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Alert 360 Reviews

The rankings and ratings expressed on this site are the opinion of and are subject to change. To keep this valuable service free, we may generate advertising revenue from some of the companies reviewed on this site. This in no way effects our ratings. Learn more.


Alert 360 Home Security Reviews


Central Security Group rebranded as Alert 360 in 2018.  Was this just a facelift for the long-established home security company or were there dramatic changes?


The Verdict on Alert 360 Security

Alert 360 and Central Security Group Reviews - pic of gavel


Want to know what Alert 360 customers think about their Central Security Group Security Systems, check out Alert 360 Reviews.  If you already are a customer, take a minute to share your experience in our section for Alert 360 Security Reviews.



Alert 360 Home Security


Despite having re-branded a few times over the years, Alert 360 still maintains an A+ BBB rating.

However, their rather limited service area combined with somewhat inconsistent dealer performance and the prospect of a 3-year monitoring agreement means that one should carefully scrutinize the contract and investigate the local dealer before making a decision.

Online Central Security Group Reviews reveal many concerns with the length of the contract and early termination fees.


Do you have Central Security Group (now Alert 360) Security Services – How do they compare?

Our review summary and detailed editor’s reviews are followed by the customer Alert 360 Reviews and a FAQ section in which we compare Central Security Group with some of our top-rated alarm companies. 

If you currently have an Alert 360 or  Central Security Group Home Security system, we hope you will share your experience with our readers below.


Potential Alert 360 customer or current Central Security Group client?


Considering securing your family utilizing an Alert 360 home alarm system?

Or perhaps you are actually a legacy Central Security Group Home Security customer investigationg  Central Security Group Reviews .

Existing customer looking for alternatives to the Alert 360 program?

The Home Security Advisor was developed to be a extensive reference to assist you in finding the best security solutions and make  informed decisions about home security …along with providing valuable tips on how to look after your property and family.

In addition to thorough research and analysis, you will discover customer testimonials, product comparisons with premier competitors, plus FAQs …as well as:

  • Strategies for reducing false alarms
  • Easy methods to reduce energy costs and minimize your insurance premiums
  • Various other benefits associated with an Alert 360 Security system

To assist you in quickly locating information on the Alert 360 Alarm System , along with some of the other most sought-after security alarm service providers,we have included a useful table of contents, with “quick jump” hyperlinks that may help you navigate straight to the particular areas that interest you most.


Alert 360 Security Reviews – Summary

Alert 360 Reviews
8.1 / 10 HSA Review
{{ reviewsOverall }} / 10 Users (8 votes)
A+ BBB Rating, 5 Diamond Monitoring, Latest Technologies
Limited Service Area, Aggressive Dealers, 3 Year Contracts with Auto-Renewal
A solid security choice if you live in the service area, and don't expect to move or relocate.
Customer Service8
Price and Value7


    Alert 360 Logo R

Facts and Features

  • HSA Rating - 8.5
  • BBB Rating - A+
  • Years in Business - 20+
  • SDM Ranking - 10
  • Equip. Man - 2Gig/Varies
  • Upfront Costs - Not Disclosed
  • Monitoring Rate - Not Disclosed
  • Contract Length - 36 mo.
  • Installation- Pro
  • Relocation - Witin Service Area Requires 3 Year Contract Extension
  • Equip. Warranty - 1 Year
  • Return Policy - NA

Alert 360 Home Security Systems Pros and Cons


A+ BBB Rating


Professional Install


Limited Service Area


Aggressive Dealers


3-Year Contract with Auto-Renewal

Alert 360 Reviews raising some questions?


Thinking of switching from Central Security Group?

Take Our Simple Quiz to find your Best Alert 360 Alternatives.

Quick Jump to side by side summary comparisons of Alert 360 Security vs :

Alert 360 Security Review Sections- Click to Jump to Section

Alert 360 Home Security


Reputation and Credibility


Headquartered in Tulsa Oklahoma, Alert 360 was founded as Security by Guardian in 1973. They later rebranded as Central Security Group…and ultimately changed the name to Alert 360 in 2018.

They  have grown to become the #10 ranked home security company on the SDM Top 100, and currently protects about 300,000 homes, families and businesses They enjoy an A+ BBB rating .

There have been 211 customer complaints filed with The Better Business Bureau in the past 3 years. Online reviews are very mixed with many complaints about misrepresentation of contractual commitments and auto-renewal clauses.

They appear to have done a commendable job of addressing online customer complaints, after the fact, to mitigate the impact of negative online Alert 360 reviews. A savvy social media manager clearly understands the importance of social media reputation damage control….

Still…there are those that question why it becomes necessary to lodge complaints to gain customer satisfaction.

To address the issues, they seem to have recently implemented the use of a “No Secrets” document that highlights the important contract elements in plain terms.


Alert 360 Monitoring


Alert 360 Security operates their own  UL Listed, Five Diamond Certified monitoring station. They offer  24/7 protection against intrusion, medical and personal safety, fire and environmental hazards and 2-way voice monitoring on select monitoring packages.

A full range of  monitoring services is offered – from basic home security over a landline to fully integrated energy management and home automation packages.  Monitoring rates are not disclosed online but likely run from about $40-$60 for interactive monitoring.

They advertise rates starting at $15.95….but, this is doubtless a takeover rate for existing  systems.

Alert 360 Packages




Alert 360 Sales Process


One of our major concerns is the lack of transparency of the website.  In order to get pricing, you need to reside within the service area and get a quote from a salesperson.  Depending on the situation, this may mean that it is necessary to schedule an in-home appointment.  This could be a company rep or an authorized dealer that services your location.

Some people may not be comfortable with the possibility of having to deal with aggressive salespersons or high pressure sales tactics.

Whatever the case, make sure that you clearly understand your contractual obligations before making any decisions.


Alert 360 Alarms – Pricing and Equipment


The home security systems are  professionally installed by Alert 360 and certified local authorized dealers. The standard equipment package for most security companies is typically a basic Control Panel with 3 door/ window sensors and a motion detector for $99 installed. Pricing is not disclosed, so that is just a guideline.

Additional equipment that can be can be purchased:Alert 360 Conrol Panel -2Gig

  • Color Touchscreen
  • Motion Sensor
  • Keyfob
  • Carbon Monoxide Detector
  • Medical Pendant
  • Heat Communicator
  • Smoke Communicator
  • Glass Break Detector
  • Micro Door/Window Sensor
  • Low Temperature Sensor
  • Pan and Tilt Camera
  • Standard Indoor Camera
  • Outdoor Camera
  • Doorbell Camera

While basic package prices are fairly competitive with other national companies, add-ons can get pricey. Pricing is often dictated by the local authorized dealer, so there can be significant differences between price quotations.


Customer Service


Customer experience is generally positive, and they maintain an A+ BBB rating.  However, a casual search of customer feedback on Yelp, review sites and forums reveal a significant number of customer complaints involving sale misrepresentations, 3-Year relocation contract extensions and auto renewal clauses.

One unique feature of their program is that they offer up to $1360 homeowners insurance reimbursement if the system fails to protect the home in a break in.


Alert 360 Review Summary


Alert 360 home security systems are available in 26 states across southern and middle American states.  However, their company installed and serviced areas are limited TX, OK, CA, FL, MO and KS. Other areas are services by authorized dealers.

If there is a possibility of relocation outside of their limited service area, you should consider a recognized national provider.

While they certify the individual dealers to help ensure a quality customer experience,  the service experience may vary significantly depending on the caliber of the independent dealer in your area. Be sure to carefully investigate the reputation of the local dealers in your area.

Overall, they offer quality equipment and services at competitive rates. However, their online reputation under Central Security Group is questionable.  Central Security Group reviews on Consumer Affairs reflect an average of just over 1 out of 5 stars.

Central Security Group Ratings

To their credit, they do seem to respond once complaints have been lodged with the BBB or prominent social media and review sites…but, the fact that it came to that says something.

Make sure that you scrutinize contacts carefully, before signing on the dotted line. We recommend that you research the local dealer carefully, and explore our top alarm companies before making any long-term commitment.


Alert360 Alarm Reviews

Customer Alert 360 Home Security  Reviews

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Alert 360 Home Security Video Summary

(Coming Soon)


Alert 360 (previously Central Security Group) Security Systems



Control Panel- 2Gig 

Alert 360 Security offers the latest line up of 2 Gig Technologies products. Their security systems are professionally installed by either Alert 360 personnel or an authorized dealer.


central Security Group Reviews - Alert 360 Conrol Panel -2Gig


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The rankings and ratings expressed on this site are the opinion of and are subject to change. To keep this valuable service free, we generate advertising revenue from the companies featured in our rankings.Disclosure: The Home Security Advisor participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for publishers to earn fees by linking to and affiliated sites. Learn More.

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Protect America Reviews - Door/Window Sensor

Door/Window Sensor

 Alert 360 Security Sensors

Wireless sensors that will notify you when a door or window is opened.

Protect America Alarm System - Professional Smoke and Heat Sensor

Smoke/Heat Sensor

Central Security Group Smoke Sensor

Detects extreme temperature change and smoke for maximum fire protection.

Light and Small Appliance Module

Light Control

Appliance Module

Z-Wave control of lights and small appliances.

Compatible Z-Wave Thermostat

Z-Wave Thermostat


Z-Wave Thermostat


Central Security Group equipment controls compatible Z-Wave thermostats.

Protect America Security Systems- Pet Immune Motion Detector

Motion Sensor

Central Security Systems Motion Sensor

Pet-friendly sensor that detects movement of objects that exceed 40 lbs.


Indoor Video Camera

Indoor Video Camera

Alert 360 Security Camera

Indoor wireless video camera with “night vision” and motion sensor.

Common Alert 360 Security FAQs

How much does an Alert 360 alarm system cost?

Alert 360 Home Security systems upfront installation costs will vary depending on the equipment required and the contract length.  Basic installations with a contract start at $99.00 but can run significantly higher depending on the equipment provided.

Monthly monitoring rates start at $39.99/mo.

What monitoring services are provided by Alert 360 Security?

Alert 360 provides 24/7 monitoring from it’s UL Listed monitoring center.  They can provide rapid response for burglary, fire, environmental and medical emergencies. 

What areas does Alert 360 service?

Alert 360 Home Security services are available coast to coast in the southern half of the country. They are available in 23 states from California to Florida.

Does Alert 360 offer home automation?

Alert 360 installs some of the latest home automation products. The systems can include video cameras, smart door locks, lighting and thermostats.  

Do Alert 360 Security Systems work with Alexa?


Does Alexa work with an Alert 360 Home Security System?


Yes…Alert 360 Security System (previously Centra Security Group) can work with Alexa.


Alert 360 reviews indicate that many customers use Alexa voice control and the Alert 360 App to manage and automate their security systems.


Many of the older Centra Security Group security systems may not have this capability, but one of the most popular features that is being incorporated into newer Alert 360 Alarm systems is voice control.


In addition to using the Alert 360 App, these Alexa-compatible systems can execute simple commands or more complex scenes such as arming the system, locking doors, turning off light and turning down the thermostat -with a single voice command!

How do I cancel an Alert 360 Security contract?

You can get details about terminating an Alert 360 Security contract at 1-(888)-642-4567. 

What is the Alert 360 Home Security Policy on Covid-19?

Alert 360 Response to the Coronavirus Pandemic


Alert 360 Security has a published policy statement on its website detailing what steps they are taking to protect against Covid-19.

Having a published Covid-19 statement helps to reassure potential customers during the pandemic.  This is especially important, as many people are choosing to di it themselves and install the Best DIY home security systems because they are concerned about face to face sales, service, or installation interactions.

Consequently, it is important for traditional home security companies to publish their policies for maintaining their sales, service, and monitoring standards and outline what steps they are taking to ensure the safety of both their employees and customers. In doi8ng so they let customers know that they have a solid plan to be able to continue to operate in the midst of the ongoing health crisis.

Some of the steps being taken are:

  • To limit exposure to Covid-19, many employees are working remotely. Some companies are supplying secure laptops to remote workers to assure privacy.
  • The best alarm companies have redundant monitoring centers. In a regional health emergency, calls could then be re-routed to a different facility.
  • Workers that deal with customers face to face are typically given additional cleaning supplies, protective masks, and protective tools. A lot of security companies are contacting their customers before every appointment to ensure that no one is sick and that they can provide a safe work environment.
  • If one is uncomfortable receiving Ackerman Alarm sales, service, or installation staff in their homes, the best security companies will provide a number of ways (Chat, Phone, Online, etc.) to reschedule.

During the Covid 19 health emergency, it is extremely important for companies to closely follow CDC Guidelines to ensure the safety of both security company employees and customers.

If you have questions, contact the Alert 360 customer service department to get specifics about their Coronavirus protocols.

Why did Alert 360 merge with My Alarm Center?

Alert 360 Merges with My Alarm Center

Recently,  My Alarm Center and Alert 360 announced that they are joining forces to create a unified brand in their efforts to “revolutionize the smart security industry”.While I am not sure this is revolutionary, they certainly are looking to combine their expertise and resources.

By aligning with My Alarm Center, along with Hawk Security and Alarm Monitoring Service of Atlanta (AMSA), Alert 360 aims to become a leading operator in the market. Under the Alert360 brand, they are committed to exceeding customer expectations and expanding their reach with innovative products and services.

Brand Unification and Merger

The brand unification and merger of My Alarm Center, Hawk Security, and Alarm Monitoring Service of Atlanta (AMSA) under the Alert 360 brand is a strategic move to strengthen Alert 360’s presence in the market and offer a unified brand experience for their customers.

With access to advanced security technology and a focus on innovation, Alert 360 aims to expand its security options and footprint across the country. This brand unification not only supports the company’s growth strategy but also allows for continued excellence in exceeding customer expectations.

Alert 360 and My Alarm Center Merger – Summary

So… what does it all mean? With the merger of My Alarm Center and Alert 360, along with Hawk Security and Alarm Monitoring Service of Atlanta, a unified brand will increase market share and brand awareness across a much larger area.

With a combined team of over 1,000 members and top-rated local security services, Alert 360  can focus on exceeding customer expectations and expanding its reach.


For the full story read our post on the Alert 360 and My Alarm Center merger.


Frequently Asked Questions


How does Alert 360 Home Security stand up to the competition?

If you reside in one of the states serviced by Alert 360/ Central Security Group and are looking for a professionally installed alternative to an ADT, Brinks, or Vivint security system, they are a good option. You can see where they stand on our Top 5 Rated Alarm Companies or in the side by side comparison summaries, below.


Alert 360 Security vs ADT  vs Vivint  vs Frontpoint


    Frontpoint Reviews Rating - 9.5
    Vivint Reviews - Editors Rank
    ADT 2021 Rating
    Link Interactive 2021 Rating
    SimpliSafe 2021 Ratings


(Click Below to Toggle Open)

Alert 360 Security
    Alert 360 Logo R

Facts and Features

  • HSA Rating - 8.5
  • BBB Rating - A+
  • Years in Business - 20+
  • SDM Ranking - 10
  • Equip. Man - 2Gig/Varies
  • Upfront Costs - Not Disclosed
  • Monitoring Rate - Not Disclosed
  • Contract Length - 36 mo.
  • Installation- Pro
  • Relocation - Witin Service Area Requires 3 Year Contract Extension
  • Equip. Warranty - 1 Year
  • Return Policy - NA

ADT Monitored
    ADT Security Reviews -Safe Street Rectangular Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day


Facts and Features

  • HSA Rating - 9.2
  • Best Home Automation
  • Years in Business - 20+
  • SDM Ranking - #2
  • Equip Man. - 2Gig
  • Upfront Costs - $0 - $549+
  • Min. Monitoring Rate - $29.99
  • Contract Length - 0-42+
  • Installation - Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

    Top 10 Alarm Companies- Frontpoint Security

Facts and Features

  • HSA Rating - 9.5
  • BBB Rating - A+
  • Years in Business - 8
  • SDM Ranking - N/A
  • Equip. Man - Frontpoint
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $44.99
  • NO Long Term Contract!
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day

Alert 360 Security vs.  Vivint Security


Both companies will professionally install your security system.

Vivint specializes in home security and home automation and has grown to become the 3rd largest provider in the US over the past 10 years. Vivint designs, manufactures and installs the most technologically advanced equipment on the market.

If you elect to purchase the equipment out right, Vivint even offers you competitively priced monitoring with no contract required.  

Other Vivint Benefits  

Vivint has highly trained, experienced and  background-checked technicians toprofessionally install the most reliable, state of the art equipment. They  will ensure that everything works properly and that you are completely comfortable with the operation of the system . Benefits include:

  • Standard Touchscreen Vivint Sky Control PanelVivint -Best Home Automation Trophy
  • Professional Installation
  • Superior Monitoring Features
  • Local Nationwide Service Network
  • Superior Technology – Voice Control and 2 Way Voice Communication
  • Exceptional Home Automation Compatibility
  • Nationwide Relocation Program
  • Award Winning Vivint Home App- 4.5 Star!
  • 0% Interest Flexpay Equipment Financing
  • Lifetime Equipment Warranty

  So,  if you are looking at professionally installed  home security systems, then investigate what has made Vivint a household name in security and home automation!

Get More Info on Vivint
Read our Full Vivint Review
Call For FREE Quote- 855-695-1727
Alert 360 Home Security vs ADT Monitored Security

Central Security Group (now Alert 360) vs ADT


If you are looking for a quality professionally installed home security system, an ADT monitored system should be on your comparison checklist. There is no more trusted brand  in home security than ADT.

While both companies will professionally install your security system, ADT has infinitely more experience. They have been in business over 140 years and help protect over 6 million homes and businesses across the United States.

ADT owns and operates  6 UL Listed, 5 Diamond Certified monitoring stations staffed with the most highly trained professionals in the business. This enables them to route calls to another monitoring center in the event of a natural disaster.


ADT Monitored Benefits

ADT Authorized Premier Provider – Protect Your Home has highly trained, experienced and  background-checked technicians to professionally install the most reliable, state of the art equipment. Their technicians will ensure that everything works properly and that you are completely comfortable with the operation of the system -which is monitored by ADT – the most trusted name in the industry. Benefits include:

  • FREE Security System -$850 Value*Cox Homelife Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)

*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For new customers only. (See T&Cs Below)

So if you are looking at professionally installed  home security systems, with a NATIONAL footprint,  you should definitely investigate what has made ADT the #1 name in the home security!


Get More Info on ADT Monitoring

Read our Full ADT Security Review

Call For FREE Quote- 888-495-9434


Get More Info on ADT Monitoring

Read our Full Review on ADT Home Security

Call For FREE Quote- 888-495-9434


Alert 360 vs Protect America



Alert Security(previously Central Security Group) vs Protect America


After looking at Central Security Group reviews, you might want to add a few home security company names for consideration.

Before getting an Alert 360 Alarm system, you might want to see what Protect America is the #1 DIY alarm system in the market.  Don’t worry, they pre-program the system before they ship it…so all you have to do is place the sensors and call in to activate.

They also make the system easy to own.  They provide:Best DIY Home Alarm-Best Home Security Companies of 2017- Best Overall Value

  • $0 Up Front Equipment Costs
  • Monitoring Rates from $19.99 /mo.
  • Locked in Monitoring rates that never go up
  • Lifetime Equipment Warranty
  •  Best Price Guarantee

So…do yourself a favor and compare Protect America and  Alert 360 Security side by side before you decide….


Get More Info on Protect America

Read our Protect America Reviews

Call For FREE Quote- 888-951-5140


Alert 360 vs Frontpoint Security

Alert 360 (previously Central Security Group) vs Frontpoint


Fronpoint Security has a reputation for having the best customer service.  After evaluating Alert 360 and Central Security Group reviews, contact the folks at Frontpoint and see how Alert 360 Home Security stands up against Frontpoint Security.

Alert 360 Security Reviews- vs Frontpoint -

Get More Info on Frontpoint Home Security Systems

Read our Full Frontpoint Security Reviews

Call For FREE Quote- 844-688-2894


Alert 360 Alarm Design

Central Security Group Reviews – Designing Alert 360 Security Systems


Central Security Group Reviews - Designing Your Alert 360 Security System


Perimeter Protection –A good home protection system starts by installing contacts on the doors and sensors on vulnerable windows. You also want to make sure to place yard signs, window stickers, and outdoor Alert 360 security cameras in highly visible locations.  This will help to deter potential thieves and make them think twice about trying to break into your house.  

Interior Protection – An alarm system installed by the Central Security Group should also include a second line of defense. This will allow you to catch a prowler if they gain entry through an unprotected door or window.  Motion sensors should be installed in high traffic areas and/or areas with high-value items.

Asset Protection- Many alarm systems also let you set up specific sensors as “non-reporting”. These sensors will not set off the siren or send a signal to the monitoring center. However, they will notify you discreetly through your Alert 360 App on your smartphone.   Gun cabinets, medicine or liquor cabinets, and office doors might be a place to configure non-reporting sensors.

Environmental Protection – Your Central Security Group Alarm System can also monitor a variety of environmental hazards such as fire, carbon monoxide, flooding or freezing.  There are specific alarm sensors for each of these functions.

Home Automation- Central Security Group dealers can install equipment that will help you to manage almost any home automation function. The Alert 360 system can control lighting, cameras, heat and air conditioning, doors and garage door openers right from your smartphone through the Alert 360  App.

Already a customer?  Share your experiences in our section for Central Security Group Reviews.

Tips to keep kids safer

Tips on Keeping Children Safe in Your Home


Even though an Alert 360 Alarm System can help protect your children against burglaries, child abductions, home invasions, and fires…it can’t keep kids safe from accidental death or injury in and around the home.

Following are just a few recommendations of steps you can take to create a safer environment.


Child Safety Tips

  • Don’t Leave a Child Unattended in or Around Water
  • Be Sure to Childproof Electrical Outlets
  • Make Sure Small Items that could be swallowed are kept Out of Reach
  • Take steps to Prevent Accidental Suffocation
  • Secure Chemicals and Cleaning Materials



Home Safety Tips

  • Secure Firearms and Ammunition- (check out the Best Home Safes ) 
  • Install and Check Smoke and CO Detectors
  • Secure Windows and Stairways
  • Take Precautions to Ensure Pet Safety
  • Be Prepared for an Emergency



We have explored these topics in greater detail in our posts on child safety and home safety.

Following these precautions can help you safeguard your family against the possibility of injury or accidental death.



Customizing Your Alert 360 Alarm

Things to Look Into Before Having a Custom Alert 360 Alarm System Installed


Before deciding on how to best customize your Alert 360 security system, make sure that they can provide the equipment you require for a fully customized and cost-effective system. For a truly custom install that gives you the most bang for your buck, make sure the system you choose has the necessary versatility and can accommodate the multi-function components described below.


5 Considerations for Customizing Your Alert 360 Home Security System

1            The best home security companies offer a full line of “take-over” devices that allow you to upgrade your current security equipment to the most advanced system available. If you are upgrading a system with a fair amount of existing equipment, this is an important consideration.

2            Top alarm companies offer multiple specialized sensor options for your doors and windows include recessed, plunger, and bypass –  providing custom solutions for nearly any installation scenario.

3            It is optimal to be able to open and close your garage door with the same keyfob you use for your alarm system. You can also control it with a smartphone thanks to  Z-wave products that interface with most garage door brands.

4            Protect your home from frozen and broken water pipes and furnace and air conditioning failure with this multi-purpose sensor. Check to see if multi-function sensors are available with your system.

5            Triple-duty detectors can activate your alarm system when it senses smoke and high and low temperatures.



Arming Options

Central Security Group  – Arming Modes

Whether you have a legacy Central Security Group or Alert 360  security system, your system should be capable of the following arming modes:

OFF – Even if the system is not armed, many of the sensors and features of the Alert 360 Security system are still active.  Your Central Security Group home security system will still chime to let you know when a window or door that is equipped with a sensor has been opened. Life and environmental safety systems are also active 24/7. So, the smoke and carbon monoxide detectors will set off the alarm whether the system is armed or not.

Stay–  You can arm just the perimeter protection at the doors and windows by arming your Alert 360 or Central Security Group Alarm system in the “stay” mode.  T

Away–  The away mode will turn on any interior motion detectors as well as the doors and windows.

Instant – You can eliminate the entry delay on your Alert 360 Home security system by arming it in instant mode.

Duress –  A special duress code that will notify the monitoring center that there is a potential hostage situation. In the event that someone were to force you to disarm the system, this special code will trigger an immediate emergency response.

Panic –  The system is also equipped with emergency panic buttons for Police, Fire, or Medical.


Alert 360 Security System Arming Modes Infographic

If you are already a Central Security Group or Alert 360 customer, please feel free to share your experiences in our section for Alert 360 Reviews

Should I include the gararge in my Alert 360 security system?

Advantages of Including the Garage in Your Alert 360 Alarm System


One of the most overlooked areas when setting up a security system is the garage.

While it may not be the first priority, with the advent of cost-effective wireless home automation many homeowners are electing to add security to the garage.

After all, in addition to the vehicles, the garage is often home to expensive tools, sporting equipment, as well as lawn and garden care equipment.

In addition, it is a good idea to include fire protection. Garage storage often includes gasoline, propane, paint, thinners, and lots of flammable objects.  


But, do I need to pay for monitoring?

If you already have a monitored Alert 360 system, it won’t likely cost anymore.  You will just need to pay a bit more for upfront equipment costs.  Because the equipment is professionally installed, it will likely cost a bit more than DIY-But there are some advantages.


For instance:

Quality – First of all, if you are buying components from Alert 360, you know that they have been tested, tried, and proven in the field.  They aren’t going to use shoddy equipment that will result in complaints, service issues, and lost monitoring customers.

Service – If you do have service or support issues, it is best to consolidate those issues with one provider.  It affords you additional leverage and prevents you from having to track down support numbers and deal with multiple providers.

Selection – Alert 360 Home Security offers a wide selection of security and home automation equipment that is compatible with their equipment and home automation platforms. You won’t have to worry about getting devices that won’t play well with your other equipment.

Installation – The equipment will be professionally installed, and you will have an experienced support team that can ensure that everything is working the way it should.


Advantages of Garage Security With Alert 360 Home Security



Top  6 Ways to Enhance Garage Security with an Alert 360 Home Alarm System



Outdoor Alert 360 Camera – Keep an eye on who approaches your garage doors and monitor activity. Most outdoor security cameras offer 1080P HD resolution with motion detection and night vision.

Overhead Door Monitors – Always know whether the largest entry is open or closed. Tilt sensors use an inclinometer to detect the angle of the garage door. They send a signal to the control panel whether the overhead garage door is in an open or closed position.

Garage Door Openers – Allow automation and remote management of the overhead doors. With a wireless connection to the main home security system control panel, the doors can be controlled and even automated from the panel or right through the alarms system App.

Indoor Alert 360 Cameras – Monitor activity within the garage when access is gained. If you have shipments and grocery deliveries inside the garage an inside camera will help you keep an eye on things remotely.

Exterior Door Contacts – Keep all vulnerable garage doors protected. Exterior and/or home entranceways should be protected.

Heat Detectors – Not affected by smoke and fumes…a heat detector senses rapid rises of temperature due to fire.  This is especially important in homes with an attached garage.


Alert 360 Garage Door Security Infographic


So, if the budget allows…updating or installing a home security system that includes garage door security can be well worth the investment!

What can the Alert 360 App do?

The Alert 360 APP – 7 Features


Security systems have come along way over the past few years.  Alert 360 Security Systems provide a central hub that gives you the ability to control virtually any connected device that is compatible with the system. The Alert 360 App makes the entire system interactive and can be controlled remotely through any device with internet access.


Alert 360 Security APP


Alert 360 App – Benefits


  • Arm/Disarm System – The Alert360 Security App lets you arm and disarm your alarm from any mobile device.
  • Lock/Unlock Doors – You don’t have to place a spare key under the mat to give access to your maid.  The Alert 360 App enables you to unlock compatible door locks.
  • Alert 360 Cameras – Alert 360 Cameras allow you to record video or watch in real-time- right through the app. An Alert 360 Security Camera lets you oversee your pets and observe the children as they arrive home from school.
  • Real-Time Alerts – The app allows you to set real-time alerts that will notify you via text or e-mail when the kids get home, there is an intrusion, fire, or any event you wish to program into the system.
  • Thermostat Control – The Alert 360 Home Security system app can even serve as a home energy management hub.  It allows you to control the thermostat and…
  • Turn Lights On/OFF – Your Alert 360 Security App can ensure that you never have to walk into a dark house.
  • Control Appliances – You can even start the coffee maker or an air conditioner from the office.  You can come home to a warm cup of coffee and/or a cool house!


Summary Video


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If you have the new Alert 360 App, Let us know how you like it in our section for Central Security Group Reviews


Does an Alert 360 Alarm require a permit?

Alert 360 Reviews reveal that Central Security Group and Alert 360 systems require permits


One issue rarely brought up in Alert 360 reviews is permit requirements. 

When an alarm system is being monitored – police, fire, or rescue services may be dispatched. Consequently, many local municipalities will require a permit.

In most cases, your local police or sheriff’s department will assess a nominal fee. 

You will likely also be required to provide the name, address, and phone number of the monitoring center.

Some cities may also require an annual renewal as well. In municipalities with high crime and false alarm rates, failure to register your alarm system can result in a refusal to respond …although this is fairly rare. 

However, you may be subject to additional fines if police, fire, or emergency medical services are dispatched to a location without a permit.

Even when a permit is obtained, most communities will assess fines for multiple false alarms. Most communities have policies in place in which the first 1 or 2 dispatches do not involve fines.  After that fines typically escalate from $25-50 for the first enforceable offense…to $100-200 for subsequent repeat offenses.

In summation, it is very important that alarm system owners contact their local police department, find out what permits are required, and make sure they take the necessary steps to prevent false alarms.

Have you been having issues with your system?  Give us some feedback in our section for Central Security Group Reviews.


Alert 360 False Alarm Prevention Tips

Avoiding false alarms with your Alert 360 / Central Security Group Security System.

Alert Security Reviews recommended False Alarm Prevention Steps

Central Security Group system false alarms could result in fines and unnecessary dispatches of first responders. While you would not be fined by Alert 360, local municipalities will likely assess penalties and fines for recurring false alarms.

The reality is that false alarms cause the majority of calls fielded by police and fire departments.  For that reason, most municipalities will fine alarm system owners whenever they go beyond a specified number of false alarms.

To prevent this, this Alert 360 review includes some ideas to avoid a false alarm with your Central Security Group system:


Alert 360 Reviews – Tips to Avoid False Alarms with Your Alert 360 Alarm System


Alert 360 Reviews - Tips to Avoid False Alarms with Your Alert 360 Alarm System

• Ensure that all users know how to disarm the alarm system. Your alarm system will have a master passcode, as well as secondary codes for each user. Be sure that everyone knows their code and learns how to disarm the alarm system.

• Make sure that everyone knows the password. When the monitoring center calls, they will ask for the password to ensure that the respondent is an authorized user. The authorities will be dispatched if the user can’t provide the proper password.

• Be sure that windows and doors are firmly shut before arming the system. A door that has been left even a little bit ajar may very well be blown open in your absence and set off the alarm.

• Confirm that all sensors are set up properly. Motion detectors should be set at a height of six feet.  They should be placed clear of fans, heating elements, fireplace, and air conditioning systems.

• Take into account things that set off a motion detector. It’s not just the pets. Air-conditioning units could potentially cause fluttering draperies or plants. Even helium balloons can set off an alarm-as they might be carried throughout the home as a result of air currents. Make sure they are tied down far from motions.

• Ideally, pets should be restricted to areas away from the motion detectors. If that is not possible, many companies offer “pet-friendly” or “pet immune” sensors which could screen out smaller pets under 40, 50 even 80 lbs.  Pet alleys can be set up with motion detectors. Another option is to use glass break sensors rather than motions.

• Make sure that batteries are replaced when necessary.  They generally have at very least a two year estimated life expectancy. Your Alert 360 system or Alert 360 Security App will notify you when the batteries are getting low.

It is a good idea to store your Alert 360 Security manuals/codes/passwords in a safe designated location in which they can be checked if required.

Keep in mind, the ideal way to avert false alarms is by using your Central Security Group system on a consistent basis and be sure that everybody is familiar with how to operate the system.


Alert 360 Security Reviews – Tips for Avoiding False Alarms

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Video Transcript:

Top 5 Tips to Avoid False Alarms with Your

Alert 360 Home Security System


Know How to Arm/Disarm System

Make sure all users know how to use the Apps, Key Fobs, and have memorized the 4-digit code.


Remember the Password

If the system goes off, the Alert 360 Alarm monitoring station will call to verify and request your secret password.  Ensure that all authorized users know it.


Make sure that Sensors are Securely Mounted

Be sure that your Alert 360 Home Security System motion detectors and sensors are properly mounted and clear of obstructions.


Properly Secure Doors and Windows

Make sure that all doors and windows are closed tightly before arming the system.


Maintain the Security System

Test the Alert 360 security system as recommended and be sure to keep fresh batteries on hand. For more details on Alert 360 Home Security Systems, Alert 360 Security Reviews, and Alert 360 Security Cameras, visit The Home Security Advisor.

What to look for in an Alert 360 alarm panel.

Things to consider when choosing an Alert 360 Home Security alarm panel.


Top 5 things to look for in a security system alarm panel


features in a Modern Alert 360 Security Panel



Many companies offer multiple options regarding the central control panel that will serve as the hub of your entire home security system. When considering an Alarm System, make sure you look into the following features.

  1. Encryption – Not all panels have adequate encryption to protect against modern-day hackers. Encrypted Sensors make it very difficult to hack.  If you are upgrading a system, that could mean having to upgrade all your sensors. Some panels, like the 2GIG GC2e, are also backward compatible with prior generations.
  2. Aesthetic and UI – Today’s panels should be sleeker and more modern, with capacitive touch screen controls.
  3. 2-Way Voice – Industry-leading panels offer 2-way voice capability that allows direct communication with the CMS when an alarm is triggered.
  4. Z-Wave Plus – This is a new-and-improved protocol, allowing home-automation products to have more battery power, higher functionality, longer range, and many more benefits over the original Z-Wave protocol
  5. Alarm App – Make sure that the security and home automation platform seamlessly integrates the entire system and enables remote management, observation, and control, from your smartphone, computer, or tablet with an internet connection. You can check Apple App Store or Google Play for ratings.
Alert 360 Alarm Considerations

Questions to consider before selecting Alert 360

There are various important questions you need to determine before buying a security system. Since you are most likely getting a 3 to 5 year legally binding contract, it is important to think about a variety of details before you sign the contract.


Do it yourself as opposed to expert installation?

One of the primary considerations in selecting the best home security system for you is whether you wish to install the unit on your own or pay for an expert installation.

Traditionally, systems would have to be hard-wired into your home. This certainly will require drilling and cutting holes through the walls, fishing wiring and complicated mounting, and extensive encoding.

Then again…times have changed. In fact the Alert 360 security systems are wireless. The equipment is amazingly simple to use…and install. Yet, Central Security Group reviews still seem to indicate customers are experiencing issues.  That is why so many homeowners are electing to set up their own DIY alarms.

The more experienced do-it-yourself alarm providers have actually drastically streamlined the set up program to be able to make it simple for even the most technically challenged individuals. The better companies pre-program the entire system prior to mailing it out, so that all the end-user has got to do is mount the equipment and then get in touch with to have the system turned on.

In excess of 90% of homeowners observed our best DIY wireless house alarms systems simple to set up!


Benefits of DIY Install over Alert 360 Professional Install


  • Save $$$– Installing a DIY alarm can be far more cost-effective than a professionally installed Alert 360 Alarm System.  
  • No Contracts –  Central Security Group systems will require a 3-year contract. Many DIY security companies, such as Frontpoint are now month to month. 
  • No Waiting– With Alert 360 home security, you will have to schedule an installation appointment. For most people, that involves taking time off from work. With a pre-programmed wireless alarm system, customers can typically install their own system in under an hour. 
  • Better System Familiarity– Those who install their own systems are more involved with the process. Consequently, become more familiar with all the features and functionality of their systems. 
  • Portability– A wireless DIY alarm is simple to relocate. If you are moving, be sure to notify the service provider of the changes, and reinstall at your new location. An Alert 360 security system may not even be available in some areas. In addition, the Central Security Group may charge you additional fees to re-install. 
  • Better Privacy – While Alert 360 Home Security takes great care in hiring technicians, exercise caution and make sure that your technician has been properly vetted, background checked and drug tested.  With a DIY wireless system, there is no need to let strangers in your home and provide them with sensitive information. 


Alert 360 Security -DIY Advantages



Advantages of Alert 360 Professional Set-Up

Reasons to have an alarm system professionally installed might be:

• Less Time and effort.
• Somewhat more Expertise

Despite the fact that an expertly installed system might require a bit less effort, the vast majority found that the components offered from the best do it yourself alarm system companies ended up being very easy to put in, easy to use, and even ended up saving these folks a significant figure compared to a professionally installed system.

In the event you select professional installation, you may want to consider an alternative company such as ADT Home Security.

Generally, Alert 360 reviews are pretty favorable when it comes to the installation. However, it is always a best practice to check to see whether they have been background checked and also undergone a drug screening process. Ask whether or not the company has its own employees or just utilizes Third-party subcontractors.

Using subcontractors isn’t always bad. (they can even possess more expertise when compared with company personnel) Nonetheless, be sure they should have actually completed a thorough screening before letting them into your home.

If you have had a system set up by one of the Central Security Group installers, let us know how you made out in our section for Alert 360 Reviews.


Is an Alert 360 security system relatively easy to operate?


Alert 360 Home Security has advanced significantly in the last few years.

They utilize modern touchscreen display user interfaces which you’ll find intuitive and prompt the end-user through tasks like for example arming, disarming, bypassing particular zones etc..

Alert 360 Reviews praise the completely automated interactive smart phone apps equipped with home automation capabilities which permit you to supervise your dwelling from anywhere on the planet utilizing computer access.

Several systems are even integrating speech control capability via their own products, Google Home or Alexa. This lets you perform common functions simply by providing some sort of voice instructions.

Though you may find Central Security Group reviews that might point to horror stories about installations, customer service or even billing issues, you’ll seldom see Alert 360 Reviews which complain that the system is tough to manage.


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Optional Alert 360 Sensor Uses

Creative Uses for Alert 360 Security System Sensors



Door and window sensors can be used for many other things besides just contacting doors and windows. 

Basic security contacts for doors can be set up as non-reporting devices.  They can be set to  activate the chime and send an alert signal through your Alert 360 App -without activating any alarm.  The Alert 360 alarm systems can even let you check out your old Central Security Group Cameras right on your smart phone. 

Some creative sensor uses might be:

Gun Safe – Installing a sensor on your gun cabinet will provide a second layer of protection.  That way, if someone gets into your gun cabinet, you will be notified.

Liquor and Medicine Cabinets- Central Security Group sensors can also help with monitoring the contents of your liquor and medicine cabinets.  

Hazardous Materials- Alert 360 Security Systems can even help prevent accidental poisonings.  Place contacts on any cabinet that a toddler can reach that might contain harmful or toxic materials.

Tool Shed- If the tool shed that is close enough to get a good signal, a sensor can be mounted in the tool shed door. You should reach out to Alert 360 to ask about special outdoor sensors to deal with extreme temperatures and the elements

Mailbox- Want to know if mail has been delivered?  Door/window sensors can be placed on the mailbox to let you know.

Pool Gate – Families with young children should be even more vigilant about monitoring activity outside of the home if they have  a swimming pool. If you have an older Central Security Group system find out if you can  mount an outdoor sensor on the gate that will let you know when someone accesses the pool area.

Keep in mind, outdoor applications may require more robust sensors. In addition, mounting on some surfaces can be difficult and you need to be sure the sensor is within range of your apartment alarm system.

Consult your Alert 360 Alarm System customer care specialist to see which products will work best for you. If you have a system originally installed by the Central Security Group, make sure any sensors are compatible.

Whether you have a newer Alert 360 Security System, or a legacy system installed by the Central Security Group, let us know about your experiences in our section for Central Security Group Reviews.


Alert 360 – Central Security Group Sensor Uses

6 Special Uses for Alert 360 Security Sensors - Infographic

Protecting Your Smart Home From Hackers

Protecting Your Alert 360 Network From Hackers


The IoT (Internet of Things) helps you manage multiple smart devices in your home over the internet.  It can help make your life much more convenient. However, these smart devices can also be weak links that can be exploited by hackers.

If you are thinking about purchasing  smart home devices for your home, make sure to follow the best practices below to ensure that your home network is properly secured.


6 Ways to Protect Alert 360 Security Systems from Hackers - Infographic


 Central Security Group Reviews – Recommendation for a Secure Smart Home


Research the Device

If you are adding 3rd party smart home devices to your Central Security Group System, make sure that you purchase the equipment from reputable companies that follow standard security protocols and best practices.  Quality smart devices will require password protection, one or two-step authentication and offer frequent over the air firmware and security updates.


Register the Equipment

Be sure to register each device, not only for warranty purposes – but to ensure that you are receiving any firmware updates.  Updates will typically include addition features and will also address any known security issues.


Pay Attention to Passwords

It is important to change the  default passwords. Use a mixture of letters, cases, numbers, and symbols that would be difficult to guess.

Also, different passwords should be used for each smart device.  This prevents a digital intruder from access to all your sensitive accounts if your password for one is compromised.


More Tips from Alert 360 Reviews to Fortify Your Smart Home


Create a Secure Wi-Fi Network


To keep hackers from disarming your Central Security Group system, it is crucial to protect your entire home network. Begin by changing the name of the network and default password. Pick a network name that doesn’t include your address or any personal details.

You can set up a Wi-Fi network specifically for your smart home appliances. This will make it more difficult for hackers to access the network where you do your banking and store your sensitive information.


Consider Professional Installation

If this sounds like more than you wish to tackle, get professional installation. The technicians should be able to help you incorporate some more advanced security measures.


Reset to Factory Default Settings

Before you dispose of, sell or give away any smart devices, make sure that you follow the manufacturer’s instructions to remove all of your data.

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Security Tips



Common Sense Tips for Alert 360  Customers

 Installing a security system is a big part of protecting your home.

Here are some additional measures you can take to help protect your safeguard your property from thieves.

1. When you’re sleeping at night, be sure to secure all windows and doors and arm your Alert 360 security system.

2. Reinforce entryways by using deadbolt locks with high-quality strike plates which have a minimum of 1 “ throw.

3. Secure sliding glass doors. Place some sort of steel shaft or perhapssection of plywood in the track and mount vertical bolts. These will help you to protect against intruders from forcing the door open or raising it off the track.

4. Keep bushes surrounding doors and windows trimmed. This makes it difficult for a burglar to hide..

5. Make sure that the home is properly illuminated. Exterior motion lights are an effective deterrent against nighttime property invasions.

Security Tips

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If you have had a Central Security Group Security System for a while, and want to explore alternative options, you may want to take a look at some of our top home security systems….

Thank you for visiting! Please feel free to share our Alert 360 Security Reviews.  If you or someone you know has experience with Alert 360 or a Central Security Group System, we hope you will share that experience in our Customer Alert 360 Reviews.

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Last Updated on January 16, 2024 by

Alert 360 Reviews was last modified: January 16th, 2024 by

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