Protection One Security Reviews
Protection One Reviews
In our 2018 Protection One Reviews update, we address many of the questions brought about by the ADT merger. How does the merger effect existing Protection One customers? For now, the impact is minimal, but certainly, we will be keeping a close eye on how the ADT merger is evolving.
Get the Low Down in Our Protection 1 Reviews
Find out how actual Protection 1 customers feel in our Protection One Reviews.
Updated August 16, 2017. >>UPDATE<< In May of 2016 it was announced that Protection One would be merging with ADT. (Get details on ADT Monitoring promotions)
Protection 1 has been around for 28 years…and enjoyed a long-standing reputation for providing quality service.
While both companies continue to operate independently for the time being, ultimately they will be consolidating and operating under the ADT brand. Transitions of this sort tend to create a great deal of customer confusion in regards to contractual and service obligations.
If you are considering a Protection One Security system, you may want to avoid potential issues and opt for an ADT Monitored system right out of the gates.
Aside from the ADT merger, they have seen a great deal of change in recent years. They have introduced a DIY home security program and have begun an aggressive campaign of door to door marketing.
Consequently, many fear this may threaten their A+ standing and lead to an erosion of consumer confidence.
Door to door marketing companies have a track record of experiencing a rise in customer complaints due to misrepresentation and misleading claims. It will be interesting to see how this impacts online Protection One Reviews.
Our Protection One Review summary and detailed editor’s reviews are followed by a section for Customer Reviews and an FAQ section in which we compare them with some of the best home security companies.
If you currently have a Protection 1 Home Security system or have had any interaction with their door to door marketing tactics, we hope you will share your experience with our readers below.
Prospective Protection One buyer…. or current Protection 1 customer?
Researching home security system to protect your family?…Or maybe you happen to be an existing Protection 1 customer and are interested in posting or reading Protection 1 reviews or getting additional information regarding Protection One services.
The Home Security Advisor was created as an in depth source of information to help you find the facts you need to help make well-informed decisions pertaining to home security along with the best ways to protect your property and loved ones.
Besides comprehensive analysis and summary ratings, one can find an area for genuine customer testimonials, micro product comparisons with premier competitors, and FAQs …as well as:
- Strategies for reducing false alarms
- Methods to reduce ones insurance premiums and…
- Various other benefits associated with owning a Protection One Alarm system.
To help you discover more about Protection 1 and some of the most popular alternative home security companies, Check out our handy table of contents, with “quick jump” hyperlinks that can assist you navigate straight to the particular sections that happen to be most important to your needs.
Protection One Reviews- Summary
Facts and Features
- HSA Rating - 8.4
- BBB Rating - A+
- Years in Business - 28
- SDM Ranking - 6
- Equip. Man - 2 Gig Technologies
- Upfront Costs - $99+
- Min. Monitoring Rate - $34.99
- Contract Length - 36 mo.
- Installation- Pro/DIY
- Relocation - Hard
- Equip. Warranty - 1 Year
- Return Policy - 14 Day/$79 Restocking
Quick Jump to side by side summary comparisons of Protection One vs :
Protection One Security Review Sections- Click to Jump to Section
Protection One Review
Reputation and Credibility
Protection 1 is the 6th largest security company in the U.S. The home office is located in Wichita, Kansas and they have over 2,500 employees with offices in many major markets across the country. They have been in business for over 25 years and enjoy an A+ BBB rating and a 97% customer satisfaction rating.
In recent years, they have introduced a DIY Alarm program, as well as begun employing a door to door sales force. It should be noted that the more aggressive door-to-door sales approach has resulted in mixed online Protection 1 Reviews. It has created lower customer satisfaction and created significantly higher customer complaints with other companies.
Note: In May of 2016, Protection 1 and ADT announced a merger. While the companies will continue to operate independently for an undisclosed period, ultimately, much like Brinks, the companies will consolidate and operate under the ADT brand. HSA will update this review to reflect the impact of the brand integration as circumstances warrant.
It is not uncommon for customers to experience service and billing issues while companies undergo complicated transitions during a merger. Consequently, many of those seeking a professionally installed system might want to avoid the prospects of transition to the ADT brand, and opt for an ADT monitored system from the beginning.
Monitoring – Protection One Packages and Pricing
They require a three (3) year monitoring contract, with a full portfolio of monitoring options ranging from $34.99/mo. for basic monitoring to $54.99 for cellular interactive monitoring with cameras.
They utilize their own network of five UL Listed, Five Diamond Certified monitoring service. Standard monitoring rates and equipment packages for their professionally installed systems are as follows:
- 24/7 Monitoring Burg/Environmental/Fire
- 2 Way Voice
- Interactive Remote Management
- Home and Energy Automation
- Integrated Motion Camera
- Video Surveillance
- 2-Gig Central Control Panel
- 3 Door/Window Sensors
- 1 Motion Detector w/ 80 lb. Pet Immunity
- 1 Keychain Remote
- Yard Sign and Window Stickers
- $99.00 Installation Fee
- $34.99 Monthly Monitoring Fee
Includes Standard Equipment Package, PLUS
- GSM Cellular Communication System
- $99.00 Installation Fee
- $44.99 Monthly Monitoring Fee
Includes Secure+ PLUS
- Enables Remote/Mobile Access
- Incorporates Home Automation Capabilities
- $99.00 Installation Fee
- $49.99 Monthly Monitoring Fee
- Includes Extended Warranty
And for an additional $5 a month, they will integrate Video Surveillance into the package.
All packages require a 3 year monitoring agreement, after which you will own the equipment. The latter 2 also include an extended equipment warranty. The cellular monitoring will provide protection in the event that the phone or broadband lines are cut, or otherwise compromised.
They no longer uses their proprietary “e-secure” app for interactive services…which had garnered rather dubious ratings in the past. They have opted to transition to the more highly rated Alarm.com interactive services which is more universally supported and is compatible with iOS, Android, Blackberry, Windows. Pebble, Kindle, I-Pad and Apple Watch devices.
Premium packages include Z-Wave communication for home automation capabilities and advanced features such as Geo-Location services and Crash and Smash capabilities. However, these features are unavailable on the lower end packages.
Pricing and Equipment of Protection One
The basic equipment package is comparable with most other national security providers. Pro One now offers 2 Gig security equipment. While not as well known as some of the other more widely used brands, they are an “up and comer” in the security equipment industry and are well regarded, competitively priced and reliable.
It’s touchscreen user interface is intuitive and user-friendly…making it as easy to use as an I-Pad or I-Phone.
The website lacks transparency regarding equipment costs and one needs to call for current pricing and product offering details.
Protection One Customer Service
They place strong emphasis on customer service and enjoys a 97% customer approval rating. They offer online support as well as 24 hour customer service via phone and internet chat. For those who prefer to speak to a representative, they do not have a complicated IVR system, but guarantee that a live person will pick up the call and answer within 10 seconds.
The Live Chat function requires that you disclose personal information, and is more of a lead generation tool than a source of additional information.
They employ their own certified technicians and do not utilize 3rd party installation and service personnel. They undergo a complete background check and Protection One utilizes a Tech Tracker program that will e-mail a picture of the technician and estimated arrival time.
Most customer complaints center around the difficulties of cancelling contracts. If the contract is cancelled, the customer is responsible for 100% of the balance of the contract.
In regards to relocation, the equipment remains in the old home, and Protection One will install a new system at the new home and apply a $150 credit. This may result in significant charges.
“My wife and I signed up with them 2 years ago. We are moving to a new home 1 mile away. Their rep assessed our new house already equipped with a good alarm system and proceeded to assess us a new activation for $200 and also for every single window that are already wired, and charge us for a new box. Ultimately, they wanted a $900 to “transfer” service.
What’s worse is that if we decide not to use them anymore, we are still responsible for another year’s worth of payments for the old house! They did not give us a copy of the contract, which apparently says that we’re locked in for 3 years! There is no contract termination fee; rather, they are going to fully charge us 15 months of cost ($500).”
Excerpt taken from complaintsboard.
While they do not have a 30 or 60 day return policy, like some of the best DIY alarm companies, they do have a 14 day return policy, which is subject to a $79.00 restocking fee.
Protection One Summary
There are a wide array of products and features incorporated into Protection 1 Security solutions. They are a reasonably good choice, especially for those who require top notch customer service. However, online Protection One Reviews are somewhat mixed when it comes to pricing and contract terms.
If one requires more than just a basic system, up front costs can be significantly higher than some of out other Top 5 Alarm Companies. The monthly monitoring rates start at $34.99, for basic landline service…which is almost double the rate of our #1 pick, Protect America ($19.99).
In addition to being more expensive, the lack of site transparency and the fact that the company is involved in a rather complex merger- with a somewhat uncertain future- may be reason to take a step back and more seriously consider other options.
Please feel free to offer your comments, feedback on our Protection One Reviews or share your experience with their protection services below.
Protection One Video Summary
Protection One Alarm Equipment
2 Gig Technologies
For our complete review of 2 Gig alarm equipment, click here.
The Protection One Home Security System incorporates the 2GIG Go!Control touchscreen panel.
2 Gig Technologies has integrated the most up to date security and home automation features into theis control panel, including
- Full color touchscreen
- 48 Wireless Zones
- 32 User Codes-to manage access
- Available Built In Cellular Communicator
- Z-Wave– low frequency radio transmitter to control home automation services
- Wi-Fi- allows for current weather displays via the internet
- Severe Weather Alerts- available in advanced monitoring packages to for early warning detection of tornadoes and other weather emergencies
- 2 Way Voice-Integrated speaker phone enabling direct communication with alarm monitoring center
- Over the Air Updates – wi-fi internet connection allows software and firmware to be automatically updated through the internet
- Available Alarm.com Interactive Services-All systems can be managed through web portal or app access on IOS, Blackberry or Android smartphone
Door/Window Sensors– In addition to standard wireless door and window contacts, Vivint also offers:
- Recessed Door/Window Contacts
- Garage Door Tilt Sensor
- Motion Detectors
- Glass Break Detectors
- Motion Image Sensors-
- Wireless Smoke Detector
- Carbon Monoxide Sensor
- Key Chain Remote
- Wireless Remote Panic Button
- Flood Detector
- Low Temperature Sensor
- Z-Wave Thermostat–
- Z-Wave Plug In Lighting and Small Appliance Modules
- Z-Wave Door Locks-
Protection One Home Security offers a variety of video camera security surveillance solutions.
Protection One -2Gig GC2 Control Panel
- Included in Basic Starter System
- 60 Wireless Zones
- Date, Time, Weather Display
- 100% Cellular
- 2 Way Voice over Cellular
- Over the Air Updates
- Z-Wave Capable
Wireless contacts that will alert you if a door or window is opened.
Bypass Door Contact
Glass Break Sensor
Detects the frequency of breaking glass. Great for homes with larger pets and rooms with lots of windows.
Arm/disarm the system, …includes panic button.
Tilt sensor. For use on overhead garage doors.
Pet friendly sensor that detects motion of objects over 40 lbs.
Detects dangerous colorless, odorless Carbon Monoxide gas.
Detects water from leaky plumbing or flooded basements.
Z-Wave Door Locks
Call for Details
Frontpoint Z-Wave control for compatible smart thermostats.Call for Details
Hidden Door Sensor
Door contact can be recessed into door frame to be hidden from view.
Detects excessive heat, cold and smoke for maximum fire and temperature protection.
One touch panic button for emergency or medical alerts.
Take Over Device
Indoor Video Camera
Fixed position indoor wireless video camera with “night vision”.
Frequently Asked Questions
How does Protection One compare with other top rated alarm companies?
Pro One provides professionally installed security and home automation systems by 2GIG Technologies. You can see how they stack up in our top 5 alarm companies or in the side by side comparison summaries , below.
Protection One vs. ADT Monitored vs. Vivint vs. Protect America vs. Frontpoint Security vs. Link Interactive
(Click Below to Toggle Open)
Facts and Features
- HSA Rating - 8.4
- BBB Rating - A+
- Years in Business - 28
- SDM Ranking - 6
- Equip. Man - 2 Gig Technologies
- Upfront Costs - $99+
- Min. Monitoring Rate - $34.99
- Contract Length - 36 mo.
- Installation- Pro/DIY
- Relocation - Hard
- Equip. Warranty - 1 Year
- Return Policy - 14 Day/$79 Restocking
Facts and Features
- HSA Rating - 8.6
- BBB Rating - A+
- Years in Business - 18
- SDM Ranking - #1
- Equip. Man - Varies
- Upfront Costs - $99.00+
- Min. Monitoring Rate - $36.99
- Contract Length - 36 mo.
- Installation- Pro Only
- Relocation - Available
- Equip. Warranty - Lifetime
- Return Policy - 3 Day
Facts and Features
- HSA Rating - 9.2
- Years in Business - 17+
- SDM Ranking - #3
- Equip. Man - 2Gig
- Upfront Costs - $549
- Min. Monitoring Rate - $39.99
- Contract Length - 0-60 mo.
- Installation- Pro Only
- Relocation - Hard
- Equip. Warranty - Lifetime
- Return Policy - 3 Day
Facts and Features
- HSA Rating - 9.6
- BBB Rating - A
- Years in Business - 20+
- SDM Ranking - 15
- Equip. Man - GE
- Upfront Costs - $0
- Min. Monitoring Rate - $19.99
- Contract Length - 36 mo.
- Installation- DIY or Pro
- Relocation - Easy
- Equip. Warranty - Lifetime
- Return Policy - 14 Days
Protection One vs. Vivint Security
Protection 1 vs. Vivint Security
In light of the fact that Protection One is in the process of merging with ADT, many Protection 1 reviews are indicating that there may be cause for concern with billing and service issues while the companies work out the bugs associated with such a complex merger.
Consequently, prospective Protection 1 customers might be wise to consider alternative options.
One company which has recently made great strides in the home security industry is Vivint. Vivint security is currently #3 in the SDMTop 100 and has recently incorporated a new Flexpay equipment option in which, if you elect to purchase the equipment out right, Vivint even offers you competitively priced monitoring with no contract required.
Other Vivint Benefits
Vivint offers experienced, seasoned and background-checked experts that install quite possibly the most dependable, high tech products. They’ll make certain that the whole thing functions correctly so that you are totally at ease with the function of the equipment .
• Standard Touch-screen Vivint Sky Key Pad
• Professional Installation
• Exceptional Monitoring Capabilities
• Nationwide Service Network
• Sophisticated Engineering – Voice Control and 2-Way Voice Transmission
• Superb Home Automation Capabilities
• Nationwide Relocation Program
• Award Winning Vivint Home App- 4.5 Star!
• 0% Interest Flexpay Equipment Financing
• Lifetime Equipment Warranty
So, if you are looking at professionally installed home security systems, you should definitely take a look at Vivint.
Call For FREE Quote- 855-695-1727
Protection One vs ADT Monitoring
Protection One Security vs ADT Monitored Security
Despite the fact that the majority of the best home security companies listed in our Top 5 picks are DIY Alarm Systems, it is no secret that a percentage of consumers would still prefer to have their security systems installed professionally by an established, full service security company.
Homeowners who are considering Protection 1 would would, in all likelihood, be evaluating ADT Security. It is also professionally installed and monitored by far the most well known home security company-ADT.
You’ll discover that there are in excess of six million residences as well as businesses throughout the united states equipped with ADT monitored alarm systems.
They’ve been operational more than one hundred forty years and maintain half a dozen UL Listed, 5 Diamond Certified monitoring centers staffed with quite possibly the most well trained specialists in the industry.
Why Select ADT Monitoring?
ADT Authorized Premier Provider – Protect Your Home will be able to expertly install one of the most dependable, state-of-the-art systems. Their highly skilled, knowledgeable as well as background-checked technicians will make certain that every aspect functions correctly so that you are totally at ease with the operation of the system -which is monitored simply by ADT – by far the most respected brand in the business.
- FREE Security System -$850 Value*
- Professional Installation
- Superior Monitoring Redundancy- 6 Monitoring Centers
- Local Nationwide Service Network
- Superior Technology – Voice Control Available
- Broad Home Automation Compatibility
- Nationwide Relocation Program (certain restrictions apply)
- $500 Theft Protection Guarantee (certain restrictions apply)
- 6 Month Service Guarantee (certain restrictions apply)
*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)
So if you are leaning towards a professionally installed home security systems, you should definitely investigate what has made ADT the #1 name in the home security!
Read our Full Review on ADT Home Security
Call For FREE Quote- 888-495-9434
Protection One Security vs Protect America
Protection One vs. Protect America
While Protection 1 has been in business for over 25 years, they are a relatively new addition to the DIY alarm industry. And although Protection 1 reviews are pretty positive, Protect America pioneered the DIY alarm business model and has extensive experience in meeting the needs of the DIY wireless alarm industry while providing exceptional value and quality customer service.
They have an A BBB rating and have been in the SDM Top 15 the past 5 years, a consistent recipient Consumer’s Digest Best Buy, and service over a half million satisfied customers.
Protect America offers cellular, broadband and landline monitoring services….starting at a very affordable $19.99/mo. That’s more than $15/mo less than Protection One’s least expensive monitoring plan.
And protect America is committed to making security and home automation affordable for virtually anyone, with their exclusive $0 Equipment Cost pricing options. Protect America includes a ton of equipment with their premium monitoring packages, i.e.
Platinum Package includes:
- Simon XT Panel
- 1 Motion Sensor
- 14 Door Window Sensors
That’s $1400 in FREE equipment when you sign up for the Platinum Plan for just $42.95/mo.!
Let’s face it, for real protection, most homes are going to need more than 2 or 3 sensors…..with most companies, such a Protection One, this will cost hundreds…even thousands of dollars.
Before signing a 3 year contract, you owe it to yourself to check out Protect America , or call 888.951.5140 and see what they have to offer!
Read our Full Review on Protect America Security Services
Call For FREE Quote- 888-951-5140
Protection One Security vs Frontpoint Security
Protection One vs. Frontpoint Security
While a relatively young company , Frontpoint has made their mark and gained a reputation for providing best in class customer service by maintaining an A+ BBB rating.
Their pricing starts out at the same $34.99, but their all inclusive package is available for less…at $49.99. Unlike Protectione One reviews, Frontpoint reviews are overwhelmingly positive.
The standard Frontpoint alarm system is the GE Simon XT, but they now offer an upgraded Qolsys IQ panel which has many advanced features such as:
- 7″ Touchscreen Display
- Photo Slide Show, Video Camera Display, Current Weather Display
- Integrated Image Capture/notification when system is armed/disarmed
- Severe Weather Alerts
For quality products and top notch customer service- get a quote from our Frontpoint Security or call 844.688.2894.
Read our Full Review on Fronpoint Security Protection
Call For FREE Quote- 844-688-2894
Protectione One vs Link Home Security
Protection One Home Security vs. Link Interactive Security
Owned by Mountain Alarm, with 60 years’ experience providing quality home security solutions-Link Interactive Home Security Systems is a relatively new DIY Home Alarm company.
They have an A+ BBB rating- and Link Interactive reviews reflect a 98% approval rating. Link Home Security reviews rave about the services, where as Protection 1 reviews are much more inconsistent.
As a matter of fact…in the past 3 years Link Interactive customers have not posted a single BBB complaint!
And, if you are sold on the the technology, you will get the 2Gig Technologies alarm systems with Link Interactive…..at a substantially lower price!
Link Interactive monitoring has all the latest features:
- Crash and Smash
- Geo Location Services
- 2 Way Voice Assist
- Severe Weather Alerts
- Full Home Automation
Starting at $29.99 a month….or $34.99/mo for interactive and home automation….and $39.99 a month with video!
That’s up to $15 a month LESS than Protection One!
To get exceptional service and state of the art DIY alarm technology- visit Link Interactive Security Systems and get your FREE quote!
Read our Full Review on Link Home Security
Protection One Security vs Armorax Home Security
Protection One vs Amorax Security
Do-it-yourself or Professional Set up?
Protection One Alarm Systems are installed by a professional. Nonetheless whether or not expert installation is necessary for any wireless home alarm system could very well be debatable.
Although some might find it easier to simply have somebody else get it done…there’s a lot to be said with regard to the actual satisfaction as well as financial benefits associated with setting up a DIY home security system.
And it’s also most likely much simpler than you might think.
As a matter of fact, more than 90% of Do-it-yourself alarm owners found the system “easy to install”.
2018 Armorax vs Protection 1 Reviews Update
Some of our initial interest for Armorax has dropped off appreciably as the provider continues to reveal indicators that it is struggling.
The BBB status has recently slipped off considerably coming from an A (during the time of this Protection One review)to a C+. This is a symptom of the fact that organization hasn’t responded to customer complaints-even when they’re lodged using the BBB.
During our secret shopping initiatives, we have discovered that even the sales representative doesn’t pick up the phone. Incoming telephone calls are generally met with a voice mail system which in turn instructs them to contact 911 if this is an emergency…or to remain on the line for the sales department. After 2 or 3 minutes or so on hold, one is finally greeted by an answering service who will take a name and telephone number to get return call.
This makes one wonder what will happen if I have a problem with my security system?
Many Changes since Original Armorax vs Protection One Reviews
In addition, Armorax has changed companies 3 times over the last year. They have changed from the state-of-the-art 2 Gig line up, briefly marketed the Interlogix Simon XT, and are now offering the less well known Resolution Helix panel.
They have also totally changed their monitoring fee plan 3 times in the last calendar year. When it comes to online Armorax reviews, you will find that basically no 2 web sites indicate the exact same pricing structure. Armorax previously featured no contract plans along with services together with Cost-free equipment and monitoring rates as low as $19.99/mo. (their one time of $24.99/mo. for security and full home automation was a great value for money compared to Protection One Plans…but, is no longer available)
Their current package costs $99.00 up-front and basic monitoring starts at $34.99.The Mobile APP is only available with and additional charge!
Lack Of Transparency
Moreover, the complete absence of online transparency does nothing to encourage confidence. Presently there’s a a single page website that provides minimal details about the company track record, hardware, costs, monitoring provider as well as services, Mobile App, Set up information or videos …or almost anything otherwise that a possible client will want to find out.
Although the company showed good promise formerly, we are no longer as enthusiastic about them as a solid option to Protection 1 Security systems. In our judgment, you will find significantly better alternatives. such as Vivint and ADT.
Armorax features a comparable BBB Score They are fully accredited with the BBB , and also have compiled an outstanding 88% positive reviews on the BBB evaluations page. That equates to a 4.67 out of 5 stars!
Alternatively Protection One will be under-going an elaborate merger with ADT and there is a substantial amount of uncertainty in regards to what is coming up next in their long term future.
Armorax offers an uncomplicated and straight forward cost structure…which is certainly making waves in the home security marketplace.
The standard Armorax Blackbox system is a top of the line GE Interlogigix Simon XTi, which is Free of charge when accompanied by a 36 month monitoring agreement!
Armorax add on sensors tend to be around half the cost of professionally installed devices. Discover precisely how much it is possible to save on add ons simply by calling 866-355-0640.
However, the monitoring price is what truly sets Armorax above the rest. At this time they’re supplying Cellular Monitoring for just $24.95!
And this is certainly not bare boned monitoring- it includes:
- Interactive Service- Arm/Disarm/Notifications and Alerts
- Comprehensive Home Automation
- Video Surveillance Monitoring/Management
- Crash and Smash type protection
All for $24.95/mo.
And that is NOT an introductory price. It also includes a Rate Lock Guarantee!
Protection 1 Pricing
With Pro One Security, you will be required to pay $99.00 up front for installation.
Add-ons can get pretty expensive. There is little transparency on the site, but professionally installed sensors typically cost about twice as much as their DIY counterparts. This can result in driving the costs up hundreds or even thousands of dollars.
Monitoring rates range from $34.99 to $54.99.
Comparing apples with apples…comparable monitoring plans are more than twice as much as Armorax!
And who knows what the future holds….
Armorax rates are locked in at $24.95/mo…..and for the full 36 month agreement. And…you can lock in that rate if you want to renew the agreement. For $24.95 a month….who wouldn’t?
Armorax recognized as Top DIY Alarm Company
With cellular monitoring available for just $24.95/mo., Armorax is taking the alarm industry by storm. And they don’t stop there. They combine low,low monitoring rates with the top of the line, 2 Gig Technologies Go! Control system!
In recognition of superior value, Armorx received our Silver Award as one of the TOP Home Security Companies of 2017.
How did Armorax catapult into the Top 5?
Simple. They offer the best for less.
In addition to the $99.00 installation fees, Pro1 monitoring rates can run up to $54.99.
That is more than double the monitoring costs with Armorax!
Pro 1 Security Systems require an upfront installation fee, and charge higher monitoring rates for packages that require additional services. Ultimately costing more than twice as much per month than comparable Armorax packages.
Pro 1 offers a full portfolio of security and home automation services. They used to have a proprietary app for interactive services, but have recently switched over to Alarm.com.
Armorax also offers an outstanding 3rd part winning interactive platform.
These features are showcased by the Armorax Blackbox which features a premium touchscreen Interlogix -the Simon XTi.
The Simon XTI is equipped with an integrated Z-Wave communication module which enables comprehensive home automation and management capability of virtually any Z-Wave compatible device!
Armorax provides top of the line, DIY security and home automation products with rock bottom cellular monitoring rates that include Alarm.com services. With a FREE premium system and full featured monitoring services for $24.95/mo.
Comparable Pro One service would cost an extra $100 up front…and $360 a year more. Nuff said.
Read our Full Armorax Blackbox Security Review
Call For FREE Quote- 866-355-0640
What happens should I need to relocate my Protection 1 system?
Moving a Protection 1 security system.
One problem that is frequently described in negative online Protection 1 reviews centers around the issues that occur if a customer needs to relocate. If it is actually within the Protection One service region, there may be additional expenses.
Protection 1 will credit $150 towards a system at the new location. So, if you have a large system, this may involve a significant expense. With respect to particulars, contact Protection 1 customer support if you are presently a client.
Otherwise, be certain understand the contractual commitments as well as the relocation terms before you sign up. You shouldn’t rely upon oral assurances from the Protection One sales person- Be sure to have it in black and white.
In the event you aren’t 100% pleased with the answers you end up with through Protection 1, give consideration to our top 5 best home alarm systems before making a selection.
If you have experience with relocating a Protection 1 security system, please feel free to share your experience in out section for Protection One Reviews.
Cancelling a Protection One Contract
The Best Way to Terminate a Protection One Security agreement
Protection 1 Contracts
Nearly all security providers require a three to five year monitoring contract when you enroll. This is customary in the security industry. Consequently Protection One is no exception to this..
Once the agreement is finalized with Protection 1, the customer always has a 3 day legal right of rescission.
Usually, do-it-yourself security providers present you with a 14,Thirty or even 60 day refund policy. Even so, if you’re having a Protection One home security system installed, and wish to cancel- it is important to taking action within 72 hours of that time period the documents were in fact signed.
The moment you are beyond the rescission or return period, an individual is usually accountable for all, or at least the vast majority of the monitoring payouts for the full amount of the contract, despite the fact that one transfers past the support region of the company.
So in case you believe you will probably be relocating, it is important to have a crystal clear picture of your contractual obligations prior to making a commitment.
Check terms and conditions concerning your Protection 1 Security contract
A lot of the other troublesome areas with you read about in Protection 1 Reviews and other home security plans usually are:
Escalation clauses- Some companies maintain the authority to increase monitoring fee following the 1st year…even when the contract period is actually longer.
Auto Renewal Clauses – A number of agreements repeatedly renew on a yearly basis. except in cases where the client legally cancels the deal and complies with the specified conditions of cancelling.
Contract Termination Terms – Quite often times, the deal needs to be terminated in black and white, 30 and maybe even Two months prior to the conclusion of the actual written agreement.
Make certain you contact Pro One Security customer support and figure out exactly what conditions must be fulfilled in order to cancel the contract.
How to contact Protection One Security when Canceling
If, after reading Protection One Reviews, you decide it’s time to complete your contract, make sure that you make it clear you wish to cancel through multiple channels and keep track of every one of the contacts.
Protection 1 reviews recommend that individuals:
Call- and file the contact with time along with contact information and facts
Mail- Mail notification by certified postal service
E-Mail- using “read “receipt
Make sure all of the methods are well documented and additionally keep them exactly where they may be easily retrieved in the event that there happens to be question. Also- make sure to keep tabs on banking account to ensure that there aren’t any automated debits following the specified date.
Changing from Protection One Security to your Future Supplier
At this point, you are familiar with the common Protection 1 complaints, and you’re going to have a much better notion what your optimal service provider should really be like.
Our easy home security questionnaire could help you identify the options.
Arming Modes on a Protection One System
Protection 1 Reviews – Arming Modes
OFF — When your Protection One system is turned off, many of these alerts are still active. Your Protection One alarm system will still alert you if contacted windows or doors are open. In addition, environmental and life security systems are still active. If a smoke detector is triggered the alarm will sound and your system will still alert the central monitoring station.
Stay– The stay mode will arm just the doors and windows of the Protection One security system.
Away– On Protection One home security systems, the away style will trigger any interior motion sensors as well as the windows and doors.
Instant — You are able to eliminate the entry delay in your Protection One alarm system by arming it in instant manner.
Duress – If someone were to force you to disarm the system, a special duress code will trigger immediate emergency response.
If you’re already a Protection One customer, please feel free to share your experiences in our area for Protection 1 reviews. Customer Protection One Reviews help home security buyers decide if a Protection One alarm system is right for them.
Do I need a landline for Protection One monitoring?
Protection 1 Reviews – Monitoring Options
A Protection 1 alarm can be monitored with cellular, broadband or landline service.
Ideally, cellular monitoring is optimal for Protection One security systems. This eliminates the possibility of phone or cable wires being cut to prevent an alarm signal from being sent to the monitoring station. Also, cellular or cable connections are required for the Protection 1 Security App.
While some Protection One reviews might take exception to the additional expense of a cellular connection, one can minimize Protection One prices by eliminating the landline completely.
Protection One Installer Qualifications
Are the Protection One Security installers qualified?
Like ADT, Protection One carefully scrutinizes their installation technicians. They undergo a rigorous due diligence process that includes:
- State and Federal Background Checks
- DMV Checks
- Employment and Education History
- Subjected to Periodic Drug Testing
- Extensive Initial and Ongoing Training
To provide additional peace of mind, they have also implemented a Tech Tracker program. They will text or e-mail you a picture of the technician and provide an estimated time of arrival before an installation or service call. That way you can confirm their identity prior to allowing access to your home.
Overall, Protection One follows all the industry best practices to ensure customer safety and provide for a quality installation.
Does Protection One still use e-Secure?
Protection One and E-Secure
How does Protection One handle home automation?
They now utilize Alarm.com as the platform for their interactive system management and home automation. They had previously handled these functions with their proprietary e-Secure application, but have moved to the more refined and stable Alarm.com application.
Alarm.com is a highly rated interactive security and home application which enables the user to control virtually every function of the system on any Android, iOS, Blackberry, Windows device. It even works with the Pebble and Apple watches, as well as Kindle and Kindle Fire TV.
The home automation utilizes Z-Wave communication protocols and is also controlled through the Alarm.com app. It enables you to control the security system as well as lights, small appliances, Z-Wave compatible locks, Z-Wave thermostats and energy management systems…as well as integrated video cameras..
Alarm.com services include:
- Real-Time text or e-mail event notifications
- Rule-Based home automation
- Live streaming Video
- Video clip storage
- Remote energy management
- Geo-Location Services
Do I need a permit to install a Protection One?
Is it essential to get an alarm permit for Protection One?
Strictly speaking, you don’t need a permit generally if the system is not going to be professionally monitored.
However, as the home security system is being remotely monitored,with the intention of utilizing emergency response providers, lots of local cities will need a permit. More often than not, this calls for uncomplicated application in conjunction with your hometown law enforcement or sheriff’s agency and some sort of manageable fee.
One will likely also be instructed to deliver the company name, address and phone number of Protection One Security, as well as monitoring station, if the two agencies are actually different. Where permits are required, just about all towns would require some sort of one time service charge to register your system, and other towns and cities might need an annual renewal as well.
in cases involving municipalities with higher robbery combined with false alarm rates, failing to register can result in refusal to respond to places which haven’t got a burglar alarm permit…although this can be fairly unusual. Even so, you may be subject to even more charges if law enforcement officials, fire or perhaps emergency medical services might be sent to a property with no permit in cities where one is requested.
Regardless of whether or not a licence is actually acquired, the vast majority of communities will probably assess penalties and fees with respect to numerous false alarms. Rarely do Protection 1 reviews mention it, but almost all communities now have protocols put in place wherein the initial one to two dispatches should not demand fines. Subsequently, after that penalties ordinarily rise from $25-50 for the initial enforceable offense…to $100-200 for succeeding repeat infractions.
As a result, it is recommended that Protection One Alarm System operators speak with his or her own area police department, to determine what permits are required, develop a comprehensive understanding of the local guidelines and be sure that they take the necessary but simple steps to prevent false alarms.
How to avoid False Alarms...
Strategies to help you prevent Protection One false alarms.
As stated earlier, false alarms arising from the use of Protection 1 Alarm systems may be not merely a nuisance, but can contribute to a genuine overload on your local police as well as emergency services resources. Worse yet, you could wind up having to pay steep fines
Although very few Protection 1 Reviews divulge it, the majority of dispatches by monitoring centers across the country are a result of false alarms. Consequently, most towns administer fines to alarm system owners whenever they meet or exceed a particular volume of false alarms.
To prevent this from happening to you, here are some recommendations to avoid a false alarm with your home security system.
• You should make sure everybody knows the way to disarm the home security system. Your security alarm is going to have a master passcode, along with a number of supplemental end user codes that can be programmed into the system. Try to make sure that everyone knows his or her code as well as is able to disarm the security system.
• Be sure that that everybody also has learned the security password. If there is an alarm, the central monitoring station will in most cases contact the house for starters and request the security password to confirm that the man or woman answering is an authorized party. In case there is an alarm, should the individual answering telephone call be unable to produce the exact password, the authorities will likely be dispatched.
• Check to see that every door and window is properly secured before arming the system. Any entrance that’s been left to some degree ajar could be blown open while you are away and set off the alarm.
• Check that that all devices are mounted solidly and in the correct places. Motion sensors need to be affixed at a height of 6’ and away from the fans, heaters, fireplace and air conditioning systems.
• Give some thought to items which might possibly trigger a motion detector. It’s not only pets ..Air conditioning units can cause fluttering draperies or plants…and helium balloons can be transported about the residence by air currents. Ensure that they tied downin an area far removed from motions.
• Preferably, pets ought to be restricted to zones apart from motion detectors. If that’s not manageable, one can find “pet friendly” or “pet immune” detectors which is able to screen out smaller pets below 40, 50 even 80 lbs. Motion detectors can be set up to provide pet alleys where by pets could move freely about. The alternative option is to make use of glass break sensors in place of motion sensors.
• It’s essential to replace batteries when required. Just about all alarm systems use Li-Ion batteries which usually have at very least a two year estimated lifespan. Your Protection 1 Alarm System will in most cases advise you if your batteries have become low- not to mention warn you when there is approximately 30 days of usable life.
It is advisable to obtain extra batteries available and switch them out promptly. Your system will even alert you in case there are other issues with sensors. Any time you receive a system fault notification, run a status check and troubleshoot the sensor. Get hold of customer service in the event it seems to be not functioning properly.
Keep your customer manuals/codes/passwords in a safe specified location in which they could be checked if required. Although, the ideal way to avoid false alarms is by using your system on a regular basis and make sure that everybody is familiar with the right way to operate the system.
What are some of the other benefits of purchasing Protection 1?
12 added benefits of purchasing Protection One
While think of a home security system as just a burglar alarm system, Protection One Reviews indicate customers are now demanding significantly more all-inclusive security, energy and home management systems. Following are just a few benefits which Protection 1 customers can enjoy when they elect to acquire a Protection One alarm system.
Protection1 defends against Break-ins-Statistics tell us that you are 3 times less inclined to end up being broken into getting a professionally monitored security system. Even the most basic security alarms would typically provide you with numerous layers of security. A yard sign and window decals to deter would-be thieves, perimeter sensors on the doors as well as exposed windows to prevent them from gaining entrance and interior devices including motion sensors and glass break detectors to identify whenever access has been gained.
Activating any one of these alerts is going to activate a local alarm and notify the central station of a security breach when the system is monitored.
Protection One Security provides full coverage
Protection 1 doesn’t stop with preventing break ins. By investing in additional equipment, you can obtain comprehensive protection for the whole home.
- Safeguard Against Fire- According to the NFPA (National Fire Protection Association), a fire breaks out pretty much every 24 seconds in america. In 2014 there had been nearly 1.3 million fires documented, resulting in over 13,000 injuries, nearly 3,000 of which were fatal, as well as producing practically 10 billion dollars of property damage. By including Protection One smoke detectors in your monitored home alarm system you can ensure that heat, fire and smoke are detected at the earliest point in time. Additionally, the fire department will be rapidly alerted – regardless of whether you are home or not. You may not always be there to protect your house, pets and treasured ones…but your Protection One Alarm system assures that that help is en route.
- Provide protection from freezing pipes- Do you live in a locale where temperatures start to plummet below the freezing point in the winter months? A low temperature sensor/probe can safeguard your home from the potential of water lines freezing if the the home heating system were to stop working. Protection One Security will inform you in the event the temperature dips below 40 degrees.
- Safeguard against flooding- A water sensor can be put in the basement or washing area to be able to alert you of any water surge issues produced by plumbing related troubles,leaking rooftops or rising ground water levels that might result in wet or water damaged cellars.
- Medical related Emergencies- Protection 1 reviews indicate concerns with protecting an aging population. Medical alert pendants or wrist watches allow seniors as well as people with special needs to be able to quickly summons assistance in case of an accident or healthcare scenario. These wireless panic alert buttons will be able to usually work within about 100’ of the base unit, and enable a person to speak directly with the professional monitoring station operators if equipped with 2 way voice communication.
Protection One Benefits – Video Summary
Receive Alerts on your Protection 1 App
Your Protection 1 App can keep you apprised of events in your home, without having to activate an alarm. Sensors can be set up as “non-reporting”, but still trigger a notification e-mail to let you know what is going on. Following are some creative Protection One Security solutions:
- Pool Entrance Notification- Special exterior wireless detectors could be placed on swimming pool gates to alert you that somebody has got into the pool area.
- Door/Window Alert -From toddlers to teenagers, your security system can help you monitor the location of the children. A secured door or window can trigger a chime feature to actually alert you that your door or window appears to have been opened up – no matter whether the system might be set or not. This makes it possible prevent little ones from strolling out into the street….and teenagers from embarking on late night excursions.
- Keep Track of Medications- Sensors can also be set up to warn you in the event that they’re not triggered. As an illustration, a detector could be placedon the medicine cabinet and programmed to inform you in case the cabinet wasn’t opened by a particular time. This will help to you keep an eye on when medications are being taken …and let you know you when they are not.
There are a number of areas in which installing Protection One Security might actually help save you money. While many prospective Protection 1 customers might be concerned with the cost of installing and monitoring a system, let’s take a look at how some of the costs might be offset.
- Reduce Losses In Break In- According to the FBI , in 2012 the typical loss in a domestic burglary was in fact over $2,200. Even though possessing a Protection 1 Security system won’t guarantee that a building won’t be broken into…it seems reasonable to assume that damages might be dramatically reduced in the event that an alarm is blaring away and the burglar know that the authorities had been alerted. Insurance companies appreciate this and that is why…
- Help reduce Insurance Costs- Insurance providers make available substantial discounted rates on Homeowner Insurancewhen the home is protected by a monitored alarm system. Although rate reductions vary from business to business along with the scope of the insurance coverage – average discounts are priced between 5-20% based on the type of security system along with the level of services that are supplied. Make certain that your insurance company is aware of whether or not the system is actually monitored along with whether or not things such as fire, flood and freeze protection is included in your system. Protection One will provide a certificate of installation describing the kinds of services for which your system is monitored.
- Reduce Energy Costs – By setting up a Protection 1 Security Home Energy Management System, it is possible to lessen fuel as well as energy expenditures drastically. Just by enhancing your light and heating schedules one can possibly decrease consumption and expenses by as much as $200 annually.
- Improve Resale Valuation – Even though it is not easy to attach a precise value, Protection One Reviews reveal that the majority of future real estate buyers view an alarm system as an appealing feature that could add considerable appeal to the residence. For a number of prospective buyers it is a “must have” and their protection services provides plenty of “bells and whistles” which increase the emotional lure acquiring a “smart” home.
Affordability – Lots of people are astonished at just how affordable that the modern, wireless home security and automation system can be. While it once was that even a standard burglar alarm would undoubtedly run you thousands of dollars, companies such as Protect America, Fromtpoint and Armorax security help to make comprehensive security and feature rich home automation systems affordable for almost anybody!
A Protection 1 system provides Peace of Mind
You can’t put a value on it…but, the # 1 benefit so many people are searching for when contemplating a home security and automation system is…Peace of Mind. Many people rest better knowing the family is protected …and that they’ve got complete control over the property protection services no matter whether they are home or away.
Questions to consider before getting Protection One
Things to ask your self before committing to Protection One
There are several of important questions you must determine prior to getting Protection 1, or any other program. Considering the fact that you are most probably committing to a contract for the next 3-5 years, it is advisable to think about various concerns prior to signing the contract.
Regardless if anyone from Protection One comes knocking on the door, called you on the telephone or perhaps you are actually picking up another glossy costly color Protection 1 promotion which often come in the mail….it is important to be sure you have a full grasp of all the different available options to you to really make the best decision you possibly can.
Do it yourself compared to Protection One Expert Installation?
One of the primary concerns is whether or not you intend to set up the system personally or perhaps pay for a professional installation.
Historically, systems had to be hardwired directly into the your home. Older Protection 1 Security systems involved drilling along with cutting openings in your walls, fishing electrical wires and complex mounting and extensive programming. It is surprising that there were not any more online complaints lodged in Protection 1 reviews when systems had to be hardwired, than there are today.
Then again…times have evolved. In fact the companies which usually professionally set up the systems, such as Protection One, are now utilizing for the most part wireless equipment. Online Protection One reviews indicate increased satisfaction with the wireless technology and the Protection 1 app.
The number of DIY alarms has increased because technology has become dramatically upgraded over the years to make the equipment particularly intuitive…and easy to set up. The more experienced Do it yourself security alarm service providers have definitely vastly streamlined the set up methods to make it simple for even the most technically challenged homeowners.
The better companies pre-program the whole system before sending it out, to ensure that all the end user needs to do is place the gear and then get in touch with support to have the system activated. While Protection One reviews occasionally cite some issues with installation or service , over 90% of the customers observed our best DIY security alarms systems straightforward to install!
Advantages of Do it yourself
• Virtually no Set up Expense – Help save hundreds
• Reduce Add-on Equipment Prices – Often nearly half
• Virtually no Waiting or Appointment time – No need to set time aside away from your job
• Increases System Understanding
• Effortless to Relocate
Potential benefits to Professional Set up
• A reduced amount Time and effort .
• Added Expertise
Though a professionally installed system by Protection One would certainly involve a reduced amount energy, the great majority learned that the solutions offered by the best DIY security alarm service providers ended up being easy to put in, user-friendly and saved people a considerable sum over a installed by a professional system.
If you should go with professional set up by Protection 1 , always determine how skilled your installer is as well as whether they have been background checked and also are undergone drug screening process. Make sure you ask if the company has got their own employees or possibly utilizes 3rd party sub-contractors. Making use of subcontractors really isn’t necessarily bad (they may also provide more past experiences compared to company employees) nevertheless make sure they should have actually completed thorough screening prior to letting them into your your house.
What if I move?
Protection One Security offers a SecureMove program to assist movers in relocating or installing a new system at their new home. They will provide a $150 credit toward activating a new or existing system in the new home.
This requires a new 3 year contract.
What if I want to cancel my Protection One Security contract?
Protection 1 requires a minimum 3 year contract. (special promotions sometime require a 58 month contract) In the event that you need to cancel the contract they require that you pay 100% of the balance of the contract.
For instance, if you had a Smart Control plan and wanted to cancel your standard contract after the first year….the termination fee would be a whopping $1,199.76! This is one of the biggest reasons for negative online Protection 1 Reviews.
Is Protection One simple and easy to use?
Protection 1 has advanced dramatically in the past few years.
One of the many good things about breakthroughs with regard to technologies is that the producers of the equipment used bty Protection One place a massive amount of focus on simplifying the user interface.
Almost all Protection One systems incorporate streamlined touchscreen user interfaces that are user-friendly and also guide the user with the aid of capabilities like for example arming, disarming, bypassing areas etc..
The Protection 1 App is the built-in interactive smart phone software utilizing home automation functionality that let you keep on top of your residence from anywhere around the world utilizing computer access.
Many platforms are even integrating voice control capabilities with the aid of their own equipment, Google Home or Alexa. This let you complete most typical functions by simply issuing a voice instructions.
Although you may find Protection One reviews that point to difficulties with installs, service as well as billing matters, you’ll rarely find Protection 1 reviews which complains that the Protection One security system is difficult to manage.
Protection 1 vs ADT
Because of all the potential issues in the ADT/Protectiion One merger, many home security buyers are just opting to sign up for ADT monitored systems directly .
Other prospective buyers are carefully evaluating Protection One Reviews and carefully considering some of today’s other Top Home Security Systems before committing to Protection One.
Response Time for Protection 1
Protection One Emergency Response
How Much Time Will It Take for Protection One to Respond to an Intrusion?
Even though virtually every provider claims to will have the quickest response times in the business, you should know how to decipher these assertions.
Your Protection One Security system will likely ordinarily have a 30-60 second entrance delay with regards to your main entry for you to enable you time to disarm security system. The Protection one Alarm can typically be put on “Instant” function in cases where everybody is home. generally the siren goes off right after whatever delay if the system is not disarmed.
The Protection One monitoring center response times are generally estimated from the moment a signal is delivered to the moment the dispatcher contacts the home to confirm the signal. These times definitely will ideally be inside a minute. Whenever no person responds at the home,the Protection 1 security operator will likely make an effort to contact any individual on the emergency contact list …and then they send the police.
While you may might find Protection One reviews that complain regarding higher response times, the majority of the best security alarm suppliers actually do a excellent job – provided all things are working properly.
Protection One Customer Service recommends the actual security system is subjected to testing on a each week or at least regular monthly schedule to guarantee that alarm and communications are unquestionably performing properly.
Nationwide, the average response time frame by the police is about 7 minutes or so, however, this tends to fluctuate substantially depending on the specific location of your residence, the type of the emergency situation, whether there’s audio or possibly video confirmation through the Protection 1 App and the current demand and even accessibility to local emergency assistance at the time of the call.
For those who already own Protection One Security and can provide data on their real life reaction times, please be sure to express your knowledge of Protection 1 response times in our customer Protection 1 reviews.
Protection One Back Up Power
If there is a power outage, does Protection One Security continue to perform?
Should the power goes out, your Protection 1 system is going to continue to provide you with proper protection by simply switching to battery back-up .
The back-up battery is rated for 24 hours in nearly all Protection One reviews, however that could vary in accordance with the size of the home security system , configurations as well as components.
The Protection 1 system will likely beep to alert you that the system is running with back up electrical power and also remind someone to enter your code. For those Protection One Alarm customers who have created announcements on the Protection 1 App, you can even receive an notification on your smart phone.
If you are an existing Protection 1 customer who has experienced a power outage, let us know how your Protection 1 system performed in our section for Protection 1 reviews.
General Home Security Tips
Beyond Protection 1- Tips to Safeguard Your Home
Whether you end up purchasing Protection 1 Security or not, in our Protection 1 reviews, we like to share some common sense recommendations to help make your home more secure.
1. Make the home look occupied. Put lighting as well as electronics on random electronic timers to give the appearance somebody might be home. Have a neighbor park their car in your driveway.
2. If you’re going away, have a friend pick up the newspaper. Suspend mail delivery and arrange to have the lawn cut or perhaps driveway shoveled.
3. Have blinds drawn in areas with especially expensive equipment.
4. Give a spare set of keys to a trustworthy neighbor. Don’t leave them beneath a door mat, above the front door or even underneath a plant pot.
5. Do not leave a message announcing travel plans on the answering machine, e-mail auto-responder, or on social media sites. Do let the police and a trusted next door neighbor know.. and have him or her monitor your place when you are away.
After reading the customer Protection One Reviews, you may also want to consider a professionally monitored home security system from one of the best security system companies. It will greatly reduce the odds of an attempted burglary, and give you a number of other life safety benefits designed to strengthen ones sense of security and provide you with 24/7 peace of mind!
Thank you for visiting! Please feel free to share out Protection One Reviews, below …or follow us, above. If you or someone you know has experience with a Protection One Security System, we hope you will share that experience in our Customer Reviews.
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