Why Choose Link Interactive When It’s Time to Upgrade Your Security System?

I often get asked…what system do you use?  For years it was ADT….but, I used to work for them- and got a heck of a deal.

And frankly, even if that wasn’t the case, that is a very difficult question to answer.  Everyone’s needs and situations are very different.

Someone in an apartment in New York City has different needs than one who lives on a ranch in Idaho.  Other’s may have different budget expectations.  One person may want to keep it simple…and another may not want to settle for anything less than cutting-edge technology.

I can only speak for myself- but, the majority of our readers will likely find themselves in very different circumstances…and have very different needs and preferences.

With so many options available, let’s take a closer look at why I elected to go with Link Interactive to update our security system.

While the system may have been pretty much state of the art in 2000…as time marched on, our ADT system was years past the point when it was time to update.

When it comes down to deciding which company I wanted to work with, there were a number of factors that come into play.  As the system would be primarily wireless, I didn’t see a real need to pay a premium for professional installation.  While I am by no stretch of the imagination a “handyman” I can follow basic instructions and can manage to handle a screwdriver.

So, a DIY self-install security company made sense for me.

However, if you are terrified of technology and absolutely prefer to have a trained technician install your system, you may want to check out our top professionally installed systems.

But, I was pretty comfortable with DIY…so, without further ado, let’s take a look at some of the top considerations for selecting a company for a system upgrade.

Reputation and Experience

While Link Interactive (the DIY self-installed alarm division) is a relative newcomer to the alarm industry, their parent company, Mountain Alarm is a family-owned business that has been around since 1952.   Both divisions enjoy an outstanding A+ rating with the BBB. Customer complaints are few and far between, but it clearly evident that Link Interactive responds to them promptly and professionally.

While there are literally hundreds of self-installed home security products and companies in the marketplace, few can boast of providing world-class customer experience and satisfaction of over 60 years.

Contract Flexibility

In my humble opinion, a system without professionally monitoring is little more than a loud noisemaker.  One can’t depend on the neighbors to call the police (when was the last time you dialed 911 when a car alarm went off?), and I certainly can’t be glued to my phone 24/7 on the chance that my security system might send me an alarm notification.

However, like most people, I am not necessarily comfortable with having to sign a 3-5 year contract.

Link Interactive respects that…and offers customers a choice of 1,2 or 3-year agreements.

Customized Security Solutions

With most companies out there, you customize your security system by choosing whether you want to screw your door sensors to the door or use the 3M double stick tape.  There is one available control panel, one type of motion detector, and one type of door contact.  If you are lucky, they offer both an indoor and an outdoor motion sensor.

With Link Interactive, you have a comprehensive array of options to fully customize a system based on your needs.

Don’t want ugly sensors mounted on your doors?  Link Home Security has you covered.

Want to take over an existing system…without having to break the bank with all new equipment?  Link Interactive Security has the answer.

Want a touch-screen display?  No problem…you can even choose from two different manufacturers. 

Need an outside sensor that can withstand the harsh weather?  They’ve got the solution.

Looking for outdoor security cameras as well as indoor cameras?  Pan and Tilt?  Night vision? Yes…yes and yes….

While most DIY alarm companies want to fit square pegs into round holes…and customize your system to their limited offerings- Link Interactive offers everything YOU need to customize YOUR system to your own needs.

In my opinion, this is what really separates them from the rest of the pack.  “The Boss” didn’t want “unsightly” sensors mounted on the doors. So, I needed to find a company that offered embedded contacts that would be hidden.

We needed both indoor and outdoor cameras.  Real outdoor cameras that could withstand the harsh weather conditions of the northeast.

We wanted a system that would be fully upgradeable and compatible with all the latest Z-Wave devices. And I wanted to invest in equipment and technology that was universally adopted by the majority of service providers, in case I wanted to make changes down the line.

While some systems don’t require a contract…you may end up paying for proprietary equipment that will only work interface with their own equipment. If you want to switch service providers, you have to start all over from scratch.

Additionally, you end up getting locked into their proprietary App to be able to even use their home automation equipment.

This brings us to the next point.

Rock Solid Security and Home Automation Mobile App

Link Interactive partners with Alarm.com – IMHO the best security and home automation platform in the industry.

The Alarm.Com Mobile App provides a comprehensive security and home automation interactive service platform through web and mobile-based applications.  Why re-invent the wheel and try to come up with your own app?

Link Interactive includes their fully integrated platform with all their premium monitoring programs. It is compatible with the widest variety of home automation technology and is constantly updated to include the most cutting-edge feature sets available on the market.

Their cloud-based service provides a comprehensive and encrypted security and home automation eco-system.  You can monitor and manage almost every aspect of a modern security and home automation system.

Looking for voice control?  Check.

Gotta have Crash and Smash? Got that too.

Want to control Cameras, Door Locks, Thermostats, and Lighting?  Yup…that’s yesterday’s news.

Looking for AI in your cameras?  Ditto…they’ve got cameras that are smart as a whip.

Want to know when your teens are speeding?  They can tell you that, too.

If it’s out there….the Link Interactive /Alarm.com connection will be able to provide you with the technology and solutions to make your life easier!

Tech Support

OK…all this sounds great, but, what happens when I need help installing or servicing the equipment.?

I don’t know about you, but, when it comes to protecting my home and family…I want the voice of experience guiding me.

I don’t want to get an offshore call center where someone I can barely understand is reading off a script that isn’t even written in their native language.

Link Interactive has been actually installing security and life safety equipment since 1952. They have the hands-on experience of professionally installing and servicing the equipment that you can’t get from reading an owner’s manual or the manufacturer’s technical specification guide.

Yeah…YouTube is great, but, sometimes you just need to speak with someone who has been there and done that…

Value

Link Interactive is not the cheapest out there, but an argument can certainly be made that they offer one of the best values in the industry.

Rates

Their monitoring rates are very reasonable with rates that start at $30.99 and include cellular service, 2-way voice, fire, and Crash and Smash protection.  Their premium package is only $44.99 and includes Alarm.com’s complete portfolio of services such as lighting, door locks, energy management, geo-location, and intelligent video recording and analytics!

Monitoring

Unlike much of the competition, Link Interactive doesn’t outsource the monitoring to a third party that handles hundreds of different security companies.  They provide their own fully redundant, UL Listed, 5-diamond certified monitoring service.

Warranty

While many companies offer a 1-Year warranty on the equipment, Link Interactive provides a full 3-year warranty.  This provides the peace of mind that your equipment is covered for the full duration of your agreement.

Still not sure it is for you?  Link Interactive even offers a full 30-Day Money-Back Guarantee.  So…you can test-drive the system to make sure it suits your needs.

So there you have it.

They are not the cheapest. 

They are not the oldest. 

They are not the most well-known.

But when you add it all up…IMHO, the whole is greater than the sum of the parts. So, that’s why we selected Link Interactive for our upgrade project.