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Brinks Home Security

 

Brinks Home Security Reviews

 

Brinks Home Security Reviews - Brinks Security Logo

 

In our 2018 Brinks Home Security reviews, we explore the resurgence of one of the most storied home security brands and take a close look at how Brinks Home Security systems stack up to modern security solutions.

 

Brief History of Brinks Security

 

Founded over 100 years ago as a bank courier service, Brinks launched a home security division in 1983 and evolved into one of the nation’s most recognized home alarm companies until they were bought out by ADT in 2010.  However, they retained the branding rights and recently entered into a long-term licensing agreement with Moni Security.

 

Moni Security – LiveWatch Security – now Brinks Home Security?

 

Recently renamed Moni,  Monitronics is a national security company that provides top rated monitoring services and installations primarily through a network of authorized dealers. In 2018, they rebranded as Moni and began the process of expanding their business model to include the integration of corporate-owned sales and installation efforts to supplement the dealer program.

Moni is hoping the acquisition of the rights to market their Moni and Livewatch product lines under one of the oldest, most trusted and highly recognized Brinks Security brand will accelerate their growth.

 

Brinks Security Reviews

 

One of the reasons that Monitronics elected to revamp their program and rebrand was not only to capitalize on name recognition of a powerhouse security brand, but also to counter negative perceptions from existing customer Monitronics reviews.  While overall our LiveWatch reviews were positive, Monitronics reviews were not always as kind.

We hope that folks will weigh in below in our section for Brinks Alarm reviews.

Our Brinks Security  summary and detailed editor’s reviews are followed by an area for Brinks Customer Reviews.

 

 

Future Brinks Home Security customer or existing Monitronics patron?

Brinks Home Security Systems

Are you researching Brinks alarm systems to protect your home and family?

The Home Security Advisor is a comprehensive home security resource to assist you in finding the best home security solutions for your family.

In addition to in-depth reviews and analysis, we provide company comparisons, answers to FAQs and a section for Customer Brinks Home Security Reviews.

To help you to learn more about Brinks – along with several of the other top-selling security alarm companies, we provide a table of contents, with “quick jump” links so you can easily find the most relevant information.

Brinks Home Security Reviews – 2019 Summary

Brinks Home Security
8.5 HSA Review
0 Users (0 votes)
Pros
A+ BBB Rating, DIY or Pro Install, 90 Day Returns
Cons
Questionable Customer Service, Confusing Options
Summary
Shows promise, but, many questions yet to be answered with integrations.
Reputation
Monitoring
Customer Service
Equipment
Price and Value

Website- www.brinks.home.com

Not sure if  Brinks Home Security Systems will be the right fit?

Brinks Home Security Reviews giving you second thoughts?

Find alternatives to Brinks Security and  find your Best Home Security Company.

 
    Brinks Home Security Reviews - Rect Logo

Facts and Features

  • HSA Rating - 8.5
  • BBB Rating - A+
  • Years in Business - 20+
  • SDM Ranking - 2
  • Equip. Man - Varies
  • Upfront Costs - $19+
  • Min. Monitoring Rate - $19.99
  • Contract Length - 0-36 mo.
  • Installation- DIY/Pro
  • Relocation - Easy
  • Equip. Warranty - 2 Year
  • Return Policy - 90 Days

Quick Jump to side by side summary comparisons of Brinks Alarms  vs :

Brinks  Review Sections- Click to Jump to Section

Brinks Security Review

 

 Reputation and Credibility

 

The Brinks Home Security brand was recently licensed to Moni, (previously Monitronics).  Although the Brinks name has been around for over 100 years, the reputation and credibility of the brand now rest in the hands of the company once known as  Moni.

In just a little over 20 years, Moni (now Brinks Security) has grown into the 2nd largest residential security provider in the US.  Headquartered in Dallas, Texas, they have over 700 employees with a network of over 400 dealers to service over a million homes and businesses.

They operate their own 5 Diamond Certified Alarm Response Center, have been the recipients of numerous awards and industry accolades and has previously enjoyed an A+ BBB Rating.

 

Brinks Alarm Monitoring

 

Moni operates their own  UL Listed, Five Diamond Certified monitoring station. .They offer  24/7 protection against intrusion, medical and personal safety, fire and environmental hazards and are a leading provider of 2-way voice monitoring.

 

Brinks Security Monitoring Packages

 

A full range of monitoring services is offered – from basic self-monitored security (through their partnership with NEST) to professionally monitored home security and fully integrated energy management, home automation and video packages.

Basic Professional Monitoring– This includes 24/7 monitoring over cellular or broadband connection, starting at $39.99/mo. for :

  • Intrusion
  • Fire and smoke
  • Medical emergency
  • Carbon monoxide
  • Flood
  • Low temperature

Professionally Monitored Packages

 

 

Brinks Home Complete– Starting at $39.00/mo., this level of monitoring service includes:

  • FREE* Basic System –  (IQ Gen 2 Panel, 3 Door/Window Sensors, 1 Motion Detector)
  • Smartphone Control – Provided by Alarm.com which enables you to access and control your system from any computer, tablet or mobile device.
  • Crash and Smash Protection – An Alarm.com service which alerts the Brinks monitoring center if your system is destroyed.
  • LiveVoice® Assist – This feature enables 2-way voice communication through the panel.
  • Location Based Control – A feature of Alarm.com, and more commonly known as Geofencing.  It enables you to automate a number of your Brinks home security system’s functions based on your phone’s location.
  • ASAP’er – ASAP’er is an emergency contact communications App which alerts all of the emergency contacts of system activity simultaneously. It enables all respondents to communicate with each other in a group forum.

 

Brinks Home Complete with Video– Starting at $49.00/mo.-  includes all the features of Brinks Home Complete, plus :

  • 1 Indoor Camera
  • 1 Skybell Camera
  • Live Video Streaming
  • Cloud Video Storage

 

Each package comes with a generous 90 Day Money Back Guarantee.

Both Brinks Home Complete and Brinks Home Complete with Video packages come pre-configured as DIY systems or are available with Brinks Professional Installation for an additional $199.  

The Professional Installation includes a system demonstration and extends the 2-year warranty to a Lifetime Warranty.  The extended warranty is also available a-la-carte for $49.

 

Nest Secure

 

 

Nest Secure

 

Brinks has elected to also offer a self-monitored security system through their partnership with Nest Secure.  The basic Nest Secure package is available for $299 and includes:

  • 1 Nest Guard (Control Panel / Hub)
  • 2 Nest Detects (Door/Window Sensors w/ motion detection)
  • 2 Nest Tags – (Key FOBS)

Monthly monitoring of the Nest Secure is either $29/mo. on a month to month basis, or $19/mo. with a 3 year contract.

 

Brinks Security – Pricing and Equipment

 


 

 

The basic Brinks home security systems are free when you sign a 3 Year contract for the Brinks Home Complete or Brinks Home Complete with Video.

For $199 it can be professionally installed by local authorized dealers that are certified by Brinks. The approved security components are primarily manufactured by Qolsys and branded for Brinks.

The activation fee is just $19.

The basic package prices are fairly competitive with other national companies as are add-on components.  Doors sensors are just $29, motion detectors are $78 and smoke detectors are $79.

 

Customer Service

 

Brinks maintains an outstanding A+ BBB rating.  However, like all large home security companies, it is not difficult to find negative online customer reviews. Most complaints revolve around the difficulty of canceling the 3-year contract and service call billing issues.

Brinks support is available through chat, e-mail and phone.

 

Brinks Security Summary

 

Brinks offers a quality alternative to one seeking a nationally recognized brand offering either DIY or a professionally installed system, installed by a local authorized dealer.  While they certify the individual dealers to help assure a quality customer experience,  the service experience may vary significantly depending on the caliber of the independent dealer in your area.

Having been involved in a couple of major acquisitions in the last couple of years…it appears that the customer experience may have been suffering…  In light of the fact that there has been so much change in the past few years, one might be better served by companies that have a more stable track record and business model.

If you are getting your system professionally installed, we recommend that you research the local dealer, and explore our top alarm companies before making any long-term commitment.

 

 

Can Brinks Home Security Compare to our Top Alarm Companies? 

>>CLICK HERE to Read More!<<

 

Home Security company Comparison Chart

 

Please feel free to offer your comments, feedback on this Brinks Security Review or share your experience with Brinks Alarm systems below.

Customer Brinks Home Security Reviews

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Brinks  Security Review -Video Summary

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Brinks Alarm Equipment

Brinks offers a wide variety of equipment, but the primary line-up is the is the Brinks Home Touch system which is anchored by the revolutionary Qolsys IQ Gen2 Panel.

Brinks authorized dealers can choose their own from approved providers list.

  • Honeywell
  • DSC
  • GE/Interlogix
  • 2Gig Technologies

 

The Brinks Home Touch

Qosys IQ Gen 2

 

Qolsys IQ2

 

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The rankings and ratings expressed on this site are the opinion of www.thehomesecurityadvisor.com and are subject to change. To keep this valuable service free, we generate advertising revenue from the companies featured in our rankings. Learn More.

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Frequently Asked Questions

 

How do Brinks Home Security Systems compare with the top competition?

 

Brinks Home Security is the 2nd largest home security company in the US and has a  network of authorized dealers that cover the majority of states. If you want a nationally recognized company with professional installation and are looking for an alternative to ADT, Protection One and Vivint -Brinks is a reasonably good choice…IF you are willing to sign a 3-year contract.

Because installations are handled by local dealers there is some inconsistency in the customer experience…and, as a result- negative online reviews and feedback regarding their sales and contract renewal practices. We feel that there are a number of better security options offered by our top-rated security companies and those listed in side by side comparisons, below.

Brinks vs ADT vs  Vivint vs Frontpoint vs Protect America vs Link Interactive

 

(Click “+” Below to Toggle Open Columns and Expand)

↓↓↓↓↓↓

Brinks

<p>

    Brinks Home Security Reviews - Rect Logo

Facts and Features

  • HSA Rating - 8.5
  • BBB Rating - A+
  • Years in Business - 20+
  • SDM Ranking - 2
  • Equip. Man - Varies
  • Upfront Costs - $19+
  • Min. Monitoring Rate - $19.99
  • Contract Length - 0-36 mo.
  • Installation- DIY/Pro
  • Relocation - Easy
  • Equip. Warranty - 2 Year
  • Return Policy - 90 Days
</p>

ADT Monitoring
    ADT Security Reviews -Safe Street Rectangular Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

Protect America
    Protect America Logo

Facts and Features

  • HSA Rating - 9.6
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days

Frontpoint
    Top 10 Alarm Companies- Frontpoint Security

Facts and Features

  • HSA Rating - 9.5
  • BBB Rating - A+
  • Years in Business - 8
  • SDM Ranking - N/A
  • Equip. Man - Frontpoint
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $44.99
  • Contract Length - NO Contract!
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day

Brinks vs Vivint

Brinks Home Security Reviews’

Brinks Alarms vs Vivint

 

You can get professional installation from either of the companies, although Brinks also offers a DIY option.

However, Vivint uses primarily their own employees, whereas Brinks installations are either DIY or primarily done through their network of 3rd party authorized dealers.

As a result, the experience can vary significantly from one Brinks dealer to the next. As a result, you may come across a number of negative Brinks Security reviews that complain about the installation performance of a local dealer.

You may find that there are discrepancies in Brinks home security systems pricing and equipment selection which is often determined by the local dealer.

Vivint introduced a new Flexpay option in 2017 which enables prospective customers to finance the equipment over 42-60 months with 0% interest. Equipment is purchased separately from the monitoring.

If a customer elects to purchase the equipment outright…there is no monitoring contract required!

 

Some Vivint Advantages over Brinks Home Alarm Systems

 

• Vivint Sky Touchscreen Display Control Panel comes standard Vivint -Best Home Automation Trophy
• Professional Set Up and Installation at no additional cost
• Full Range of Monitoring Options
• Nationwide Service Network
• Voice Control as well as 2 Way Voice Communication Available
• Industry Leading Home Automation Capabilities
• Nationwide Relocation Program
•  Award Winning Vivint Home App- 4.5 Star Rating!
• 0% Interest Flexpay Equipment Financing
• Lifetime Equipment Warranty

 

Before committing to a long-term Monitronics contract, check out our Brinks Home SecurityReviews.

You should seriously consider comparing them with Vivint.

 

Get More Info on Vivint Home Security Systems 

Read our Vivint Reviews

Call For FREE Quote- 855-695-1727

 

 

Tips to Keep any Home Safer

Beyond Brinks Home Security

 

  In addition to a Brinks alarm -below are a handful of easy steps to safeguard your property from burglars.  

1. Keep the home properly illuminated. Outside motion lights are an excellent deterrent against nighttime home invasions.

2. Create the illusion that you are home simply by employing timers on lighting, radios and also Televisions. Making your house seem to be occupied, even when no one is home, will certainly dissuade criminals.

3. If you’re going away, have a next-door neighbor collect the newspaper. Suspend mail delivery and schedule to have the lawn cut or driveway shoveled.

4. Have shades drawn in spots with particularly expensive equipment.

5. Give a spare set of keys to a dependable friend. Never leave them underneath a door mat, over the front door or under a plant pot.

6. Don’t broadcast that you are going away on social media, e-mail auto responders or answering machine messages. This informs criminals your home is unoccupied.

Consider a professionally monitored alarm system from one of our top-rated security companies. It will help reduce the chances of an attempted burglary, and provide you with a great many other life safety benefits that will increase one’s sense of security and provide you with 24/7 peace of mind!

 

Brinks Alarm Install Considerations

Things to Consider when choosing a Brinks Home Security system.

 

Do it yourself Brinks Alarm System as opposed to Brinks Security Professional Install?

One of the initial things to consider is whether you want to put in the unit personally or perhaps pay for a professional installation. Traditionally, home security systems would have to be hardwired into the home. This would call for drilling and even cutting openings into the walls, fishing electrical wires and complicated mounting and extensive programming.

But…times have changed. because the equipment is wireless, Brinks Security even offers both DIY and Professionally installed options. Online  Brinks Home Security Reviews indicate that most customers find the DIY option quite simple to install. 

Home security technology continues to be improved through the years to really make the customers home system security products exceptionally easy to use… and install. It is no longer necessary for professionals to install to ensure customer’s security.

The more capable Do-it-yourself alarm companies have actually vastly streamlined the installation program in order to make it simple for even the most technically challenged property owners.

The better companies, such as Brinks, Frontpoint Home Security and Protect America Security  pre-program the whole system prior to mailing it out, guaranteeing that all the end user has to do is attach the devices and simply contact them to get the system initialized. More than 90% of house owners determined our best DIY alarms systems were quite straightforward to install!

 

Benefits of DIY Brinks Security Set Up

 

Potential benefits to Brinks Home Security DIY Install 

  • Less Up Front Money– Simple DIY alarm set up can save you hundreds over a professionally installed system. Brinks Homne Security Reviews often complain of profesional installation issues. Moreover, many have found that that equipment costs on larger  systems were too high. 
  • Month to Month Contracts –  The Brinks Alarm contracts are less than some of the competition, but many DIY alarm companies such as Frontpoint are now month to month. 
  • No Waiting– With a professionally installed Alarm System,  you will need to schedule an appointment with a technician-during normal business hours. With a DIY alarm system, you can install it yourself at a time that is convenient for you.  
  • Increases System Knowledge– Home security owners who install their own alarm systems are able to get more familiar with all the features and operation of their systems. 
  • Portability– With a wireless DIY security system, you can just set it up again at your new home. Many competitors’ reviews complain that service is not always available when they move to a new area.
  • No strangers – While Brinks Home Security takes great care in hiring technicians…they sometimes have to use 3rd party sub-contractors.  They may not be as well vetted as their own employees.  Why take a chance when a wireless home security system is so easy to install?

 

DIY Security System Set-Up Benefits of  Brinks Home Security 

Brinks Home Security Reviews- DIY Brinks Security System Advantages Infographic

 

 

Advantages of a Brinks Security System Professional Install

• Reduced Time and effort
• Somewhat more Know-how

Even though a professionally installed system from Brinks Home Security  may well demand less energy, a large proportion found that the equipment made available through the top Do it yourself home security system service providers were simple  to install, user friendly and consequently ended up saving individuals a considerable sum of money compared to a installed by a professional system.

If you should decide on professional installation, and get Brinks Security, remember to determine how experienced the installation specialist is, as well as whether they have previously been background checked as well as undergone drug screening. Inquire whether or not the supplier has their own employees or possibly uses 3rd party subcontractors.

Using Brinks Alarm sub-contractors isn’t necessarily a bad thing (they might even have more past experiences compared to company employees) nevertheless ensure that they ought to have actually completed comprehensive screening prior to allowing them into your your home.

 

Local vs. Nationwide Brinks Security Service

 

When it comes to  acquiring the right security company for helping help safeguard your home and  loved ones, we suggest getting a nationwide home security company which has had a reliable background and is focused solely on home security systems.  Brinks Home Security reviews indicate the ability to provide relocation services anywhere in the country is an important  consideration.

We live in a mobile culture, and no one knows when you may be required to transfer or relocate and …and have to move your Brinks alarm to another city.

Brinks  has a dealer network that covers pretty much the entire U.S.

In addition the DIY option for a Brinks Home Security System means it can go wherever you do…

 

 

Brinks Alarm APP

 

Brinks Home Security Review Uncovers 7 Benefits of the

Brinks Home Security Systems App

 

Brinks Security offers an easy to use mobile app. The Brinks Alarm control panel provides a central hub that manages virtually any compatible home automation equipment, while still managing to keep Brinks Home Security prices competitive.

 

Brinks Security APP

 

Brinks Home Security Systems Mobile App – Features and Benefits

 

  • Arm/Disarm System – Brinks Security Systems offer basic features such as allowing you to turn your alarm on or off from any mobile device.
  • Lock/Unlock Doors –  The Brinks Security App also enables you to control compatible door locks. Rules can be set up to automate most features.
  • Brinks Security Cameras – allow you to record video or watch in real time- right through the app. A Brinks Home Security Camera lets you monitor your pets and check in on the children as they arrive home from school. The Brinks Alarm system can be set up with both indoor and outdoor surveillance systems.
  • Real-Time Alerts –  Most Brinks Security packages let you set real-time alerts that will notify you via text or e-mail.
  • Thermostat Control – The Brinks Alarm App can even serve as a home energy management hub.  It allows you to control the thermostat and…
  • Turn Lights On/OFF –This will ensure that you will always be able to walk into a well lit home…
  • Control Appliances – With Brinks Home Security systems, you can even start a pot of coffee from the office.  You can return home to the smell of freshly brewed coffee!

If you’ve had the opportunity to check out the Brinks Security App, make sure to share your Brinks Reviews with our readers in our section for Brinks Home Security Reviews!

Brinks Security Arming Modes

Brinks Home Security Systems Arming Modes

 

OFF — When your Brinks Security system is turned off, many sensors and features are still active.   Your Brinks alarm system will still alert you if contacted windows or doors are open by sounding a local chime.  In addition, environmental and life security systems are still active. If a smoke detector is triggered,  the alarm will sound and your system will still alert the central monitoring station.

Stay– The stay mode will arm just the doors and windows of the Brinks security system.

Away–  On brinks home security systems, the away setting will trigger any interior motion sensors as well as the windows and doors.

Instant — You are able to eliminate the entry delay in your Brinks  alarm system by arming it in instant manner.

Duress –  If someone were to force you to disarm the system, a special duress code will trigger immediate emergency response.

 Panic –  The Brinks Home Security system is equipped with emergency panic button on the main panel.  This alerts the monitoring station of an occupied panic signal. 

 

Brinks Home Security Systems Arming Options

 

Brinks Home Security Systems Arming Modes - Infographic

 

If you’re already a Brinks customer, please feel free to share your experiences in our area for Brinks Home Security reviews. Customer reviews help home security buyers decide if a Brinks alarm system is right for them.

Uses for Brinks Alarm System Sensors

Brinks Home Security Reviews Unique Sensor Uses

 

Brinks Home Security sensors can be used for many other things besides just contacting doors and windows. 

Many top-rated home alarm systems can be set up so that specific door or window sensors function as non-reporting devices.  With this configuration the  magnetic sensors will only  activate the chime and send an alert signal through your Brinks Security Systems App -without activating any alarm.  The mobile app will let you check out your Brinks Security Cameras right on your smart phone. 

 

Brinks Security Systems -Optional Sensor Applications

 

Some less traditional sensor uses might be:

  • Gun Safe – Mounting a Brinks Home Security sensor on your gun cabinet will provide a second layer of protection.  That way, if someone gets into your gun cabinet, you will be notified.
  • Liquor and Medicine Cabinets- Your Brinks Home Alarm system can also help with monitoring the contents of your liquor and medicine cabinets.  
  • Hazardous Materials- Prevent an accidental poisoning.  Mount Brinks alarm system contacts on any cabinet that a youngster might be able to reach that might contain harmful or toxic materials.
  • Tool Shed- If the tool shed is close enough to the control panel of your Brinks Home Security system, a sensor can be mounted in the tool shed door. You should inquire about special outdoor sensors to deal with extreme temperatures and the elements
  • Mailbox- No need to wonder if mail has been delivered.  Brinks alarm system door/window sensors can be placed on the mailbox to let you know.
  • Pool Gate – Families with young children should be extra careful if they have a swimming pool. An outdoor sensor on the gate can let you know when someone accesses the pool area.

Keep in mind, outdoor applications may require more robust sensors. In addition, mounting on some surfaces can be difficult and you need to be sure the sensor is within range of the Brinks alarm system.

Consult Brinks Home Security tech support to see which products will work best for you.

 

If you have a Brinks Security System, let us know how you like it  in the  Brinks Home  Security Review section.

 

 

Brinks Home Security Systems – Sensor Uses Infographic

 

6 Special Uses for Brinks Home Security Sensors - Infographic

Avoiding Brinks Security False Alarms

 

How to Avoid False Alarms with Brinks Home Security Systems

 

Brinks Security false alarms arising from home security systems  could quite possibly lead to expensive fees and penalties

Though rarely mentioned in Brinks Home Security Reviews, the vast majority of dispatches are due to false alarms.  

To prevent this from happening to you, following are some ideas to limit the chances of getting a false alarm with your Brinks Alarm system.

• Make sure everyone is familiar with how to disarm the system. Your alarm has a master passcode, as well as a number of supplemental individual codes which may be programmed into the system. Be that everyone knows their code and is able to disarm the  system.

• Ensure that everyone also knows about the security password. If there is an alarm, the central monitoring station is generally going to call the home to verify the signal. They will request the security password to confirm that the person picking up is an authorized party. Fail to provide the correct password, and the monitoring center will dispatch the police.

• Be certain that every window and door is securely shut before arming the system. Any entrance that is left somewhat ajar might be blown open while you are away and set off the alarm.

• Make sure that all sensors are positioned properly. Motion sensors must be attached at a height of 6’.  They should be located away from the fans, heating units, fireplace and air conditioning.

• If possible, pets should be confined away from motion detectors. If that is not possible, you should request that Brinks Security install “pet friendly” or “pet immune” detectors that could screen out smaller pets below 40, 50 even 80 lbs. They could also set up the motion sensors to create pet alleys or install glass break detectors instead of motions.

• Make sure you switch out batteries when they get low.  Your system or the Brinks App will notify you when they are getting low. In the event that you have a system error alert, perform a status check to determine the problem.  Reach out  to  Brinks Home Security Customer Service if you get an error signal.

You should also keep user manuals/codes/passwords secured aand handy…so that they can be checked if necessary.

But, the easiest way to avoid false alarms is by using your system on a consistent basis and ensure that everyone understands the right way to operate the system.

 

Thank you for visiting! Please feel free to share our Brinks Home Security Reviews, below or follow us, above.  If you or someone you know has experience with a Brinks Alarm System or Brinks Security Systems, we hope you will share that experience in our Customer Reviews.

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Brinks Home Security was last modified: January 6th, 2020 by The Home Security Advisor
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