Xfinity Home Security Reviews
Xfinity Security Guide with Comcast Home Security Reviews
Is a Comcast Security System worth it?
Is Xfinity Home Security a real contender…or is Comcast Home Security just another cable company pretender? Our customer Xfinity Home Security Reviews will help you sort out fact from fiction.
Unlike glitzy web pages that highlight how Comcast Xfinity security systems will enhance a modern lifestyle, our customer Xfinity Home Security Reviews reveal the unvarnished truth. In many Comcast security reviews, Xfinity Home Alarm owners express concerns with Comcast Security.
Can recent improvements in Comcast Xfinity alarm equipment and the Xfinity Home Security App enhance the customer experience enough to improve Comcast home security reviews?
Comcast Home Security Reviews
Get the lowdown on Comcast Home Security in our section for customer’s Xfinity Home Security Reviews.
Xfinity Security- Contender or Pretender?
While the Comcast Home Security advertising gurus do an outstanding job marketing the benefits of home security and automation- and work hard to sell their audience on the savings and convenience of bundling services, is Xfinity Home Security really a contender in the competitive world of security and home automation….or just another telecom pretender?
Comcast Xfinity Home Security Reviews
While the advertising is slick…online Xfinity Security System Reviews tell a tale of overwhelming overall customer disappointment when it comes to their Xfinity Home Security systems and the support they receive from the Comcast security team.
A summary and detailed reviews are followed by the customer Comcast Security Reviews and a FAQ section in which we compare the Xfinity Alarm with some of our top-rated alarm companies.
If you currently have a Comcast Alarm system, we hope you will share your experience with our readers below.
Potential Comcast Home Security buyer…. or current Comcast Security client wishing to add to our Xfinity Home Security Reviews?
Considering safeguarding your family members with a Comcast Security System?…Or maybe you already have a Comcast Alarm System and are hoping to leave or read Xfinity Security reviews, trying to find further information concerning your Xfinity Alarm services….or even checking out alternatives to the Xfinity Security plans.
The Home Security Advisor was developed to be a detailed resource to help you find the facts you need to help make well-informed decisions about home security as well as provide guidelines on how to provide protection to your property as well as family members.
As well as thorough analysis and Comcast Security reviews, one can find an area for real customer testimonials, side by side comparisons with recognized competitors, and frequently asked questions …as well as suggestions for:
- Reducing false alarms
- Methods to save money on your insurance premiums
- several other advantages of owning an Xfinity Alarm system
To help you to learn more about Comcast Home Security as well as several of the alternative best-selling home security service providers, check out the useful table of contents, with “quick jump” links to help you navigate right to the Xfinity Security reviews or what particular sections which happen to be most important to you..
Comcast Home Security
Table of Contents
Comcast Home Security -2020 Xfinity Home Security Review
This 2020 Xfinity Security Review Summary is followed by an in depth editor’s review and a section for
Comcast Security Customer Reviews and ratings are averaged and appear under the editor’s “HSA Reviews” score in the “Users” votes.
If you have an Xfinity Home Security System, please share your experience in our section for customer reviews.
See how Xfinity Security compares with the competition!
Negative Xfinity Home Security Reviews making you rethink Comcast Security ?
Find the best Xfinity Alarm alternative.
Take Our Simple Quiz to find your Best Home Security Company.
Facts and Features
- HSA Rating - 7.6
- BBB Rating - B-
- Years in Business - 7
- SDM Ranking - N/A
- Equip. Man - Proprietary
- Upfront Costs - $99.00+
- Min. Monitoring Rate - $39.99
- Contract Length - 24 mo.
- Installation- Pro/DIY
- Relocation - Hard
- Equip. Warranty - 2 Year
- Return Policy - 30 Day
Quick Jump to side by side comparisons of Xfinity Home Secure vs :
Comcast Xfinity Review Sections- Click to Jump to Section
Comcast Home Security – 2020 Xfinity Home Security Reviews
Reputation and Credibility
Comcast Home Security entered the home security and automation industry in 2009 and has been primarily focused on adding Xfinity alarm services as a bundle for existing customers. Their core competency has been delivering broadband internet providing Comcast internet to their customers with Xfinity service and producing maximum modem speed.
They are notorious for having poor customer service, although they have recently attained an A- BBB rating– despite closing 36,759 complaints lodged with the BBB in last 3 years .
Comcast Security – Monitoring
Xfinity Home Security systems require a two(2) year monitoring contract with two primary security monitoring options. They utilize a third party monitoring services which are UL Listed, and Five Diamond Certified.
Primary monitoring is through broadband connection with cellular monitoring available as back up.
Cellular monitoring is not available as the primary communication medium with Xfinity Home -potentially leaving the system vulnerable if they cable line is cut or compromised. It is however available as a backup.
- Installation Cost
- Door/Window Contacts
- Motion Detectors
- Lighting/Small Appliance Modules
- Thermostat/Video Camera (Either/Or)
- Automation Hub
- Touch Screen Control Panel
- Wiresless Keypad
- Video Cameras-2 (Indoor/Out)
How Much Does Comcast Home Security Cost?
The two security monitoring plan options offered by Xfinity are:
Xfinity Home-Secure 300– $39.95 a month
- $99 Install
- 1-Touch Screen Control Panel
- 3-Door/Window Sensors
- 1-Motion Sensor
- 1-Wireless Keypad
Xfinity Home-Secure 350 – $49.95 a month
- $399 Install
- Secure 300 package PLUS
- 2-Indoor/Outdoor Cameras
- 2-Lighting Controllers
Note: Comcast Security has dropped the Secure 300 and Secure 350 packages. They market similar offerings under their Home Secure package which starts at $39.95 without the initial bundling discount.
The Secure 350 serves as a reference for what a more comprehensive system might run. The latter package offers enhanced video and home automation capabilities.
Xfinity Home Security App
Both of these packages include interactive capabilities-which enables the user to monitor and operate the system remotely with their mobile application- the Xfinity Home Security App.
The Xfinity Home App offers Comcast customers the ability to manage all connected equipment and devices that have been installed right from their smartphone, tablet or a computer that has an internet connection- for an additional monthly fee.
Xfinity Home customers can feel more secure and enjoy reviewing system activity and monitoring the status of connected devices that can be remotely controlled by the Xfinity Home App.
Comcast Security cameras can also be installed and, once connected can be viewed on any device with a secure internet connection.
However, Comcast Home Security Reviews seem to indicate issues with the Xfinity Home App not working, and the Comcast Security Camera frequently requiring service.
Comcast Xfinity Security – Pricing and Smart Home Equipment
Basic equipment package pricing is included in the installation fees of the monitoring packages. The equipment is proprietary, as opposed to a more recognized brand used by most of our top-rated alarm companies, and is reasonably priced from $49.99 for door/window sensors to $129 for thermostats and cameras.
However, their proprietary equipment may not be compatible with other security systems should you wish to switch to another security provider in the future. This is an important consideration…especially if you find yourself investing in more than just a basic package.
You will likely NOT be able to easily switch to another monitoring company and utilize the smart home equipment if you are unhappy with the service provided by Comcast Xfinity.
Xfinity Security – Smart Home Automation
Comcast Xfinity security systems utilize the Zigbee communication platform for its smart home automation lighting, appliance, door locks and thermostat control.
This may be a concern…as there have been recent tests indicating that there are vulnerabilities in this platform which might be exploited by more sophisticated would be intruders. (see article-Researchers found a way to break through Comcast’s home security system)
How does Comcast Security Compare?
Check out this side by side comparison to see how Xfinity Home compares with the company we voted the best value– Protect America.
- Entry Level Monitoring
- Up Front Installation Costs-Basic
- Monitoring Contract Length
- Internet Required-$$$
- Do you own equipmet?
- Rate Lock Guarantee?
- Free relocation anywhere in US?
- Lifetime Equipment Warranty?
- 14 Day Return policy?
- 24 Months
- 36 Months
This DIY alarm company is setting the industry on fire by proving unbeatable value. For more information on Protect America….
Call For FREE Quote- 888-951-5140
Comcast Home Security Reviews – Customer Service
Customer service ratings, as a whole, are a big challenge for Xfinity Home, as they are once again ranked among the lowest in corporate America.
There were mixed Comcast Reviews on security system installations, but the general consensus is that things will improve with their new “Customer Guarantee” policy scheduled to be introduced in 2015.
In 2016, our Xfinity Reviews continue to express a tremendous amount of customer dissatisfaction with Xfinity Home Security systems.
Is Comcast Home Security for you?
The Xfinity Home Security program offers competitive security and home automation packages on the higher end of the pricing spectrum.
While we feel that there are superior options offered by our top 5 best home security companies, Comcast Home security is certainly an alternative for an existing Xfinity customer who wants the convenience of a single bill, and who has no interest in switching ISPs in the next 2-3 years.
However, given the potential system vulnerabilities, even an existing Xfinity customer would be wise to check out other security options before committing to a 2 year contract.
Please feel free to offer your comments, feedback on our Xfinity Alarm System Reviews or share your experience with an Xfinity Home Security System below.
Video Summary of Xfinity Home Security Reviews
Xfinity Security Equipment
Comcast Security Panel
Comcast Home Security uses its own touchscreen panel. Comcast broadband service is the primary communication platform, but also includes cellular as a back up in the event that the internet service is down.
It also includes Zigbee communication capabilities to provide home automation capability for a variety of door locks, lighting, and appliance control modules which can be controlled through the system.
The system is equipped with a 24 hour back up battery and a separate wireless keypad to enable one to control basic functions at the most common and mount it separately from the base unit. This helps prevent “crash and smash” vulnerability.
Interactive services enable the system to be controlled remotely via a smartphone computer or tablet with internet service. While the application is not as highly rated as many competitors, one unique offering is the ability to check out live video and control the system on the TV with their X1 subscription.
Xfinity Security System Components
Door and Window Contacts– These sensors are somewhat slimmer than most and have an LED indicator light that illuminates when paired. The magnet is active when mounted within three-quarters of an inch and activated when the magnetic contact is broken. They can be mounted with screws or the included industrial 2-sided adhesive tape. They are equipped with 3V lithium batteries, with a 3-year battery lifespan. They are sold in a 5 pack, 3 pack and as singles.
Xfinity Security – Interior Protection
- Xfinity Motion Sensor- The standard PIR (passive infrared) sensor uses True Motion Recognition and has a 30’ range. It has one of the highest degrees of pet immunity and can screen out pets up to 85 lbs.
Comcast Security – Life Safety Devices
- Smoke Detector- This professional-quality sensor combines a photoelectric smoke detector, and a fixed and rate of rise heat detector in a single unit-thus enabling it to provide more comprehensive protection than an ionization or single technology smoke sensor. It is equipped with a long-life 3V battery rated for 9 years.
- Carbon Monoxide protection is not currently available.
Comcast Home Security System – Miscellaneous
- Key Chain Remote- convenient key fob which enables you to arm and disarm the system and initiate a panic alert.
- Water Sensor- Detects water from flooded basements or leaking pipes in a laundry room. It can be programmed to send alerts directly to your mobile device.
Comcast Security – Home Automation
- Appliance Modules- Plug in directly to standard wall receptacles and control attached lamps or appliances. Cam be controlled through the system or remotely..and even has a button that can control the appliance manually. It also includes an LED indicator for load status and configuration.
- Kwikset Door Locks- Door can be opened with a standard key, your control panel, a touch code or through the Xfinity interactive app on any computer or mobile device!
- Chamberlain Remote Garage Opener-This 3rd party item is compatible with the Xfinity home security system. It enables you to monitor, open and close your garage door and is compatible with most garage door brands manufactured since 1993.
- Thermostat- The security system can control this thermostat, enabling you to manage the thermostat remotely to ensure that the home is warm or cool when you return home.
The indoor Xfinity camera provides 720 HD resolution is equipped with an IR sensor to enable low light night time viewing. This Xfinity security camera is wireless but must be powered. The Comcast Security Camera enables one to monitor live video feeds as well as record video clips.
One can even set up the Xfinity Home Security system to have the Comcast Security Cameras record clips activated by motion and send a text or e-mail notification which can be viewed on a smartphone or any web-enabled device.
The New generation Xfinity Camera – X-Cam
The newest X-Finity Camera, X-cam evolved from the previous version of the indoor Comcast Security Camera. While it still offers only 720 HD Resolution, it has a weather-resistant housing and is suitable for both indoor and outdoor use.
What is unique about the X-Cam is the Wi-Fi antenna is built into the power supply unit- thus moving it inside the home. This serves the dual purpose of allowing a more compact form factor and maximizing the wireless range of the X-Cam. (The Wi-Fi signal does not have to go through the walls.)
While the newest Xfinity Camera is considered an indoor/outdoor camera, it is likely best to mount it in an area that is relatively sheltered from the elements.
We are interested in hearing from Xfinity Security customers who have installed the X-Cam.
How does it stand up to the elements?
Harsh winter weather?
If you are using the Xfinity X-Cam as an outdoor wireless security camera, share your experiences in our Xfinity Home Security Reviews section.
Xfinity Home Security Sensors
Wireless sensors that will notify you when a door or window is opened.
Comcast Security Smoke Sensor
Detects extreme temperature change and smoke for maximum fire protection.
Xfinity Security Thermostat
Z-Wave controls compatible Zen smart thermostats.
Comcast Home Security Motion Sensor
Pet friendly sensor that detects movement of objects that exceed 85 lbs.
Indoor Video Camera
Indoor/outdoor wireless video camera with “night vision”.
Common Xfinity Home Security FAQs
How much does Xfinity Security cost?
Xfinity Home Security systems are professionally installed. Upfront installation costs will vary depending on the equipment required and the contract length. The Basic Xfinity Home Package is $360 or $15 a month for 24 months. Monthly monitoring is $40/mo. for the Home Security Plan and $50/mo. for the Home Security Plus Plan.
What monitoring services are provided by Xfinity Home Security?
Comcast Security provides 24/7 monitoring from its company-owned CSAA 5 Diamond Rated monitoring center. They can provide rapid response for burglary, fire, environmental and medical emergencies.
Where is Comcast Home Security service available?
Xfinity Home Security Systems are only available in areas serviced by Comcast.
Does the Xfinity Home App include home automation?
Xfinity Security Systems can include a full line-up home automation products, powered by their Xfinity Home App. The systems can include video cameras, smart door locks, lighting, and thermostats.
Does the Comcast Security System require a contract?
Yes. Comcast Xfinity Security systems come with a 2-year monitoring contract.
More Frequently Asked Questions about Comcast Security
How does Comcast Xfinity Home Security compare with the top competition?
While Xfinity might initially be a logical choice for Comcast customers looking to secure their homes and consolidate their bills, when it comes to something as important as home security, we feel that there are a number of better security options offered by companies that specialize in home security. Before signing on the dotted line check out some of our top-rated home security companies in side by side comparisons, below.
Xfinity Security vs ADT Monitored vs Vivint vs Armorax vs Protect America vs Frontpoint
(Click “+” Below to Toggle Open Columns and Expand)
Facts and Features
- HSA Rating - 7.6
- BBB Rating - B-
- Years in Business - 7
- SDM Ranking - N/A
- Equip. Man - Proprietary
- Upfront Costs - $99.00+
- Min. Monitoring Rate - $39.99
- Contract Length - 24 mo.
- Installation- Pro/DIY
- Relocation - Hard
- Equip. Warranty - 2 Year
- Return Policy - 30 Day
Facts and Features
- HSA Rating - 8.6
- BBB Rating - A+
- Years in Business - 18
- SDM Ranking - #1
- Equip. Man - Varies
- Upfront Costs - $99.00+
- Min. Monitoring Rate - $36.99
- Contract Length - 36 mo.
- Installation- Pro Only
- Relocation - Available
- Equip. Warranty - Lifetime
- Return Policy - 3 Day
Facts and Features
- HSA Rating - 8.8
- BBB Rating - A
- Years in Business - 20+
- SDM Ranking - 15
- Equip. Man - GE
- Upfront Costs - $0
- Min. Monitoring Rate - $19.99
- Contract Length - 36 mo.
- Installation- DIY or Pro
- Relocation - Easy
- Equip. Warranty - Lifetime
- Return Policy - 14 Days
Xfinity Alarms vs Vivint
Xfinity Home Security vs Vivint Security
Despite the fact that both Comcast Security and Vivint include professional installation, Xfinity Home Security Reviews indicate that Vivint is far more experienced when it comes to installing security and home automation systems.
Xfinity Home installs Comcast Home Security Systems as a complement to their cable business, whereas security and home automation is Vivint’s sole focus. Consequently, they have risen to become the third leading security provider in the country.
Benefits of Owning a Vivint Security and Home Automation System
• Touchscreen Display Control Panel, Vivint Sky Comes Standard
• Professional Home Security Installation Technicians – Not Recently Trained Cable Installers
•State of the Art Monitoring Options
• Nationwide Service Network
• Voice Control and 2 Way Voice Communication- Standard
• Best in Class Home Automation
• Nationwide Relocation Program
• Award Winning Vivint Home App- 4.5 Star Rating!
- 0% Interest Flexpay Equipment Financing
- Lifetime Equipment Warranty
Before deciding if Xfinity Home is right for you, be sure to check out our Xfinity Security System Reviews. Many potential Comcast Security customers are finding that bundling products with a provider that doesn’t specialize in home security may not be the best way to protect their families and automate their homes.
Prudent consumers should consider taking a look what’s made Vivint #3 in security and home automation systems!
They aren’t the cheapest out there…but, they are a premium provider that provides top of the line equipment and services for the discriminating customer…
Read our Vivint Reviews
Call For FREE Quote- 855-695-1727
Xfinity Home Security vs ADT Monitored
Xfinity Home vs ADT Monitored Security Systems
While our DIY alarm systems may have ranked a bit higher in our 2018 Best Home Security Companies in terms of overall value, if you are looking for a professionally installed home security system- there is no more trusted name in the industry than ADT.
ADT has been ranked #1 in the SDM Top 100 for the past 3 decades, and have been trusted to help protect more homes, families, and businesses than the next 10 competitors combined! While Comcast Xfinity has been in the home security business for less than 10 years…ADT has a legacy that spans over 140 years.
Benefits of Owning an ADT Monitored Security System
A professionally installed system by ADT Authorized Premier Provider – Protect Your Home includes the most reliable, state of the art equipment… professional installation by trained, experienced, background-checked technicians…. and monitoring by ADT the most trusted name in the industry.
- FREE Security System -$850 Value*
- Professional Installation
- Superior Monitoring Redundancy- 6 Monitoring Centers
- Local Nationwide Service Network
- Superior Technology – Voice Control Available
- Broad Home Automation Compatibility
- Nationwide Relocation Program
- $500 Theft Protection Guarantee (certain restrictions apply)
- 6 Month Service Guarantee (certain restrictions apply)
*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)
So, while it might be more convenient to just bundle services with Comcast, take a few minutes to read the customer Xfinity Home Alarm System reviews and find out why more than 6 million customers entrust trust their home security to ADT monitoring.
See our ADT Reviews
Get Quote- 888-495-9434
Comcast Home Security vs Protect America
Xfinity Home Security vs. Protect America
Protect America offers a number of advantages over the Comcast home security system. Protect America Security Systems are made by GE /Interlogix, fully compatible with other systems and unlike Xfinity alarm systems, you OWN all the equipment when you have satisfied your agreement.
Protect America Security Pricing
Where Xfinity alarms require Comcast broadband service, Protect America home security customers have their choice of landline, broadband or cellular service starting at just $19.99 a month– HALF the price of the base Xfinity security service on the Secure 300- $39.95.
While an Xfinity security system may set you back hundreds of dollars in upfront charges, Protect America packages include up to $1400 in FREE Equipment!
The Protect America $0 upfront pricing policy makes quality home security affordable for almost everyone!
When you compare Protect America and read the customer Comcast Home Security reviews, you may want to take a step back and look at your options.
Comcast Security vs Protect America – Summary
Looking for the Best Value and Lowest Up Front Costs– see what Protect America can do for you!
Read our Protect America Home Security Review
Call For FREE Quote- 888-951-5140
Comcast Security System vs Frontpoint Security
Comcast Xfinity vs Frontpoint Security
In comparing Xfinity home security with Frontpoint, the most glaring difference is probably in the overall poor customer satisfaction ratings from Xfinity alarm owners. The internet is rife with negative Xfinity home security reviews, where as Frontpoint reviews are overwhelmingingly positive.
This is reflected in the disparity between the Comcast security and the Frontpoint Home Security BBB ratings….B- to A+ respectively.
Equipment Ownership and Pricing
With Frontpoint security, you get the option of a one or three year monitoring agreement. Once you have satisfied the terms of the agreement…you OWN the equipment. Frointpoint uses the most popular GE/Interlogix components which are compatible with virtually any system, should you ever decide to switch to another service provider.
With a Comcast Xfinity security system, Comcast retains ownership of the touchscreen control system even AFTER you have honored your contract. If you leave Comcast, you must return the panel (or pay the full retail value), and you may find that many of the sensors are not compatible with other systems-potentially costing you a small fortune when you have to start all over again.
Xfinity does offer some reasonably attractive pricing on the Control 150, Secure 300 and Secure 350 packages (even offering multiple Xfinity security cameras in the Secure 350)…ALL of these packages require that you MUST maintain qualifying Comcast broadband service to support their systems. Thus…effectively holding one hostage for both services the full length of the Comcast Home Security contract.
Frontpoint Monitoring Features
Although Comcast offers quality monitoring, it doesn’t come with some of the premium monitoring features that Frontpoint offers;
- Alarm.com’s Award-winning User Interface
- Crash and Smash Protection
- Geo Location Services
These are just a few of the reasons why there are so many negative Xfinity home security reviews-while the vast majority of Frontpoint security reviews reflect a very positive experience.
If you compare them with the customer Xfinity Home reviews, you might decide to take a second look at Fronpoint.
If you are ready for the best customer service –check out Frontpoint!
Call For FREE Quote- 844-688-2894
Comcast Alarm vs Link Home Security
Comcast Home Security vs. Link Interactive Security
Add reviews to table.
Again, while negative Comcast Xfinity Alarm System reviews from disgruntled Xfinity alarm owners are found everywhere, Link Interactive home security system owners rave about their security systems!
While the Link Interactive brand is a relatively new one (Link Interactive Security is the DIY division of Mountain Alarm), their parent company has been keeping folks in Ogden, Utah and the surrounding states happy for over 60 years!
They have a 98% customer approval rating and an A+ BBB rating. Link Interactive Reviews rarely express disappointment!
Link Interactive earns that loyalty by providing to notch 2GIG Technologies equipment, outstanding tech support and customer service and some of the lowest monitoring rates around.
While the basic Secure 300 Xfinity home security system is only $29.95 for the first 12 months…it jumps up to $39.95 after that. Link Interactive home security is available for just $29.99/mo. ALL the time…and INCLUDES complete interactive remote control and home automation!
Before signing on the dotted line with Comcast, you may want to read the customer Xfinity Home Alarm System reviews.
Want great equipment and the lowest monitoring rates? Find out more about Link Interactive!
Read our Full Link Interactive Security Review
Xfinity Home vs Armorax
Armorax BlackBox Home Security vs Comcast Xfinity
Armorax DIY or Comcast Xfinity Professional Install?
If you are considering Xfinity Home Security from Comcast, it is likely because you have seen lots of glitzy marketing materials and think you will save money by bundling. Read on and you will find that saving with bundling is something of a myth.
Xfinty alarms are professionally installed, but that is not always a good thing. The effectiveness of your security system is largely dependant on the caliber of the installer. Online Xfinity reviews often detail a multitude of issues resulting from poorly trained or inexperienced installers.
There was a time when home security systems required professional installation . Security systems used to be complicated and require drilling holes, fishing wires and programming systems.
Today, modern wireless technologies have evolved to the point where installing a security system from a reputable DIY Alarm Company means mounting a few sensors and calling in to activate the system.
Armorax pre-programs and configures the system before shipping it out…so installation is a snap.
Consequently, over 90% of DIY alarm customers found the system “easy to install”.
2018 Armorax Security vs. Comcast Home Alarm Reviews Update
Some of our initial enthusiasm pertaining to Armorax has recently dropped away significantly since the company continuously indicates symptoms that it’s having difficulties.
The Better Business Bureau standing has recently slipped off noticeably from an A (from the time of the our original Comcast home security reviews) to the current rating of a C+. This is likely indicative that Armorax hasn’t responded to user complaints lodged with the BBB.
As part of our secret shopping efforts, it seems that even the sales department fails to pick up calls.
Incoming calls are generally greeted by way of a voice mail which advises people to dial 911 if this is an emergency…or to remain on the phone for the sales department. After 2 or 3 minutes on hold, we were ultimately put through to an answering service who could do nothing more than take a name along with telephone number for a return call.
This makes one wonder what takes place if I have a issues with my security system?
Frequent Changes since original Xfinity Security Reviews
In addition, Armorax has already changed vendors 3 x in the last year.
They have converted from the cutting edge 2 Gig lineup, temporarily marketed the Interlogix Simon XT, and are now supplying the less popular Resolution Helix control panel.
They also have totally changed their monitoring rate plan 3 times during the past 12 months. If you look at online Armorax reviews, you’ll find that no 2 web sites reflect the identical pricing structure. Armorax formerly offered no contract programs as well as services with No cost equipment and monitoring rates as little as $19.99/mo. (their initial promo for $24.99/mo. for security and full home automation was a superb value for money, when we originally compared them in our Xfinity Home Reviews. However, it is no longer available)
Their present-day promotion costs $99.00 up-front combined with basic monitoring starts at $34.99 and the Mobile APP is additional!
Lack of Transparency
In addition, the total deficiency of online transparency does little to encourage confidence. Currently Armorax has a a single page site that features little or no information regarding this company background, hardware, costs, monitoring company and services, Mobile App, Installation guidelines or even video tutorials …or nearly anything otherwise which a prospective client might choose to appreciate.
While Armorax exhibited terrific potential at first, our comparison in Xfinity home security reviews is no longer keen with regards to them as a reliable alternative to Comcast Xfinity home security systems . In our opinion, you will find far better selections.
Below is our original Armorax vs Xfinity Home Security reviews for comparison.
Armorax has an A BBB Rating, is fully accredited with the BBB , and has amassed an impressive 88% positive reviews on the BBB reviews page. This translates to a 4.67 out of 5 stars!
On the other hand Comcast Xfinity has an A- rating, and has closed over 36,000 BBB complaints over the last few years.
When it comes to pricing, Armorax keeps it simple- and crushes the competition.
The standard Armorax Blackbox system is a top of the line 2Gig Technologies GC2, and it is FREE with a 36 month monitoring agreement!
Armorax add on sensors are competitive with the other wireless DIY alarm companies. (for current promotional pricing…just give them a quick call at …866-355-0640) Overall, the Armorax add ons are roughly half the price of professionally installed components.
Unlike Comcast Xfinity Security, with and Armorax Blackbox security system, once you satisfy the initial monitoring agreement, you own the equipment. The equipment is not proprietary, nor are you required to return the control panel.
But, the monitoring price is what really sets Armorax apart. Right now they are offering Cellular Monitoring for just $24.95!
And that is not bare boned monitoring it includes:
- Interactive Service- Arm/Disarm/Notifications and Alerts
- Comprehensive Home Automation
- Video Surveillance Monitoring/Management
- Crash and Smash
- Geo Services….and more.
All for $24.95/mo.
And that is NOT an introductory price. That includes a Rate Lock Guarrantee!
Xfinity Alarm Pricing
While the package pricing looks fairly attractive, you do not actuallly own the control panel…which controls the entire system. If you terminate service with Comcast, you must return the control panel or pay hundreds of dollars.
The equipment is also proprietary to their system, so that you cannot use it with another service provider. This becomes especially irksome if you pay for add on items which can be substantially more than the prices of our best DIY alarm companies.
Equipment and Monitoring
Armorax Blackbox security systems are comprised of top rated 2Gig Technologies equipment.
Based on these offerings, Armorax is taking the industry by storm. They received our Silver Award as one of the TOP Home Security Companies of 2017.
While Xfinity advertises attractive equipment packages and low introductory rates, they gloss over the price hikes after the initial introductory period and often don’t disclose that the equipment is essentially leased and is not compatible with most security systems.
And while Xfinity home security systems require their cable service connections, Armorax systems come standard with Cellular monitoring -which means that there there is no cable service required…and no lines that can be cut.
With Armorax– the basic system is free and includes cellular communication chip! There are no additional costs for the cellular monitoring…which is only $24.95 for everything.
Xfinity Security Systems require an upfront installation fee, and charge higher monitoring rates for packages that require additional services. Ultimately costing more than twice as much per month on more comprehensive packages.
Xfinity offers a full portfolio of security and home automation services which utilize their proprietary app for interactive services.
Armorax uses award winning Interactive Platform is provided by Alarm.com. It is by far the most stable and feature rich interactive platform and includes:
- Smash and Crash Protection– alerts the central station of an intrusion- even if the system is destroyed
- Geo Fencing– uses GPS location on your cell phone to automatically control security and home automation functions
- Power Outage Notification – if there is loss of power, the system sends you an alert
In keeping with their “get the best for less”, Armorax offers a premium touchscreen 2Gig GC2 control panel which can display local weather 5 day forecasts and provide severe weather warnings in an emergency.
The GC2 is equipped with an integrated Z-Wave communication module which enables comprehensive home automation and management capability of virtually any Z-Wave compatible device!
There is a nominal fee of just $49.95 to upgrade to the GC3, which gives you additional features and capabilities and a full 7″ touchscreen display.
Armorax delivers state of the art, DIY security and home automation products with the lowest available cellular monitoring that includes Alarm.com services. With a FREE premium system and full featured monitoring services for $24.95/mo, Armorax is truly an unbeatable value.
Read our Armorax Security Review
Call For FREE Quote- 866-355-0640
Will pets set off my motion detector?
Will a pet put off the Xfinity Home Security motion sensor?
Motion detectors can be an important part of your home security system. They can eliminate the need to contact all the doors and windows. Window sensor on Comcast Home Security systems can really add up if you have to place them on all the doors and windows.
They are a cost-effective method to protect an entire room or strategic areas. If an intruder enters they will almost surely need to pass through specific hallways or stairways. These are good places to mount a motion sensor. Your Comcast security system motions-if they are properly positioned motion detectors will screen out small pets under 40 pounds.
If you’ve got a larger pet…ask your Xfinity Security rep about sensors that can screen out pets up to 80 lbs. If you have a larger pet that can’t be confined from areas covered by motions, then you might even create a “pet alley”. Ask your Comcast technician for details.
In addition, you might want to consider a Comcast alarm glass break detector as an alternate option.
Don’t forget, an Xfinity Home security system can also give you real-time alerts through Xfinity internet on your Xfinity Mobile App.
If you already have a Comcast Home Security System, please share your experiences with customer service in our section for customer Xfinity Home Security reviews.
Cancelling Comcast Xfinity Alarm Contracts
Find out how to end a Comcast Security System agreement
Xfinity Home Reviews warn all to understand Comcast Security Contract Obligations
Most home security providers demand a 3 to 5-year monitoring written agreement whenever you sign up with the company. So the fact that Xfinity Home Security requires a 2 Year Contract should be no surprise. ADT Pulse is even longer.
Most home security plans require an installation fee and require that you maintain their security systems and their security service for at least a couple of years.
It is a somewhat common practice within the burglar alarm business and Xfinity Home Alarm systems are no exception to this… although the term is a bit shorter. But…keep in mind, the purchaser has a 3 day right of rescission.
Often times, Do-it-yourself home security system companies offer a 14, Thirty and maybe even 2-month refund policy. In spite of this, if you are installing a Comcast Security System, you have to take appropriate steps swiftly to end the agreement within 72 hours of the time the documents were in fact finalized.
Once past the rescission or return period, one may be typically accountable for all, or perhaps the vast majority of the monitoring obligations for the full period of the contract, even in the event one relocates past the service region of the company. So when you believe that you will probably be relocating, just remember to have a relatively clear comprehension of your duties to Comcast before you make a commitment.
Understanding terms regarding your Xfinity Home contract
Many of the other problem areas concerning Comcast Alarms or other home security deals tend to be:
Escalation clauses- A lot of companies maintain the right to raise the monitoring fee after the first year…even if the contract time period is actually greater.
Auto Renewal Clauses – Some agreements repeatedly renew on a yearly, or sometimes greater interval after the initial term is done except in cases where the prospect formally cancels the deal and meets the required terms and conditions associated with cancellation.
Cancellation Conditions – All too often times, the agreement is required to be terminated in writing, Thirty and maybe even 2 months prior to the conclusion of the initial legally binding contract. Be sure that you speak to Comcast Xfinity Security customer support and fully understand specifically what important factors really need to be fulfilled to end the commitment.
Canceling your contract with Comcast Home Security
OK….you’ve read the Xfinity home security reviews and decided it’s time to complete that commitment. Be sure that you undertake each one of the essential measures and record all of the conversations.
Comcast security reviews remind everyone:
Call- and file the call with time and contact information
Mail- Submit notice by way of certified mail
E-Mail- that includes “read “receipt Xfinity Security reviews often recommend that you confirm each of the steps are very well recorded and keep them where they’re able to be easily retrieved just in case there might be a dispute.
Also- remember to check your bank account to make certain that there are no computerized debits after the authorized date.
Xfinity Alarm Reviews -Switching to your future service provider
As a result of your experience with Comcast Home Security, you’re almost certainly going to possess a better idea what your ideal company should be like. Our concise security alarm questionnaire will assist you to narrow down the choices.
Xfinity Home Bundling and Home Automation
Does Comcast Home Security offer bundled packages for Xfinity?
Indeed they do. There is a $10 a month discount on the both the Xfinity Home Secure 300 and the Xfinity Home Secure 350 for the first 12 months of the 24 month contract, when packaged with any other Comcast service.
After the first 12 months, the service will revert to the standard pricing of $39.95 and $49.95 respectively. Keep in mind, that Comcast requires you to maintain broadband service to your system, so that the minimum monthly service charge will be $69.99.
This rate hike is often the catalyst for negative Xfinity Home Security Reviews.
Can you just get Home Automation?
Yes. Comcast offers a stand alone home automation package.
Xfinity Home Control 150
Comcast gives customers the option of adding home automation capabilities to their fully monitored Home Secure 300/350 systems…or getting self monitored home automation as an independent system. The Home Control 150 is controlled with the Xfinity Mobile App. The monthly fee is $19.95 (with a 24 Month Contract) and the Basic Starter Kit is professionally installed for $99.00. The package includes:
- 1-Motion Sensor
- 1-Door Contact
- 1-Night Vision Indoor/Outdoor Camera OR 1 Thermostat
- 1- Lighting controller
The system can also be ordered as a self install for free. (Plus shipping) Additional components can be ordered and installed separately….and are competitively priced. Comcast incorporates the Zigbee communication platform for it’s home automation control. As mentioned earlier, there may be cause for concern…as recent articles have indicated that there are vulnerabilities in this platform which might be exploited.
Does Xfinity’s home automation system work with other products?
Comcast has elected to partner with a number of 3rd party manufacturers and integrates and support their hardware and services through the Xfinity Home platform. Some of these companies are:
- Nest Learning Thermostat
- August Smart Lock and August Connect
- Lutron Lighting Controls i.e. Lutron Caseta
- Chamberlain MyQ Garage Door Controls
Comcast is committed to integrating best in class 3rd party IoT (Internet of Things) products into their Works With Xfinity Home platform. This will enable Comcast Customers to integrate their 3rd party home automation devices using Xfinity internet into their Smart Home and enjoy home automation features that are controlled in the same interface through high-speed internet on their Xfinity mobile App.
Future plans include potential relationships with other home automation companies as well….so stay tuned!
What happens with Comcast Home Security when I move?
Xfinity Alarm System Reviews – Relocation
One of the difficulties generally noted in negative online Xfinity Alarm reviews centers around the concerns that arise if a Comcast Security System client wants to relocate. When it is inside of the Comcast Home Security service region, there could be additional expenses.
In cases where the client moves outside the service region, generally, they are going to be responsible for the majority of the outstanding contract. With regards to particulars, get in touch with Xfinity Home support services should you already be an Xfinity Alarm patron.
If not, be certain to have a well-defined understanding of the contract requirements as well as the relocation terms before signing up. Don’t be reliant upon verbal promises from an Xfinity Home sales person- Make sure you get it in writing.
If you aren’t 100% pleased with the responses you end up with provided by Comcast Home Security, review some of our top 5 best home security systems before making a decision.
If you have experience in relocating an Xfinity Alarm system, please share your experience in our section for Xfinity Security System Reviews.
Does Comcast Home Security require a landline for monitoring?
Comcast Security System Reviews – Landline Monitoring?
Comcast Home Security does not require a landline for monitoring.
Comcast Home security systems use the cable connection for the primary data transmission with cellular as a backup. This means there are no phone wires that can be cut. Additionally, a cable connection is required for Xfinity Security cameras to interface with the Comcast Home Security App.
While some Comcast Home security reviews might complain about the additional expense of a cellular connection, Comcast Home Security reviews indicate that Comcast Security customers are able to save some money by eliminating the landline completely.
Xfinity Home Security Cancellation Policy
So what happens if I want to cancel my Xfinity Alarm System?
Comcast Home Security requires a 24 month contract which also mandates that you maintain their broadband service throughout the term of the contract. If you decide to cancel before the end of the contract, you will be liable for payment of a substantial termination fee.
“8. TERMINATION FEE. YOU AGREE THAT THE FEES DUE UNDER THIS AGREEMENT FOR THE INITIAL TERM ASSOCIATED WITH YOUR PRICING PLAN OR IDENTIFIED ON THE WORK ORDER ARE BASED ON YOUR AGREEMENT TO RECEIVE AND PAY FOR THE SERVICES FOR THE FULL INITIAL TERM. ACCORDINGLY, YOU AGREE THAT: IF YOU TERMINATE THIS AGREEMENT DURING ITS INITIAL TERM, YOU WILL PAY THE COMPANY AN AMOUNT EQUAL TO (A) $1100, LESS $100 FOR EVERY THREE (3) FULL CALENDAR MONTHS DURING WHICH YOU MAINTAINED SERVICE IF YOU HAVE PREFERRED SERVICE OR (B) $770, LESS $70 FOR EACH THREE (3) FULL CALENDAR MONTHS DURING WHICH YOU MAINTAINED SERVICE IF YOU HAVE BASIC SERVICE. THIS AMOUNT IS A TERMINATION FEE AND IS AN AGREED UPON AMOUNT OF DAMAGES, NOT A PENALTY. NO TERMINATION FEE IS DUE IF YOU TERMINATE DURING ANY RENEWAL PERIOD, UNLESS YOU HAVE AGREED TO A SERVICE PACKAGE REQUIRING AN ADDITIONAL MINIMUM TERM COMMITMENT. YOU ARE NOT ENTITLED TO A CREDIT IF THE CALCULATION OF THE TERMINATION FEE RESULTS IN A NEGATIVE NUMBER. YOUR FAILURE TO MAINTAIN A BROADBAND CONNECTION COMPATIBLE WITH THE SERVICES, AS DETERMINED BY COMPANY IN ITS SOLE DISCRETION, SHALL CONSTITUTE YOUR TERMINATION OF THIS AGREEMENT.” Source: Xfinity Alarm Installation and Services Agreement. So let’s say you elect to cancel after 14 months. You will incur a termination fee of $1100 minus $100 for each full 3 calendar months that you have maintained service. In this case, that would mean that you deduct $400 from the $1100 termination fee. That means that you would have to pay an additional $700 to terminate your contract! What is even worse is that you don’t retain ownership of the equipment until after you have satisfied the 24 month contractual obligation. So you will likely have to return the equipment as well….Not a very customer friendly cancellation policy.
Comcast Security System Design Tips
Xfinity Home Security Reviews Tips- Designing your Xfinity Security System
Perimeter Protection – When you sit down to design your Comcast security system, one of the primary concerns is perimeter protection. The focus, at this step, is to discourage possible thieves with yard signs, window stickers, and visible Xfinity Security cameras. Your Xfinity Alarm system should incorporate sensors installed on all doors as well as any vulnerable windows. Also, doors should have solid locks, with deadbolts.
Interior Protection – A good Comcast security system will also include a second line of defense, to detect an intruder if they get past the perimeter protection. Xfinity alarm motion detectors can be strategically positioned in high-value areas and/or common areas where an intruder might cross. Additional keypads or panic buttons can also be installed in areas wherever one might spend extended amounts of time-such as an office or bedroom. Indoor Xfinity Security cameras can be positioned anywhere where one might want to record or view activity.
Asset Protection- Sensors can also be installed to protect other areas of interest such as gun cabinets or an office that contains sensitive information. Many people configure individual sensors as “non-reporting. That way, if they are triggered, the Comcast security system will send a notification through the Xfinity Home App, without setting off the alarm.
Environmental Protection – Your Xfinity Home Security system can also be set up to monitor environmental dangers such as fire, carbon monoxide, flooding or freezing. Comcast Security has different sensors for each of these purposes.
Home Automation- Comcast Security systems can serve as the primary hub to regulate lighting, cameras, heat and air conditioning, doors and garage door openers. It can be configured to control essentially any home automation purpose remotely on the Xfinity Home Security App.
Comcast Home Security - Arming Modes
Comcast Security Systm Arming Modes
OFF — When your Xfinity Security system is switched off, many of these alarms are still active. Your Comcast Security system will still alert you if a doorway or window is opened. Additionally, the environmental and life security systems (i.e. water or low temperature) are still active. As a result, if a fire started or the system detects high levels of carbon monoxide, your system will still alert the Comcast Security central monitoring station.
Stay– You can arm only the perimeter protection in the windows and doors by arming your Comcast Alarm system in the”stay” mode. This will let you move about the home freely and have a certain degree of protection.
Away– The away mode will trigger any interior motion detectors in addition to the windows and doors.
Instant –You are able to eliminate the entry delay in your Xfinity security system by arming it in an instant manner.
Duress – You may establish a special duress code which will notify the Comcast Home Security monitoring center that there’s a possible hostage situation. If a person were to physically make you disarm the system, this code will activate the immediate emergency response.
Panic- The Xfinity Security system is also equipped with emergency panic buttons. Xfinity Home Security reviews applaud the fact that a Comcast Security system can alert the Comcast home security center that there is and occupied panic situation with the touch of a button.
Arming Modes of the Xfinity Home Security System – Infographic
If you’re already an Xfinity Home Security client, please don’t hesitate share your experiences in our section for Xfinity Home Security reviews. The customer Comcast home security reviews are an invaluable resource for evaluating the real-life experience of Comcast Xfinity security systems in the field.
Xfinity Home App
Xfinity Home App – Comcast Interactive Apps
What is EcoSaver?
EcoSaver is the Xfinity home automation thermostat software that automatically adjusts heating and cooling settings to optimize energy management.
How good is the Xfinity Home interactive app?
The Xfinity Interactive app provides the basic ability to receive alerts and notifications and observe and monitor video and control the basic security and home automation functions on any tablet or mobile device- similar to the basic functions found in more robust interactive apps such as Total Connect, SmartConnect and Alarm.com However, the Xfinity Interactive App does NOT include some of the more advanced interactive features such as:
These are available in some of the top competitors such as FrontPoint, Protect America, Link Interactive and LiveWatch. The App is available for Android on Google Play and for Ios on iTunes. It gets just a 2.5 rating on iTunes and a 4.3-star rating on Google Play.
Compare this with 4 stars and 4.4 stars respectively for Alarm.com’s interactive app.
7 Things you can do with the Xfinity Home Security APP
Xfinity Home Security systems have advanced tremendously in the last few years. The Comcast Security control panel provides a central hub that gives you the ability to control virtually any connected device that is compatible with an Xfinity alarm system.
Xfinity Home Security Reviews of the Xfinity Home App – Benefits
- Arm/Disarm System – The Comcast Home Security App enables one to turn your alarm on or off from any mobile device.
- Lock/Unlock Doors – It’s no longer necessary to put a spare key under the mat to let someone in. The Xfinity Home Security App enables you to unlock compatible door locks.
- Xfinity Alarm Cameras – Xfinity Security Compatible Cameras allow you to record video or watch in real time- right through the app. An Xfinity Home Security Camera lets you oversee your pets and observe the children as they arrive home from school.
- Real-Time Alerts – The Xfinity Home Security app allows you to set real-time alerts that will notify you via text or e-mail when the kids get home, there is an intrusion, fire or any event you wish to program into the system.
- Thermostat Control – The Xfinity Home Security App can even serve as a home energy management hub. It allows you to control the thermostat and…
- Turn Lights On/OFF – Your Comcast Security App can ensure that you never have to walk into a dark house.
- Control Appliances – With a Comcast Security system, you can even start the coffee maker or an air conditioner while you are driving home. That way, you can be sure to come home to a warm cup of coffee and/or a cool house!
Control Your Comcast Security System and Xfinity Security Cameras with the Xfinity Home App
7 Benefits of the Xfinity Home App – Video
There is very little feedback on the mobile app in online Comcast Home Security Reviews. To let our readers know more about how you use your Xfinity Home App, make sure to leave us feedback in our section for Xfinity Home Security Reviews!
Protecting Your Xfinity Home Security System from Hackers
Protecting Your Xfinity Security Smart Home from Hackers
The proliferation of the IoT (Internet of Things) is a double-edged sword. It helps you manage and stay connected with almost any facet of your home, but these conveniences can also create additional vulnerablilities which can be exploited by potential intruders.
If you are considering adding smart home capabilities to your home, you want to make sure that you are taking the necessary steps to ensure that your home network is properly secured.
Research the Device
If you are adding a 3rd party device to your Comcast Home Security System, make sure that you do your due diligence and purchase the device from a recognized company that takes security seriously. A good company will have password protection, one or two step authentication and be committed to periodic over the air firmware and security updates.
Register the Device
Be sure to register your equipment, not only for warranty purposes, but to ensure that you are receiving any firmware updates. It is important to stay current with the latest versions of the software. Often times they address any known vulnerabilities.
Pay Attention to Passwords
It is important to immediately change default passwords. Passwords should be comprised of a variety of letters, cases, numbers and symbols that would be difficult to guess. Be sure to use unique passwords for every device so that if your password for 1 device is compromised, you are not enabling access to all your sensitive accounts. If keeping track of a growing number of secure and unique passwords is becoming cumbersome, you may want to check out LastPass.
Create a secure Wi-Fi network.
It is essential that you take steps to protect your entire home network. Make sure that you have changed the name of the network and default password. Choose a network name that doesn’t automatically give away your location or personal details.
With some routers, you can set up Wi-Fi network specifically for your smart home devices. This will allow you to segregate your “smart home” network and add an additional roadblock to prevent hackers from accessing the network from where you do your banking and store your sensitive information.
You might also want to consider setting up a Guest network for visitors’ smartphones and computers, where they can’t see or access your IoT devices.
Consider Professional Installation
If this sounds like more than you want to deal with. Keep in mind that many leading home security providers offer professional installation with built-in smart home integration. Xfinity Home Security technicians should be well versed in optimizing the security of your network be able to help you incorporate some more advanced security measures.
Reset to Factory Default Settings
Before you dispose of, sell or give away any smart devices, make sure that you follow the manufacturer’s instructions to remove all of your data.
Xfinity Home Security vs. TWC, AT&T, Cox
Comcast Xfinity Home Security vs. TWC IntelligentHome vs. AT&T Digital Life Security vs Cox Homelife
Battle of the Telecom Titans-Which is Best?
Is Bundling Your Best Bet?
When it comes to picking a home security company, it is important to select a reputable and experienced company that specializes in home and small business security.
Although these telecom providers have assembled competitive security and home automation packages, at the end of the day, they are more focused on diversifying income streams and increasing bottom line revenue than protecting your home and family.
Comcast, AT&T and Time Warner are all looking to cash in on the increased consumer demand for security and home automation. They are banking on the fact that, rather than take the time to thoroughly research home security options, many consumers will just find it more convenient to add another service to their existing bill. They offer bundled discounts which might initially appear attractive-counting on the fact that you won’t be paying attention when they hike up the bill after a few months.
You may be limited as to which of these options is available in your area, whereas the DIY alternatives, such as Frontpoint Home Security, Protect America Security Systems and Link Home Security can be easily installed pretty much anywhere in the US.
While traditional security companies will try to convince you that security systems require professional installation, more than 90% of consumers have found that the installation of these pre-programmed, wireless home security systems is simple and painless…..and like the fact that they don’t have to wait days or weeks, nor do they have to allow a complete stranger into the privacy of their homes.
Comcast vs AT&T vs TWC IntelligentHome
Which Telecom Triple Play Trumps the Rest?
While Xfinity, TWC Intelligent Life and AT&T Home Security have only recently entered the home security and automation business, Comcast was first to offer security services in 2009. AT&T and TWC followed suit a couple of years later….hoping to gain market share.
AT&T and Time Warner both have a 14-day return policy, whereas Xfinity extends out to 30 days. However, they still lag behind with a lower BBB rating.
Time Warner Cable IntelligentHome requires the shortest contract-just 18 months, as opposed to the 24 months required by each of the other service providers.
One advantage for AT&T Digital Life is that fact that their plans are available as a stand-alone services and do not require that the security services be bundled with their broadband services.
Perhaps the deciding factor may be the fact that the Comcast program enables one to monitor and control their system easily the television on their TVX1 package. I also like the comprehensive video and home automation equipment package which is reasonably priced in their Home Secure 350 package.
Nevertheless, while they have all done a pretty good job resolving complaints once they are brought to the attention of the BBB, customer satisfaction ratings with all telecom companies are a huge challenge for all of these companies-with consistently poor scores in the Subscription Television Service division (their core competency) of the American Consumer Satisfaction Index.
For details on actual customer experience, read our Xfinity Home reviews.
NOTE: Cox Homelife was recently added to the Comparison Chart, Cox was not included in the summary comparison. You can find more information on Cox Home Security Systems at: Cox Homelife Review.
Xfinity Home and 3rd Party Integration
Does Comcast Home Security work with 3rd party devices?
What is Works with Xfinity Home
Xfinity Home provides a platform, called Works with Xfinity Home, in which one can seamlessly integrate a number of 3rd party home automation devices which include top brands such as:
- Kwickset Locks
- NEST Themostats
- August Smart Locks
- Lutron Caseta Wireless Light Switches and Dimmers
- Chamberlain or LiftMaster MyQ Garage Door Openers
All of these 3rd party devices can be purchased separately from the manufacturers and controlled through the Comcast’s Xfinity Home mobile app. The systems can all be controlled through a web server or iPhones, iPads, iPods, and Android phones/tablets.
Xfinity Home Security Reviews Update
Additional Comcast Security 3rd Party Integration
As new home automation products hit the market, Comcast continues to integrate new products into their Xfinity Home Mobile App. Noteworthy recent additions are:
- Cor Thermostat
- Ecobee3 Lite
- GE In-Wall Smart Switch/Dimmer Switch
- Philips Hue lights (Hue Bridge required)
B.Y.O.E. and Xfinity Home Security
Xfinity Home – B.Y.O.E?
Can you Bring Your Own Equipment with Xfinity Home? This is certainly a common concern with homeowners who are switching from another home security company to take advantage of some of the newer technology available in a Comcast home security system.
Of course, any wireless equipment would have to be in good working order, compatible with the Xfinity Touch Screen control panel and approved by Comcast Security. Keep in mind, Xfinity Home Secure packages include a certain amount of free equipment for the initial install.
Of course the Home Secure warranty would not extend to any equipment that is not supplied as part of the Xfinity Home Security equipment package.
You may also want to consider the possible installation complications that this might create. Many of the negative online Comcast Home Security reviews concern issues with inexperienced installation technicians.
What's new for Xfinity Home in 2017?
Xfinity Home Security Reviews Update-What’s new for Comcast Home Security in 2017?
Well, for starters, Xfinity Home Security equipment has a whole new look. The equipment has a sleeker more modern appearance…and some minor functional improvement, such as sliding battery doors to make changing the batteries easier.
Xfinity Home Secure
In addition, Comcast security has ditched their old Xfinity 300 and Xfinity 350 packages and has renamed their basic package…Xfinity Home Secure. This is the starter package on which the Xfinity Home Security systems is customized and built through upsells and add-ons.
xCam – Indoor/Outdoor Xfinity Camera
This Wi-Fi enabled HD camera provides a 109° field of infrared night vison. It is weather resistant making it suitable for indoor and some outdoor applications.
24/7 Xfinity Home Video Surveillance Storage
Perhaps the most significant change for Comcast Security customers is the available 24/7 video storage option. Comcast has responded to online feedback found in Xfinity Home Security reviews by offering Xfinity Home Secure customers can now elect to pay an additional $9.95 per month to have up to 10 days worth of cloud storage. Unlike most video monitoring packages, this will provide sufficient storage for up to 10 days of around the clock surveillance video.
The cost is $9.95 per camera…for up to 4 cameras.
X1 Voice Remote- Voice Control of the Xfinity Home System
For homes that are enrolled in the X1 service, the Xfinity Home can now be controlled by the X1 remote voice control. The user can bring up video feeds on the screen via voice command and perform other basic functions such as arming and disarming the system.
So Comcast is certainly not resting on their laurels. They are taking steps to ensure that an Xfinity Home has the latest technologies.
Comcast Xfinity now offers additional options and features in the Xfinity packages and are updating to state of the art equipment.
However…this has never really been the real problem…the question that remains is whether or not they can provide satisfactory installation and customer service.
Can Comcast provide the level of customer service found in the top rated alarm companies of 2017 that specialize in home security?
Online Comcast Home Secure reviews from their existing customers would seem to indicate otherwise.
Time will tell…but in the meantime….
Can renters get Comcast Home Security?
Can you get an Xfinity Home Alarm System in a rental unit?
Comcast doesn’t actually plainly declare they will not install in rental units, but, practically all security companies which offer expert installation will require home ownership. If you happen to be renting a home, you need to give them a call directly. In the event that you are approved, you will likely end up being expected to be able to present documents concerning property or home owner consent.
For anyone who is renting, you should investigate our top recommended alarms systems for renters.
Do I need a permit for an Xfinity Alarm?
Is it obligatory to get an alarm permit to operate an Xfinity Alarm system?
Strictly speaking, you wouldn’t need a permit in the event the system was not going to be professionally monitored. Having said that, as the burglar alarm is being remotely monitored, by Comcast Home Security, with the purpose of utilizing emergency response providers, quite a few local municipalities must have a permit.
Most of the time, this calls for uncomplicated registration with a city law enforcement or sheriff’s department along with a reasonable payment. You will probably be also expected to present the company name, address and phone number of Xfinity Home Security, in addition to the monitoring station, in the event the two vendors happen to be different.
When permits are essential, the vast majority of towns will require a 1-time payment to register an individual’s security system, and others cities and towns request a yearly renewal as well. When it comes to towns with high burglary or false alarm rates, failure to register may bring about a refusal to respond to places which have not obtained a burglar alarm permit…although this is rather rare.
Nonetheless, you may well be responsible for some other penalties in the instance that police officers, fire or emergency medical assistance might be sent to a location with no permit operating in towns in instances where one is expected.
Regardless of whether a permit is in fact procured, a large percentage of cities will certainly assess penalties with respect to numerous false alarms. Nearly all towns have strategies set up wherein the 1st one or two dispatches do not entail fees. Subsequent to that, fines in most cases escalate from $25-50 for that first enforceable offense…to $100-200 for consequent repeat infractions.
Hence, it’s very important that Xfinity Home customers get in touch with their area police department, find what permits are necessary, acquire a detailed understanding of the local rules and make sure they go ahead and take essential basic steps in order to prevent false alarms.
Preventing False Alarms with Comcast Home Security
Methods to help Avoid False Alarms with Comcast Home Security
As stated earlier, false alarms caused by your Xfinity Alarm system may very well be not just an irritation (and cause a substantial strain on your area police and emergency services departments), but it may also wind up costing you very expensive penalties or fees.
As you may already know, the majority of dispatches are due to false alarms. Consequently, a large percentage of towns assess penalties and fees to homeowners after they go beyond a selected level of false alarms.
To protect against the possibility of this affecting you, listed here are some ideas for preventing a false alarm with your Xfinity Security system.
• Make sure that everyone is familiar with the right way to disarm the security alarm. Your alarm is going to have a master passcode and in many cases a number of supplemental operator codes that one can program into the system. Be certain everybody knows their code along with how to disarm the burglar alarm system.
• Make certain that everyone also knows the password. In the event of an alarm, the central monitoring station is going to, in most cases, call your home first and ask for the password to make sure that that the person responding to the call is definitely an authorized party. In case there is an alarm, if the man or woman responding to the contact could not give the correct password, the authorities would be sent.
• Be certain that every door and window is completely secured before setting the system. Any doors that have been left to some degree ajar may very well be blown open while you are away and set off the alarm.
• Determine that all sensors are set up safely and securely and in the required places. Motion sensors ought to be positioned at a height of 6’ and clear of fans, heating units, fireplace and air conditioning systems.
• Take into account things which might possibly set off a motion detector. It’s not only the pets…Air conditioners might cause fluttering curtains or plants and even helium balloons – which might be carried within your home because of air currents. Confirm they have strapped down away from motions.
• Ideally, pets should be confined to locations removed from motion sensors. When this is simply not possible, you can find “pet-friendly” or “pet immune” sensors which can screen out smaller sized pets below 40, 50 even 80 lbs. Additionally, motions can be set up to provide pet alleys in which pets could move freely about. Another choice is to use glass break sensors rather than motion detectors.
• Make sure you replace batteries when needed. The majority of alarm systems use Lithium Ion batteries which usually have, at the very least, a 2 year estimated life expectancy. Your Xfinity Home App will generally advise you in the event the batteries are becoming low. Typically, it will alert you should there be around 1 month of usable life.
It is wise to obtain spare batteries and keep them handy so you can switch out them immediately. Your system may also report to you in case there are any other issues with sensors. Any time you have a system error alert, do a status check to check out the sensor. Speak to your Xfinity Home customer service agent if anything appears to be not working.
Save your customer manuals/codes/passwords in a very protected selected location in which they can be checked as appropriate. Although, the ideal way to avoid false alarms is by using your system routinely and ensure everyone understands how to operate the system.
9 Benefits of Owning a Comcast Security System
Xfinity Home Security Reviews List of Top Security Benefits
9 Added benefits of owning Comcast Home Security, (or any of our Top Rated Home Security Systems)
Although many of us visualize a home security system as just a burglar alarm system, in fact, the technological enhancements launched recently have contributed to the progression of home security towards a more comprehensive security, energy, and property management system. The modern-day system is actually simpler to use- while offering a huge leap in capabilities over its forerunners. Following are examples of product or service benefits that Xfinity Alarm customers might enjoy whenever they choose to invest in a security system.
Comcast Security provides you with protection that goes beyond safeguarding against break-ins.
Protect From Freezing Pipes- Have a home in a region where the temperature ranges start to drop below freezing during winter? Xfinity Home can provide low-temperature detectors which can protect from the prospect of pipes freezing in the event the furnace were to fail. The system will notify you in the event the heat range dips below forty degrees.
An Xfinity alarm can provide early warning flood notifications. The Comcast Security water sensor/probe can be placed in the cellar or washing area in order to alert you of would-be a water surge troubles from pipes problems to leaky rooftops to wet or water damaged basements.
Online Xfinity home security reviews indicate that an aging population base demands extra protections regarding specialized medical emergencies. Medical alert pendants or watches can be integrated into the Comcast Alarm to let the elderly or perhaps those that have special requirements to be able to instantly summons assistance in the event of a fall or healthcare crisis. Most of these wireless panic alert buttons can typically function within about 100’ of the base unit, and let the user speak directly with the highly trained monitoring station staff when equipped with 2-way voice communication. Family members can be immediately notified of the situation through the Xfinity Security App.
The Xfinity Home App puts you in charge…anywhere.
Finally, you can easily automate temperature settings and also control the heat range of your property from anywhere in the world through the Xfinity Home App. You can even control the heating and cooling systems. Your temperature timers can be created suit your usual everyday living …and be modified on auto-pilot whenever you arm or disarm your system. Want your home cozy warm or cool when you get there home? Your Comcast Security system can be regulated manually from your smartphone with Xfinity Security App.
How would you like the capability make a cup of Joe from your bedroom keypad? Or maybe start the pot roast from the office? Well. Now it’s easy with Xfinity Home Security appliance modules that may be controlled using your Xfinity Home App.
A Comcast Security Camera helps you keep an eye on things
Although past Xfinity home security reviews indicate issues with older Comcast Security Cameras, Xfinity Home has upgraded their hardware recently, and hopefully, ratings will improve. Xfinity Cameras let you check out child behavior and monitor child care remotely through the computer, tablet or mobile device- right from your Xfinity security app.
Ever wonder just what Rover actually does if you are away from the property? Comcast security cameras allow you to remotely keep an eye on and monitor whatever happens when you are out and about. Observe your pets…and even more.
Mount a motion activated exterior Comcast security camera and you’ll identify who’s knocking at the front door and can also even get an e-mail notification along with video clip any time a parcel has been delivered.
Financial Considerations of getting an Xfinity Alarm
Scale back Losses In Break-In- According to the FBI, in 2012 the average loss in a domestic burglary ended up being over $2,200. Although getting an Xfinity home security system doesn’t guarantee that your house won’t be broken into…it seems reasonable to assume that damages will likely be dramatically decreased when an alarm is blaring away and the burglar know that the authorities have already been alerted. Insurance companies recognize this and that is why…
Comcast Security Reviews rave about insurance savings
Insurance providers provide you with considerable savings on Homeowner’s Insurance in the event the house is secured by a supervised Comcast Home Security system. While price reductions vary from business to business as well as the scope of the coverage – popular savings are priced between 5-20% depending on the kind of security system and the level of services that happen to be provided. Be certain that the insurance company knows whether or not the system will be monitored as well as whether things such as fire, flood and freeze protection will be included in your security system. Comcast Security will provide a certificate of installation detailing the kinds of services for which your system is monitored.
Cost-effective – Most people are surprised at exactly how economical that the Xfinity home security and automation system can be. It was once common that even a basic home alarm system would most likely run you 1000s of dollars. Now Comcast Home Security and some of its top competitors such as – Protect America, Frontpoint, and Link Home Security are making all-inclusive security and feature-rich household automation systems economical for almost everyone!
A Comcast Security system offers Peace of Mind
You really can’t place a price tag on it…but, the primary benefit everybody is trying to find with regards to a home security and automation system is…Peace of Mind. They will sleep at night better knowing the household is secured …and that they have complete control of the house whether or not they are home or away.
To see just how affordable peace of mind can be.. you can contact Xfinity Home Security for a quote and then compare them with our Top Alarm Companies by clicking on the link below.
Questions to Ask Before Buying Comcast Home Security
Things to ask your self before deciding on Xfinity Home.
There are a number of considerations you need to ask yourself before selecting Comcast Home Security, or any other system for that matter.
Because you’re probably committing to a minimum 2 year contract, it is recommended to take into consideration a wide range of details prior to signing any Xfinity Home Security contract.
Whether someone from Xfinity Home came knocking on your door, called you on the phone or you might be replying to another slick full page Comcast Security color ad that came in your most current bill….it is very important make sure that you have a complete knowledge of the many options available to you to help make the optimal selection you possibly can.
DIY compared to Professional Comcast Xfinity Home Security Pro Install?
One of the first things to consider is whether you would like to install the system personally or possibly spend money on a professional Xfinity Home installation. Until recently, systems had to be hardwired into the home. This would call for drilling and cutting openings in your walls, fishing electrical wires, and complex mounting and considerable programming.
But…times have changed. In fact, the Xfinity Alarm installers who professionally install the systems are generally making use of mostly wireless devices.
The technology has actually been drastically advanced in recent times to help make the products particularly user-friendly…as well as simple to install. Nevertheless, there are many Xfinity Home Security Reviews that cite issues with installation and service.
Our top-rated do-it-yourself security companies have definitely streamlined the setup processes for you so as to keep it uncomplicated even for the most technologically challenged individuals.
The more desirable companies such as Link Home Security and Armorax will pre-program the entire system prior to sending it out so that all the operator will have to do is attach the equipment and simply get in touch with them to have the system initialized. While complaints can easily be found in Xfinity home security reviews, more than 90% of homeowners discovered our best DIY alarms systems easy to set up!
Advantages of Do it Yourself Over Xfinity Security Professional Set Up
Potential benefits to DIY Install over Comcast Home Security Pro Install
- More Cost Effective– Setting up a DIY alarm can mean big savings. Xfinity Home Security reviews often cite installation inexperience and complain that equipment costs on larger Xfinity Home systems were too high.
- No Contracts – The Xfinity Security contract is less than some companies…but, many DIY alarms such as Frontpoint are now month to month.
- No Waiting– Once the equipment has arrived, there is no need to take time off from work or schedule an installation time. With Xfinity Home Security you will need to schedule an appointment with a technician-during normal business hours.
- Enhances Familiarity– Homeowners and renters who set up their DIY alarms become more familiar with all the features and operation of their systems.
- Portability– With DIY alarms, when you move, it moves with you. Many Xfinity Home Security reviews complain that service is not available in their area when they relocate.
- No strangers in your home – While Comcast Home Security takes great care in hiring technicians…they sometimes have to use 3rd party sub-contractors.
Advantages of Expert Set up with Xfinity Home
• Reduced Hassle
• Added Experience
While an expertly installed system from Xfinity Home may very well call for less effort, the majority agreed that the solutions offered by the top Do-it-yourself alarm system service providers were simple to install, uncomplicated saved most people a considerable amount of cash compared to a system installed by a professional from Comcast Home Security.
For those who choose an Xfinity Security System, make sure that you determine how experienced the Comcast Home installation technician is along with whether they have been background checked and are undergone drug screening. Be sure to ask Comcast Security whether or not the company is using their own employees or uses 3rd party subcontractors. Working with Xfinity Home subcontractors isn’t necessarily bad (they may also possess more past experiences compared to company technicians) However, Comcast Reviews caution customers to ensure that they ought to have gone through extensive vetting before allowing them into your house.
Regional as opposed to National
Keep in mind that Xfinity Home Security is not available in many parts of the country. This is often cited in negative Comcast Xfinity reviews. Customers become unhappy when they relocate and have difficulties in canceling their contracts.
When choosing a security service that will help give protection to your household and family members, we recommend acquiring the right nationwide home security featuring a long-standing historical background-that focuses primarily on home security systems. When it comes to a mobile culture, who knows when you may be required to transfer to…and desire to secure your home in a different area of the country.
No one wants to be shackled to a legal contract with a cable company which doesn’t support that location.
Is the Xfinity Alarm System easy to use?
Xfinity Security systems have advanced tremendously throughout the past several years.
And furthermore one of the advantages of improvements in technology is the fact that manufacturers of Comcast Home Security equipment place a great deal of concentration on simplifying the user interface.
No longer do Xfinity Alarm users have to mess with intricate combinations of programs on old-school control panels.
Xfinity Home systems use modern touch screen user interfaces which are intuitive and even guide anybody with the aid of operations which include arming, disarming, bypassing zones etc..
Nowadays Comcast Alarms come with totally built-in interactive smartphone Xfinity Home App with complete with home automation capacities so you can control your house from any place in the world utilizing computer access.
A good number of companies are even integrating voice command functions by way of their own products, Google Home or Alexa. This enables you to complete most common operations simply by providing the right voice instructions.
Even though you may find Comcast Security System reviews might point to difficulties installations, service or perhaps billing troubles, you’ll hardly ever see an Xfinity Home review that gripes that Comcast Home Security is tricky to operate.
Summary- Xfinity Home – Weigh ALL Your Options
When it comes to protecting your home and family- service after the fact is of paramount importance- Reputation, Industry Experience, Customer Service and Service Response should be the highest of priorities.
While it might not be quite as easy as just adding another service to an already out of control monthly bill…most folks would actually save money and be better served by one of our top-rated alarm companies that have a proven track record and is focused solely on protecting your home and family.
Xfinity Home Security Response Times
How Much Time Will It Really Take for Comcast Home Security to Respond to an Intrusion?
Even though virtually every provider, including Xfinity Security, claims to maintain the quickest response time on the market, it is important to understand how to interpret these types of assertions.
Ones Comcast Security system should typically employ a 30-60 second entrance delay with regards to your principal entrances that will permit you opportunity to disarm the system. The Xfinity Alarm system can typically be put on “Instant” setting in the event everybody is home. If the systems is not disarmed, the siren will go off immediately after whatever delay is set.
The Comcast Security monitoring center response times are normally computed from the time that a signal is received to the point in time the monitoring center contacts the home to confirm the alert. These times really should be within a 60 seconds, and there are few Xfinity Home Security reviews that indicate otherwise.
In the event that no one responds at the home, normally circumstances, they’ll seek to get hold of any person on the emergency call list …and they will send the authorities. Every step should be time stamped as well as transcribed in the monitoring center.
Even though you can find Comcast Security reviews which will criticize of higher reaction times, most of the most effective home security services actually do a pretty good job – so long as things are all working correctly.
Comcast Home Security suggests that your chosen security system is tested on a each week or at a minimum monthly schedule to assure security system along with communications are unquestionably functioning perfectly.
Nationwide, the standard reaction time by the authorities is roughly seven minutes, however, this could certainly vary drastically with regards to the specific location of your home, the nature of the emergency situation, whether there is audio or maybe on-line video validation (with Comcast Security cameras through the Xfinity Home Security App) as well as the current demand and also accessibility of local emergency services during the call.
If you currently have Comcast Home Security and possess observations on their real life response times, make sure you don’t hesitate to share your experience with our readers in the section for customer Xfinity Home Security reviews.
Alternative uses for Xfinity Security Sensors
6 Unique Applications for Xfinity Home Security Sensors
Door or window sensors can be used in a variety of ways to enhance the value of your Comcast home security system.
In addition to their traditional uses, door sensors can be set up so that they are either monitored or non-monitored. Instead of setting off the Comcast security alarm siren, an alert can be sent via e-mail or SMS when the sensor is triggered. You can monitor events through the Xfinity Home App and keep an eye on things with your Comcast Security cameras from your smart phone or on a computer at the office. .
These sensors can be used in a variety of ways that you might not have considered:
Gun Safe – Safeguarding your weapons from unauthorized or unsupervised use is a top priority. In addition to locking your gun cabinet, your Xfinity security system will let you place a magnetic contact that can send an e-mail notification via SMS or e-mail to alert you when your cabinet is accessed.
Liquor and Medicine Cabinets- Monitor the contents of your liquor and medicine cabinets. With some systems, you can even set up a medicine cabinet to alert you if it has not been opened within a certain time period. This can be useful to remind the elderly that it is time to take medications.
Hazardous Materials- Don’t take chances when childproofing your home. Mount a sensor on any cabinet within a child’s reach that might contain harmful or toxic materials. It can be set to sound the chime feature on your security system, without actually setting off the alarm.
Tool Shed- If the tool shed is located within the range of the hub of you Comcast Home security system, a sensor can be placed on the door of your tool shed as well. While it might not be mentioned in other Xfinity Home Security Reviews, extreme temperature and the elements can affect the sensors. You may need to look into special outdoor sensors.
Mailbox- Want to know if the mail has been delivered? Xfinity security sensors can be placed on the mailbox to let you know.
Pool Gate -What could be better than relaxing in an outdoor pool? But for families with little ones, this can alos be cause for concern. Your Xfinity Alarm system can alert you when anybody opens your pool gate. Check with Xfinity Security customer service to find out what sensors are best suited to your type/style of gate.
Keep in mind that outdoor applications may not create ideal conditions for basic sensors. Mounting on some surfaces might prove more challenging than others. Also, the distance to the sensor from the main hub of the wireless security system may be too far for a good signal.
Additionally, the weather conditions in your region of the country may be too extreme for basic sensors. There are, however, special weatherproof sensors that may be available for your application.
Contact the Comcast Home Security customer service department for recommendations for the ideal solution for your situation.
Unique Uses for Xfinity Home Security Sensors – Infographic
If you are a current Xfinity Home subscriber, share your experiences in our area for Xfinity Home Security reviews.
Does Xfinity Home Security work when the power goes out?
During an electric power outage, does Xfinity Security still perform?
The Comcast Home security system has a battery back up system that will power Xfinity Home in the event of a power failure.
The majority of Xfinity Home Security reviews will specify this as a standard 24-hour power supply, but this can fluctuate considerably in accordance with the keypad display, individualized settings and the number of devices.
The Xfinity Security system will beep to alert you of the fact that system is running on back up electrical power and instruct you to enter the code. Assuming you have created notifications with the Xfinity Home App, you will also receive an alert over your phone.
While Xfinity Reviews don’t seem to address the issue, if you are currently a Comcast Security customer, and have experienced a power outage, let us know how your Xfinity Security system performed by leaving a Comcast Home Security Review.
Comcast Security System - Home Security Tips
Security Ideas to Supplement an Xfinity Alarm System
Let’s face it, protecting your home goes beyond the purchase of a Comcast Security system. In this Xfinity home security review, we would like to share some simple steps you can take to better protect your home from thieves.
1. Get rid of hiding places by continuing to keep shrubbery trimmed near entrances as well as windows.
2. Make certain that the exterior is well illuminated. Motion floodlights for the perimeter tend to be an economical deterrent.
3. Make the property look occupied. Put lights as well as electronics on random timers to provide the perception someone is home. Have a neighbor park their car in your driveway.
4. If you are going on vacation, suspend newspaper and mail delivery, and make plans to have the lawn mowed.
5. Make sure high-priced items are not visible from the outside by drawing the blinds.
Securing Your Xfinity Home Security Network
Defending Your Comcast Home Security Network from Hackers
This generation of the IoT (Internet of Things) helps you manage and stay connected with almost any facet of your home on any device with internet access. However, these benefits can also generate new vulnerabilities that can be exploited by possible internet intruders.
If you are contemplating adding smart home capabilities to your residence, you want to be certain that you are taking the required measures to secure your home network properly.
Tips from Xfinity Security Reviews to Protect Your Xfinity Alarm Network
Research the Device
If you are adding a 3rd party device to your Xfinity Security System, make sure that you do your due diligence and purchase the equipment from a distinguished company that follows standard security protocals and best practices. A reputable firm will have password protection, one or two-step authentication and be committed to recurrent over the air firmware and security updates.
Register the Device
Be sure to register your equipment, not only for warranty purposes – but to ensure that you are receiving any firmware updates. It is important to stay current with the latest versions of the software. Often they address any known vulnerabilities. Comcast home security equipment is capable of over the air updates.
Pay Attention to Passwords
It is critical to promptly modify default passwords. Passwords should be composed of a mixture of letters, cases, numbers, and symbols that would be challenging to guess.
Use different passwords for each smart deviceon your Xfinity Alarm System. This way, if your password for one is compromised, you are not permitting access to all your sensitive accounts.
If keeping track of a growing number of secure and unique passwords is becoming cumbersome, you may want to check out LastPass.
More Tips to Make Your Xfinity Security System Secure
Design a Secure Wi-Fi Network
To ensure that hackers can’t easily just disarm your Xfinity Home Security system, it is important to protect your entire home network. Make certain that you have changed the name of the network and default password. Pick a network name that doesn’t automatically give away your location or individual details.
With many routers, you can set up a Wi-Fi network specifically for your Comcast Security system and smart home appliances. This will allow you to isolate your “smart home” network and add roadblocks to thwart hackers from entering the network from where you do your banking and store your sensitive information.
You might also want to consider setting up a Guest network for visitors’ smartphones and computers, where they can’t see or access your IoT devices.
Consider Professional Installation
If this sounds like more than you want to deal with. Keep in mind that Comcast Home Security provides professional installation with built-in smart home integration. Your Xfinity Alarm technicians should be well versed in optimizing the security of your network be able to help you incorporate some more advanced security measures.
It may make more sense to purchase your smart home equipment through Comcast Security so that your Xfinity Security system is all professionally installed.
Reset to Factory Default Settings
Before you dispose of, sell or give away any smart devices that came from Comcast Security, make sure that you follow the manufacturer’s instructions to remove all of your data.
Safeguarding Your Xfinity Security Systems From Hackers- Video
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