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Vivint Home Security Systems – Vivint Reviews, FAQs, Equipment, Plans and Pricing for 2023

The rankings and ratings expressed on this site are the opinion of and are subject to change. To keep this valuable service free, we may generate advertising revenue from some of the companies reviewed on this site. This in no way effects our ratings. Learn more.



Vivint Reviews – 2023


Past online Vivint reviews don’t always paint a pretty picture…but, the management team at Vivint Security made a number of changes since 2017 including measures to increase transparency, improve customer service and enhance the overall experience of Vivint Home Security owners.


Vivint  Security  Reviews – 2023 Vivint Home Security System Summary



Editors Vivint Security Review

Name: Vivint Home Security Review

Description: Editor's review of Vivint Security services.


Premium Home Automation with Outstanding Interactive Capability. 



  • Comprehensive Home Automation
  • Touchscreen Panel
  • Mobile Apps Included


  • Aggressive Marketing
  • Relatively Expensive
  • Reputation and Credibility - 8.5/10
  • Monitoring - 9.5/10
  • Customer Service - 9/10
  • Equipment and Technology - 10/10
  • Price and Value - 9/10



Facts and Features

  • HSA Rating - 9.2
  • Best Home Automation
  • Years in Business - 20+
  • SDM Ranking - #2
  • Equip Man. - 2Gig
  • Upfront Costs - $0 - $549+
  • Min. Monitoring Rate - $29.99
  • Contract Length - 0-42+
  • Installation - Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

Vivint Home Security Systems Pros and Cons


State of the Art Equipment


Professional Installation


Month-to-Month Contract Option


$0 Down Financing


Top Rated Mobile App


Lifetime Warranty




Limited Compatibility with 3rd Party Equipment


Service Not Available in Some Areas


Navigating our Vivint Security Reviews Guide

Whether you are considering the purchase of a Vivint Home Security system or you are an existing customer looking for a place to leave Vivint Reviews, you have come to the right place. 

The Home Security Advisor was designed to aid your research efforts and help you find the answers you need to make informed decisions pertaining to home security and the how you can look after your property and loved ones.

Along with in depth research and bottom line reviews, you can find a place for legitimate Vivint reviews, micro side by side comparisons with leading competitors and frequently asked questions. You will also find suggestions for:

  • Avoiding false alarms
  • The best way to spend less on your insurance costs
  • Various other advantages of buying a Vivint Home Security system

To help you quickly locate the information you seek about Vivint….and see how they compare with some of the most popular security companies, take a look at helpful table of contents, with “quick jump” hyperlinks to assist you to navigate straight to the actual chapters that are most significant for your needs.

Vivint Security Review Sections- Click to Jump to Section

Vivint Reviews Summarized

Want the bottom line?  Jump to our summary of new Vivint prices and the final word on Vivint home security reviews.



Vivint Home Security introduces new business model- Flexpay


In recent months, Vivint has elected to change the way that they structure their offers. Their new Flexpay business model enables the customer to purchase the equipment outright and pay for monitoring on a month-to-month basis.  To make the equipment package more accessible to the majority of consumers, they provide 42-60 month financing on the Vivint Security equipment.

Is a Vivint Security System worth the price?

It is definitely not the cheapest system in the market…but, for anyone looking for a premium professionally installed home security system with superior home automation capabilities, Vivint security should be near the top of the shopping list.



Vivint Security – Turnaround Continues in 2022


In response to negative online Vivint reviews,  their executive management has made great strides in recent years by implementing better customer communication standards and internal oversight.

They are committed to providing a superior customer experience and have recently restructured their plans to enhance transparency and better meet the needs of home security customers. (outlined below)

Nevertheless, customer complaints regarding door-to-door sales practices continue to raise doubts in the minds of prospective customers. If your neighborhood is being targeted by an army of enthusiastic, but perhaps overzealous “door knockers” we strongly encourage you to continue your due diligence in researching Vivint home security reviews.

To make sure you have 100% accurate information and a complete understanding of all the details….make sure that you call in and speak with internal corporate personnel who are being recorded and supervised.

Visit their site and you will find that their products are top-notch… but, they don’t come cheap.

Vivint professionally installs state-of-the-art security and home automation equipment and charges a premium price for a premium product.  They are not the cheapest game in town-but, they offer a superior product for those who are willing to pay for it. Is creating a Vivint SmartHome in 2022 really worth it?

Read on….and judge for yourself.  See what their customers have to say in the customer Vivint Reviews, but, keep in mind, this often only reflects the experiences of a disgruntled few. (who are the ones most likely to air the grievances on review sites)

Our summary and detailed editor’s reviews are followed by a section for Customer Reviews and a FAQ section in which we compare Vivint Home Security with some of the best home security companies. 

If you currently have a Vivint Home Security system, we hope you will share your experience with our readers below.


Why You Can Rely on This Vivint Security Review


When it comes to personal safety and security, industry experience counts.

Mike HSAWhile many sites employ journalists and writers, Mike, The Home Security Advisor, spent 20+ years in the trenches of the home security industry. Working for 2 of the top home security companies in the nation, he has spent thousands of hours in the homes and living rooms of people just like you- listening to their concerns and helping them find the best security solutions to address their needs.

The Home Security Advisor was developed as a resource to share these insights and help our readers simplify the sometimes difficult task of finding the best products and solutions for anyone looking to enhance their lives and better protect their homes and families.



What makes this review of Vivint Security Systems by The Home Security Advisor Different?


If you are considering a Vivint alarm system, you will not find a more comprehensive review.

Here are just some of the reasons The Home Security Advisor should be your “go-to”  resource when you are looking into personal and home security products and services.


Why you can rely on our Vivint Security Reviews


Hands-On Reviews


Many of the products we review are items that we have been sent for evaluation or even chosen to purchase for our own use. In the case of home security companies, such as Vivint, that require professional installation, this is not feasible. However, we have had direct experience with the actual hardware that is used by the company.

We review hundreds of personal and home security products and companies and analyze thousands of customer reviews so that we can lay out both the good and the bad when we evaluate the best home security companies…or any other products or services.

When a hands-on review isn’t practical, we research items thoroughly online and may scrutinize hundreds of customer reviews to better assess the actual owner experience.

In many cases, we provide additional sections of important things to consider to help you determine what makes the most sense for your situation.


Quick Link TOC


We try to be as thorough as possible in reviewing products and companies.

However, we recognize that your time is valuable and you may not always have time to get into all the “nitty-gritty” of all the factors we analyze regarding Vivint alarm systems….so we make it easy to jump ahead in our Table of Contents and get right to the sections that you are most interested in.


Vivint Home Security Common Q+As


You have questions…we have answers.  When reviewing security systems and companies, we do our best to anticipate and answer the most common questions that potential Vivint home alarm system buyers might have.


Video Summaries


Some people are more visual…so we frequently provide video summaries. For example, in this review of the Vivint smart home alarm company, you’ll find video summaries on what to look for when buying a home security system as well as a  Vivint Review video summary.


Forum for Customer Reviews


We make it easy to see how actual customers feel about their experiences with their Vivint alarm systems.  You can share your experiences as well, in our Vivint Security Reviews.

Vivint Security Reviews


2022 Vivint Security System Review



Reputation and Credibility


Founded in 1999 by Todd Pederson as  APX Security, the company was rebranded in 2010, as Vivint.  While they were plagued by BBB and customer service complaints during the APX years, since the rebrand and acquisition by The Goldstone Group,  much greater emphasis has been placed on quality assurance, customer service, and complaint resolution.

They have shown many signs of their commitment to enhancing the customer experience.  Much progress has been made in the past year and they are currently listed as the 3rd largest company on the SDM Top 100.


Monitoring and the Vivint App


Vivint offers 2 monthly monitoring options.  Smart Security for 29.99 and Smart Home for $39.99.

Equipment is purchased separately.  It can be paid in full in advance or financed on either a 42 or 60-month basis with 0% interest.

If paid in full…monitoring is available on a month-to-month basis.

If the equipment is financed, system monitoring is coterminous.  Monitoring payments must continue for the duration of the equipment contract.


Vivint Monitoring Center


Their UL Listed, Five Diamond Certified monitoring station was awarded the CSAA Central Station of the Year Award in 2012. and provides 24/7 protection against intrusion, medical and personal safety, fire, and environmental hazards.


Vivint App


Vivint uses only fully integrated cellular-based communications connections to the CMS. This eliminates the possibility of defeating the system by disabling the main unit or cutting a phone line or cable.  The interactive remote management capability is provided through the proprietary Vivint App.


Vivint Home Alarm Monitoring Packages


Two monitoring plan/equipment package  options are offered by Vivint:

  • Smart Security– The security plan provides 24/7 coverage including intrusion, medical and personal safety, and environmental hazards. The cost is $599 upfront and $29.99/mo.  It includes:
    • 1 Vivint Wireless Touchscreen Control Panel
    • 2 Door and Window Contacts
    • 1 Motion Sensor
    • $100 Credit towards additional equipment
    • 24/7 Monitoring
    • FREE Interactive and Remote Monitoring-with Severe Weather Alerts
    • Professional Installation- $49.99
    • Vivint App
  • Smart Home  -This plan provides the same security coverage with the addition of  Home Automation and Energy Management capabilities.  For $599 upfront and $39.99/mo. you will get:
    • 1 Vivint Wireless Touchscreen Control Panel
    • 2 Door and Window Contacts
    • 1 Motion Sensor
    • $100 Credit towards additional equipment
    • 24/7 Monitoring
    • FREE Interactive and Remote Monitoring-with Severe Weather Alerts
    • Professional Installation
    • Video Recording, Surveillance, and Live Video Clips through the Vivint App

It is an additional $5/mo. for each monitored camera.



  • Min. Basic Package
  • 24/7 Monitoring Burg/Environmental/Fire
  • Cellular
  • Vivint Mobile App
  • Vivint Touchscreen Panel
  • Motion Sensor (1)
  • Door/Window Sensors (2)
  • $100 Equipment Credit
  • Professional Installation
  • Home Automation Capabilities
  • Video Surveillance Option
  • Live Video Clips

Smart Security

  • $599

Smart Home

  • $599



Vivint Pricing and Vivint Alarm System Equipment


Vivint Alarm Equipment


The equipment is professionally installed by Vivint.

The Vivint equipment is made to their specifications by 2Gig, one of the fastest-growing home security equipment manufacturers. It carries a Lifetime Warranty (while it is monitored by Vivint) and requires no activation fee(in most cases).

The touchscreen Vivint Panel is state of the art and is more feature-rich and aesthetically pleasing than most panels. Add-ons, such as an indoor camera,  are competitive with other professionally installed systems and can be financed for either 42-60 months.

They do not offer broadband or landline monitoring, so all packages include cellular monitoring.  This eliminates the possibility of a system being compromised by cutting cable or phone lines.

Cellular monitoring is becoming increasingly popular to ensure secure communications in the event of an emergency.


Vivint Customer Service


They has made great strides in the quality of the Customer Service team.

While the current customer experience is generally positive, there is significant room for improvement in the customer resolution area when problems do arise.




Vivint offers a premium program with outstanding technology and home automation capabilities.  Their product packaging offerings are limited to the higher end of the pricing spectrum and the value-conscious consumer would likely need to look elsewhere.

As they continue to put customer service issues behind them and can keep their customers happy, Vivint is a great choice for one seeking a premium, professionally installed security, and home automation solution.

However,  we do highly recommend avoiding spur-of-the-moment decisions based solely on the sales presentation by their outside sales personnel.  The majority of Vivint’s complaints have been lodged based on experiences stemming from the “door knocking” marketing efforts.

Make sure that you are getting accurate information from fully qualified company personnel –  by calling or clicking below.

Vivint Home Security Reviews-Visit Website Button



Vivint Security Equipment


2 Gig Technologies

For our complete review of 2 Gig alarm equipment, click here.


Vivint Reviews- Equipmet

Control Panel

Vivint home security systems use 2GIG Go!Control touchscreen panel.  2 Gig Technologies incorporates a host of leading-edge technology into their equipment, including:

  • Full-color touchscreen with attractive, minimalist aesthetics
  • 48 Wireless Zones
  • 32 User Codes-to manage access
  • Cellular – 100% wireless to prevent the possibility of cut phone lines
  • Z-Wave– low-frequency radio transmitter to control home automation services
  • Wi-Fi-  allows for current weather displays via the internet
  • Severe Weather Alerts- provides early warning detection for tornadoes and other weather emergencies
  • 2 Way Voice- provides a direct hands-free cellular connection to the monitoring center through the speakerphone
  • Over the Air Updates – software and firmware  can be automatically updated through a wifi  internet connection
  • Interactive Services-All systems can be managed through a web portal or app access on  IOS, Blackberry or Android smartphone




 Vivint Reviews - Vivint Alarm Smart Hub

Security Devices

Door/Window Sensors– In addition to  standard wireless door and window contacts, Vivint also offers:

  •  Recessed Door/Window Contacts- contact is drilled into the door frame with a magnet embedded in the door.
  • Tilt Sensor- to protect overhead garage doors.  Detects changes in the door angles when the door is opened/closed.

Interior Protection

  • Motion Sensors- standard PIR (passive infrared), pet-friendly.
  • Glass Break Detectors- protect rooms with many windows or large plate glass- detects acoustic frequencies of breaking glass.
  • Image Sensors- Teams up a motion detector with a video camera to take still photos when motion is detected. It can be set up to provide e-mail or text notification through the  Vivint mobile app.
  •  Wireless Smoke Detector – Incorporates photoelectric smoke detector and fixed and rate of rise heat detector to detect smoke or drastic changes in heat.
  • Carbon Monoxide Detectors-sense the presence of CO.



  •  Key Chain Remote-allows you to arm and disarm the system or send a panic alert.
  • Wireless Remote Panic Button-  water-resistant panic button to alert the monitoring station of medical or other emergencies anywhere within 100′ of the base unit
  • Water Sensor- detects flooding, or leaking plumbing

Home Automation

  • Z-Wave Thermostat– programmable thermostat can be programmed and managed through the 2 Gig control panel or interactive interface.
  • Z-Wave Plug-In Modules- plugin directly to standard wall receptacles and control attached lamps or appliances
  • Z-Wave Door Locks- can be re-keyed and controlled right through the alarm system.

Vivint Cameras

Vivint Home Security offers a variety of video camera security solutions.

All video cameras are wireless and can be viewed and monitored via the internet or right on the Vivint control panel.

Back to Top


Vivint Reviews - Video Summary

Vivint Security Reviews - Video Transcript

Vivint Reviews – Video Transcript


Vivint Home Security was founded in 1999 by Todd Peterson as APX security. The company was rebranded in 2010 as Vivint.

While they were plagued by Better Business Bureau and poor Vivint Security reviews during the APX years,  since the rebrand and acquisition by the Goldstone Group, much greater emphasis has been placed on quality assurance, customer service and complaint resolution. Although they currently have just a b-minus Better Business Bureau rating, much progress has been made.

They are currently listed as the fifth largest company on the SDM top 101. They won the Stevey award for the customer service department of the year in 2014.

Vivint incorporates most of the equipment costs into the monthly monitoring fees and requires a 42-month agreement.

Their UL-listed, 5 diamond certified monitoring station was awarded the CSA central station of the Year award in 2012.

Vivint uses only fully integrated cellular-based communications- thus eliminating the possibility of defeating the system by cutting a phone line or cable.

Three equipment package options are offered by Vivint ranging from 53.99 to 69.99. The equipment is professionally installed by Vivint and the security components are made by 2gig. They are one of the fastest-growing home security manufacturers.

The system carries a lifetime warranty and is a state-of-the-art, feature-rich, and aesthetically pleasing system.

Activation fees range from $99 for the smart home security package to $199 for the full home automation package.  There are three equipment packages:

The smart home security is $50.99 a month and includes a wireless touchscreen control panel, 3 door and window contacts, a wireless keychain remote. It features 24/7 monitoring and free interactive and remote monitoring with severe weather alerts.

The smart energy management plan provides the same security coverage with the addition of energy management capabilities for $59.99 a month.  You’ll get all of the smart home security features plus a smart thermostat, one small appliance control, and light and temperature management capabilities.

Their smart home automation is available for $69.99 a month.  It is their premium package that includes all of the same features of smart energy management,  plus a video camera, electronic remote door lock, and video capabilities.

While quality components are included in each of the packages for free, add-ons can get pricey.

While Vivint home security reviews indicate they have made great strides in the quality of customer service… this area still remains in question. Although newer Vivint Reviews are generally positive,  the B – Better Business Bureau rating would seem to indicate there’s still some room for improvement in the customer resolution area.  When problems do arise the 2014 Stevie Award would seem to indicate that Vivint is definitely heading in the right direction.

In summary,  Vivint pricing is in line with a premium program with outstanding technology and home automation capabilities. Their  Vivint packages and the Vivint cost of equipment are on the higher end of the pricing spectrum and the value-conscious consumer would likely need to look elsewhere.

However, if they’ve truly put their customer service issues behind them, the Vivint security system is an excellent choice for one who is comfortable with the Vivint pricing and wants the most comprehensive security and home automation solution.


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Protect America Reviews - Door/Window Sensor

Door/Window Sensor


Door Sensors

Wireless sensors that will notify you when a door or window is opened.

Protect America Alarm System - Professional Smoke and Heat Sensor

Smoke/Heat Sensor


Smoke and Heat Sensor

Detects extreme temperature change and smoke for maximum fire protection.

Light and Small Appliance Module

Light Control

Appliance Module

Allows for Z-Wave control of lights and small appliances.

Compatible Z-Wave Thermostat

Z-Wave Thermostat


Smart Thermostat

Z-Wave controlled compatible thermostats.


Protect America Security Systems- Pet Immune Motion Detector

Motion Sensor


Vivint Alarm System Motion Sensor

Pet-friendly sensor that detects movement of objects that exceed 40 lbs.


Indoor Video Camera

Indoor Video Camera

Vivint Security Camera

Indoor/outdoor wireless video camera with “night vision”, motion sensor and 2-way audio. 

Frequently Asked Questions


How does Vivint compare with our best security companies?


Vivint provides professionally installed  security and home automation systems by 2GIG Technologies.  You can see how they stack up in our our top alarm companies or in the  side by side comparison summaries , below.

 Vivint Security vs. ADT Monitoring vs. Frontpoint Security vs. Protect America vs Link Interactive 


(Click Below to Toggle Open)

Vivint Security

Facts and Features

  • HSA Rating - 9.2
  • Best Home Automation
  • Years in Business - 20+
  • SDM Ranking - #2
  • Equip Man. - 2Gig
  • Upfront Costs - $0 - $549+
  • Min. Monitoring Rate - $29.99
  • Contract Length - 0-42+
  • Installation - Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day
ADT Monitored
    ADT Security Reviews -Safe Street Rectangular Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day
Link Interactive
    Link Interactive Reviews- Logo

Facts and Features

  • HSA Rating - 9.4
  • BBB Rating - A+
  • Years in Business - 60+
  • SDM Ranking - NA
  • Equip. Man - 2Gig/Qolsys
  • Upfront Costs - $99.00
  • Min. Monitoring Rate - $30.99
  • Contract Length - 12+
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 36 Months
  • Return Policy - 30 Days
Frontpoint Security
    Top 10 Alarm Companies- Frontpoint Security

Facts and Features

  • HSA Rating - 9.5
  • BBB Rating - A+
  • Years in Business - 8
  • SDM Ranking - N/A
  • Equip. Man - Frontpoint
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $44.99
  • NO Long Term Contract!
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day

Vivint Alarm Systems vs ADT Monitored Security


Vivint and ADT are two of the best-known, national companies that professionally install security and home automation systems.

The Vivint brand has become more well known, recently, while ADT  has been in business for over 140 years.  They have over  6 million customers and have sat at the Top of the SDM Top 100 since the turn of the century.

Vivint has been installing 2 Gig Technologies systems in recent years, since rebranding in 2010…and has differentiated itself by focusing on the home automation capabilities of their systems.

While Vivint owns their own monitoring center, ADT owns and operates  6 UL Listed, 5 Diamond Certified monitoring stations staffed with the most highly trained professionals in the business. This enables them to route calls to another monitoring center in the event of a natural disaster.

While Vivint security systems are 100% cellular-based only, ADT customers have the option of landline-based security systems if they live in an area that does not have cellular service.


ADT Monitored Benefits


While Vivint offers premium home automation capabilities, their pricing options are significantly more expensive and require a longer contract (42-60 months) than ADT Monitoring.

In addition, ADT Authorized Premier Provider – Protect Your Home has highly trained, experienced and background-checked technicians to professionally install the most reliable, state of the art equipment. They will ensure that everything works properly and that you are completely comfortable with the operation of the system -which is monitored by ADT – the most trusted name in the industry. Benefits include:

  • FREE Security System -$850 Value*Cox Homelife Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)

*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below) So if you are looking at professionally installed home security systems, before signing on the dotted line, for as much as 5 years, with a door-to-door Vivint salesperson,  you should definitely find out why  ADT has earned the #1 name in home security!

Get More Info on ADT Monitoring

Read our Full Review

Call For FREE Quote- 855-373-0774


Vivint Benefits

 Vivint also has highly trained, experienced and background-checked technicians to professionally install the most reliable, state-of-the-art equipment. They will ensure that everything works properly and that you are completely comfortable with the operation of the system. Benefits include:

  • Standard Touchscreen Vivint Control PanelVivint -Best Home Automation Trophy
  • Professional Installation
  • Superior Monitoring Features
  • Local Nationwide Service Network
  • Superior Technology – Voice Control and 2 Way Voice Communication
  • Exceptional Home Automation Compatibility
  • Nationwide Relocation Program
  • Award-Winning Vivint Home App- 4.5 Star!
  • 0% Interest Flexpay Equipment Financing
  • Lifetime Equipment Warranty

So,  if you are looking at professionally installed home security systems, with Flexible Payment Options, that specialize in home automation then investigate what has made Vivint a household name in security and home automation!

Get More Info 


Call For FREE Quote- 844-610-0250

Vivint Alarm System vs Frontpoint Home Alarm

Vivint Home Security vs. Frontpoint Security


In 8 years of operation, Frontpoint has carefully cultivated a reputation for providing world class customer service and has maintained an A+ BBB rating.

Since rebranding as Vivint Security, (previously APX Security) they have struggled with the many of the reputation-related issues of the previous company…which is likely a by-product of the aggressive door to door marketing approach.  

Consequently, they have a B- BBB rating. 

Vivint alarm system uses some of the most technologically advanced home security and automation equipment by 2Gig Technologies. The standard Frontpoint alarm system is the GE Simon XT, but they now offer an upgraded Qolsys IQ panel which has similar premium features such as:

  • 7″ Touchscreen Display
  • Photo Slide Show, Video Camera Display, Current Weather Display
  • Integrated Image Capture/notification  when the system is armed/disarmed
  • Severe Weather Alerts

While Vivint home security may offer a bit more equipment with their home automation packages, they are a bit more expensive than Frontpoint when it comes to the monthly monitoring.  

Frontpoint Security Monitoring prices range from $34.95 to $49.95. 

Vivint monitoring requires no contracts if the equipment is purchased outright.

Equipment can be financed with 0% interest over42 to 60 months.

In conclusion, while the technology of the professionally installed Vivint security system is outstanding… some may prefer the DIY install and top notch customer service from Frontpoint Security!  

Get More Info on Frontpoint Home Security Systems

Read our Full Review

Call For FREE Quote- 844-688-2894

Vivint Security Systems vs Protect America

Vivint Security vs. Protect America


Whereas Vivint struggles with their past, Protect America has a solid track record for providing exceptional value and quality customer service.  

They have an A BBB rating as opposed to the B- rating for Vivint.

Most Vivint Reviews like the fact that their alarms are 100% cellular…but, there are times and places when cellular service may be unavailable or unreliable.  For this reason, Protect America offers cellular, broadband and landline monitoring services….starting at a very affordable $19.99.  

Protect America systems don’t have all the bells and whistles of the Vivint security and home automation systems…but, they also don’t charge you an arm and a leg for upgrades…which can mount quickly with the Vivint security systems.  Protect America includes a ton of equipment with their premium monitoring packages, i.e.Vivint Home Security Systems vs Protect America Platinum Package includes:

  • Simon XT Panel
  • 1 Motion Sensor
  • 14 Door Window Sensors

That’s $1400 in FREE equipment when you sign up for the Platinum Plan for just $42.95/mo.!

 While Vivint is professionally installed and offers premium home automation and security solutions…if you want a DIY alarm system with the Lowest Up Front Costs– See what Protect America has to offer!  

Get More Info on Protect America

Read our Full Review

Call For FREE Quote- 888-951-5140

Vivint Security vs Link Home Security


Vivint Security vs. Link Interactive Security


Owned by Mountain Alarm, out of Ogden, Utah -Link Interactive Home Security Systems is a relatively new DIY Home Alarm company that is available on a national level.

Mountain Alarm has over 60 years’ experience providing quality home security solutions and a track record of exceeding customer expectations. They have an A+ BBB rating- Link Interactive reviews reflecting the company’s 98% approval rating.

As a matter of fact…in the past 3 years, Link Interactive customers have not posted a single BBB complaint! And, if you are sold on the technology available with Vivint alarm systems, you will get the same state of the art technology and performance with Link Interactive alarm systems…as they also utilize 2Gig Technologies… about half the price! Link Interactive monitoring has all the latest features:

  • Crash and Smash
  • Geo Location Services
  • 2 Way Voice Assist
  • Severe Weather Alerts
  • Full Home Automation

For just $30.99 a month….or $35.99 a month with video! To get outstanding service and awesome DIY alarm technology- visit Link Interactive Security Systems and get your FREE quote!


Vivint Smart Home vs Armorax

 Vivint Smart Home vs Armorax



2018 Update of Armorax vs Vivint Reviews

  Our initial interest pertaining to Armorax has slipped off significantly as they continuously demonstrate indicators that it is having difficulties. The BBB status has slipped off noticeably coming from an A (from the time of the original Vivint reviews) to a C+. This might be indicative of the fact that Armorax has not resolved customer complaints-even when they are lodged with the BBB. During our secret shopping endeavors, we have found that even the sales department will not pick up the phone. Inbound calls are usually met with with a voice mail which prompts one to contact 911 if this is an emergency…or to remain on the line for the sales representative. Following 2 or 3 additional minutes on hold, one is finally greeted by an answering service that’ll demand a name along with phone number for a return call. This makes one wonder what takes place if I have a issues with my security system?  

Frequent Changes Since Original Vivint Reviews

  In addition, Armorax has switched suppliers 3 x in the last calendar year. They have converted from the state-of-the-art 2 Gig lineup, briefly marketed the Interlogix Simon XT, and are now offering the less popular Resolution Helix panel. They also have dramatically changed their monitoring rate plan multiple times in the last year. With regard to online Armorax reviews, you will notice that virtually no 2 websites indicate the same pricing structure. They originally featured no contract plans and also plans together with Free equipment and monitoring rates as little as $19.99/mo. (their one time fee of $24.99/mo. for security and full home automation was an exceptional value for money, when our original evaluations and side by side comparisons in our Vivint Smart Home reviews had been completed …but, are no longer presented) Their present-day package costs you $99.00 up-front together with basic monitoring starts at $34.99.  This price does not include the Mobile APP-which is extra!  

Lack of Transparency

  While the Vivint Smart Home program has made great strides to enhance transparency, Armorax has gone the other direction. Presently they’ve got a a single page website that gives minimal details about the company track record, products, pricing, monitoring provider and services, Mobile App, Set up instructions or even online videos …or almost anything other than that that a possible client will want to appreciate. Although the Armorax showed excellent promise originally, we feel that the Vivint Smart Home, we are seeing a marked improvement in online Vivint reviews showing renewed consumer satisfaction.  The Vivint Smart Home  is a much more reliable choice to protect your home and family.

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Home Alarm System Design

Vivint Reviews – Designing your Vivint Alarm System


Vivint Reviews -Designing Your Vivint Security System


  • Perimeter Protection – One of the first steps in creating an effective home security system is to put potential criminals on notice that your home is protected by a well-recognized home security company.  Make sure to place your yard signs, window stickers and Vivint security cameras where they can easily be seen.  In most cases, they will move n in hopes of finding an easier target. Nevertheless, you don’t want to risk the safety of your home and family on it.  The next step would be to install sensors on your doors and any vulnerable windows.


  • Interior Protection – In the event an intruder is able to get past the perimeter protection, you want to have a secondary line of defense. This would include motion sensors, glass break detectors, additional keypads, and interior Vivint Home Security Cameras. Motion sensors can cover larger areas and hallways or stairways.  The control panels can monitor security cameras as well as provide easy access to system management and panic alert buttons. Many people like to have them in a home office or master bedroom.


  • Asset Protection- Most alarm systems allow you to set up certain sensors as “non-reporting. This means that, if they are set off, they will only send a signal to you through your Vivint App. However, they will not set off the system or call the monitoring station. This lets you monitor sensitive areas without alerting the police. Common applications might be gun cabinets, medicine or liquor cabinets, pool gates, or office doors.



  • Environmental Protection – Your security system can also be set up to monitor environmental hazards such as fire, carbon monoxide, flooding, or freezing. They provide specific sensors for each of these applications.


  • Home Automation- Vivint Security Systems are optimized for home automation. You can control lighting, cameras, heat and air conditioning, doors, and garage door openers. Your Vivint Alarm can control virtually any home automation feature right from your smartphone.


Already have a system?  Let us know your tips in our section for Vivint Security Reviews.

Should I Include Garage Security Devices in My System?

Should I add the Garage to my Vivint Home Security System?


While there may be cheaper ways to enhance garage door security, there are some good arguments to be made for adding the garage to your system.

Advantages of Garage Security With Vivint Home Security


Quality – First of all, if you are buying components from Vivint, you know that they have been tested, tried, and proven in the field.  They aren’t going to use shoddy equipment that will result in complaints, service issues, and lost monitoring customers.

Service – If you do have service or support issues, it is best to consolidate those issues with one provider.  It affords you additional leverage and prevents you from having to track down support numbers and deal with multiple providers.

Selection – Vivint Home Security offers a wide selection of security and home automation equipment that is compatible with their equipment and home automation platforms. You won’t have to worry about getting devices that won’t play well with your other equipment.

Installation – Your Vivint Security equipment will be professionally installed and you will have an experienced support team that can ensure that everything is working the way it should.



Top  6 Ways to Enhance Garage Security with Vivint Home Security Systems


In addition to arming the front door and all perimeter doors, installing doorbell cameras, and a smart drive…savvy homeowners are taking additional steps to protect their garages.  Popular additions include:


Outdoor Vivint Security Camera – Keep an eye on who approaches your garage doors and monitor activity. Most outdoor security cameras offer 1080P HD resolution with motion detection and night vision.

Overhead Door Monitors – Always know whether the largest entry is open or closed. Tilt sensors use an inclinometer to detect the angle of the garage door. They send a signal to the control panel whether the overhead garage door is in an open or closed position.

Garage Door Openers – Allow automation and remote management of the overhead doors. With a wireless connection to the main home security system control panel, the doors can be controlled and even automated from the panel or right through the alarms system App.

Indoor Vivint Security Camera – Monitor activity within the garage when access is gained. In our household, we have shipments and grocery deliveries inside the garage.  With an inside camera, we can keep an eye on things remotely.

Exterior Door Contacts – Keep all vulnerable garage doors protected. Exterior and/or home entranceways should be protected.

Heat Detectors – Not affected by smoke and fumes…a heat detector senses rapid rises of temperature due to fire.  This is especially important in homes with an attached garage.


6 Ways to Enhance Garage Security with a Vivint Security System - Infographic


So, if the budget allows…updating or installing a home security system that includes garage door security can be well worth the investment!

Do I need a permit to install a Vivint Alarm?

Is it required to secure an alarm permit to put in a Vivint security system?

As it happens, you won’t need a permit if your system is not going to be professionally monitored. Even so,  because your home security system is going to be remotely monitored, a lot of local towns must have a permit. Generally, this calls for basic enrollment with a community law enforcement or sheriff’s agency along with some sort of reasonable payment. You will probably be also instructed to provide the company name, address, and phone number of the Vivint monitoring station.

In instances where permits are essential, nearly all towns will demand some sort of 1-time charge to enroll your home security system, even though some towns and cities ask for an annual renewal also. Regarding municipalities with higher crime combined with false alarm rates, failing to register may result in a refusal to respond to locations that don’t have any security alarm permit…although this really is relatively rare. on the other hand, you might be subject to supplemental fines in the event law enforcement officials, fire, or perhaps emergency medical services are sent to a home without a permit present in municipalities where one is required.

Regardless of whether a license is actually purchased, virtually all towns will most likely assess fines for multiple false alarms. Most towns currently have guidelines set up wherein the initial one or two dispatches may not demand fines. While most Vivint Reviews don’t mention it, we would be remiss if we didn’t point out that, subsequent to that, fines ordinarily rise from $25-50 to your 1st enforceable offense…to $100-200 for subsequent recurring infractions.

Consequently, it is recommended that alarm customers get a hold of their neighborhood police department, determine what permits are needed, acquire a full familiarity with the local guidelines, and be certain that they take into account the compulsory ideas in order to prevent false alarms.

Does Vivint Home Security require a landline?

Security Monitoring Options

 A Vivint alarm does not require a landline for monitoring.

As a matter of fact, many security systems do not use landlines at all.  Cellular monitoring is built into all Vivint prices so that everyone has access to the mobile app. This also means that there are no phone or cable wires that can be cut to defeat the system or prevent the app from sending a notification. Many homes are defraying Vivint prices by eliminating their home landline completely.

False Alarms-How to Avoid Them

Ways to help you Prevent  Vivint Security False Alarms


To be clear, Vivint will not charge you for a false alarm.

However, as stated previously, false alarms resulting from your system could become more than just an inconvenience, They can create a substantial overload on your local authorities as well as emergency services resources and could quite possibly result in steep fees and penalties.

While most Vivint Reviews don’t disclose it, the vast majority of dispatches are caused by false alarms.

Consequently, a large percentage of towns assess fines to property owners when they go over a specific volume of false alarms.

To prevent this from this happening to you, here are some ideas for preventing a false alarm with your Vivint system.

• Make sure everyone knows the way to disarm the burglar alarm. Your security alarm has a master code, as well as a number of supplemental customer passcodes that can be programmed into the system. Make sure everyone knows their code along with learns how to disarm the security system.

• Be certain that everybody also knows the security password. If there is an alarm, the central monitoring station will definitely contact the home first and ask for the password to verify that the individual picking up is definitely a legitimate party. If they are unable to give  the proper security password, the authorities would be dispatched.

• Confirm that doors and windows are properly secured prior to setting the system. Any entrance that has been left a little bit ajar may very well be blown open while you are away and set off the alarm. • Make certain that all detectors are attached correctly and in the most suitable positions. Motion detectors must be set up at a height of 6’ as well as away from fans, heaters, fireplace, and air conditioning units.

• Take note of items that might possibly trigger a motion sensor. It’s not just pets ..AC units could cause fluttering draperies or plants…even helium balloons which can be moved within your home by means of air currents. Confirm they have been tied down away from the motions.

• In a perfect world, your pets really should be limited to zones away from motion detectors. Any time that is not viable, check into “pet-friendly” or “pet immune” detectors which can screen out smaller pets below 40, 50 even 80 lbs. Another option is to make use of glass break sensors instead of motions.

• Be certain to switch out batteries when required. The majority of alarm systems utilize Li-Ion batteries which have at the very least a 2 year estimated life expectancy.

Your Vivint App will in most cases inform you once the batteries are becoming low and continue to alert you when there is nearly 1 month of useful life. It is advisable to acquire spare batteries on hand and replace them promptly. Your system will also alert you in case there are any other failures of sensors.

In the event that you get a system fault alert, do a status check and examine the sensor. Contact Vivint Security if it appears not operational. Keep your user manuals/codes/passwords in a reliable selected spot specifically where they can be consulted if required.

Keep in mind, the easiest way to avert false alarms is by using your system on a consistent basis and being sure everyone is aware of how to operate the system.


Top 5 Ways to Avoid False Alarms with Your Vivint Home Security System


Top 5 Tips to Avoid False Alarms with Your Home Security System


Know How to Arm/Disarm System

Make sure all users know how to use the Apps, Key Fobs and have memorized the 4-digit code.


Remember the Password

If the system goes off, the Vivint Central monitoring station will call to verify and request your secret password.  Ensure that all authorized users know it.


Make Sure that Sensors are Securely Mounted

Be sure that your motion detectors and sensors are properly mounted and clear of obstructions.


Properly Secure Doors and Windows

Make sure that all doors and windows are closed tightly before arming the Vivint Home Security System.


Maintain the Alarm System

Test the security system as recommended and be sure to keep fresh batteries on hand. For more details on Home Alarm Systems, Vivint  Reviews and Vivint Home Security Cameras, visit The Home Security Advisor.

Special Uses for Alarm System Sensors

Vivint Reviews Provide Alternate Sensor Uses



Security sensors can be used for many other things besides just contacting doors and windows. 

Basic door contacts can be set up as non-reporting devices.  This means that they will send an alert signal through your Vivint App -without activating any alarm.  Then you can monitor your Vivint Security Cameras right on your smartphone. 

Some creative sensor uses might be:

Gun Safe – Mount a sensor on your gun cabinet.  That way, when somebody opens the cabinet, you will get a notification signal.

Liquor and Medicine Cabinets- Vivint sensors can also help you keep an eye on the contents of your liquor and medicine cabinets.  Schedules can even be set in your Vivint Security APP to alert you if a cabinet door has not been opened by a certain time. 

Hazardous Materials- A Vivint Alarm System can even help prevent accidental poisonings.  Mount a sensor on any cupboards that a little one can reach that might contain harmful or toxic materials.

Tool Shed- A sensor can be mounted on the tool shed door, as long as it is close enough to transmit a signal to the hub of your Vivint alarm system. As your installer about special outdoor sensors to deal with extreme temperatures and the elements

Mailbox- Wouldn’t it be nice to know when the mail gets delivered?  Contacts can be placed on the mailbox that can notify you.

Pool Gate – Families with young children are often concerned if they have a swimming pool. It is a good idea to mount an outdoor sensor on the gate that will let you know when someone accesses the pool area.

Bear in mind, you may need to have more robust sensors installed for outdoor applications. In addition, mounting on some surfaces can be difficult and you need to be sure the sensor is within range of your alarm system.

Consult your  Security specialist to see which products will work best for you.

If you are using outdoor sensors with your Vivint Home Security System, let us know about your experiences in our section for Vivint Reviews.


Security Sensor Uses

Vivint Reviews -6 Special Uses for Vivint Security Sensors - Infographic

Vivint Security Mobile App - Vivint Smart Home

Vivint Smart Home Reviews outlines

7 Things the Vivint Security App Can Do.


Vivint Home Security Mobile App benefits Infographic


Security systems have come quite a ways over the past few years.  Vivint alarm systems provide a central hub that gives you the ability to manage virtually any connected home automation device that you can imagine.


Vivint Home Security App – Benefits of The Vivint Smart Home App


  • Arm/Disarm System – The Vivint Smart App (previously the Vivint Sky App) lets you arm and disarm your alarm from any mobile device. 
  • Lock/Unlock Doors – Forget about hiding keys under the mat.  The Vivint Alarm System App enables you to unlock compatible door locks.
  • Vivint Security Cameras – With a Vivint Alarm system, security cameras allow you to record video or watch in real-time- right through the Vivint Smart Home App. A Vivint Security Camera allows you to check on your pets and keep an eye on the kids as they arrive home from school. 
  • Real-Time Alerts – The Vivint Alarm app allows you to set real-time alerts that will notify you via text or e-mail when the kids get home, there is an intrusion, fire or any event you wish to program into the system.
  • Thermostat Control – The Vivint app can even serve as the backbone of a home energy management system.  You can control the thermostat and…
  • Turn Lights On/OFF – Your Vivint App can ensure that you never have to walk into a dark house.
  • Control Appliances – With a Vivint Alarm system, you can even turn on the coffee maker or an air conditioner from wherever you may be.  Wouldn’t it be great to be able to always come home to a warm cup of coffee and/or a cool house!
How to Protect Your Security System from Being Hacked

Vivint Reviews – Tips for Keeping Your Security System Safe from Hackers



If your equipment package includes smart home devices, such as a Vivint Security Camera or thermostat, you should be advised that extra precautions should be taken to protect your WiFi networks.  The convenience of having a smart home that can be managed by your Vivint App is wonderful.  However, it can also create weak links that can be exploited by hackers.

Consequently, when installing your Vivint Smart Home, be sure to follow the best practices below to ensure that your home network is protected properly.


Research the Device

If you are planning to add 3rd party smart home devices to your Alarm System, it is important to follow recommended guidelines to minimize the chances of being hacked. First, it is best to purchase equipment from reputable smart device manufacturers. They are more likely to incorporate encrypted signals and require password protection, one or two-step authentication, and offer frequent over-the-air firmware and security updates.


Register the Equipment

It’s important to register each device. This will accomplish a couple of things:

  1. Activate the warranty and
  2. Qualify you for receiving any firmware updates.


Pay Attention to Passwords

Make sure that you change the default passwords. Try to use different combinations of letters, cases, numbers, and symbols.

In addition, it is best to set up unique passwords for each smart device.  This prevents a hacker from gaining access to all your sensitive accounts if the password for one is discovered.


Make Sure Your Wi-Fi Network is Secure

To keep your security system safe, you need to secure the entire home network. Changing the name of the network and the default password is a good place to start. Use a network name that doesn’t include your address or any personal details.


 Consider Professional Installation

While the basics of the  DIY system installation are pretty straightforward, you might want to get professional help to enhance your network security.


An expert technician can help if you have questions with the Vivint App or setting up storage parameters for a Vivint Home Security Camera.

Reset to Factory Default Settings

Before you dispose of, sell or give away any of your Vivint Alarm System smart devices, make sure to remove all of your data. For more information on Smart Homes, Vivint Pricing and Vivint Reviews… visit The Home Security Advisor.



Can Vivint Home Security Reduce Insurance Rates?

Can Vivint Security lower my insurance premiums?


In most cases, yes, installing a Vivint Sky Alarm can help you save money on your homeowner’s insurance. Many insurance companies provide significant reductions on property owner Insurance if the home is safeguarded by a monitored burglar alarm system.

Although rate reductions vary from business to business- typical discounts range between 5-20%. Vivint reviews contend that they often have to request a certificate of installation to furnish to their agents.

Be sure that the insurer is aware that the system will be monitored and whether things such as fire, flood and freeze protection has been included in your security system. They will provide a certificate of installation outlining the sorts of services for which your system is monitored. 

Is Vivint Security available to renters?

Can renters get a Vivint Alarm?

With the new Flex Pay option, Vivint Home Security is now available to renters and requires no contract for monitoring because they pay for the security equipment separately.

This is a great opportunity for renters to enjoy Vivint Home Security. Vivint security reviews have high praise for the system…and it will be interesting to see how renters will respond in the marketplace to the opportunity of owning one. 

Emergency Response Times

Vivint Home Security System Response Times


How Long Will It Take for Vivint Home Security to Respond to an Intrusion?


An alarm system will typically employ a 30-60 second entry delay on your primary entry for you to allow you the opportunity to disarm the alarm.

The unit can also be put on “Instant” mode in the event that everybody is home.

Typically the alarm will go off after any delay if the system is not disarmed. The monitoring center reaction times usually are determined from the time that a signal is received to the time the monitoring center calls the home to confirm the alert. These times certainly ought to turn out to be inside a minute.

Vivint Home Security suggests that the system is subjected to testing on a weekly or at least on a monthly basis to make certain that security system is operating correctly.

Nationwide, the typical response period by the authorities is roughly 7 minutes, but, this can fluctuate dramatically with regards to the locale of your house, the nature of the circumstance, whether there’s audio or perhaps video confirmation (On a Vivint Security camera through the Vivint App) as well as the current demand and even accessibility to neighboring emergency assistance at the time of the call. 

Verifying Door to Door Sales Personnel

Avoid a Vivint Scam – Verify Your Sales Rep


With the summer upon us, there are many thousands of home security door-to-door sales reps hitting the streets with offers for “free” home security systems.

It is important to exercise great caution in dealing with these companies.

While most are honest, there are many unscrupulous reps who will say almost anything to make the sale. Vivint has come under scrutiny in the past for their door to door sales efforts…and now takes great pains to provide additional oversight and transparency to the Vivint door to door program.

To avoid a  potential scam, if a door-to-door sales rep comes to your home, you should first get their badge number and verify their identity.

Each Vivint sales rep is issued a photo ID with a badge number that can be entered online to verify that they are an authorized representative. Vivint Scam - Vivint Sales Rep verification page

There are Vivint Reviews that reference a  Vivint scam involving unscrupulous competitors posing as Vivint sales reps updating equipment to a competitors system which had “bought them out”

So when it comes to any door-to-door sales “pitch”  – be wary.

Make sure to verify their identity- and don’t sign anything on the spot.  The “deal” will still be available tomorrow.

Make sure to do your due diligence. Frankly…for the best deal, we recommend that you deal with any company directly.


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Vivint Terms and Conditions

Minimum $39.99/month services agreement required. Minimum $549.99 equipment purchase may be financed at 0% annual percentage rate (APR) for up to 60 months with no down payment (for example $9.17/month for 60 months for $549.99 of equipment financed). Subject to credit approval. Month-to-month service agreement available when equipment is purchased upfront. Additional equipment may be purchased and financed. Financing options require monthly services agreement coterminous with applicable financing agreement (for example $39.99/month for 60 months = total services cost $2,399.40). Camera functionality starts at $49.99/month for services, with additional equipment purchase or financing required. System supports up to four cameras subject to sufficient wifi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing. Offer not available in all states or provinces. Taxes and local permit fees may apply. New Vivint Customers only. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.

Last Updated on January 19, 2023 by The Home Security Advisor

Vivint Home Security Systems – Vivint Reviews, FAQs, Equipment, Plans and Pricing for 2023 was last modified: January 19th, 2023 by The Home Security Advisor
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