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Brinks Home Security


Brinks Home Security Reviews


Brinks Home Security Reviews - Brinks Security Logo


In our 2018 Brinks Home Security reviews, we explore the resurgence of one of the most storied home security brands and take a close look at how Brinks Home Security systems stack up to modern security solutions.


Brief History of Brinks Security


Founded over 100 years ago as a bank courier service, Brinks launched a home security division in 1983 and evolved into one of the nation’s most recognized home alarm companies until they were bought out by ADT in 2010.  However, they retained the branding rights and recently entered into a long-term licensing agreement with Moni Security.


Moni Security – LiveWatch Security – now Brinks Home Security?


Recently renamed Moni,  Monitronics is a national security company that provides top rated monitoring services and installations primarily through a network of authorized dealers. In 2018, they rebranded as Moni and began the process of expanding their business model to include the integration of corporate-owned sales and installation efforts to supplement the dealer program.

Moni is hoping the acquisition of the rights to market their Moni and Livewatch product lines under one of the oldest, most trusted and highly recognized Brinks Security brand will accelerate their growth.


Brinks Security Reviews


One of the reasons that Monitronics elected to revamp their program and rebrand was not only to capitalize on name recognition of a powerhouse security brand, but also to counter negative perceptions from existing customer Monitronics reviews.  While overall our LiveWatch reviews were positive, Monitronics reviews were not always as kind.

We hope that folks will weigh in below in our section for Brinks Alarm reviews.

Our Brinks Security  summary and detailed editor’s reviews are followed by an area for Brinks Customer Reviews.



Future Brinks Home Security customer or existing Monitronics patron?

Brinks Home Security Systems

Are you researching Brinks alarm systems to protect your home and family?

The Home Security Advisor is a comprehensive home security resource to assist you in finding the best home security solutions for your family.

In addition to in-depth reviews and analysis, we provide company comparisons, answers to FAQs and a section for Customer Brinks Home Security Reviews.

To help you to learn more about Brinks – along with several of the other top-selling security alarm companies, we provide a table of contents, with “quick jump” links so you can easily find the most relevant information.

Brinks Home Security Reviews – 2019 Summary

Brinks Home Security
8.5 HSA Review
0 Users (0 votes)
A+ BBB Rating, DIY or Pro Install, 90 Day Returns
Questionable Customer Service, Confusing Options
Shows promise, but, many questions yet to be answered with integrations.
Customer Service
Price and Value


Not sure if  Brinks Home Security Systems will be the right fit?

Brinks Home Security Reviews giving you second thoughts?

Find alternatives to Brinks Security and  find your Best Home Security Company.


    Brinks Home Security Reviews - Rect Logo

Facts and Features

  • HSA Rating - 8.5
  • BBB Rating - A+
  • Years in Business - 20+
  • SDM Ranking - 2
  • Equip. Man - Varies
  • Upfront Costs - $19+
  • Min. Monitoring Rate - $19.99
  • Contract Length - 0-36 mo.
  • Installation- DIY/Pro
  • Relocation - Easy
  • Equip. Warranty - 2 Year
  • Return Policy - 90 Days

Quick Jump to side by side summary comparisons of Brinks Alarms  vs :

Brinks  Review Sections- Click to Jump to Section

Brinks Security Review


 Reputation and Credibility


The Brinks Home Security brand was recently licensed to Moni, (previously Monitronics).  Although the Brinks name has been around for over 100 years, the reputation and credibility of the brand now rest in the hands of the company once known as  Moni.

In just a little over 20 years, Moni (now Brinks Security) has grown into the 2nd largest residential security provider in the US.  Headquartered in Dallas, Texas, they have over 700 employees with a network of over 400 dealers to service over a million homes and businesses.

They operate their own 5 Diamond Certified Alarm Response Center, have been the recipients of numerous awards and industry accolades and has previously enjoyed an A+ BBB Rating.


Brinks Alarm Monitoring


Moni operates their own  UL Listed, Five Diamond Certified monitoring station. .They offer  24/7 protection against intrusion, medical and personal safety, fire and environmental hazards and are a leading provider of 2-way voice monitoring.


Brinks Security Monitoring Packages


A full range of monitoring services is offered – from basic self-monitored security (through their partnership with NEST) to professionally monitored home security and fully integrated energy management, home automation and video packages.

Basic Professional Monitoring– This includes 24/7 monitoring over cellular or broadband connection, starting at $39.99/mo. for :

  • Intrusion
  • Fire and smoke
  • Medical emergency
  • Carbon monoxide
  • Flood
  • Low temperature

Professionally Monitored Packages



Brinks Home Complete– Starting at $39.00/mo., this level of monitoring service includes:

  • FREE* Basic System –  (IQ Gen 2 Panel, 3 Door/Window Sensors, 1 Motion Detector)
  • Smartphone Control – Provided by which enables you to access and control your system from any computer, tablet or mobile device.
  • Crash and Smash Protection – An service which alerts the Brinks monitoring center if your system is destroyed.
  • LiveVoice® Assist – This feature enables 2-way voice communication through the panel.
  • Location Based Control – A feature of, and more commonly known as Geofencing.  It enables you to automate a number of your Brinks home security system’s functions based on your phone’s location.
  • ASAP’er – ASAP’er is an emergency contact communications App which alerts all of the emergency contacts of system activity simultaneously. It enables all respondents to communicate with each other in a group forum.


Brinks Home Complete with Video– Starting at $49.00/mo.-  includes all the features of Brinks Home Complete, plus :

  • 1 Indoor Camera
  • 1 Skybell Camera
  • Live Video Streaming
  • Cloud Video Storage


Each package comes with a generous 90 Day Money Back Guarantee.

Both Brinks Home Complete and Brinks Home Complete with Video packages come pre-configured as DIY systems or are available with Brinks Professional Installation for an additional $199.  

The Professional Installation includes a system demonstration and extends the 2-year warranty to a Lifetime Warranty.  The extended warranty is also available a-la-carte for $49.


Nest Secure



Nest Secure


Brinks has elected to also offer a self-monitored security system through their partnership with Nest Secure.  The basic Nest Secure package is available for $299 and includes:

  • 1 Nest Guard (Control Panel / Hub)
  • 2 Nest Detects (Door/Window Sensors w/ motion detection)
  • 2 Nest Tags – (Key FOBS)

Monthly monitoring of the Nest Secure is either $29/mo. on a month to month basis, or $19/mo. with a 3 year contract.


Brinks Security – Pricing and Equipment




The basic Brinks home security systems are free when you sign a 3 Year contract for the Brinks Home Complete or Brinks Home Complete with Video.

For $199 it can be professionally installed by local authorized dealers that are certified by Brinks. The approved security components are primarily manufactured by Qolsys and branded for Brinks.

The activation fee is just $19.

The basic package prices are fairly competitive with other national companies as are add-on components.  Doors sensors are just $29, motion detectors are $78 and smoke detectors are $79.


Customer Service


Brinks maintains an outstanding A+ BBB rating.  However, like all large home security companies, it is not difficult to find negative online customer reviews. Most complaints revolve around the difficulty of canceling the 3-year contract and service call billing issues.

Brinks support is available through chat, e-mail and phone.


Brinks Security Summary


Brinks offers a quality alternative to one seeking a nationally recognized brand offering either DIY or a professionally installed system, installed by a local authorized dealer.  While they certify the individual dealers to help assure a quality customer experience,  the service experience may vary significantly depending on the caliber of the independent dealer in your area.

Having been involved in a couple of major acquisitions in the last couple of years…it appears that the customer experience may have been suffering…  In light of the fact that there has been so much change in the past few years, one might be better served by companies that have a more stable track record and business model.

If you are getting your system professionally installed, we recommend that you research the local dealer, and explore our top alarm companies before making any long-term commitment.



Can Brinks Home Security Compare to our Top Alarm Companies? 

>>CLICK HERE to


Home Security company Comparison Chart


Please feel free to offer your comments, feedback on this Brinks Security Review or share your experience with Brinks Alarm systems below.

Customer Brinks Home Security Reviews

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Brinks  Security Review -Video Summary

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Brinks Alarm Equipment

Brinks offers a wide variety of equipment, but the primary line-up is the is the Brinks Home Touch system which is anchored by the revolutionary Qolsys IQ Gen2 Panel.

Brinks authorized dealers can choose their own from approved providers list.

  • Honeywell
  • DSC
  • GE/Interlogix
  • 2Gig Technologies


The Brinks Home Touch

Qosys IQ Gen 2


Qolsys IQ2


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Frequently Asked Questions


How do Brinks Home Security Systems compare with the top competition?


Brinks Home Security is the 2nd largest home security company in the US and has a  network of authorized dealers that cover the majority of states. If you want a nationally recognized company with professional installation and are looking for an alternative to ADT, Protection One and Vivint -Brinks is a reasonably good choice…IF you are willing to sign a 3-year contract.

Because installations are handled by local dealers there is some inconsistency in the customer experience…and, as a result- negative online reviews and feedback regarding their sales and contract renewal practices. We feel that there are a number of better security options offered by our top-rated security companies and those listed in side by side comparisons, below.

Brinks vs ADT vs  Vivint vs Frontpoint vs Protect America vs Link Interactive


(Click “+” Below to Toggle Open Columns and Expand)




    Brinks Home Security Reviews - Rect Logo

Facts and Features

  • HSA Rating - 8.5
  • BBB Rating - A+
  • Years in Business - 20+
  • SDM Ranking - 2
  • Equip. Man - Varies
  • Upfront Costs - $19+
  • Min. Monitoring Rate - $19.99
  • Contract Length - 0-36 mo.
  • Installation- DIY/Pro
  • Relocation - Easy
  • Equip. Warranty - 2 Year
  • Return Policy - 90 Days

ADT Monitoring
    ADT Security Reviews - Protect Your Home Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

Protect America
    Protect America Logo

Facts and Features

  • HSA Rating - 9.6
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days

    Top 10 Alarm Companies- Frontpoint Security

Facts and Features

  • HSA Rating - 9.5
  • BBB Rating - A+
  • Years in Business - 8
  • SDM Ranking - N/A
  • Equip. Man - GE/Qolsys
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $34.99
  • Contract Length - 12/36 mo.
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day

Brinks vs Vivint

Brinks Home Security Reviews’

Brinks Alarms vs Vivint


You can get professional installation from either of the companies, although Brinks also offers a DIY option.

However, Vivint uses primarily their own employees, whereas Brinks installations are either DIY or primarily done through their network of 3rd party authorized dealers.

As a result, the experience can vary significantly from one Brinks dealer to the next. As a result, you may come across a number of negative Brinks Security reviews that complain about the installation performance of a local dealer.

You may find that there are discrepancies in Brinks home security systems pricing and equipment selection which is often determined by the local dealer.

Vivint introduced a new Flexpay option in 2017 which enables prospective customers to finance the equipment over 42-60 months with 0% interest. Equipment is purchased separately from the monitoring.

If a customer elects to purchase the equipment outright…there is no monitoring contract required!


Some Vivint Advantages over Brinks Home Alarm Systems


• Vivint Sky Touchscreen Display Control Panel comes standard Vivint -Best Home Automation Trophy
• Professional Set Up and Installation at no additional cost
• Full Range of Monitoring Options
• Nationwide Service Network
• Voice Control as well as 2 Way Voice Communication Available
• Industry Leading Home Automation Capabilities
• Nationwide Relocation Program
•  Award Winning Vivint Home App- 4.5 Star Rating!
• 0% Interest Flexpay Equipment Financing
• Lifetime Equipment Warranty


Before committing to a long-term Monitronics contract, check out our Brinks Home SecurityReviews.

You should seriously consider comparing them with Vivint.


Get More Info on Vivint Home Security Systems 

Read our Vivint Reviews

Call For FREE Quote- 855-695-1727



Brinks Alarm vs ADT

Brinks Home Security Systems vs ADT Monitored Security


Why Choose ADT Monitoring?

While Brinks Home Security protects a million customers, there are over 6 million homes and businesses in the US  that are covered by  ADT monitored security systems. ADT has over 140 years of experience and provides 6 Redundant UL Listed, 5 Diamond Certified monitoring stations. Each is staffed with the most highly trained professionals in the business.

Brinks has 1 monitoring center.

Both systems can be professionally installed. Additionally, Brinks home security systems can be installed by the homeowner.

Both Brinks and ADT use the most reliable, state of the art equipment.

ADT Benefits include:

  • FREE Security System -$850 Value*Cox Homelife Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)


*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below) So if you are looking at professionally installed home security systems, you should definitely investigate what has made ADT the #1 name in the home security!

Get More Info on ADT Monitoring

See our ADT Security Reviews

Call For FREE Quote- 888-495-9434

Tips to Keep any Home Safer

Beyond Brinks Home Security


  In addition to a Brinks alarm -below are a handful of easy steps to safeguard your property from burglars.  

1. Keep the home properly illuminated. Outside motion lights are an excellent deterrent against nighttime home invasions.

2. Create the illusion that you are home simply by employing timers on lighting, radios and also Televisions. Making your house seem to be occupied, even when no one is home, will certainly dissuade criminals.

3. If you’re going away, have a next-door neighbor collect the newspaper. Suspend mail delivery and schedule to have the lawn cut or driveway shoveled.

4. Have shades drawn in spots with particularly expensive equipment.

5. Give a spare set of keys to a dependable friend. Never leave them underneath a door mat, over the front door or under a plant pot.

6. Don’t broadcast that you are going away on social media, e-mail auto responders or answering machine messages. This informs criminals your home is unoccupied.

Consider a professionally monitored alarm system from one of our top-rated security companies. It will help reduce the chances of an attempted burglary, and provide you with a great many other life safety benefits that will increase one’s sense of security and provide you with 24/7 peace of mind!


Brinks Alarm APP


Brinks Home Security Review Uncovers 7 Benefits of the

Brinks Home Security Systems App


Brinks Security offers an easy to use mobile app. The Brinks Alarm control panel provides a central hub that manages virtually any compatible home automation equipment, while still managing to keep Brinks Home Security prices competitive.


Brinks Security APP


Brinks Home Security Systems Mobile App – Features and Benefits


  • Arm/Disarm System – Brinks Security Systems offer basic features such as allowing you to turn your alarm on or off from any mobile device.
  • Lock/Unlock Doors –  The Brinks Security App also enables you to control compatible door locks. Rules can be set up to automate most features.
  • Brinks Security Cameras – allow you to record video or watch in real time- right through the app. A Brinks Home Security Camera lets you monitor your pets and check in on the children as they arrive home from school. The Brinks Alarm system can be set up with both indoor and outdoor surveillance systems.
  • Real-Time Alerts –  Most Brinks Security packages let you set real-time alerts that will notify you via text or e-mail.
  • Thermostat Control – The Brinks Alarm App can even serve as a home energy management hub.  It allows you to control the thermostat and…
  • Turn Lights On/OFF –This will ensure that you will always be able to walk into a well lit home…
  • Control Appliances – With Brinks Home Security systems, you can even start a pot of coffee from the office.  You can return home to the smell of freshly brewed coffee!

If you’ve had the opportunity to check out the Brinks Security App, make sure to share your Brinks Reviews with our readers in our section for Brinks Home Security Reviews!

Avoiding Brinks Security False Alarms


How to Avoid False Alarms with Brinks Home Security Systems


Brinks Security false alarms arising from home security systems  could quite possibly lead to expensive fees and penalties

Though rarely mentioned in Brinks Home Security Reviews, the vast majority of dispatches are due to false alarms.  

To prevent this from happening to you, following are some ideas to limit the chances of getting a false alarm with your Brinks Alarm system.

• Make sure everyone is familiar with how to disarm the system. Your alarm has a master passcode, as well as a number of supplemental individual codes which may be programmed into the system. Be that everyone knows their code and is able to disarm the  system.

• Ensure that everyone also knows about the security password. If there is an alarm, the central monitoring station is generally going to call the home to verify the signal. They will request the security password to confirm that the person picking up is an authorized party. Fail to provide the correct password, and the monitoring center will dispatch the police.

• Be certain that every window and door is securely shut before arming the system. Any entrance that is left somewhat ajar might be blown open while you are away and set off the alarm.

• Make sure that all sensors are positioned properly. Motion sensors must be attached at a height of 6’.  They should be located away from the fans, heating units, fireplace and air conditioning.

• If possible, pets should be confined away from motion detectors. If that is not possible, you should request that Brinks Security install “pet friendly” or “pet immune” detectors that could screen out smaller pets below 40, 50 even 80 lbs. They could also set up the motion sensors to create pet alleys or install glass break detectors instead of motions.

• Make sure you switch out batteries when they get low.  Your system or the Brinks App will notify you when they are getting low. In the event that you have a system error alert, perform a status check to determine the problem.  Reach out  to  Brinks Home Security Customer Service if you get an error signal.

You should also keep user manuals/codes/passwords secured aand handy…so that they can be checked if necessary.

But, the easiest way to avoid false alarms is by using your system on a consistent basis and ensure that everyone understands the right way to operate the system.


Thank you for visiting! Please feel free to share our Brinks Home Security Reviews, below or follow us, above.  If you or someone you know has experience with a Brinks Alarm System or Brinks Security Systems, we hope you will share that experience in our Customer Reviews.

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Brinks Home Security was last modified: October 3rd, 2019 by The Home Security Advisor
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