimpliSafe or Frontpoint? Let’s take a closer look….
Frontpoint Security vs. SimpliSafe Home Security
Comparison Review Format
When comparing Frontpoint vs. SimpliSafe, we contrast a variety of features in 5 separate categories. For comparison purposes, we weigh each of the categories evenly.
These categories are listed to the left, and you can jump ahead to the individual category by clicking on the link in the Table of Contents.
While we will select a “winner” at the end based on the number of cumulative rounds won, your ultimate choice may vary depending on what your individual priorities are and the weight that YOU assign to a given category.
Frontpoint Security vs. SimpliSafe Reviews – 2021
Reputation and Credibility
Although they are relatively new to the home security and automation industry, Frontpoint has gained a reputation for providing best in class customer service. Founded in 2007, they set out to climb to the top of the DIY alarm business by delivering state of the art security systems while providing a superior customer experience. Frontpoint has earned a position at the forefront of the industry while consistently receiving Angie’s List Super Service Awards and maintaining an A+ BBB rating.
NEW for 2020- Frontpoint no longer rquires a contract! No Contract…No Credit Checks!
Founded by Chad Laurans about a decade ago, SimpliSafe’s straight forward approach of creating an affordable, basic DIY home security system with no contractual requirements has served them well. Although we did find a bit more negative online feedback regarding customer service, SimpliSafe also boasts an A+ BBB rating.
While they both enjoy a reputation for providing quality service and have the same BBB rating, SimpliSafe has been around a bit longer and has a lower number of complaints on file.
However…. Frontpoint maintained that A+ rating while requiring either a 1 or 3-year monitoring agreement. (when there is no contract involved, and you are not subsidizing equipment…how hard is it to avoid BBB complaints) They also have a remarkably low rate of complaints in relation to their sales volume for a company that requires a monitoring contract….and on the rare occasion when complaints are filed- they take care of them.
Because the vast majority of online complaints are related to contract disputes…we anticipate Frontpoint to rate even higher moving forward.
In a close round, we give a slight edge to Frontpoint in this category
Frontpoint vs. SimpliSafe Monitoring Services
Both companies work with 3rd Party, UL Listed, Five Diamond Certified monitoring stations and include fully integrated cellular communication modules. Both Frontpoint and SimpliSafe provide oustanding 24/7 professional monitoring.
One major distinction in the past was the fact that SimpliSafe does not require any monitoring agreement. This is no longer a distinction when comparing Frontpoint with SimpliSafe.
Frontpoint has just introduced their new No Contract business model. (And they still have packages starting at just $99)
The monthly monitoring charges with SimpliSafe are substantially lower-with cellular monitoring available for just $14.99, but they include just the most bare boned features. For instance. the SimpliSafe mobile app does not have the ability to manage Z-Wave devices. This limits the consumer’s choices to the proprietary SimpliSafe devices or a very limited number of 3rd party devices.
Frontpoint provides considerably more value in the monitoring packages, as is outlined in our Frontpoint Security Monitoring Packages.
Although SimpliSafe does include the ability to arm and disarm their system remotely with their Interactive Plan ($24.95) SimpliSafe offers only limited home automation and no video surveillance capabilities for outdoor cameras.
Frontpoint offers advanced home automation and surveillance as well as the most sought after advanced monitoring features such as, Alarm.com‘s “Crash and Smash”, and Geo-Location services.
Crash and Smash ensures that help is summonsed…even if the system is destroyed. Geo Location is an advanced home automation function that enables your system to perform a variety of functions based on your GPS position relative to “geo-fences” that you set up.
These are cutting edge features and monitoring technologies that improve the security and the ‘sex appeal” of the today’s best home security systems.
For a complete rundown of SimpliSafe and Frontpoint monitoring services and pricing, check out our individual reviews, at :
Both alarm companies offer quality UL Listed and 5 star certified monitoring services.
And while SimpliSafe offers a lower entry level service price, Frontpoint offers a more robust selection of security and home automation monitoring services.
We give the nod to Frontpoint.
When it comes to home security, we feel the Crash and Smash protection justifies the additional costs.
Add to that a full spectrum of advanced features and home automation, and most consumers will appreciate the extra value that Frontpoint Security brings to the table.
They have committed to providing a full range of monitoring, surveillance and home automation services that today’s savvy consummer demands!
Customer Service – Frontpoint or SimpliSafe?
Both Frontpoint and SimpliSafe have a history of providing outstanding customer service. This shows in positive online feedback and is reflected in their A+ BBB ratings. They make it easy for the customer to get support in virtually any manner they prefer with online videos, tutorials and e-books as well as e-mail and live telephone support.
Frontpoint goes the extra mile and extends weekday support hours to 11PM…as opposed to shutting down at 6PM EST. This can be a big deal if you live in other time zones, work a 9-5 job and need support.
However, SimpliSafe wins when it comes to the return policy, by offering a full 60 day window as opposed to Frontpoint’s 30 day policy.
Another close category as both companies provide exceptional customer service. As most Frontpoint complaints were previously tied into contract issues, we really inclines to call this one a draw- as Frontpoint has now moved to a No Contract program.
However, when comparing SimpliSafe with Frontpoint, SimpliSafe gets the nod on the strength of their 60 Day Return policy.
Equipment and Technology
Frontpoint Home Security Equipment
NEW – 2019 Frontpoint Equipment
In 2019 Frontpoint launched their own lne of equipment. This provides the consumer with the latest privacy and encryption technologies and future compatible cellular capabilities.
With more control over the equipment, Frontpoint can ensure enhanced customer satisfaction and control equipment costs to provide consumers with the best value in the home security market.
Frontpoint Legacy Equipment
In past years. to meet the needs of discriminating customers looking for next generation features and technologies, Frontpoint Security had offered a comprehensive equipment selection. While, some of it is becoming a bit dated, there may be some limited availability of unsold legacy equipment available.
Keep in mind, it may not have the latest technology and will have limited availability and support. We list it here for historical context.
The standard panel in their equipment line up was the GE Simon XT. This system has been used for a number of years by most of the larger security companies and has a proven track record of reliable performance. It includes 100% cellular service in the standard configuration of 2 doors and a motion detector and was available for just $99 with the 3-year monitoring agreement
The upgraded touchscreen panel from Qolsys is available for an additional cost on any of the Frontpoint Security packages.
This modern, aesthetically pleasing control panel has a bright 7” color touchscreen display and comes fully equipped with multiple cellular, wi-fi and z-wave communication technologies .
The full featured Qolsys IQ is powerrfull enough to control the most extensive security and home automation systems…while even displaying a slideshow of favorite family photos, current weather conditions or monitoring networked video cameras. It even provides severe weather alerts and has a built in camera to identify who arms or disarms the system.
Another recent addition to the Frontpoint equipment family is the Image Sensor. This sensor will capture an image when it detects motion and can even be programmed to send the image, via text or e-mail, to your smartphone.
Want more elaborate video surveillance? Frontpoint has a full line up of video camera options including indoor and outdoor HD night vision cameras as well as an indoor camera that can pan and tilt to observe a full range of vision.
Are you looking to be able control lights, door locks and even your heating system when you are away from the home? No problem…..as Frontpoint offers a full range of home automation equipment.
SimpliSafe Security Equipment
On the other side of the coin, SimpliSafe has a much more basic approach when it comes to equipment and technology. By using proprietary equipment they are able to keep their equipment costs down. As a result, however, much of the early generation equipment appears somewhat dated…but, has proven reliable enough to extend a full 3-year warranty.
- 1 SimpliSafe2 Base Station
- 1 Wireless Keypad
- 1 Motion Sensor
- 4 Door/Window Sensors
- 1 Keychain Remote
- I Yard Sign(with no post), 2 Window stickers
This early generation of SimpliSafe is currently available at Amazon for just $214.95!
Although the system may not be “state of the art”- it gets the job done and is simple to install and set up.
Unfortunately, Crash and Smash protection is not available, but SimpliSafe provides a keypad that is separate from the central control and communications hub. This allows the hub to be located to provide optimal cellular reception where it can be potentially less susceptible to an intruder’s attempt to destroy and disable it.
2018 Update– SimpliSafe is finally shipping out their long awaited SimpliSafe Security Camera. It is a nice unit, but nothing special enough to change the overall rankings on this Frontpoint vs SimpliSafe Review.
2019 SimpliSafe Update – The SimpliSafe vs Frontpoint comparison gets closer
While Frontpoint has long dominated the equipment category in most Frontpoint vs SimpliSafe reviews, SimpliSafe is starting to close the gap. They have recently introduced their new updated equipment line-up at the 2018 CES.
While it is more of an evolution than a revolution, they have definitely enhanced the aesthetics of their equipment and made some significant improvements.
In addition to decreasing the size of many of the sensors, they have increased the range. SimpliSafe offers a new keypad illuminates in the dark and sensors are now available in a more high tech matte black finish. Motion sensors are now more aesthetically pleasing.
While not enough to unseat Frontpoint in the equipment category of the SimpliSafe vs Frontpoint debate, SimpliSafe is definitely showing that they are responding to customer feedback.
Despite the SimpliSafe improvements, Frontpoint delivers a clear advantage in the equipment and technology category.
Frontpoint technology is more advanced including such features as :
- Crash and Smash
- Z-Wave Compatibility
And with no available outdoor security camera and limited home automation capabilities…SimpliSafe “simply” can’t compare in this category.
Price and Value – Frontpoint or SimpliSafe?
Although SimpliSafe has much cheaper monitoring rates, the up front costs for a basic system are substantially higher.
Value is not just about price , though…and Frontpoint delivers serious bang for the buck.
While the monthly investment is higher, they deliver substantially more value-with features that include:
- Crash and Smash Protection
- Geo Location
- Motion Activated Image Capture
- Z-Wave Home Automation
- Outdoor Video Surveillance
In addition, Frontpoint offers substantial equipment savings and more feature-rich monitoring programs- making Frontpoint the overall value leader.
Frontpoint vs SimpliSafe Review Summary
SimpliSafe offers an easy to install, no frills approach to security at an affordable price. If you are looking for basic security…without all the bells, buttons and whistles, they are a solid choice. Just keep in mind that their equipment is proprietary, and consequently can’t easily be assimilated by another company-should you change your mind or want to update at a later time.
At the end of the day, Frontpoint delivers a better overall value for anyone looking for more than the most basic home security. They provide exceptional service and a full portfolio of state of the art security and home automation equipment.
With 100% cellular monitoring, next generation equipment and the most innovative and desirable monitoring features such as “Crash and Smash” Protection and Geo-Location. .. Frontpoint earns a resounding victory in this matchup!
Frontpoint vs SimpliSafe 2018 – Video Summary
2018 Frontpoint vs SimpliSafe Video Highlights
Can the New 2018 SimpliSafe 3 close the gap and surpass Frontpoint Security in a side by side comparison review?
SimpliSafe vs Frontpoint – FAQs and Final Thoughts
So which is best for me- a Frontpoint or SimpliSafe Home Security System?
The comparison might lead one to conclude that Frontpoint wins by a mile on paper. However, in reality, each of these home security programs is designed for a different buyer. While Frontpoint will likely appeal to a buyer looking for all the bells and whistles, Simplisafe caters to an audience looking for basic security solutions.
If you are seeking very basic home security that is easy to install, and have no interest in home automation, video monitoring or touchscreen keypads-with either no contract or the lowest possible cellular monitoring costs, look no further- SimpliSafe is for you.
For more information on SimpliSafe, check out our SimpliSafe Review.
If you want lower upfront investment or a lower contract commitment-but still want access to the latest security and home automation technology–Frontpoint is a better fit for you.
For more information on Frontpoint, check out our Frontpoint Review,
or call 844-688-2894,today!
Simplisafe Camera – new for 2017!
SimpliSafe Security Camera
SimpliSafe Camera System
In regards to the SimpliSafe Security System line up for 2017, by far the most significant improvement is definitely the release of the SimpliSafe Camera.
You can buy the SimpliSafe Camera for $99.00. It delivers:
- 720p High definition Quality
- 120° Field of Vision
- Night Vision
- Privacy Shutter
The SimpliSafe Camera System is actually a Beta release and doesn’t actually have sophisticated options like record on demand, motion detection, and 2-way audio. Moreover, video storage calls for an additional $4.99 month-to-month subscription.
Does this shift the balance of power in a SimpliSafe vs Frontpoint Security Review? Not really, Frontpoint is still our choice…by a significant margin. But, it does bring SimpliSafe a bit closer.
What if I want to switch monitoring companies with SimpliSafe?
One of the major differences between SimpliSafe and Frontpoint is their choices of equipment manufacturers. Frontpoint features the latest technologies from GE Interlogix and Qolsys- two of the best-known name brands in the industry. If you ever decide to switch…these are almost universally compatible and can easily be taken over by most reputable security companies.
SimpliSafe uses proprietary equipment that is specific to their company. So you are pretty much stuck with the equipment and will have to start over with another company.
SimpliSafe vs Frontpoint – Tips on System Design
Whether you ultimately select Frontpoint or Simplisafe you will want to consider including as many layers of security protection as your budget will allow. Most of the following features are pretty much available whether you choose SimpliSafe or Frontpoint.
- Perimeter Protection – The first priority of either a Frontpoint or SimpliSafe security system is perimeter protection. The focus, at this step, is to discourage possible thieves with yard signs, window stickers, and visible outside cameras. Either system will incorporate sensors installed on all doors as well as any vulnerable windows. When comparing Frontpoint vs SimpliSafe, the Frontpoint system has an edge when it comes to external security cameras.
- Interior Protection – Any good security system will also include a second line of defense. The priority here is to detect an intruder if they get past the perimeter protection and gain entry into the home. Motion detectors should be strategically positioned in centralized areas where an intruder might cross. You may want to consider an extra keypad in the master bedroom or home office. Additionally, indoor security cameras can be positioned anywhere where one might want to record or view activity.
- Asset Protection- You might also want to place sensors on gun cabinets or liquor cabinets. Many people configure these sensors as “non-reporting. That way, you can be alerted if someone accesses items they are not supposed to…without setting off the alarm.
- Environmental Protection – Both Frontpoint and SimpliSafe can also be set up to monitor environmental dangers such as fire, carbon monoxide, flooding, or freezing. Each company has specific sensors for each of these purposes.
- Home Automation- Security systems can serve as the primary hub to regulate lighting, cameras, heat and air conditioning, doors, and garage door openers. When comparing SimpliSafe vs Frontpoint, the latter has a considerable edge when it comes to home automation. The Frontpoint App is considerably more robust, but SimpliSafe has begun to bridge the gap with the SimpliCam, SimpliSafe Doorbell Pro, and the SimpliSafe Smart Door Lock.
Ironically, Frontpoint has recently eliminated the single biggest objection-long term contracts. So now that Frontpoint requires NO Contracts and still offers state-of-the-art home automation and services, the choice when considering Frontpoint vs SimpliSafe no longer comes down to a preference between contract or no contract. SimpliSafe monitoring is a bit cheaper, but we feel that the benefits and home automation capabilities are easily worth a few extra bucks a week.
Frontpoint vs SimpliSafe – Security APP
While the SimpliSafe APP will enable the user to control most basic functionality, this is an area where Frontpoint has a clear advantage. With advanced features such as Crash and Smash protection and Geo-Fencing capabilities, the Frontpoint APP has a lot more capability.
With built-in Z-Wave capability, the Frontpoint system serves as a central hub for virtually any Z-Wave compatible home automation device.
SimpliSafe does have Alexa and Nest compatibility, which serves to expand some of its home automation capabilities. However, the process is not as seamlessly integrated as the Frontpoint system.
When comparing SimpliSafe vs. Frontpoint, the Frontpoint APP will offer additional capabilities as well as a more polished user interface. Both APPs are able to accomplish the following functions. Although SimpliSafe may require additional setup through Nest and Alexa.
Both SimpliSafe and Frontpoint Security systems have evolved in recent years. The Frontpoint home alarm provides a central hub that gives you the ability to control virtually any connected device that is compatible with the system, whereas the SimpliSafe system is a bit more limited.
The Frontpoint vs SimpliSafe SecurityApp – Benefits and Contrasts
- Arm/Disarm System – Both Apps let you arm and disarm your alarm from any mobile device.
- Lock/Unlock Doors – You don’t have to place a spare key under the mat to let in the maintenance crew. The Frontpoint Security System enables you to unlock compatible door locks. SimpliSafe is compatible with Nest.
- Security Cameras – SimpliSafe and Frontpoint Home Security Cameras allow you to record video or watch in real-time… right through the app. A Frontpoint Security Camera is available for outside use and both systems let you use indoor cameras to check in on your pets and keep an eye on the children as they arrive home from school.
- Real-Time Alerts – Both apps allow you to set real-time alerts that will notify you via text or e-mail when the kids get home, there is an intrusion, fire, or any event you wish to program into the system.
- Thermostat Control – Frontpoint alarm system can even serve as a home energy management hub. SimpliSafe is compatible with the NEST Thermostat. Either allows you to control the thermostat and…
- Turn Lights On/OFF – Your SimpliSafe or Frontpoint App can ensure that you never have to walk into a dark house.
- Control Appliances – With a Frontpoint Security system, you can even start the coffee maker or an air conditioner from the office. The SimpliSafe system can interface with Alexa to accomplish the same thing.
Conclusion- Frontpoint vs SimpliSafe Apps
While the SimpliSafe App actually rates a little higher on Google Play and the App Store reviews…the Frontpoint App can manage more home automation functions without having to interface with independent 3rd party companies such as Nest. It can also be used with outdoor cameras.
Can I use a landline for monitoring?
SimpliSafe vs Frontpoint Security – Monitoring Options
Actually, neither Frontpoint or SimpliSafe offers landline monitoring.
Both companies have opted to offer cellular as a standard feature. This means there are no phone or cable wires that can be cut to interfere with sending an alarm signal to the monitoring station.
This enables homeowners to eliminate the landline completely.
However, it can pose a problem in areas where a cellular signal is unavailable.
SimpliSafe vs Frontpoint Security Review
SimpliSafe vs Frontpoint Arming Options
Whether you elect to get a monitored Frontpoint or SimpliSafe security system, the keypad will enable you to arm as much or as little of the system as you desire.
While the aesthetics of the keypads are quite different, the basic functions are pretty much the same.
OFF – Even when the system is turned off, many of the sensors are still active. Both the SimpliSafe and Frontpoint systems will still alert you if a door or window is opened if the chime feature is active. Also, any life and environmental safety systems (i.e.smoke detectors, water or low-temperature sensors) are still active.
Stay– Both systems allow you to activate just the perimeter protection at the doors and windows by arming them in the “stay” mode.
Away– The away mode will activate any interior motion detectors as well as the doors and windows.
Instant – You can eliminate the entry delay on either the Frontpoint or SimpliSafe security system by arming it in instant mode.
Duress – You can set up a special duress code that will trigger an immediate emergency response.
How often do I need to test my alarm system?
Whether you decide on SimpliSafe or Frontpoint, it is recommended that you test your security system at least once a month.
While you may not find it in your research of Frontpoint vs. SimpliSafe reviews, it is not uncommon that some people may go months or even years without testing their home security system. It is up to the owner to test the system periodically to ensure that the system is operating correctly.
It is especially important to check the system if there is a recent change in the internet or phone system.
For information on how to test your system, reach out to customer support.
Will Frontpoint or SimpliSafe Home Security help lower my insurance rates?
Both Frontpoint Security and SimpliSafe Home Security can provide a certificate of installation outlining the types of services for which your system is monitored.
Frontpoint vs SimpliSafe Security System Benefits- Video
Frontpoint vs SimpliSafe Emergency Response Times
How Long Will It Require SimpliSafe vs Frontpoint Security to Respond to an emergency?
Even though almost every provider claims to feature the quickest reaction time in the business, it is essential to know how to interpret these assertions. Both Frontpoint and SimpliSafe partner with quality 3rd party monitoring centers to provide top-notch monitoring services to their customers. Frontpoint monitoring is provided by Rapid Response and SimpliSafe uses C.O.P.S. monitoring.
Most alarm systems will generally have a 30-60 second entrance delay for your principal entry to allow you the opportunity to disarm the system. Both Frontpoint and SimpliSafe security systems can also be used on the “Instant” setting if everybody is home. The siren will go off right after whatever delay in the event the system is not disarmed.
Monitoring center response times are commonly computed from the moment an alert is delivered to the instance the dispatcher calls the house to verify the alert. This period certainly will ideally turn out to be under a minute. When it comes to comparing Frontpoint vs SimpliSafe Security monitoring times….the differences are negligible, as both companies offer sub 20 second response times.
If no one responds from the property, normally cases, they are going to seek to call anybody on the emergency contact list …and they then dispatch the authorities.
You will be hard-pressed to find SimpliSafe vs Frontpoint reviews that complain of higher reaction periods, as both Frontontpoint and SimpliSafe monitoring services do an excellent job – so long as everything is working correctly.
Both Frontpoint Security and SimpliSafe recommend that your chosen alarm is tested every week or at a minimum regular monthly basis. Make sure that alarm and communications are operating effectively.
The police response time may deviate drastically dependent upon the specific location of your home, the nature of the emergency, whether there’s audio or possibly video validation as well as the prevailing demand as well as accessibility to nearby emergency assistance during the call. Nationally, the typical response time by law enforcement is about seven minutes.
Should you currently have either a SimpliSafe or Frontpoint home security system and have observations on their real-world reaction times, we hope you will share your experiences in the Frontpoint vs SimpliSafe comment section.
Frontpoint vs SimpliSafe– which is more customizable?
Before deciding on an alarm system, make sure that they can provide the equipment you require for a fully customized and cost-effective system. For a truly custom install and to get the most bang for your buck, make sure the system you choose has the versatility and can accommodate the multi-function components described below.
SimpliSafe vs Frontpoint Security Review- 5 Easy Ways to Customize Your Home Security System
1. The best home security companies oﬀer a full line of “take-over” devices that allow you to upgrade your current security equipment to the most advanced system available. If you are upgrading a system with a fair amount of existing equipment, this is an important consideration.
2. Top alarm companies offer multiple specialized sensor options for your doors and windows include recessed, plunger, and bypass – providing custom solutions for nearly any installation scenario.
3. It is optimal to be able to open and close your garage door with the same keyfob you use for your alarm system. You can also control it with a smartphone thanks to Z-wave products that interface with most garage door brands.
4. Protect your home from frozen and broken water pipes and furnace and air conditioning failure with this multi-purpose sensor. Check to see if multi-function sensors are available with your system.
5. Triple-duty detectors can activate your alarm system when it senses smoke and high and low temperatures.
When comparing SimpliSafe with ADT, ADT has a clear advantage in regards to customization. SimpliSafe is designed as more of a “cookie-cutter” solution to home security. They do not offer “take-over” devices. One is relegated to purchasing all new sensors which are proprietary to the SimpliSafe system.
SimpliSafe does not offer Z-Wave capability…so you must select from their own limited selection of proprietary home automation devices such as the SimpliSafe Video Doorbell Pro, the Simplicam, and the SimpliSafe Smart Lock.
Other companies, such as Frontpoint offer much greater compatibility with alternative equipment offerings and provide a much greater variety of security sensors to better meet the individual requirements of each customer.
Home Security Tips
Whether you choose Frontpoint or Simplisafe…Here some simple steps to protect your home from burglars.
2. Secure sliding glass doors. Position some sort of metal shaft or perhaps a section of plywood in the track as well as mount vertical bolts. These can help prevent intruders from forcing the entrance open or raising it off the track.
3. Take away hiding places by maintaining shrubs trimmed around entrance doors and windows.
4. Be sure that the outside will be properly lit up. Motion floodlights around the perimeter will be a relatively inexpensive deterrent.
5. Try to make your house appear occupied. Set lighting fixtures and electronics on random electronic timers to give the appearance someone might be home. Have a neighbor park his or her vehicle in your driveway.
Tips for Frontpoint or SimpliSafe Security System Owners
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Last Updated on July 29, 2021 by The Home Security Advisor