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Link Interactive Reviews


Link Interactive Reviews


Is Link Interactive Home Security the next emerging security superstar? Online Link Interactive Reviews are favorable and their monitoring rates, including home automation,  are among the best in the business.


Get the Bottom Line on Link Interactive

 Link Interactive Reviews – SummaryLink Interactive Reviews - Link Interactive logo with gavel



What Makes Link Interactive Security Stand Out?


In our 2024 Link Interactive Reviews, we detail a relatively new DIY alarm company that is showing many of the signs of an emerging security superstar.

While they are not the cheapest, nor do they have the name recognition and pedigree of some of our top-rated home security companies, online Link Security System Reviews indicate that they are certainly making their mark on the industry….one satisfied customer at a time.

As a matter of fact…Link Home Security has a 98% customer approval rating, and its parent company, Mountain Alarm, has not had a single BBB complaint filed against them in the last 12 months!

Find out how they are forging such a solid reputation for excellence, below.


2022 Update!

We are excited to announce a long-overdue update that we’ll be launching in the next few weeks.  We will be publishing a weekly series that will serve as a comprehensive guide on updating an outdated security system.

Featuring a full lineup of Link Interactive‘s product portfolio showing step by step how we transformed an outdated system into a modern home automation tour de force.  It will cover the full lineup of Link Interactive’s specialized sensors, camera systems, door locks, energy management systems, and more.  We’ll even show you how to control the system with the latest Alexa-equipped Sonos home entertainment system.

Stay Tuned…This will be must-read material if you are thinking of creating your own Smart Home!

Prospective Link Interactive buyer…. or current Link customer?


Researching home security systems to protect your family?… Or maybe you happen to be an existing Link Interactive customer and are interested in posting a review and sharing your experience…

The Home Security Advisor was created as an in-depth source of information to help you find the facts you need to help make well-informed decisions pertaining to home security along with the best ways to protect your property and loved ones.

Besides comprehensive analysis and summary ratings, one can find an area for genuine customer testimonials, micro product comparisons with premier competitors, and FAQs …as well as:

  • Strategies for reducing false alarms
  • Methods to reduce one’s insurance premiums and…
  • Various other benefits associated with owning a Link Interactive alarm system.


To help you discover more about Link home security products and services, Check out our handy table of contents, with “quick jump” hyperlinks that can assist you to navigate straight to the particular sections that happen to be most important to your needs.


Link Interactive Reviews – 2024 Summary


Editor’s and customer Link Interactive Reviews summarized below – (Customer ratings averaged and summarized in “Users” votes)

Link Home Security Customers.  Share YOUR Experience.  Leave a review, here.  Customer Link Interactive  Reviews.


Link Interactive Reviews Summary



Link Interactive Security Coupon Code- Phone Number

    Link Interactive Reviews- Logo

Facts and Features

  • HSA Rating - 9.4
  • BBB Rating - A+
  • Years in Business - 60+
  • SDM Ranking - NA
  • Equip. Man - 2Gig/Qolsys
  • Upfront Costs - $99.00
  • Min. Monitoring Rate - $30.99
  • Contract Length - 12+
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 36 Months
  • Return Policy - 30 Days

Link Interactive Review Sections- Click to Jump to Section


Link Interactive Review


 Reputation and Credibility


While relatively new to the national DIY security model, Link Interactive has actually been protecting homes and families on the regional level, as Mountain Alarm for over 60 years. Located in Ogden, Utah, Link Interactive offers Direct to Consumer DIY Alarms, expert technical support  and outstanding monitoring services.

They have developed a reputation for outstanding customer service, with a 98% customer approval rating– and have an A+ BBB rating. (d/b/a Fire Protection Service Corporation)




Link Interactive Home Security Professional Monitoring


Link offers monitoring services through their UL Listed, Five Diamond Certified monitoring station which provides 24/7 protection against intrusion, medical and personal safety, fire and environmental hazards.

They include fully integrated cellular monitoring on all their plans, which eliminates the possibility of defeating the system by disabling cable or landlines. Their most competitive monitoring rates are offered through Costco, and include interactive services that incorporate “Crash and Smash” technology which will notify the monitoring station even if the system is destroyed.


Link Interactive Home Security Monitoring Packages


Basic- Don’t need all the bells and whistles.  Link Interactive offers Basic cellular monitoring with text and e-mail notifications for just $30.99 per month!

Gold-Link Interactive keeps it very simple with the basic package including virtually every imaginable security option- including full home automation and energy management, crash and smash, 2-way voice authentication, and interactive services for just $35.99/mo!

Platinum– Want to add Video Monitoring? Link Interactive offers competitive pricing, with a $74 credit on your first video camera, and includes remote viewing and off-site recorded video storage for just $5.00 more…only $40.99/mo.






Link Interactive Pricing and Equipment


The standard Control Panel that is included in all packages is the highly regarded 2GIG Go Control!.

This panel comes with an integrated CellularLink Security- 2Gig Control Panel Communicator and Z-Wave capabilities right out of the box. It has a clean minimalist aesthetic design and even has a weather display and severe weather alert capability.

The system can be fully customized with available a la carte pricing as well as standard packages which can be further customized to meet your individual needs and meet individual needs and preferences.



Link Interactive Security- Have It Your Way


Link Interactive Security is all about flexibility and choices.  In addition to the 2 Gig Technologies panel (and equipment lineup), Link Interactive also offers the revolutionary Qolsys IQ panel,  which is fully compatible with the GE/Interlogix line of sensors and components.

The Qolsys IQ offers a larger 7″ touchscreen panel and is available as an upgrade.

Link Home Security-Qolsys IQ Control Panel


Sample Packages of Link Security Systems


The folks at Link Interactive Home Security understand how important it is to tailor a system to the customer’s individual needs. Frankly, they prefer to work with each customer personally to customize the system to individual needs and budgets.  But, for comparison purposes, we have listed a few popular equipment packages for illustration purposes.


Link Security – Basic Fire & Security Package – $180

  • 1 2GIG Touchscreen Go!Control Cellular Panel-with Z-Wave Capability
  • 3 wireless door/window sensors
  • 1 wireless motion detector
  • 1 wireless smoke/heat/freeze sensor


Link Home Security – Energy Management and Security Package – $315

  • 1 2GIG Touchscreen Go!Control Cellular Panel-with Z-Wave Capability
  • 3 wireless door/window sensors
  • 1 wireless motion detector
  • 1 wireless smoke/heat/freeze sensor
  • 2 z-wave light/appliance modules
  • 1 z-wave thermostat



Link Alarm –  Premium Plus- Video, Energy Management and Security

  • 1 2GIG Touchscreen Go!Control Cellular Panel-with Z-Wave Capability
  • 3 wireless door/window sensors
  • 1 wireless motion detector
  • 1 wireless smoke/heat/freeze sensor
  • 2 z-wave light/appliance modules
  • 1 Z-Wave Thermostat
  • 1 Indoor Video Camera with Night Vision




>>Get a Custom Quote<<




The cost of additional sensors are extremely competitive, with door and window sensors starting at just $28. They have some unique offerings such as recessed door contacts, plunger-type wireless door contacts, image sensors which are a combined motion detector and an integrated still camera, and an interior strobe and siren combination. But, perhaps my favorite is the combined smoke/heat and freeze protector. This one sensor provides protection against smoldering fires, flash fires and frozen pipes- all in one device…for just $73!

There is a comprehensive selection of equipment available to meet virtually any security, home automation, energy management or surveillance needs- accompanied by one of the best monitoring rate plans available in the marketplace!




Link Home Security – Customer Service


With an A+ BBB rating, Link Interactive has a solid reputation and a 60-year track record of providing superior customer service. While there is no Professional Installation available, 92% of their customers found the system easy to install.

In addition to online videos, tutorial, and e-books, they offer outstanding telephone, live chat and e-mail support.


 Summary – Link Interactive is Among the Best!


Link Interactive has been recognized as one of our Top 5 Best Home Security Companies – receiving our Silver Award. Best Home Security Company -Link Interactive Home Security

As evidenced by their A+ BBB rating, Link Interactive offers exceptional customer service and one of the most complete security and home automation programs in the industry.  They offer an extensive equipment selection and extremely competitive monitoring packages which feature the top-rated interactive services with Crash and Smash protection and 2-way voice authentication.

While they do require an industry-standard 3-year monitoring agreement (for best pricing- 1 and 2-year options are also available) and some upfront equipment costs, their equipment and monitoring pricing is among the most aggressive in the industry.- and deserving of our Top 5 Ranking Best Home Security Companies in 2018!



>>Check Current Link Home Security System Promos<<

Link Security System Reviews- One of our Top Alarm Companies





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Link Interactive Reviews

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Video Summary of 2018 Link Interactive Review

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Link Interactive Alarm Equipment


Control Panel

The heart of the Link Interactive Home Security System is the 2GIG Go!Control touchscreen panel.  This state of the art control panel incorporates virtually all of the most sought after technologies and features including:

  • Attractive Aesthetics- minimalist with full color touchscreen interface.
  • 48 Wireless Zones (and 2 Hard Wire Zones)- means it is fully expandable.
  • 32 User Codes-enables you to easily control access.
  • Cellular – Built in cellular communicator eliminates cut phone lines.
  • Z-Wave- radio communication for home automation.
  • Wi-Fi internet capabilities enables local weather displays.
  • Severe Weather Alerts- available for early warning emergency response.
  • 2 Way Voice- cellular service allows monitoring center to communicate directly.
  • Over the Air Updates – allows for software updates via wi-fi.
  • Interactive Services- Control and interface with your system from any computer, tablet or mobile device.

Security Devices

Door Contacts– Along with fairly standard complement of wireless door and window contacts, Link Interactive also offers:

  • Bypass Door/Window Contact- enables you to temporarily bypass a zone at the touch of a button without having to disarm the system.
  • Wireless Recessed Door/Window Sensor- This sensor is recessed into the door frame and is hidden from view.
  • Plunger Style Door Contact- Great for steel and sliding glass doors, this sensor incorporates a plunger style contact which is embedded into the bottom of the door frame.
  • Tilt Sensor- Used on garage doors, this sensor detects a change in the angle of an overhead garage door.

Interior Protection

  • Motion Detectors- standard PIR (passive infrared) pet immune (up to 40 lbs.) sensors cover a 30’ x 35’ area.
  • Glass Break Detectors- are dual technology acoustic sensors that detect the sound of breaking glass in rooms with multiple windows.
  • Image Sensors-combine an integrated still camera with a motion detector. Can be interfaced with the mobile app to enable e-mail or text alerts when movement is detected.

Life Safety Devices

  • SMKT3 Wireless Smoke Sensor- This triple duty smoke detector combines a photoelectric smoke detector, fixed and rate of rise heat detector and a low temperature freeze detector- all in one unit.
  • Firefighter Module-enables you to incorporate all interconnected, UL listed hardwired smoke detectors into your system
  • Carbon Monoxide Detectors-sense the presence of CO.



  • 4 Button Key Chain Remote- convenient key fobs which enable you to arm and disarm the system initiate a panic alert…and even open the garage door.
  • Wireless Remote Panic Button- this water resistant panic button can even be worn in the shower. It comes with a lanyard wristband and belt clip.
  • Universal Garage Door Opener- can be synchronized with the 4 button key fob.
  • Home Disaster Sensor- This tri—mode sensor detects flooding, freezing and rapid rises in temperature.

Home Automation

  • Z-Wave Thermostat- This programmable thermostat can pay for itself with energy savings. It can be easily programmed and controlled from anywhere through the interactive interface and can even be set to adjust the temperature when the system is armed or disarmed.
  • Z-Wave Plug In Modules- plug in directly to standard wall receptacles and control attached lamps or appliances at the touch of a button through the 2GIG control panel, or any internet connected computer, tablet or mobile device through the interactive services of
  • Z-Wave Door Locks- Forget about change lock and making spare keys…Link interactive offers a full line up of Yale and Kwickset Z-Wave door locks and deadbolts-in a variety of finishes to complement any décor. These can be re-keyed as well as opened and closed through the system locally, or remotely through the app.
  • Liftmaster Garage Door Control- units enable you to control your overhead garage door seamlessly through your 2Gig Go!Control panel or interactive interface.

Video Cameras

Link Interactive recognizes that when it comes to home surveillance and observation…a ”one size fits all” approach to video cameras doesn’t always cut it.  Thankfully, Link Interactive offers a variety of video camera  security solutions, including:

  • Fixed Wireless Camera with IR- a basic standard resolution fixed camera with night vision capabilities.
  • Skybell Video Doorbell Camera –  Doorbell cameras are all the rage right now…and not without good reason.  Skybell video doorbell cameras are fully compatible with
  • HD 100 – This 720p High resolution camera include Video Motion Detection (VMD) and IR night vision capabilities.
  • Outdoor Wireless Camera- is a weather resistant outdoor camera with night vision capabilities that provides true daytime colors at distances up to 40 feet.
  • Indoor Wireless Pan and Tilt Camera- This camera provides High Def (720p) resolution with full pan and tilt capabilities-enabling video coverage of an entire space. It incorporates Video Motion Detection and can be controlled locally or remotely through the interactive interface.

All cameras are wireless and viewable through the internet through your wi-fi connection. Keep in mind, the cameras still require a power connection.

Take Over Devices

Link Interactive allows you to take advantage of existing home security equipment you may have already installed at considerable expense.

  • Take Super Switch- Converts existing hardwired equipment to wireless frequency. Each module can handle up to 8 zones, with a maximum of 5 modules on the system
  • GE to 2GIG Translator- This device will enable you to utilize GE sensors by converting GE signals to 2GIG. Heat and Smoke detectors are not compatible.
  • DSC to 2GIG Translator- converts DSC signals (used in many ADT wireless installations) to 2 GIG frequency. Also not compatible with heat and smoke detectors.

In conclusion, one of link Interactive’s many strengths is the diversity of equipment available to complete a quality security protection package- from a small apartment to  even the most discriminating buyer. And with 60+ years of custom installation, Link Interactive has the know how to help you get it installed right!


Find Out More About Link Interactive 


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HSA How We Rank Home Security Companies A  

The rankings and ratings expressed on this site are the opinion of and are subject to change. To keep this valuable service free, we generate advertising revenue from the companies featured in our rankings.Disclosure: The Home Security Advisor participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for publishers to earn fees by linking to and affiliated sites. Learn More.

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Protection One Control Panel

2Gig GC2 Control Panel


  • Included in Basic Starter System
  • 60 Wireless Zones
  • Date, Time, Weather Display
  • 100% Cellular
  • 2 Way Voice over Cellular
  • Over the Air Updates
  • Z-Wave Capable


Protection One Reviews - Door/Window Sensor

Door/Window Sensor


Wireless contacts that will alert you if a door or window is opened.

Best Home Security Systems - Bypass Door Contact

Bypass Door Contact


Bypass door without disarming system.

Armorax Home Security Glass Break Sensor

Glass Break Sensor


Detects the frequency of breaking glass. Great for homes with larger pets and rooms with lots of windows.

2 Gig Technologies KeyFob

Keychain Remote


Arm/disarm the system, …includes panic button.

Link Interactive Revews - Z-Wave Light and Small Appliance Module

Light Control


Manage lights and small appliances plugged in to this Z-Wave module.

Protection One Security System Garage Door Sensor

Garage Door


Tilt sensor. For use on overhead garage doors.

Protection One Home Security - Wireless Pet Immune Motion Detector

Motion Sensor


Pet friendly sensor that detects motion of objects over 40 lbs.


Pro 1 Security Carbon Monoxide Sensor

CO Sensor


Detects dangerous colorless, odorless Carbon Monoxide gas.

Disaster Sensor -Top Alarm Companies

Water/Flood Sensor


Detects water from leaky plumbing or flooded basements.


Link Interactive Security Reviews - Z-Wave Door locks

Z-Wave Door Locks

Call for Details


Link Interactive Reviews - 2 Gig Z-Wave Thermostat

Z-Wave Thermostat


Frontpoint Z-Wave control for compatible smart thermostats.Call for Details


Embedded Door Contact - 2Gig

Hidden Door Sensor


Door contact can be recessed into door frame to be hidden from view.

Pro 1 Alarm System - Professional Smoke and Heat Sensor

Smoke/Heat Sensor


Detects excessive heat, cold and smoke for maximum fire and temperature protection.

Wireless Panic Pendant - Best Home Security Systems

Panic Pendant


One touch panic button for emergency or medical alerts.


Takeover Device- 2Gig Technologies

Take Over Device


Accepts up to 8 hardwired zones..

Link Interactive reviews  - Wireless HD Indoor Video Camera

Indoor Video Camera


Fixed position indoor wireless video camera with “night vision”.

Frequently Asked Questions

How does Link Interactive compare with the top competition?

Link Interactive offers the best equipment selection on the market and ranks near the top of our list of best home security companies.  You can see how they stack up in our our top alarm companies or in the  side by side comparison summaries , below.

Link Interactive Home Security vs Frontpoint vs Protect America vs LiveWatch Security

(Click Below to Toggle Open)

Link Interactive
    Link Interactive Reviews- Logo

Facts and Features

  • HSA Rating - 9.4
  • BBB Rating - A+
  • Years in Business - 60+
  • SDM Ranking - NA
  • Equip. Man - 2Gig/Qolsys
  • Upfront Costs - $99.00
  • Min. Monitoring Rate - $30.99
  • Contract Length - 12+
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 36 Months
  • Return Policy - 30 Days
    Top 10 Alarm Companies- Frontpoint Security

Facts and Features

  • HSA Rating - 9.5
  • BBB Rating - A+
  • Years in Business - 8
  • SDM Ranking - N/A
  • Equip. Man - Frontpoint
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $44.99
  • NO Long Term Contract!
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day
Protect America
    Protect America Logo

Facts and Features

  • HSA Rating - 8.8
  • BBB Rating - A
  • Years in Business - 20+
  • SDM Ranking - 15
  • Equip. Man - GE
  • Upfront Costs - $0
  • Min. Monitoring Rate - $19.99
  • Contract Length - 36 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 14 Days
LiveWatch Security
    Best Security Companies- Top 5 Livewatch Security

Facts and Features

  • HSA Rating - 9.2
  • BBB Rating - A+
  • Years in Business - 14
  • SDM Ranking - NA
  • Equip. Man - GE/Qolsys
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $29.95
  • Contract Length - 12 mo.
  • Installation- DIY or Pro
  • Relocation - Easy
  • Equip. Warranty - Lifetime
  • Return Policy - 1 Year

Is Link Interactive DIY System Easy to Install?


Having been around the security world for a while, I have been on “ride alongs” and watched (and helped…sort of) installers drilling holes and fishing wires. Consequently, I’ve learned lots of creative profanity as seasoned professional technicians expressed their frustrations when things didn’t go smoothly…or they had to wait on hold for what felt like an eternity (45+ minutes or more) waiting to field test communication lines and activate systems…after having to enroll and program each individual sensor.

Thankfully, technology has improved…and Link Interactive takes care of 90% of the process before the system is shipped out.  My test system arrived at my front door pre-programmed and ready to go,  via Fedex,  3 days after the order was placed.


What’s in the Box?


Each of the components was clearly numbered, and was already programmed into the system.  In addition, there was a folder that contained:

  1. List of Components and Zones
  2. Link Interactive Quick Start Installation Guide and One Page “cheat sheet”
  3. Alarm.Com Activation Instruction/Password and User Code
  4. Alarm.Com Quick Start Gide
  5. Comprehensive 2 Gig User Guide
  6. Window Stickers

Everything was clear and concise…with tech support and activation numbers clearly visible.

The system comes with all the components already programmed and “enrolled” in the system.  This is the most time consuming aspect of “installing” a system.  If you were to pay for “professional installation”, the majority of the time the installer is in the home involves enrolling and testing the system and activating and testing the cellular communication module.

All of these things are taken care of by the folks at Link- before it is shipped out.

All that was left for me was to mount the devices…perform a walk test and call in to activate!

Link even prints a QR code right on the box that you can scan with your cell phone and will take you right to a video demo if you are unsure of anything!

Link Security - Unboxed System


Un Box

QR Code

Getting Set Up with Link Interactive


In addition to the video mounting instructions, there are  written 2Gig instructions in the box and e-mail, chat and phone support are available as well.  The door sensors are most easily mounted using the enclosed 3M mounting adhesives.  Which are surprisingly secure.  There are also mounting screws available.

The motion detector has both a wall mount and corner mount bracket…and can be configured to screen out pets.

The 2 Gig Go!Control Panel can be either wall mounted or set up on the included desk mount.  It has already been equipped with rhe cellular antenna and the power supply was attached…so it literally just needs to be pligged in to a standard power outlet.

Once all the devices are mounted…one needs to “walk test” the system- to check that all the components are communicating properly.  This is very simple process…as the 2Gig user interface is very intuitive.

  1. Press the “Home Button” on the Control Panel
  2. Enter Security, Menu, Tool Box
  3. Enter Code (Temporary Code is 1111)
  4. Select System Test
  5. Then Open/Close or activate (walk in front of motion sensor)  each of the sensors and listen for voice confirmation

Don’t be shy about contacting customer support…as they are friendly and knowledgeable. I was unsure how to test the glass break sensor and the combination smoke/heat/freeze sensor…and found “Stephanie” pleasant and very helpful.

She instructed me to vigorously jingle my house keys right next to the sensor (Bingo!)…and that I needed to depress the button on the smoke sensor for a full 15 seconds to test all three elements of the smoke/heat/freeze sensor.

Helpful tip:  As this will activate a rather piercing siren, she suggested that I wrap it up in my jacket.  My LL Bean fleece worked admirably…and my eardrums appreciated her advice…

Once I completed the “walk test”….it was just a matter of calling in to activate the system, so that it is monitored.

You can set up or change your password and access billing through the Link Interactive Web portal. (Login located on the right hand side bar)


Link Interactive Home Page-Web Portal Log In





Managing your Link Interactive Security System with


OK…your Link Interactive Security System is set up and active.  The 2 Gig Go!Control Panel’s color touchscreen control panel is very user friendly and a breeze to navigate.  (an you have a comprehensive user manual with all the details of the million and one functions and features-should you wish to spend a rainy day exploring more advanced functionalities)

Perhaps the most exciting innovation in the alarm industry over the past decade has been the development of mobile applications that allow you to monitor and manage your security and home automation system from an internet connection on your desktop computer,  tablet or mobile phone. provides arguably the best platform on the planet to remotely control and manage your system.

It is compatible with Windows and Windows Phones, Apple IOS, Apple Watch, Pebble, Android and Blackberry….and is very clearly laid out and simple to set up. You can customize Scenes (a series of events…such as turning on light when the system is armed) and set up notifications when events occur…such as arming and disarming the system.

Just download the App from Itunes or Google Play….enter in your Link Interactive credentials…and you can control you system from the palm of your hand…from anywhere in the world with an internet connection!





Ease of Installation Summary – Link Interactive 2GIG System


So…in a nutshell…Yes, the Link Interactive system is easy to install.

More importantly, it is also easy to use.  The touchscreen has a very intuitive menu and icons that make it easy to navigate. And the  app makes it simple to control and customize the system while on the go.

But…don’t take my word for it…Link Interactive is willing to let you put them to the test with a No Questions Asked, 30 Day Money Back Guarantee.  Give them a call and see for yourself…You’ll be glad you did.



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Top 5 Reasons to Upgrade an Older Security System to Link Interactive

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Why You Can rely on Our Link Interactive Review

Is Link Interactive the best home security company for you?

Why You Can Rely on The Home Security Advisor Reviews


When it comes to personal safety and security, industry experience counts.

Mike HSAWhile many sites employ journalists and writers, Mike, The Home Security Advisor, spent 20+ years in the trenches of the home security industry. Working for 2 of the top home security companies in the nation, he has spent thousands of hours in the homes and living rooms of people just like you- listening to their concerns and helping them find the best security solutions to address their needs.

The Home Security Advisor was developed as a resource to share these insights and help our readers simplify the sometimes difficult task of finding the best products and solutions for anyone looking to enhance their lives and better protect their homes and families.


What makes this review of Link Interactive by The Home Security Advisor Different?


If you are considering a Link Interactive alarm system, you will not find a more comprehensive review.

Here are just some of the reasons The Home Security Advisor should be your “go-to”  resource when you are looking into personal and home security products and services.


Hands-On Reviews


Many of the products we review are items that we have been sent for evaluation or even chosen to purchase for our own use. In the case of Link Interactive,  we have true “hands-on ” experience-having chosen them as our own home security provider.  In most cases, regardless of which home security system we are reviewing, we have experience with the actual hardware that is used by the company.

We review hundreds of personal and home security products and companies and analyze thousands of customer reviews so that we can lay out both the good and the bad when we evaluate the best home security companies…or any other products or services.

When a hands-on review isn’t practical, we research items thoroughly online and may scrutinize hundreds of customer reviews to better assess the actual owner experience.

In many cases, we provide additional sections of important things to consider to help you determine what makes the most sense for your situation.


Quick Link TOC


We try to be as thorough as possible in reviewing products and companies.

However, we recognize that your time is valuable and you may not always have time to get into all the “nitty-gritty” of all the factors we analyze regarding Link Interactive security systems….so we make it easy to jump ahead in our Table of Contents and get right to the sections that you are most interested in.


Common Link Interactive Q+As


You have questions…we have answers.  When reviewing security systems and companies, we do our best to anticipate and answer the most common questions that potential Link Security alarm system buyers might have.


Video Summaries


Some people are more visual…so we frequently provide video summaries. For example, in this review of the Link Interactive alarm company, you’ll find video summaries on what to look for when buying a home security system as well as a video Link Interactive Review summary.


Forum for Customer Reviews


We make it easy to see how actual customers feel about their experiences with Link Home Security systems.  You can share your experiences as well, in our Link Security Reviews section.

Link Interactive Security App


7 Things you can do with the  Link Interactive Security APP


Link Interactive Security APP


Link Interactive Home Security systems have advanced tremendously in the last few years. The Link Home Security control panel provides a central hub that gives you the ability to control virtually any connected device that is compatible with a Link Interactive alarm system.


Link Interactive Reviews of the Link Security App – Benefits


  • Arm/Disarm System – The Link Home Security App enables one to turn your alarm on or off from any mobile device.
  • Lock/Unlock Doors – It’s no longer necessary to put a spare key under the mat to let someone in.  The Link Home Security App enables you to unlock compatible door locks.
  • Link Interactive Alarm Cameras – Link Security Cameras allow you to record video or watch in real time- right through the app. A  Link Home Security Camera lets you oversee your pets and observe the children as they arrive home from school.
  • Real-Time Alerts – The Link Home Security app allows you to set real-time alerts that will notify you via text or e-mail when the kids get home, there is an intrusion, fire or any event you wish to program into the system.
  • Thermostat Control – The Link Interactive Home Security App can even serve as a home energy management hub.  It allows you to control the thermostat and…
  • Turn Lights On/OFF – Your Link Interactive Security App can ensure that you never have to walk into a dark house.
  • Control Appliances – With a Link Interactive Security system, you can even start the coffee maker or an air conditioner while you are driving home.  That way, you can be sure to come home to a warm cup of coffee and/or a cool house!

To let our readers know more about how you use your Link Home Security App, make sure to leave us feedback in our section for Link Home Security Reviews!

Why should I choose Link Home Security?

Why should I choose Link Interactive Home Security?


Experienced in the Evolution of Home Security!

One of the unique attributes of Link Interactive is the fact that they are one of the few companies that can offer the best of both worlds-combining the 60+ years of experience in the traditional local, professionally installed, and monitored home security system, with a nationwide offering of the latest, cutting-edge, state of the art wireless equipment for the modern age do it yourselfer.

Let’s face it….the home security and automation market is exploding…and there are new DIY products hitting the market almost daily.  But Link Interactive has evolved with the times and is one of the few companies that has successfully combined the old school, traditional, professionally installed security model with a more current, streamlined business model that appeals to the Do It Yourself market.

So what does that mean to you?

Essentially, with Link Interactive, you are getting your cake and eating it, too. Top-of-the-line equipment…supported by a company with  60+ years of actually installing and servicing that equipment.  Need help?  Would you rather get support from a call center employee reading from a manufacturer-supplied troubleshooting script…or someone trained by service technicians with years of real-world field installation experience?

Custom Capabilities

Lnk Interactive Custom Equipment Infographic

Because Link Interactive has extensive experience in both wireless and hard-wired installations…they offer a wider array of products to customize home security systems to meet the demands of unique installations that don’t necessarily conform to standard pre-packaged installations.  (In Link Interactive Leads the Way with Innovative Sensors and Solutions we discuss this in greater detail.)

While the trend in DIY home security is to offer basic pre-programmed kits with magnetic sensors that are mounted with industrial 2-sided tape…not everyone is amenable to having transmitters mounted on their custom mahogany entry door.

What if I don’t want transmitters mounted on my doors?Link Interactive Home Security System Review-Entry Door

Unlike many strictly wireless DIY companies, Link Interactive offers custom security solutions for the more ambitious DIY’er. In addition to the standard and mini door/window contacts offered in most wireless security system packages, Link Interactive offers a variety of alternate options to protect entryways.

  • Embedded Contacts- A recessed contact which is embedded into the door frame with a magnet inside the door
  • Plunger Style Door Contacts-A one-piece plunger sensor that is concealed in the door frame

Both of these options are easily installed by the DIY homeowner who is handy with a drill…and a little bit of expert advice from the folks at link Interactive…who have been installing them in the field for years.

System Takeovers

What if I already have an extensive system?

There are many homeowners out there who may have spent thousands of dollars on a professionally installed, custom home security system a few years ago- but want to take advantage of the technological advances in home security and automation systems without breaking the bank…again. (and in many cases, you may even reduce your monthly monitoring costs)

Link Interactive has you covered.  With their TAKE Super Switch, you can convert up to 8 zones per module(and up to 4 additional modules can be accommodated)  and monitor them individually with the 2GIG Go! Control.  And, in addition to the component, you get an hour of tech support as well.

This gives you the best of both worlds…With Link Home Security you can integrate old-world, hard-wired craftsmanship with the latest interactive and home automation features of one of the most technologically advanced systems on the market!



Link Interactive Reviews Reveal Top 6 Reasons to Choose Link Interactive Security


YouTube video


Top 6 Reasons to Choose Link Interactive to Upgrade YOUR Security System


  1. Reputation – Link Interactive has earned an A+ BBB Rating, and their parent company, Mountain Alarm has been in business for over 60 Years.
  2. Contract Flexibility – They offer your choice of 1,2 and 3-year agreements.
  3. Equipment Selection – Link Interactive has an extensive equipment selection-offering multiple security control panels…making the system fully customizable and able to meet a wide variety of budgets and needs.
  4. Com – Each system can be managed and monitored through the industry-leading security and home-automation platform.
  5. Tech Support – Link Interactive is backed by an unparalleled U.S.A.-based support team.
  6. Value – In addition to their very competitive rates, Link Interactive owns their own fully redundant, UL Listed, 5-Diamond Monitoring Stations, offers a 3-Year Warranty, and even offers a 30-Day Money-Back Guarantee!

So there you have it…the 6 Top Reasons to Choose Link Interactive.


Link Interactive Reviews -Top 6 reasons to upgrade to Link Interactive




Find Out More About Link Interactive Home Security 


If you already have a Link Interactive Security system, please share your experience with our readers in the section for Link interactive Reviews.

Which Link Interactive control panel should I get?

Link Interactive Security Panels- which should I choose?


While there are pros and cons to both Quolsys and 2Gig, I have been a longtime fan of the 2Gig line-up.  Factory reps can all give you a host of reasons to select their product…and any of them should serve you well.  Often it comes down to personal preference.


Top 5 Reasons to Upgrade to the 2GIG GC2e


YouTube video

  1. Encryption – Encrypted Sensors make it very difficult to hack.  But, also backward compatible with prior generations.
  2. Aesthetic and UI – Sleeker and more modern. 5” vs 4.3” with capacitive touch vs resistive touch screen.
  3. 2-Way Voice – Same industry-leading 2-way voice capability allows direct communication with the CMS when an alarm is triggered.
  4. Z-Wave Plus – This is a new-and-improved protocol, allowing home-automation products to have more battery power, higher functionality, longer range, and many more benefits over the original Z-Wave protocol
  5. Alarm. com – Best in Class Security and Home Automation platform seamlessly integrates the entire system and enables remote management, observation, and control, from your smartphone, computer, or tablet with an internet connection.


Link Interactive Reviews Infographic - Top 5 Reasons to Upgrade to the 2 Gig GC2E


2GIG GC2e Control Panel 


2 GIG GC2e - Link Interactive Panel


If you already have a Link Interactive Security system, please share your experience with our readers in the section for Link Interactive Reviews.

Can I fully customize my Link Security System?

Absolutely!  As a matter of fact, Link Interactive specializes in providing customized security solutions to each customer.


Link Interactive Customized Security Solutions


5 Easy Ways to Customize Your 2 GIG System with Link Interactive


1            The Link Interactive Security offers a full line of “take-over” devices that allow you to upgrade your current security equipment to the most advanced system available.

2            Link Interactive offers multiple specialized sensor options for your doors and windows including recessed, plunger, and bypass, providing custom solutions.

3            Open and close your garage door with the same keyfob you use for your alarm system. You can also control it with a smartphone thanks to Link Interactive’s Z-wave products that interface with most garage door brands.

4            Protect your home from frozen and broken water pipes and furnace and air conditioning failure with this multi-purpose sensor.

5            This triple-duty detector activates your Link Interactive alarm system when it senses smoke and high and low temperatures


Shere your ideas for system customization in our section for Link interactive Reviews.

Updating Garage Security with Link Interactive

Garage Security by Link Interactive – Does Monitoring the Garage Make Sense?


Garage Door Security


In the world of social media, telecommuting, wireless networks, streaming media, mobile phones…we are bombarded 24/7 with the chirps, buzzes, beeps, ringtones alerting us to status updates for Facebook, Instagram, Tik Tok, IMs, DMs, VMs, E-mails, Texts, and even old-fashioned phone calls.

Frankly…at times it isn’t difficult to become overloaded or desensitized to the constant barrage of notifications competing for our attention.

Not to mention the fact that there are times when we just can’t pick up the phone. Meetings, Airplanes, Out of service areas…and, even the few hours that we need to hit Do Not Disturb for some well-deserved sleep or downtime. Do you really want to have to be “on-call” 24/7?

Yes…there is a strong case to be made for investing a dollar or two a day to make sure there is a trained professional available 24/7 when it comes to handling a critical emergency involving your home and family.

It is doubtful that many would make that investment for protecting just the garage…but, most of us would agree that, if the budget allows,  spending a few dollars more in one-time equipment upgrades is well worth the investment.



Advantages of Including the Garage in Your Link Home Security System


Advantages of Garage Security With Link Interactive


Quality – First of all, if you are buying components from Link Interactive, you know that they have been tested, tried, and proven in the field.  The best home security providers aren’t going to use shoddy equipment that will result in complaints, service issues, and lost monitoring customers.

Service – If you do have service or support issues, it is best to consolidate those issues with one provider.  It affords you additional leverage and prevents you from having to track down support numbers and deal with multiple providers.

Selection – Link Home Security offers a wide selection of security and home automation equipment that is compatible with their equipment and home automation platforms. You won’t have to worry about getting devices that won’t play well with your other equipment.

Installation – Depending on what company you are working with, it is likely that you won’t be able to get it pre-programmed by your security provider. But, with Link Interactive you will have an experienced support team that can ensure that everything is working the way it should.



Upgrading a Link Alarm System to include Garage Door Security


We recently upgraded our Link Interactive Security test system to include the garage.  In our experience, each of these items came into play.

While we ran into some technical issues regarding our home network, the support team at Link Interactive was outstanding and provided us with the equipment and expertise we needed to get the job done. The ADCV722 Camera synced up easily to the platform.  Sensitivity and range were easily be adjusted to provide the visibility and notifications we were looking for.

While we hoped to utilize the Chamberlain My Q Smart hub shown above, we were unable to…as our ancient, but, still working, garage door openers were not compatible.

We moved on to Plan B – installing tilt sensors.  This was simply a matter of enrolling the sensor to the system and mounting it to the inside of the overhead garage door.

While we can’t control doors, we at least don’t have to brave the cold New England weather to go outside to check if we remembered to shut the garage door at night.

Now we can see the status on either the panel, the Link Interactive App, or at any desktop with internet capability!


Link Interactive Garage Status Updates


….and that’s just the tip of the iceberg!


Stay tuned for our full overhead garage door opener side-by-side comparison shoot-out – coming soon!


In the meantime, here are…


Top  6 Ways to Enhance Garage Security with a Link Interactive Home Alarm System



Outdoor Video Camera – Keep an eye on who approaches your garage doors and monitor activity. Most outdoor security cameras offer 1080P HD resolution with motion detection and night vision.

Overhead Door Monitors – Always know whether the largest entry is open or closed. Tilt sensors use an inclinometer to detect the angle of the garage door. They send a signal to the control panel whether the overhead garage door is in an open or closed position.

Garage Door Openers – Allow automation and remote management of the overhead doors. With a wireless connection to the main home security system control panel, the doors can be controlled and even automated from the panel or right through the alarms system App.

Indoor Video Camera – Monitor activity within the garage when access is gained. In our household, we have shipments and grocery deliveries inside the garage.  With an inside camera, we can keep an eye on things remotely.

Exterior Door Contacts – Keep all vulnerable garage doors protected. Exterior and/or home entranceways should be protected.

Heat Detectors – Not affected by smoke and fumes…a heat detector senses rapid rises of temperature due to fire.  This is especially important in homes with an attached garage.



Garage Door Security Link Home Security Infographic


So, if the budget allows…updating or installing a home security system that includes garage door security can be well worth the investment!


Find Out More About Link Interactive Home Security 


If you already have a Link Interactive Security system, please share your experience with our readers in the section for Link Interactive Reviews.

Will a pet set off the motion detector?


Link Interactive motion sensors..

….can be a significant part of your home security system.

When properly positioned motion detectors won’t be set off by pets under 40 pounds.

If you’ve got a larger pet…request upgraded detectors that can screen out pets up to 80 lbs.

You can also inquire about setting up a “pet alley”. Ask a Link technician for specifics.

As an alternative, you can also swap out a motion for a glass break sensor.

If you have already installed your Link Interactive Home Security system, share your experience in our section for Link Interactive Reviews.

Can I get fines for false alarms with Link Interactive Home Security?




Ways to Prevent False Alarms with Link Interactive Security.


While Link Interactive Security will not impose any fines, as previously stated, false alarms resulting from a Link or Costco Security system maybe not just an irritation, but could result in a genuine overload on your community law enforcement as well as emergency services resources. This may result in expensive fees and penalties.

While most Link Interactive Reviews don’t mention it, the majority of dispatches from Link Home Security are a result of false alarms As a result, a large percentage of municipalities impose penalties and fees to homes after they meet or exceed a certain level of false alarms.

To protect yourself from this affecting you, the following are some recommendations to prevent a false alarm with your Link Security or other Costco Home Security system.

• Be sure that everyone is familiar with the way to disarm your Costco alarm system. Your Link Interactive Security system is going to have a master passcode, and in many cases, a number of supplemental operator codes programmed into the system. Attempt to be sure everyone knows his or her code as well as understands how to disarm the Costco Home Security system.

• Make certain that everybody also is aware of the password. In case there is an alarm, the central monitoring station will definitely almost always contact your home for starters and ask for the password to verify that the individual picking up is definitely an authorized party. In the instance of an alarm, should the individual replying to the contact is not able to give Link Interactive Security the appropriate password, the police are likely to be sent.

• Verify that windows and doors are properly secured prior to setting the system. Doors that have been left somewhat ajar could be blown open in your absence and set off the alarm.

• Make certain that all sensors are installed solidly and in the best positions. Motion sensors have to be positioned at a height of 6’ and also clear of fans, heating units, fireplace, and air conditioning units.

• Give some thought to things that would likely set off a motion sensor. It’s not only the pets that generate false alarms. Air conditioners can cause fluttering drapes or plants…and don’t forget about helium balloons that could be carried about the residence by way of air currents. Confirm they are tied down far from motions. Having a Link Home security system equipped with Costco security cameras would enable you to check in to make sure that the alarm is genuine.

• In a perfect world, pets ought to be limited to locations away from the motion sensors. In cases where this is simply not viable, there are certainly “pet-friendly” or “pet immune” detectors that commonly screen out smaller-sized pets under 40, 50 even 80 lbs. Motion sensors can also be set up to generate pet alleys where pets can move freely about. A different choice is to utilize glass break detectors as a substitute for motion detectors.

• Make sure to swap batteries when needed. Virtually all security systems utilize Li-Ion batteries which probably have at very least a 2-year likely lifespan. Your Link Security App by will generally inform you in the event the batteries have become low along with warning you when there is around a month of usable life.

It is a good idea to have additional batteries around and replace them right away. Your system may also alert you should there be any other problems with sensors. In the event that you receive a system fault alert, conduct a status check and examine the sensor. Contact Mountain Alarm if it looks like any sensors in your Link Security system appear to be malfunctioning.

Store user Link Security manuals/codes/passwords in a very safe selected place where they can be consulted if required. Although, the right way to avert false alarms is by using your Costco Home Security system frequently and ensure everyone knows the right way to operate your Link Alarm System.


Got more ideas on preventing false alarms?  Share them in our section for Link Interactive reviews. 

Can I save on insurance with Link Home Security?

Link Home Security can help lower insurance rates.

Many insurance providers extend substantial discounts when the home is equipped with Link Home Security. Link Security system reviews suggest that  reductions vary from company to company, but common savings range from  5-20% in accordance with the kind of security system and the level of services that happen to be supplied. Link home security reviews recommend that you make certain that the insurer knows that the Link alarm system is monitored and whether or not things such as fire, flood and freeze protection is integrated in your security system. Link Home Security usually supplies a certificate of installation outlining the kinds of services for which your system is monitored.
Are Link Interactive outside security cameras any good?

Link Interactive Security Cameras


Link Interactive offers Security Cameras.

They are competitively priced and provide a solid feature set, quality hardware and work seamlessly within the platform. We recently installed an ADC V722W on our Link Interactive test system and were impressed with the ease of installation and the ability to fine-tune the camera settings to meet our needs.


The Outdoor Wireless Security Camera ADC-V722W


  • App –Top-rated security and home automation management platform.
  • 1080P HD Video – Record and view in crystal clear 1080P HD. 88° Field of Vision.
  • Night Vision – Powerful IR illumination allows nighttime viewing to about 40’.
  • IP66 Weatherproof –Weather Resistant. Operating temps between -4℉ to 140℉.
  • Motion Detection – Advanced Motion Detection with App adjustable sensitivity.


Link Interactive Wireless Outdoor Security Camera – ADC-V722W 


Link Interactive Reviews - Top 5 Features of the ADC-V722W Outdoor Wireless Security Camera



Customizing your Link Interactive Security Camera 


There are lots of 1080P HD outdoor wireless cameras out there. Link Interactive uses primarily ADC cameras which are designed to offer solid value and perform flawlessly within an integrated system.  It allows you to utilize comprehensive video analytics to fine-tune sensitivity, coverage area, and notifications so that you can customize the video notifications to your needs.

The powered Link Interactive App is intuitive and user-friendly…so that with a bit of trial and error, even a novice can control and manage the cameras. The App provides tutorials and walks you step by step through the process.

Why is this important?

Well, the ADC cameras offered through Link Security are set up by default to record short video clips whenever it detects motion within its field of vision. It stores up to 3000 of those clips in a standard account for 30 days.  The camera may generate a clip every time a car drives by, a bird flies by or the neighbor’s dog runs through the yard. Check out the frequency of the clips before setting parameters.


ADC Cam Capture- No Parameters



As you can see in the “Highlight” bar running along the bottom, the camera was set off each time a car drove by…6 times in a 45-minute span. (Note how the software uses AI to identify each of the major subjects in the image)

The  App allows you to set up parameters so that you can control the sensitivity of the motion sensor….



The following is an example of how easy it was to set up cameras on our Link Interactive test system.


ADC Video Analytics - Motion Sensor Control


…as well as the area in which that motion will generate a video clip. In this case, we screened out the street using the “Ground Zone” feature, so that passing vehicles and neighbors walking their dogs would not generate a video clip. Camera Video Analytics - Ground Zone


Additionally, we took advantage of the system’s artificial intelligence ability to recognize the difference between objects and set up e-mail notifications when the system recognizes a human in the selected field of vision. This is a great way to know when the mail has arrived!


ADC Video Analytics- Notification



As a result of the changes made, the ADC-V722W camera no longer generates a video clip whenever a car goes down the street, and I now get notifications only when a human being enters the selected field of vision. And the real beauty of it was that it was a simple and intuitive process!


If you are using a Link Interactive Security Camera, share your experiences in our Link Interactive Reviews.


Thank you for visiting! Please feel free to share our Link Interactive Home Security Reviews, below or follow us, above.  If you or someone you know has experience with Link Interactive Security Systems or has a Link Home Security system, we hope you will share that experience in our Customer Reviews. Your Link Interactive reviews are an invaluable asset to our readers who are considering a Link Alarm system.

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Last Updated on January 26, 2024 by

Link Interactive Reviews was last modified: January 26th, 2024 by

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