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Safe Home Security Reviews

 

 

Safe Home Security Reviews 

 

 

Considering Safe Home Security to protect your home and family? You may want to check out online Safe Home Security Reviews before sign on the dotted line…

 

Get the TRUTH about Safe Home Alarms

 

Safe Home Security Reviews - gavel

 

Is SHS Security a good investment?  Hard to tell from their web page… as their is little to no transparency. Dig a bit deeper, and you may find some issues that will give you pause. Before signing a long-term contract for, take a look at the BBB rating and check out our Safe Home Security reviews.

 

Who is Safe Home Security? 

 

Safe Home Security has been in operation since 1988. The corporate office is in Connecticut, but they operate in many other markets. The website claims that they protect over a million customers, and have 1200 5 -star reviews.  While we haven’t done the math to see what the claimed 5-star percentage is, online reviews are overwhelmingly negative.

 

Safe Home Security Involved in Goverment Action and Pending Contempt

 

The State of Connecticut and Safe Home Security have been at odds for a number of years.  The Attorney General for Connecticut initially filed suit against Safe Home Security, Inc. back in 2007.  Ultimately, the case wasn’t settled until 2014.  It was found that they werein violation of Connecticut’s Unfair Trade Practices Act.

The settlement outlined over a dozen business practice violations and ordered restitution and fines of $100,000.

In April of 2019  the Connecticut Attorney general filed for Contempt alleging that Safe Home Security “continues to engage in sales and business practices that put them in violation of the March 2014 settlement”.

Since the 2014 settlement, 365 consumer complaints have been with filed with the Attorney General’s Office against Safe Home Security.

Check out the  BBB profile for details.

Our Safe Home Security Review summary and detailed editor’s reviews are followed by a section for Customer  Reviews and a FAQ section in which we compare them with some of the best home security companies. 

If you currently have a Safe Home Alarm system, we hope you will share your experience with our readers below.

 

Considering Safe Home Security… or current owner?

 

Whether you are considering a new home security system or just trying to post or read Safe Home Security Reviews, we are hoping to provide you with some of the answers you need.  

The Home Security Advisor provides a comprehensive resource that seeks to provide the information you need to make well-informed selections about home alarm systems, personal safety and  home automation.

In addition to comprehensive research and summary reviews, we provide a forum for  Home Security reviews and comparisons with other top alarm companies. Moreover, we provide tips for:

  • Preventing false alarms
  • Easy methods to lower your insurance costs
  • Additional benefits to buying a Home  Security system.

To help you to find out more on Safe Home  alarm systems along with several  alternative home security optionss, check the useful table of contents, with “quick jump” links that will help you navigate right to relevant segments.

 

Safe Home Security Reviews – 2019 Summary

Safe Home Security Reviews
6.5 HSA Review
0 Users (0 votes)
Pros
Name Brand Equipment, Rapid Response Monitoring
Cons
B BBB Rating, 365 AG Complaints, Pending Contempt Government Action
Summary
Poor reputation and pending contempt government action. There are better options available.
Reputation
Monitoring
Customer Service
Equipment
Price and Value

 

Safe Home Security Reviews Raising a Few Red Flags?

 

Existing customer thinking of switching?

Take Our Simple Quiz to find your Best Safe Home Alarm Company alternatives.

 
    Safe Home Security Reviews - Logo R

Facts and Features

  • HSA Rating -6.5
  • BBB Rating -B,Gov Action, Contempt
  • Years in Business - 10+
  • SDM Ranking -NA
  • Equip. Man - Varies, 2Gig
  • Upfront Costs - Undisclosed
  • Min. Monitoring Rate - Undisclosed
  • Contract Length - 3-5 Years
  • Installation-DIY/Pro=Extra
  • Relocation - Hard
  • Equip. Warranty - 1 Year
  • Return Policy - 3 Day RR

 

Safe Home Security Review – 2019 

 

Reputation and Credibility

 

Safe Home Security  is a Connecticut based home security company that has been around over 30 years.  

They are currently battling a contempt order, filed by the Connecticut A.G. for numerous sales and business practices that allegedly violate the terms of a 2014 government action settlement.

Nevertheles, they maintain a B  BBB rating.

The Safe Home website is extremely vague and provides little information.  Other than some generic security statistics and general overview of typical equipment, it offers almost no specifics on personnel screening practices, monitoring center credentials, warranties, guarantees and provides absolutely NO transparency for equipment or monitoring rates. 

This makes  it nearly impossible for consumers to research and compare without calling in or setting up an in-home consultation with sales personnel. Consequently, prospective customers must rely on verbal assurances regarding policies instead of published information.

Aside from some very general home security information and claims of their customer experience….the website offers no details about the company, products or pricing.  

This does little to inspire confidence…

 

Safe Home Alarm Monitoring

 

Safe Home Alarm systems are monitored by a 3rd party monitoring service- Rapid Response. 

They are a UL-Listed, Five Diamond CSAA Certified monitoring center.

Safe Home requires a minimum 36 month contract.  In addition to a 3 year contract, there are many negative online Safe Home Security reviews with complaints of Auto-Renewal clauses. This means that if one doesn’t meet all the notification requirements, the contract automatical renews for another year. 

Their rates are unpublished, but likely start at $34.95/mo. and increase based on the required services.

 

 

Safe Home Security App

 

The Safe Home App appears to be a white label version of SecureNet. It provides the platform for interactive features and home surveillance. This app gives you control over the security system and home automation functions remotely and allows you to receive event notifications and observe video on your iOS, Android, and Windows devices…as well as through a standard web browser.

 

 

Safe Home Monitoring Prices

 

Safe Home Security monitoring packages are not published and require call from a sales rep or an in-home consultation for specifics. 

Monthy rates are estimated at $34.99 and up based on the equipment and services. 

 

 

Safe Home Alarm System Equipment Pricing

 

Safe Home Security does not list equipment pricing on the website, making it difficult for consumers to compare equipment pricing. However they do list 2-Gig and Honeywell as brands that they offer.  They work with a number of sub-dealers, so it is likely that there are a number of differnt systems available.  

Safe Home Security reviews - 2 GIG Wireless Touchscreen Key Pad

Wireless Touchscreen Key Pad

 

If you want pricing, you will have to speak with the local office or schedule an in-home consultation. This may involve taking an hour and a half out of the day….and the potential of dealing with high-pressure sales tactics.

However, you may be able to negotiate minimal or $0 up front costs when you sign a 36-60 month contract. 

 

 

 

Safe Home Security Customer Service

 

Online feedback is mixed at best…with over 760 BBB complaints filed over the last 3 years.  

Complaints range from misrepresentation, service issues, indifferent customer service billing issues and the automatic annual renewal clause.

There is no 6 Month service guarantee (certain restrictions apply) such as offered with an ADT Monitored Security System.…or 14 day trial period such as that offered by Protect America.

Safe Home Security does not publish the terms of the contract, warranty provisions or guarantee details.

Online Safe Home reviews frequently claim excessive hold times when it comes to customer service and billing issues. 

 

 

Safe Home Security Review Summary – Buyer Beware

 

Their are many complaints cited in online Safe Home Security reviews regarding less than scrupulous sales and business practices. Perhaps the company is doing a better job of things in recent months…but, that remains to be seen. If you are considering Safe Home Security, our advice is to proceed with caution…and make sure that you do your “due diligence” in researching the company or any local dealers. 

Many reviews complain of aggressive sales tactics. 

In-Home sales are protected by a 3-day right of rescission.  Don’t be afraid to exercise that right if you feel you have acted hastily.  (they are trained to close the sale and employ any number of tactics)

After the 3-day “cooling off period”, if you want to cancel the Safe Home Security contract, it will involve a substantial cancellation fee. 

The fact that the website is so vague and lacks transparency is another red flag.

While they do offer a free in-home consultation with a Safe Home Security salesperson, many consumers may be uncomfortable about having to schedule an appointment with sales personnel.

If you don’t want a high-pressure in-home sales pitch or a  long term contract ……and prefer more transparency, you may be better served by investigating alternatives offered by our Top Alarm Companies.

 

Can Safe Home Security compare to our recommended alarm companies? 

>>CLICK HERE to Read More!<<

 

 

Xfinity Home Security Review -Security Company Comparison Chart - Button

 

If you have experience with a Safe Home Security System, please leave a review below to share with our readers.

Customer Safe Home Security  Reviews

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Safe Home Alarm Systems- Equipment

 

 Control Panel

May be 2-Gig, GE, Honeywell or other control panel-depending on location or dealer.  Most security panels will haveh cellular and Z-Wave capabilities. It is the central hub of the Safe Home alarm system.

 The  SHS panel will interface with sensors and activate alarms and /or notifications for any devices which are compatible with the system.

Their Home Security Systems can be equipped with a variety of sensors such as:

  • Door / Window Sensors
  • Motion Detectors
  • Smoke Detectors
  • Heat Detecors
  • Carbon Monoxide Sensors
  • Flood/Freeze Sensors
  • Key FOBs

 

Safe Home Automation

The system is capable of incorporating a variety of 3rd Party devices that have Z-wave compatibility.  Yale smart locks are available and the system will work with Amazon Echo for voice control of a variety of devices such as:

  • Smart Lighting
  • Appliance Modules
  • Smart Thermostats
  • Garage Door Controllers

 

Safe Home Security Cameras

Enable one to remotely monitor the activity in the home.  Pricing and model information is unavailable online. But you can expect to pay in the neigborhood of $100-200 per camera and at least $10/month over the standard monitoring rates.

 

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Frequently Asked Questions

 

How does Safe Home Security measure up to the competition?

 

When considering Safe Home Security, take the time to compare and examine why so many people entrust our Top 5 Rated Alarm Companies to help protect their home or family.  For a quick side by side comparison, click on the tabs below.

Safe Home Security vs ADT vs Vivint vs. Frontpoint vs Protect America vs Link Interactive Security

 

(Click “+” Below to Toggle Open Columns and Expand)

↓↓↓↓↓↓

Safe Home Security
    Safe Home Security Reviews - Logo R

Facts and Features

  • HSA Rating -6.5
  • BBB Rating -B,Gov Action, Contempt
  • Years in Business - 10+
  • SDM Ranking -NA
  • Equip. Man - Varies, 2Gig
  • Upfront Costs - Undisclosed
  • Min. Monitoring Rate - Undisclosed
  • Contract Length - 3-5 Years
  • Installation-DIY/Pro=Extra
  • Relocation - Hard
  • Equip. Warranty - 1 Year
  • Return Policy - 3 Day RR
ADT Monitored
    ADT Security Reviews -Safe Street Rectangular Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day
Protect America
    Protect America Logo

Facts and Features

  • HSA Rating - 9.6
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days
Frontpoint
    Top 10 Alarm Companies- Frontpoint Security

Facts and Features

  • HSA Rating - 9.5
  • BBB Rating - A+
  • Years in Business - 8
  • SDM Ranking - N/A
  • Equip. Man - Frontpoint
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $44.99
  • Contract Length - NO Contract!
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day
Safe Home vs ADT Monitored Security

Safe Home Security vs ADT

If you are looking for a quality professionally installed home security system, an ADT monitored system should be on your comparison checklist. There is no more trusted brand  in home security than ADT.

They are the oldest and largest security system company and have been around for over 100 years.

In addition to a 6-month service guarantee, they also offer free relocation services anywhere in the US and offer a $500 Theft Protection program. 

Check online Safe HomeSecurity reviews …and then check and see what ADT can do for you….

Get More Info on ADT Monitoring

Read our Full Review on ADT Home Security

Call For FREE Quote- 888-495-9434

 

Safe Home Alarm Systems vs Frontpoint Security

 

 

Safe Home Alarms vs Frontpoint Security

 

Fronpoint Security has a reputation for having the best customer service.  After evaluating Safe Home Security reviews, contact the folks at Frontpoint and see how they stand up against Frontpoint Security.

 

Get More Info on Frontpoint Home Security Systems

Read our Full Frontpoint Security Reviews

Call For FREE Quote- 844-688-2894

 

SHS vs Protect America

 

 

Safe Home Security vs Protect America

 

 After looking at Safe Home Alarm reviews, you might want to atake a look at our #1 home security system-Protect America. 

Protect America is our #1 DIY alarm system for many reasons.  Don’t worry, they pre-program the system before they ship it…so all you have to do is place the sensors and call in to activate. They also make the system easy to own.  They provide:

  • $0 Up Front Equipment Costs
  • Monitoring Rates from $19.99 /mo.
  • Locked in Monitoring rates that never go up
  • Lifetime Equipment Warranty
  •  Best Price Guarantee

So…do yourself a favor and compare Protect America and  Safe Home Alarmsside by side before you decide….

 

Get More Info on Protect America

Read our Protect America Reviews

Call For FREE Quote- 888-951-5140

 

Questions to consider when looking at a Safe Home Alarm System

 

Questions you should ask your self before selecting Safe Home Security

 

You will likey want to examine a number of options before deciding on what home security company to choose.

Safe Home Security requires a 3 to 5 year contract, so make sure you know all the  details before you sign the contract.

 

 

Do it yourself as opposed to Safe Home Alarm Installation?

 

In the past, home security systems would have to be hard-wired. This typically requires drilling and cutting holes through the walls, fishing wiring and complicated mounting and extensive encoding.

Thankfully…times have changed.

Now, the majority of security systems are wireless. The equipment is amazingly simple to use…and install. That is why so many homeowners are electing to set up their own DIY alarms.

The top do-it-yourself alarm providers actually pre-program the entire system before shipping it out.  All the end-user has to do is mount the equipment and call in to have the system turned on.

 90% of homeowners found wireless home alarm systems simple to set up!

 

Advantages of DIY Install over Safe home Security Install

 

  • Less Expensive– Installing your own home security system can can be way less expensive that getting your system professionally installed.  
  • No Contracts – Safe Home Security will require at least a 3-year contract. Many DIY alarm system providers, such as Frontpoint are now month to month. 
  • No Waiting– When having the system professionally installed, it is necessary to schedule an appointment during normal business hours. This may mean taking time off from work. With a DIY security system, you can set up the alarm whenever it is convenient. 
  • Better System Knowledge–DIY custyomers that install their own systems are more engaged in the process and end up with a better working knowledge of  all the features and operation of their systems. 
  • Portability– Self-installed wireless systems are easy to move. You don’t have to worry about any additional moving or associated installation costs if you need to relocate the system. With Safe Home Security, you may be required to pay additional charges to get your system moved. They might not even be available in many areas. 
  • No Strangers – While Safe Home takes great care in hiring technicians, in some cases they use 3rd party contractors for installation. Make sure that your technician has been properly vetted, background checked and drug tested.  With a DIY wireless system, you never have to worry about strangers in your home!

 

Safe Home Security Reviews -DIY Advantages Infographic

 

Potential benefits to Safe Home Security Set up

 

Benefits associated with professional installation:

• Less Time and Effort 
• Greater Expertise

 

In the event you select professional installation, you may want to consider an alternative company such as ADT Home Security.

If not, make sure that you find out how experienced your installer is and whether they have been background checked and also are undergone drug screening process. Ask whether or not the company has their own employees or just utilizes third-party subcontractors.

Using subcontractors isn’t necessarily bad (some of them have been working years in the industry and have more experience than company personnel) but, you will want to be certain that they have undergone  thorough screening before letting them into your your home.

If you have recently installed an alarm from Safe Home, share your experience with our readers in our section for Safe Home Security Reviews

 

 

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Thank you for visiting! Please feel free to share our Safe Home Security Reviews , below or follow us, above.  If you or someone you know has experience with Safe Home Alarm Systems, we hope you will share that experience in our Customer Reviews.

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Safe Home Security Reviews was last modified: January 9th, 2020 by The Home Security Advisor
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