AT&T Digital Life Reviews of the AT&T Alarm System
AT&T Home Security customer’s true feelings about AT&T Security System
Is AT&T Home Security among the best? Our AT&T Digital Life Reviews indicate otherwise…Online Digital Life Reviews reveal just how AT&T Alarm customers feel about AT&T Digital Life and Digital Life Customer Service.
AT&T Home Security Update | August 25, 2017 – As reported in Reuters, AT&T is considering selling off the AT&T Home Security division, AT&T Digital Life, to pay down its debt prior to the planned acquisition of Time Warner Cable. In light of the fact that the customer experience often suffers during the major upheaval inherent during transition phases, this may be another good reason to consider other security options to protect your family.
AT&T Digital Life Reviews Tell the Story
Want to know how AT&T Home Security customers really feel about their AT&T Alarm system? Find out the truth about the AT&T security system in our customer AT&T Digital Life Reviews.
AT&T Home Security
Like many of the other telecom companies, AT&T is flexing their marketing muscle and diversifying their product offerings with the AT&T Digital Life Home Security System.
While they are banking on bundling the AT&T Home Security program to their existing customer base…the question remains as to whether or not prospective security customers will prefer the minor convenience of having the service bundled on their existing bill…or whether the AT&T Digital Life security system can go toe to toe against some of best home security companies…that specialize in security and home automation.
AT&T Digital Life Reviews
Despite all the slick marketing and advertising…online AT&T Digital Life Reviews seem to indicate that when it comes to home security, the customer support for AT&T Home Security leaves much to be desired.
Our AT&T Digital Life review summary and detailed editor’s reviews are followed by the customer AT&T Home Security Reviews and a FAQ section in which we compare AT&T Digital Life with some of our top-rated alarm companies.
If you currently have an AT&T Home Security system, we hope you will share your experience with our readers below.
AT&T Home Security – 2021 AT&T Digital Life Reviews… a Guide to AT&T Security Systems
Prospective AT&T Home Security buyer or current AT&T Digital Life customer?
Thinking about protecting your family with an AT&T Security system?…Or maybe you you are already an AT&T Home Security customer and are looking to leave a review or are searching for additional information about AT&T Security services….or alternatives to the AT&T Digital Life program.
The Home Security Advisor was created as a comprehensive resource to help you find the answers you need to make educated decisions about home security and the best ways to protect your home and family.
In addition to comprehensive analysis and summary reviews, you will find an area for real customer reviews, mini comparisons with top rated AT&T Digital Life competitors, and AT&T Home Security FAQs …as well as tips for preventing false alarms, how to save money on your insurance premiums and addition benefits of owning an AT&T Alarm system.
To help you learn more about AT&T Digital Life and some of the other most popular security providers, check the handy table of contents, with “quick jump” links to help you navigate directly to the sections which are most important to you.
AT&T Home Security Reviews
2021 AT&T Alarm System Review Summary
Not sure if AT&T Home Security is right for you?
Thinking of dumping AT&T Security and the AT&T Digital Life?
Take Our Simple Quiz to find your Best Home Security Company.
Facts and Features
- HSA Rating - 7.4
- BBB Rating - B+
- Years in Business - 4
- SDM Ranking - NA
- Equip. Man - Proprietary
- Upfront Costs - $549.99+
- Min. Monitoring Rate - $39.95
- Contract Length - 2 Years
- Installation- Pro
- Relocation - Hard
- Equip. Warranty - Lifetime
- Return Policy -14 Days
Quick Jump to side by side summary comparisons of AT&T Home Security vs :
AT&T DigitalLife Review Sections- Click to Jump to Section
AT&T Home Security
Reputation and Credibility
AT&T launched their home security and automation products in 2 markets in 2012. This new division, AT&T Digital Life, acquired DirecTV and Lifeshield and expanded into a number of major metropolitan areas over the past 2 years. While their services are available with any broadband service they have focused mostly on bundling the security packages with existing services within their own customer base.
AT&T has worked hard to address complaints that are ultimately filed with the Better Business Bureau and have recently managed to achieve an A+ BBB rating. However, online AT&T Home Security reviews indicate a tremendous amount of customer dis-satisfaction citing poor installation, customer service, tech support, and equipment performance issues.
There have been over 20,000 complaints filed in the last 3 years.
The AT&T Digital Life Offers
AT&T Home Security Monitoring Packages and Pricing
AT&T Digital Life requires a two(2) year monitoring contract. They offer their own UL-Listed, Five Diamond Certified monitoring service. The two standard security monitoring plan options offered by AT&T Digital life are :
AT&T Home Security package 1- Smart Security– $39.99/mo.
- $549.99 Installed
- 1-Indoor Siren
- 3-Door Sensors
- 3-Window Sensors
- 1-Motion Sensor
AT&T Security System – Smart Security and Automation – $54.99/mo.
- $549.99 Installed
- Everything in Smart Security
- 1 Outdoor Camera
- I Touchscreen Door Lock
AT&T Home Security System – Premium Security and Automation – $64.99
- $849.99 Install
- Everything in Smart Security and Automation
- 1 Smoke Sensor
- 1 Carbon Monoxide Sensor
- 1 Thermostat
- 2 Indoor Smart Appliance Plugs
- 2 Water and Temperature Sensors
All packages include interactive capabilities-enabling the user to monitor and control the system remotely. Their recommended Home Automation package includes enhanced video and home automation capabilities.
Cellular monitoring is available as a secondary communication -preventing potential system vulnerabilities if the cable line is cut or compromised.
Pricing and Equipment- How Much is an AT&T Security System?
- Up Front Cost
- Internal Siren
- Recessed Door Contacts (3)
- Door/Window Contacts (3)
- Motion Detectors
- Touchscreen Keypad
- Touchscreen Door Lock
- Video Camera
- Smoke Detector
- Carbon Monoxide Detector
- Glass Break Sensor
- Lighting/Small Appliance Modules (2)
- Water and Temperature Sensor (2)
Smart Security and Automation
Premium Security and Automation
In addition to the basic equipment packages outlined above, there are a variety of additional a la cart custom options which can be added to the Smart Security Package.
The Automation packages listed above includes the additional monitoring fees for Video ($9.99/mo.) and Door ($4.99/mo.)control. Additional cameras are available for $99.99. The video monitoring will enable remote live viewing as well as video capture and viewing of previously recorded material. Storage is very limited so one needs to be aware of these limitations.
Available Add-on Packages:
AT&T Alarm Video Camera Package
Enables video or still photo capture when motion is detected. Includes 1 outdoor camera for $99.99 and requires $9.99 monthly service. Allows limited recording storage capability and live remote observation and notification capability.
AT&T Security System – Door Package
Allows for remote control, automation and remote notification and control of door locks. The monthly charge is $4.99 and the door lock pricing is as follows:
- Garage Door Control- $49.99
- Pushbutton Door Lock- $99.99
- Touchscreen Door Lock- $149.99
AT&T Security – Home Automation and Energy Package
This package is available for $179.99 and includes 2 indoor smart appliance plugs and a Thermostat. For an additional $4.99/mo., you can now remotely manage temperature in the home as well as control appliances plugged into the smart plugs.
AT&T Home Security – Water Detection
This package is available for $49.99 and an additional $4.99/mo. to the monthly monitoring bill. The package includes 2 temperature and water sensors. It will monitor for water leaks and ambient temperature.
The equipment is reasonably priced, but sourced from a variety of manufacturers and may not be compatible with equipment used by our top alarm companies.
AT&T Digital Life Customer Service
Customer service was once considered a major challenge for AT&T…as it is for most telecommunications providers. However, their A+ BBB rating would see to indicate that they have committed to and made significant strides in that area.
However, online feedback shows significant concerns with installation and monitoring issues.
Summary of AT&T Home Security
The AT&T Digital Life Home Security programs offer a competitive security and home automation package on the higher end of the spectrum. Fully loaded, the program gets pretty pricey -with add-ons, it could easily exceed $1000 and monthly monitoring that can eclipse $70/mo.
Start-up costs are much higher than many of our top home security systems. A basic package starts at $549.99. Premium home automation security runs quite a bit higher…with the basic system starting out at $849.99. These prices would be fairly competitive if there were no required contract….but the AT&T security system still requires a 2-year contract.
As it is such a new entry in the home security arena, the caliber of the support and customer service are a bit hard to gauge. AT&T Digital life reviews are often mixed in with reviews for their telecom services.
However, online AT&T home security reviews have not treated them kindly, and the volume of BBB complaints would seem to bear that out.
While it might seem more convenient to just add another service to an already expensive bill…we feel that most people would be better served by one of our top alarm companies.
Even an existing AT&T customer would be wise to check out other security options before committing to a 2-year contract for an AT&T alarm system that requires a minimum $549 initial investment and monthly monitoring rates that are on the high end of the spectrum.
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Please feel free to offer your comments, feedback on this AT&T Home Security Review or share your experience with an AT&T Digital Life Home Security System, below.
Digital Life Reviews – AT&T Alarm System Video Summary
AT&T Security System – Equipment
ATT Home Security Control Panel–
AT&T has an independent control panel which manages the security and home automation devices which are incorporated into the system. It can be used with any broadband service as the primary communication platform, and includes cellular as a back up in the event that the cable lines are compromised or internet service is temporarily unavailable.
It incorporates Z-Wave communication capabilities to provide home automation control and management for door locks, lighting, thermostat and appliance control modules which can be controlled remotely, through their proprietary app, on your iOs or Android tablet or mobile phone.
The system is equipped with a 24 hour back up battery and a separate keypad which is mounted separately from the base unit. This helps prevent “crash and smash” vulnerability.
Door and Window Contacts– AT&T offers both surface mounted and recessed contacts. The latter can be installed in area where there are wood frames and one doesn’t want to have visible transmitters.
KeyPads- The Digital Life system has both a standard and a touchscreen “enhanced mobile keypad” to arm and disarm the system.
AT&T Home Security – Interior Protection
- Motion Detectors– Utilize PIR (passive infrared) sensor technology and won’t detect small pets under 35 lbs.
- Glass Break Detectors-can be used in homes with larger pets or rooms with sliding glass doors, large plate glass or many windows.
AT&T Security – Life Safety Devices
- Smoke Sensors- utilize photoelectric technology and provides superior protection by alerting the central monitoring station in the event of smoke or fire.
- Carbon Monoxide -protection will detect the presence of CO.
Miscellaneous AT&T Alarm System Devices
- Water Sensor– detects water and ambient room temperature to help prevent damage from plumbing leaks or flooding.
AT&T Digital Life Home Automation
- Appliance Modules– plug in to standard wall receptacles and enables z-wave control attached lamps or appliances through the Digital Life system.
- Yale Door Locks– Door can be opened with a standard key, your control panel, a touch code or through the AT&T interactive app on any computer or mobile device!
- Thermostat– The AT&T Security system can control this thermostat, which allows you to manage the thermostat remotely as well as set schedules to adjust temperature.
AT&T Home Security Camera
Unlike most standard cameras, this one is weather resistant and can be used outdoors- and has IR “night vision” capabilities as well.
While it is a wireless camera, keep in mind that it must still be powered, and will require wiring.
ATT Home Security Sensors
Wireless sensors that will notify you when a door or window is opened.
AT&T Security Smoke Sensor
Detects extreme temperature change and smoke for maximum fire protection.
AT&T Alarm Thermostat
Z-Wave controls compatible Zen smart thermostats.
AT&T Digital Life Motion Sensor
Pet-friendly sensor that detects movement of objects that exceed 85 lbs.
Indoor Video Camera
ATT Home Security Camera
Indoor/outdoor wireless video camera with “night vision”.
Common AT&T Home Security FAQs
How much does AT&T Security cost?
AT&T Home Security systems are professionally installed. Upfront installation costs will run from about $350 to $850+ depending on the equipment required. Monitoring starts at $39.99 but can run significantly higher depending on the services provided.
Does AT&T Digital Life require a contract?
The AT&T Security system requires a 2-year contract. However, you have a 14 day trial period,
Is AT&T Digital Life going away?
While there has been a lot of speculation about AT&T Digital life being sold off since 2018, at this time it is still available.
Does ATT Digital Life work with Alexa?
Does Alexa work with my ATT Smart Home?
Yes…AT&T Security Systems can work with Alexa.
As AT&T home security systems continue to evolve, many ATT Digital Life owners are exploring ways to use their AT&T alarm systems to manage and automate their households.
One of the most popular features that is being incorporated into AT&T home security systems is voice control by Alexa.
You can have an ATT Digital Life system use Alexa to execute simple commands or complete scenes such as arming the system, capture images on AT&T Cameras, lock the doors, turning off lights, and lowering the thermostat -with a single command!
How do I cancel an AT&T Home Security contract?
In order to cancel service, you must contact AT&T Digital Life Customer Care at 855.288. 2727. Early termination fees may apply. A technician must be dispatched to uninstall the equipment.
How is AT&T Digital Life Responding to the Coronavirus Pandemic?
AT&T Home Security Response to Covid-19
AT&T Security continues to operate and has published a page on its website that outlines how they are approaching the pandemic. They are taking a number of measures to try to provide a safe environment for their employees or protect their customers.
Companies that professionally install and service their systems face the challenges of how to handle in-home sales, service, or installation appointments.
The best home alarm companies publish their policies for maintaining their sales, service, and monitoring standards while ensuring the safety of both their employees and customers. Among the most common best practices are:
- Enabling a large portion of their workforce to operate remotely to better safeguard their employees against the spread of Covid-19. Many are furnishing secure laptops to remote workers to safeguard communications and ensure privacy.
- The best security companies have redundant monitoring centers. This ensures that calls can be re-routed to another facility if there is a severe outbreak in one locality.
- Frontline workers that deal with customers face to face are typically allotted additional cleaning supplies, protective masks, and protective tools. You will also find, in accordance with the best industry practices, home alarm companies are reaching out to their customers before each appointment to make sure that they can provide a safe work environment.
- Most companies will prompt customers to reschedule if they are uncomfortable receiving sales, service, or installation staff in their homes. Many companies are making it as easy as possible to reschedule by providing multiple cancellation methods.
During the Covid 19 health emergency, the best home security companies strictly follow CDC Guidelines to ensure the safety of both security company employees and customers.
You can contact AT&T Digital Life Customer Care at 855.288. 2727 for further details.
Additional Frequently Asked Questions about AT&T Digital Life
How does AT&T Home Security stack up to the competition?
While the Digital Life system might initially seem to be a logical choice for AT&T customers looking to secure their homes and consolidate their bills, when one does a thorough analysis of available home security options, we feel that there are a number of better alternatives offered by companies that specialize in home security. Before signing a 2-year contract check out some of our top-rated home security companies in side by side comparisons, below.
AT&T Security vs ADT vs Vivint vs Armorax vs Frontpoint vs Protect America vs Link Interactive
(Click “+” Below to Toggle Open Columns and Expand)
AT&T Digital Life
Facts and Features
- HSA Rating - 7.4
- BBB Rating - B+
- Years in Business - 4
- SDM Ranking - NA
- Equip. Man - Proprietary
- Upfront Costs - $549.99+
- Min. Monitoring Rate - $39.95
- Contract Length - 2 Years
- Installation- Pro
- Relocation - Hard
- Equip. Warranty - Lifetime
- Return Policy -14 Days
Facts and Features
- HSA Rating - 8.6
- BBB Rating - A+
- Years in Business - 18
- SDM Ranking - #1
- Equip. Man - Varies
- Upfront Costs - $99.00+
- Min. Monitoring Rate - $36.99
- Contract Length - 36 mo.
- Installation- Pro Only
- Relocation - Available
- Equip. Warranty - Lifetime
- Return Policy - 3 Day
Facts and Features
- HSA Rating - 8.8
- BBB Rating - A
- Years in Business - 20+
- SDM Ranking - 15
- Equip. Man - GE
- Upfront Costs - $0
- Min. Monitoring Rate - $19.99
- Contract Length - 36 mo.
- Installation- DIY or Pro
- Relocation - Easy
- Equip. Warranty - Lifetime
- Return Policy - 14 Days
Facts and Features
- HSA Rating - 7.8
- Years in Business - 30+
- Upfront Costs - $95-$198
- Min. Monitoring Rate - $49.95
- Contract Length - 36 mo.
- Installation- Pro/DIY
- Cancellation - Hard
- Equip. Warranty - Lifetime
- Return Policy - NA
AT&T Security System vs Vivint
ATT Digital Life vs Vivint Home Security
Despite the fact that the two service providers are going to professionally put in the home alarm system, Vivint boasts considerably more working experience.
Although ATT Home Security may have been putting in alarm systems as a sideline product to their subscriber base during the last five years, Vivint concentrates on security alarms and home automation. They have evolved to become the third leading security provider in the United States.
As opposed to ATT Digital Life, Vivint designs, producers as well a installs the most feature rich hardware available. Moreover, in contrast to AT&T Security systems, you own the equipment in your Vivint Home Security system.
Additional Vivint Advantages
• Standard Touchscreen display Vivint Sky User Interface
• Professional Set up
• First-class Monitoring Options
• Nationwide Service Network
• Exceptional Engineering – Voice Control as well as 2 Way Voice Communication
• Superb Home Automation Interface
• Nationwide Relocation Program
• Award Winning Vivint Home App- 4.5 Star!
• 0% Interest Flexpay Equipment Financing
• Lifetime Equipment Warranty
If you are researching expertly installed home security systems, before getting roped into bundling products with a provider that doesn’t specialize in home security, you will definitely want to take a look at what’s made Vivint a dominant player in security and home automation!
Read our Vivint Reviews
Call For FREE Quote- 844-610-0250
AT&T Home Security vs ADT Monitored Security
AT&T Digital Life Reviews Compares:
AT&T Home Security vs ADT Monitored Security
AT&T and ADT are two of the most highly recognized brand names in the US. One for telecommunication…and one for for home security.Which one do you want helping to protect your home and family?
In an effort to diversify product offerings and create additional income streams, AT&T entered the home security marketplace in 2012. ADT has been in some form of the home security business business for over 140 years. They are easily the largest home security company with a customer base of over 6 million customers…including the majority of Fortune 500 companies.
ADT has been recognized as the #1 Home Security Company by the Security Dealer Magazine -SDM since the turn of the century.
AT&T Digital Life promotes security and home automation products and capabilities primarily to an existing customer base in hopes that they will want to bundle these services with their telecommunication products and services.
Although AT&T does have their own monitoring center, ADT owns and operates 6 UL Listed, 5 Diamond Certified monitoring stations.
In the event of a natural disaster, this gives ADT customers the advantage of having their calls re-routed to an alternate monitoring center.
ADT Monitored Benefits
Despite the fact that they are new to the home security industry and ar bundling the services,AT&T Home Security packages are actually more expensive than ADT Monitoring services.
While online reviews and feedback indicate concerns with the caliber of the AT&T security system installers, ADT Authorized Premier Provider – Protect Your Home has highly trained, experienced and background-checked technicians to professionally install the most reliable, state of the art equipment. They make sure that everything is installed properly and that you are completely comfortable with the operation of the system -which is monitored by ADT – the most trusted name in the industry.
- FREE Security System -$850 Value*
- Professional Installation
- Superior Monitoring Redundancy- 6 Monitoring Centers
- Local Nationwide Service Network
- Superior Technology – Voice Control Available
- Broad Home Automation Compatibility
- Nationwide Relocation Program (certain restrictions apply)
- $500 Theft Protection Guarantee (certain restrictions apply)
- 6 Month Service Guarantee (certain restrictions apply)
*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)
So if you are looking at professionally installed home security systems, before bundling home security with telecommunication and entertainment services, we strongly encourage you to look into a company that specializes in home security…and see what ADT is recognized as the #1 name in the home security!
Read our ADT Reviews
Call For FREE Quote- 855-373-0774
Digital Life vs. Frontpoint Home Security
AT&T Home Security vs. Frontpoint Home Security
Home Security Reviews
Customer Service Complaints- AT&T vs Frontpoint
While they have shown some improvement in handling complaints once they get turned over to the BBB ( over 21,000 in the last 3 years), even online AT&T Digital Life Security reviews on the AT&T forum indicate that customers are less than happy with their Digital Life security systems.
These sentiments are reflected in many of the negative AT&T Security Reviews found online. In comparison, Frontpoint Security Reviews reflect tremendous satisfaction…which is reflected in their A+ BBB rating-with just 65 complaints registered in the past 3 years.
While the Digital Life security system packages are competitively priced, tit is significantly more expensive to have additional add on devices installed if you want to supplement the base packages. Current discounted promotions are featuring used and reconditioned equipment….which may not be compatible with many of the top alarm companies- should you ever wish to switch service providers.
In contrast, Frontpoint security systems are comprised of high quality GE and Qolsys components, …which are both compatible with most of the other top alarm company’s systems.
While the AT&T security system does not require the customer to maintain the U-Verse Internet services, their monthly monitoring costs are substantially higher than most of the best home security companies-running from $40-$65 a month.
Frontpoint monitoring is available for as low as t $34.99 with 100% cellular monitoring- and includes such premium services as Crash and Smash Protection and Geo Location Services with Alarm.com’s award winning interactive services.
Opt for the premium Qolsys IQ panel, and you’ll also get a 7” full color touchscreen display that will capture a photo image of anyone who arms or disarms the system. This unit will allow you to view video displays, family photo slideshows get weather reports and severe weather warnings when the alarm display is not in use.
So while you might be tempted to add the Digital Life home security system to your bill the next time you visit the AT&T store to upgrade your cellphone or switch out your DirecTV programming…you definitely want to take the time to explore our top home security systems before taking the plunge.
Frontpoint offers more for YOUR money and is renowned for proving best in class customer service!
Read our Full Frontpoint Security Review
Call For FREE Quote- 844-688-2894
AT&T Alarm System vs. Protect America
AT&T Security System vs. Protect America
Protect America offers most of the same benefits over the Digital Life security system. They keep it simple with the GE Simon XT control panel with the Simon XT Touchscreen keypad for desiring a full-color touchscreen display that is separate from the base control unit. Aside from aesthetics, using a separate keypad in the entry minimizes the chance of a crash and smash break-in where the intruder attempts to disable the system and prevent a signal from being sent.
Protect America home security customers have their choice of landline, broadband or cellular service starting at just $19.99 a month– HALF the price of the base Digital Life security service.
While the AT&T security system packages start at $99.99, it may end up costing you hundreds more when you customize the system to your home.
Protect America packages include up to $1400 in FREE Equipment!
The Protect America $0 upfront pricing policy makes quality home security affordable for almost everyone! For just $42.99/mo., their Platinum monitoring package includes:
- Simon XT Control Panel
- 1 Motion Detector
- 14 Door/Window Sensors! (sensors can be mixed and matched to customize the system to your
That is enough to provide real protection for your home an family…with practically NO out of pocket up front costs!
Protect America vs the AT&T Security System – Summary
- Entry Level Monitoring
- Up Front Installation Costs-Basic
- Monitoring Contract Length
- Internet Required-$$$
- Do you own equipmet?
- Rate Lock Guarantee?
- Free relocation anywhere in US?
- Lifetime Equipment Warranty?
- 15 Day Return Policy
- Best Price Guarantee
- 24 Months
- 36 Months
If you are looking for the Best Value and Lowest Up Front Costs– check out Protect America to see what they can do for you!
Read our Protect America Reviews
For FREE Quote- 888-951-5140
AT&T Alarm System vs. Link Home Security
AT&T Security System vs. Link Interactive Security
With a 98% customer approval rating, this Utah based home security company (Link Interactive was recently introduced as their nationwide DIY security alarm alternative) has over 60 years’ experience installing quality security systems and providing outstanding customer service.
They offer the very latest state of the art wireless systems from 2GIG technologies and one of the most comprehensive equipment selections you can find anywhere. Their systems are pre-progammed and configured for easy DIY installation, but they also have the expertise to work with more advanced DIYer who wants to take over an existing system or install a more sophisticated custom alarm system.
Where negative AT&T reviews from unhappy Digital Life alarm system owners are not uncommon, it is almost impossible to find a negative Link Interactive review. Their A+ BBB rating (under parent company-Mountain Alarm) contains 0 (that’s right…0) customer complaints filed in the last 3 years.
And there is still more to the Link Interactive story….
They offer comprehensive monitoring including:
- Crash and Smash
- Geo Location
- 2-Way Voice
- Alarm.com Interactive Services
AND full home automation functionality for just $29.99 a month!
Want video…no problem…just $5.00 more….
If you’re looking for great service,equipment and the lowest monitoring rates? Check out Link Interactive, today!
See our Link Interactive Reviews
Armorax Security vs AT&T Digital Life
Armorax Home Security vs AT&T Security Systems
Armorax DIY or AT&T Digital Life Professional Install?
If you are considering the AT&T Digital Life Home Security, it is likely that you have been cross-promoted at your AT&T Wireless store or because of AT&T marketing campaigns that depict a modern family smart home and try to convince you that you will save money by bundling. Read on and find out how much less an “unbundled” cellular security and home automation system can be.
AT&T alarms are professionally installed, but that is not always a good thing. The effectiveness of your security system is largely dependent on the caliber of the installer. Online Digital Life reviews often convey disappointment and ongoing issues which result from poorly trained or inexperienced installers.
There was a time when home security systems required professional installation . Security systems used to be complicated and require drilling holes, fishing wires and programming systems.
Today, modern wireless technologies have evolved to the point where installing a security system from a reputable DIY Alarm Company means mounting a few sensors and calling in to activate the system.
Armorax pre-programs and configures the system before shipping it out…so installation is a snap.
Consequently, over 90% of DIY alarm customers found the system “easy to install”.
2018 Armorax vs AT&T Digital Life Reviews Update
Much of our preliminary enthusiasm for Armorax has now slipped away considerably for the reason that the enterprise continuously indicates signs that it is having difficulties.
The BBB status has recently slipped off significantly coming from an A(from the time of this AT&T Home Security review)to a C+. This is a sign that the organization hasn’t satisfied buyers complaints-even when they are filed using the Better business bureau.
As part of our secret shopping efforts, we have found that even the sales department doesn’t pick up calls. Incoming telephone calls are usually handled using a voice mail which advises one to contact 911 should this be an emergency…or to remain on the phone for the sales department. After 2 or 3 additional minutes on hold, one is finally transferred to an answering service which will demand a name along with phone number to get return call.
This makes one wonder what happens if I have a trouble with my security system?
Multiple Changes Since AT&T Security Review
In addition, Armorax has already switched companies 3 times during the last year. They have moved on from the cutting edge 2 Gig lineup, temporarily marketed the Interlogix Simon XT, and are also now providing the less popular Resolution Helix panel.
They have also totally changed their monitoring price plan 3x in the past 12 months. In online Armorax reviews, you’ll find that basically no two web pages share a similar pricing structure. Armorax previously made available no contract plans and also programs together with No cost equipment and monitoring rates as little as $19.99/mo. (their program $24.99/mo. for security and full home automation offered at the time of our initial AT&T Digital Life review is no longer available)
Their most recent offer is priced at $99.00 up front with a 3 year contract for basic monitoring starting at $34.99. The Mobile APP is additional!
Absence of Transparency
Moreover, the total lack of online transparency does nothing to encourage confidence. At this time they have a 1 page site that delivers little or no information regarding the firm track record, products, costs, monitoring company and services, Mobile App, Set up instructions and / or training videos …or almost anything otherwise that a prospective client will want to find out.
Although Armorax exhibited great potential in the beginning, we are now no longer keen with regards to them as a reliable alternative option AT&T Digital Life. In our view, you will find significantly better solutions in our Top Alarm Companies.
Armorax surpasses the the AT&T B+ rating with an A BBB Rating. They are fully accredited with the BBB , and have compiled an impressive 88% positive reviews on the BBB reviews page. This translates to a 4.67 out of 5 stars!
On the other hand AT&T Digital Life has closed over 20,000 BBB complaints over the last few years.
Armorax has a simple pricing structure…which blows away the competition.
The standard Armorax Blackbox system is a top of the line 2Gig Technologies GC2, and it is FREE with a 36 month monitoring agreement!
Armorax add on sensors are competitive with the other wireless DIY alarm companies. (for current promotional pricing…just give them a quick call at …866-355-0640) Overall, the Armorax add ons are roughly half the price of professionally installed components.
Unlike AT&T Home Security, with an Armorax security system, the equipment is not proprietary.
With the Digital Life system, the equipment is not compatible with most major security companies…so you cannot just switch at the end of their contract if you desire another service provider.
But, the monitoring price is what really sets Armorax apart. Right now they are offering Cellular Monitoring for just $24.95!
And that is not bare boned monitoring it includes:
- Interactive Service- Arm/Disarm/Notifications and Alerts
- Comprehensive Home Automation
- Video Surveillance Monitoring/Management
- Crash and Smash
- Geo Services….and more.
All for $24.95/mo.
And that is NOT an introductory price. That includes a Rate Lock Guarrantee!
AT&T Security System Pricing
With AT&T Home Security, you will be required to pay anywhere between $50 and $200 up front for installation.
Add ons with AT&T can get pretty expensive if you wish to add to the standard equipment packages. This can drive the costs up hundreds or even thousands of dollars.
Unfortunately, the equipment is also proprietary to their system, so that you cannot use it with another service provider. Because they are not likely compatible…you will have to start fresh with another security service provider when you get tired of paying their significantly higher monitoring rates.
After any introductory discounts…AT&T rates jump up from $39.95 to $64.95.
Armorax rates are locked in at $24.95/mo…..you do the math.
Armorax recognized as Top DIY Alarm Company
Above and beyond offering a comprehensive interactive cellular monitoring rate of just $24.95/mo.,Armorax is shaking up the alarm industry by combining that with top of the line, premium 2 GIG components…for free.
- No Activation Fees
- No Installation Fees
- No Shipping Charges
- and a 30 Day Money Back Guarantee
In recognition of such a superior value, Armorx received our Silver Award as one of the TOP Home Security Companies of 2017.
While the telecom companies all try to convince you that you will save by bundling their services, after the first year, the honeymoon is over.
In addition to the installation fees, that may have been as high as $200, with AT&T Digital Life, the comparable plan to the standard Armorax monitoring plan of $24.95 is a whopping $64.95!
That is $40 a month more than Armorax!
Bundling…schmundling. The AT&T Digital Life security system will cost you almost $500 a year MORE than the Armorax Blachbox.
The reality is …you can save a bundle by “unbundling” …with Armorax.
AT&T Security Systems require an upfront installation fee, and charge higher monitoring rates for packages that require additional services. Ultimately costing more than twice as much per month on more comprehensive packages.
AT&T offers a full portfolio of security and home automation services which utilize their proprietary app for interactive services.
Armorax uses award winning Interactive Platform is provided by Alarm.com. It is by far the most stable and feature rich interactive platform and includes:
- Smash and Crash Protection– alerts the central station of an intrusion- even if the system is destroyed
- Geo Fencing– uses GPS location on your cell phone to automatically control security and home automation functions
- Power Outage Notification – if there is loss of power, the system sends you an alert
These features are showcased by the Armorax Blackbox which features a premium touchscreen 2Gig GC2 control panel which can display local weather 5 day forecasts and provide severe weather warnings in an emergency.
The GC2 is equipped with an integrated Z-Wave communication module which enables comprehensive home automation and management capability of virtually any Z-Wave compatible device!
There is a nominal fee of just $49.95 to upgrade to the GC3, which gives you additional features and capabilities and a full 7″ touchscreen display.
Armorax delivers state of the art, DIY security and home automation products with the lowest available cellular monitoring that includes Alarm.com services. With a FREE premium system and full featured monitoring services for $24.95/mo, Armorax is truly an unbeatable value.
Call For FREE Quote- 866-355-0640
AT&T Digital Life cancellation
So what happens if I’m not happy with the AT&T Home Security System?
The AT&T security system comes with a 14 day cancellation policy. This gives you just 14 days from the time you install or upgrade the system to change your mind. Once that 2 week window has expired, you are committed for the next 2 years and are subject to up to $840 in early termination fees. Any upgrade results in extends the home automation contract an additional 2 years. That means you you are responsible for the remaining monitoring payments…up to:
- Smart Security – $640
- Smart Security and Automation – $740
- Premium Security and Automation – $840
If you decide to cancel before the 14 days has expired….there is up to a $99.00 Restocking Fee.
How To Cancel an AT&T Security Contract
AT&T Digital Life Reviews recommendations for terminating long term contract
Most home security providers demand a three to five year monitoring contract whenever you sign up with the service. It is standardy practice within the alarm industry and therefore AT&T Security is no different..although the terms are a bit shorter than average.
And once past the rescission or return period, you are usually accountable for all, or at least the vast majority of the monitoring payouts for the total length of the agreement, even though you relocate beyond the operation area of the company. So in case you feel you might be transferring, just make sure you have a clear comprehension of your duties to AT&T before making a commitment.
Review the conditions of your AT&T Home Security agreement
AT&T Digital Life reviews may cite several potential problem areas concerning security alarm contracts:
Escalation clauses- Many companies maintain the authority to raise the monitoring cost following the initial year…even if the contract period is actually longer.
Automatic Renewal Clauses – Some deals routinely renew on an yearly, or possibly longer interval when the preliminary term is done except in cases where the prospect formally cancels the deal and fulfills the required terms of contract termination.
Contract termination Terms and conditions – All too often times, the agreement must be ended in writing, 30 and even 60 days before the end of the principal legally binding contract.
Remember to contact AT&T Home Security customer service and have an understanding of precisely what requirements need be satisfied to make sure you terminate the binding agreement.
Do not forget to follow up with AT&T Digital Life
When it’s time to complete that deal, AT&T Digital Life reviews often cite the importance of following all the mandatory actions and recording all conversations.
Digital Life Reviews recommend that you:
Call- and document the call with time along with contact specifics
Mail- Send out notice by certified postal service
E-Mail- with “read “receipt
Make sure to keep track of your records and keep them where they’re able to be easily retrieved in cases where there is a disagreement. Also- be sure to keep track of your bank account to make sure that there aren’t any computerized debits after the prearranged date.
Switching to your future service provider
As a result of your experience with At&t Digital Life, you’re certainly going to have a much better notion what your optimal provider needs to be like.
Our easy security questionnaire will assist you to identify your choices.
What will happen if I need to relocate my AT&T Security System?
Moving an AT&T Home Security System
One of the main challenges often cited in unfavorable online AT&T Digital Life reviews centers around the concerns that arise whenever a AT&T Security System customer needs to relocate. If it is inside of the ATT Digital Life service area, there is no problem but, there could be additional costs.
If the customer moves beyond the service area, quite often they are going to still be accountable for all, or perhaps the bulk, of the remaining agreement. With respect to specifics, existing AT&T Alarm System customers should get hold of AT&T Home Security support services.
If you are not and existing AT&T Digital life customer, you should definitely have a clear familiarity with the contractual obligations and the relocation policy prior to signing up. Don’t be reliant upon oral promises from an ATT Digital Life sales person- Be sure you have it documented.
If you aren’t 100% pleased about the explanations you end up with provided by AT&T Home Security, give some thought to some of our top five best home alarm systems before you make a selection.
If you are already an AT&T Digital Life customer, we welcome any experience you might have with the relocation policy. Feel free to share your experiences in our section for AT&T Digital Life Reviews.
How often do I need to test my AT&T alarm system?
How often do I need to test my AT&T Security system?
It is recommended that you test the AT&T home security system at least once a month.
While you may not find it in your research of AT&T Digital Life reviews, it is not unusual that some people test their AT&T Alarm system.
To ensure that the AT&T Home Alarm System is functioning properly, one must test the system on occasion.
It is especially important to check the system if there is a recent change in internet or phone system.
For information on how to test your system, reach out to Digital Life customer support.
AT&T Digital Life APP
AT&T Alarm Systems APP – 7 Features
AT&T Home Alarm systems have come along way over the past few years. AT&T Security System Reviews praise the fact that the central hub gives you the ability to control virtually any connected device that is compatible with the system.
AT&T Home Security Reviews Detail 7 Benefits Managed by AT&T Security Systems APP
- Arm/Disarm System – The AT&T Alarm System App lets you arm and disarm your alarm from any mobile device.
- Lock/Unlock Doors – No longer do you need to leave a spare key under the mat. The AT&T Home Security App enables you to unlock compatible door locks.
- AT&T Digital Life Cameras – AT&T Home Security Cameras allow you to record video or watch in real time- right through the app. A Digital Life Security Camera lets you oversee your pets and observe the children as they arrive home from school.
- Real-Time Alerts – The AT&T Alarm app allows you to set real-time alerts that will notify you via text or e-mail when the kids get home, there is an intrusion, fire or any event you wish to program into the system.
- Thermostat Control – The AT&T Home Security system app can even serve as a home energy management hub. It allows you to control the thermostat and…
- Turn Lights On/OFF – Your AT&T Alarm System App can ensure that you never have to walk into a dark house.
- Control Appliances – With a Digital Life Security system, you can even start the coffee maker or an air conditioner from the office. You can come home to a warm cup of coffee and/or a cool house!
Control your AT&T Security Systems with the ATT Home Security App
7 features and Benefits of the AT&T Security APP – Video Summary
AT&T Security vs Telecom security companies
AT&T Security vs Time Warner Cable IntelligentHome vs Comcast Xfinity Home Security vs Cox Homelife
How do AT&T Digital Life Reviews compare with their competition?
7.6 HSA Review
1.8 10 votes
Price and Value
7.5 HSA Review
1.3 16 votes
Price and Value
7.4 HSA Review
1.6 22 votes
Price and Value
7.4 HSA Review
2.4 25 votes
Price and Value
AT&T Digital Life Reviews reveal bundling isn’t always a bargain….
In all candor, when it comes to home security, I would recommend selecting a company that specializes in home and small business security…not a telecom company that is just looking to add a revenue stream to maximize the average monthly revenue per customer. These companies are all hoping to capitalize on the fact that many people think that they will save money or gain an additional measure or convenience if they bundle the services.
Comparing the Cable Companies
While AT&T, Xfinity Home Security and Time Warner Intelligent Home are all relatively new to the security and home automation industry, Comcast has been at it a little longer ( about 7 years as opposed to 4 or 5). They also offer a bit longer return period…which is offset by a lower BBB rating.
Time Warner Cable requires the lowest contract terms-18 months as opposed to 2 years, while AT&T is available without required bundling with their broadband services.
At the end of the day, I guess I liked the fact that Comcast includes a robust video and home automation equipment package in their Home Secure 350 program and offer the ability to monitor and control their system easily the television. through their TVX1 package.
NOTE: Cox Homelife was recently added to the Comparison Chart, Cox was not included in the summary comparison. You can find more information on Cox Home Security Systems at: Cox Home Security Review
Customizing an AT&T Security System
Important Considerations Regarding AT&T Home Security System Customization.
Before deciding on how to best customize an AT&T alarm system, make sure that they can provide the equipment you require for a fully customized and cost-effective system. For a truly custom install and to get the most bang for your buck, make sure the system you choose has the versatility and can accommodate the multi-function components described below.
1 The best home security companies oﬀer a full line of “take-over” devices that allow you to upgrade your current security equipment to the most advanced system available. If you are upgrading a system with a fair amount of existing equipment, this is an important consideration.
2 Top alarm companies offer multiple specialized sensor options for your doors and windows include recessed, plunger, and bypass – providing custom solutions for nearly any installation scenario.
3 It is optimal to be able to open and close your garage door with the same keyfob you use for your alarm system. You can also control it with a smartphone thanks to Z-wave products that interface with most garage door brands.
4 Protect your home from frozen and broken water pipes and furnace and air conditioning failure with this multi-purpose sensor. Check to see if multi-function sensors are available with your system.
5 Triple-duty detectors can activate your alarm system when it senses smoke and high and low temperatures.
System Design Tips
AT&T Digital Life Reviews – Designing your AT&T Alarm System
Perimeter Protection – The first consideration when deciding how to set up your AT&T Home Security system is how to protect the perimeter of your property. In addition to installing sensors at your doors and any vulnerable windows, it is a common practice to attempt to discourage potential thieves from targeting your home in the first place. Place yard signs, window stickers and outdoor AT&T Security cameras where they are readily visible.
Interior Protection – Your AT&T Home Alarm system should also include a second line of defense, to detect an intruder if they get past the perimeter protection. Digital Life motion detectors can be strategically mounted in centralized areas such as hallways or common areas. Extra keypads or panic buttons can also be mounted in an office or bedroom. Indoor AT&T Home Security cameras can be set up to monitor strategic areas, as well.
Asset Protection- Your AT&T Alarm system also allows you to set up certain sensors as “non-reporting. This means that, if they are set off, they will only send a signal you through your AT&T Alarm System App. It will not activate the siren or send a signal to the AT&T Alarm Center. Sensors can be mounted to gun cabinets, medicine or liquor cabinets or office doors.
Environmental Protection – Your AT&T Home Security system can also be set up to monitor environmental hazards such as fire, carbon monoxide, flooding or freezing. There are specific AT&T Digital Life sensors for each of these applications.
Home Automation- AT&T Security systems can serve as the central hub to control lighting, cameras, heat and air conditioning, doors and garage door openers. Your AT&T Alarm system can control virtually any home automation function remotely on the AT&T Security App.
Have an AT&T Alarm system? Let us know your tips in our section for AT&T Security System Reviews.
Does an AT&T Home Security system require a landline?
AT&T Security System Monitoring
With AT&T Security there is no requirement for landline service.
As a matter of fact, AT&T Digital Life monitoring uses the cable system with a cellular backup. The AT&T security systems use cable wires but add cellular backup so that nothing can interfere with sending an alarm signal to the monitoring station. Additionally, cellular or cable connections are required for the AT&T Security Cameras.
While some AT&T Digital Life reviews might complain about the costs, many are finding that they can minimize AT&T home security prices by eliminating the landline completely.
AT&T Security Costs, Services and Compatabilities
How much does it cost for additional AT&T Digital Life home security equipment?
AT&T Security Pricing
Pricing for additional add on equipment components to the AT&T Alarm System are as follows:
- Recessed Door Contact $49.99
- Window Sensor $29.99
- Motion Sensor $79.99
- Glass Break Sensor $79.99
- Keychain Remote $19.99
- Indoor Siren $79.99
- Keypad $99.99
- Touchscreen Control $129.99
- Smoke Sensor $49.99
- CO Sensor $59.99
- Heat Detector $59.99
- Conversion Kit (Hard Wire) $99.99
- Outdoor Camera $199.99
- Indoor HD Camera $199.99
- Garage Door Sensor-Pricing NA
- Keyless Door Lock $199.99
- Door Lock Touchscreen $199.99
- Indoor Smart Plug $39.99
- Outdoor Smart Plug $39.99
- Light Control $159.99
- Outlet Control $159.99
- Smart Thermostat $149.99
- Light Dimmer Control $179.99
- Temp and Water Sensor $49.99
Will an AT&T Alarm work with 3rd part home automation devices?
If you take advantage of one of the AT&T Alarm System company offers, you will get a starter kit valued at $700 for $549. It is compatible with a number of indoor cameras and smart home devices .
In response to customer AT&T Digital Life reviews, they have committed to incorporating 3rd party devices into their mobile application in 2017. AT&T has partnered with Lutron and will soon support NEST Secure.
In addition to their own AT&T home security cameras, The Digital Life App now supports the Samsung SmartCam HD Pro. This camera offers the added benefits of advanced detection and 2-way voice capability. This enables the user to screen out certain areas within the camera’s field of vision and communicate through the AT&T Digital Life App.
Awhile many companies are finding ways to introduce voice commands by incorporating the Amazon Echo and Google Assistant into their platforms, the Digital Life home automation teams are working to integrate their own version of voice command through their own application.
Lifeshield, Direct TV, Digital Life…what gives?
In the world of home security, mergers and acquisitions can create a lot of confusion. Lifeshield was originally acquired by DirecTV. Subsequently, DirecTV was purchased by AT&T…so Lifeshield customers were rolled into the AT&T Digital Life program.
If you are an original Lifeshield customer that is out of contract and looking for a more stable company that is focused 100% on security and home automation, you should consider one of our top rated alarm companies of 2017.
Can renters get an AT&T Alarm system?
Although how they handle rental situations is not clearly outlined on the AT&T Home Security site, the majority of home security companies that professionally install security and home automation systems require that you are the property owner.
If you are renting a home, condo or an apartment, and you want an AT&T security system installed, you will need to contact them directly to see if you qualify. If approved, you will almost certainly have to provide documentation of landlord approval.
If you are renting, you you may want to take a look at our article on the best security systems for renters.
AT&T Security System Arming Modes
AT&T Digital Life Reviews – Arming Modes
OFF — Many of the alarm features are still active even when your AT&T Security system is switched off. Your AT&T Alarm system will still alert you if a doorway or window is opened. The environmental and life safety systems (i.e. water or low temperature) are still active. So, even if the system isn’t armed, if a fire breaks out your system will still alert the AT&T Alarm central monitoring station.
Stay– You can arm only the perimeter protection at the doors and windows by arming your Digital Life system in the “stay” mode. This will enable you to move about the home freely and still have a certain degree of protection.
Away – The away mode will trigger any interior motion detectors in addition to the doors and windows.
Instant — You can eliminate the entry delay on your AT&T Home Security system by arming it in instant mode.
Duress – You can set up a special duress code which will notify the AT&T Security monitoring center that there’s a potential hostage situation.
AT&T Digital Life
Arming Modes of the AT&T Home Security System
If you’re already an AT&T Security System client, please feel free to talk about your system in our section for AT&T Digital Life reviews. Your AT&T home security reviews can be a valuable aid in helping others determine if an AT&T Security system is a good investment.
AT&T Home Security System Monitoring Rates
AT&T Alarm System Monthly Rates
The monthly rates for an AT&T Alarm system run from $39.99 to $64.99 depending on the services provided. These rates are more competitive when bundled with other services, but increase after the initial promotional period. Online AT&T Digital Life reviews often cite issues with the service. Below are the current rates for an AT&T alarm system.
Do I need a permit to install AT&T Home Security?
Is it mandatory to secure an alarm permit to connect an AT&T Digital Life security system?
Strictly speaking, you do not need a permit when the system is not professionally monitored. Having said that, because your AT&T alarm system is going to be remotely monitored with the purpose of utilizing emergency response services, numerous local towns need to have a permit.
Typically, this includes simple application with your neighborhood police or sheriff’s agency combined with some sort of reasonable payment. One will probably be also required to provide the name, address and phone number of AT&T Security, together with the AT&T Alarm monitoring station.
And where permits are essential, the vast majority of cities will administer some sort of one time fee to register your security system, while some cities and towns ask for an annual renewal too. Regarding municipalities with high crime combined with false alarm rates, failure to register may end up in a refusal to respond to locations that don’t have any an alarm permit…although this is rather exceptional. Nevertheless, you will be subject to supplemental fees when law enforcement officials, fire as well as emergency medical services are sent to a physical address without a permit with regard to municipalities in which one is demanded.
Regardless of whether or not a licence is purchased, nearly all cities may very well assess penalties with respect to frequent false alarms. Generally communities have procedures put in place where the initial 1 to 2 dispatches may not entail penalties. Subsequently, after that penalties and fees typically rise from $25-50 to your first enforceable offense…to $100-200 for consequent recurring offenses.
For that reason, it is vital that AT&T Digital Life alarm system customers get hold of their neighborhood police department, learn what permits are required, acquire a thorough understanding of the neighborhood guidelines and be sure that they take into account the recommended strategies to prevent false alarms.
How to avoid False Alarms...
Tips to Prevent False Alarms with your AT&T Alarm System
As mentioned earlier, False Alarms with your AT&T Security system can be not only a nuisance and a drain on your community law enforcement and emergency services resources -it can ultimately result in costly fines.
The vast majority of all residential dispatches are a result of false alarms Consequently, most municipalities assess fines to homes when they exceed a certain number of false alarms.
To prevent this from happening to you, here are some tips for preventing a false alarm with your AT&T Digital Life system.
The following are some tips to help you avoid false alarms.
AT&T Digital Life Reviews- Avoiding False Alarms Infographic
- Make sure everyone knows how to turn off the alarm. Your AT&T Alarm System will have a master passcode, as well as multiple additional user codes that can be programmed into the system. Make sure everyone knows their code and knows how to disarm the system.
- Ensure that everyone also knows the password. In the event of an alarm, the central monitoring station will typically call the home first and request the password to verify that the person answering is an authorized party. In the event of an alarm, if the person answering the call cannot provide the correct password, the authorities will likely be dispatched.
- Check to see that all doors and windows are properly secured before arming the system. A door that is left slightly ajar can be blown open in your absence and set off the alarm.
- Make certain that all ATT Home Security sensors or mounted securely and in the correct positions. Motion detectors should be mounted at a height of 6’ and away from fans, heaters, fireplace, and air conditioners.
- Be aware of items that might set off a motion sensor. It’s not just the pets ..AC units can cause fluttering curtains or plants…even helium balloons that can be carried about the home by air currents. Make sure they are tied down away from motions.
- Ideally, pets should be confined to areas away from motion detectors. If that is not possible, there are “pet friendly” or “pet immune” sensors which can screen out smaller pets below 40, 50 even 80 lbs. Motions can also be set up to create pet alleys where pets might move freely. The other option is to use glass break detectors instead of motions.
- Be certain to replace batteries when required. Most systems use Lion batteries with at least a 2-year expected lifespan. Your AT&T Home Security system will typically notify you when the batteries are getting low and alert you when there are roughly 30 days of useful life. It is a good idea to have extra batteries on hand and replace them immediately. Your system will also notify you if there are any other issues with sensors. If you get a system fault alert, perform a status check and check out the sensor. Contact your local AT&T Security office if it appears to be malfunctioning.
Keep your user ATT security system manuals/codes/passwords in a secure designated area where they can be consulted if necessary. But, the best way to avoid false alarms is to use your system regularly and make sure that everyone is familiar with how to operate the system.
Avoiding False Alarms With Your AT&T Home Security System – Video Summary
Top 5 Tips to Avoid False Alarms with Your AT&T Security System
Know How to Arm/Disarm System
Make sure all users know how to use the Apps, Key Fobs and have memorized the 4-digit code.
Remember the Password
If the system goes off, the AT&T Alarm monitoring station will call to verify and request your secret password. Ensure that all authorized users know it.
Make sure that Sensors are Securely Mounted
Be sure that your AT&T Home Security motion detectors and sensors are properly mounted and clear of obstructions.
Properly Secure Doors and Windows
Make sure that all doors and windows are closed tightly before arming the AT&T Digital Life System.
Maintain the Security System
Test the AT&T Home Security system as recommended and be sure to keep fresh batteries on hand. For more details on AT&T Home Security Systems, AT&T Security Reviews, and AT&T Digital Life Security Cameras, visit The Home Security Advisor.
Extra Options for AT&T Security Sensors
6 Alternative Uses for ATT Digital Life Sensors
Door or window sensors have many alternative options that can enhance the value of your AT&T home security system.
Most AT&T Digital Life Reviews don’t mention it, but door sensors can be set up so that they don’t actually set of the alarm. However, they can chime and send a notification alert through the Digital Life App. You can monitor events through the AT&T Digital Life Camera from your smart phone or on a computer at the office.
The basic sensors can be used in a bunch of ways that you might not have thought of:
Gun Safe – Securing your weapons from unauthorized or unsupervised use is extremely important. Locking your gun cabinet is the first step. Your AT&T security system can provide a second layer of protection with the addition of a magnetic contact-set in “report-only” mode. Then it will send an e-mail notification via SMS or e-mail to alert you when your cabinet is accessed.
Liquor and Medicine Cabinets- You can even monitor the contents of your liquor and medicine cabinets. Some systems will allow you to set schedules and alert you if a cabinet was not opened by a certain time. This can be useful to remind the elderly that it is time to take medications.
Hazardous Materials- When childproofing your home, this can provide an extra safeguard against accidental poisoning. Mount a sensor on any cabinet within a child’s reach that might contain harmful or toxic materials. It can be set to send an alert or sound the chime feature on your security system, without actually setting off the alarm.
Tool Shed- If the tool shed is located within the range of the hub of your AT&T Alarm system, a sensor can be placed on the door of your tool shed as well. While it might not be mentioned in other AT&T Digital Life Reviews, you might need to look into special outdoor sensors that are specially designed to deal with extreme temperatures and the elements.
Mailbox- Wondering if the mail has been delivered? AT&T security sensors can be placed on the mailbox to let you know.
Pool Gate – Pools are great, but for families with young children, they can be worrisome. Your AT&T Home Security system can alert you if the gate is opened. Check with Digital Life customer service to find out what sensors are best suited for your situation.
Keep in mind that outdoor applications may require more robust sensors. Mounting on some surfaces can be difficult.
Also, the distance to the sensor from the main hub of the wireless security system is a limiting factor.
Additionally, weather conditions may dictate the need for specialized outdoor sensors.
Contact the AT&T Home Security customer service department for recommendations for the ideal solution for your situation.
Unique Uses for AT&T Digital Sensors – Infographic
If you are a current ATT Security System subscriber, share your experiences in the section for AT&T Digital Life reviews.
Will my dog trigger the motion detector?
AT&T Security System motion detectors…
….can be a significant part your home security system. They are a cost-effective method to guard an entire room or area.
Regardless of where an intruder passes, as they go about the home, they will almost surely need to pass through hallways or
The standard motion sensor on your AT&T Alarm system will not be set off pets under 40 pounds-if it has been mounted correctly. However, AT&T digital life reviews site complaints about motions creating false alarms because they were not mounted properly.
In cases where you’ve got a larger pet…ask your AT&T home alarm system rep about detectors that can screen out pets around 80 pounds.
If you have a bigger pet that cannot be restricted from areas covered by motion sensors, then you can also create a”pet alley”. Ask your Digital Life technician for specifics.
And you might wish to consider a glass break detector or AT&T security cameras as an alternate.
If you are already an AT&T Digital Life customer, share your experience in our section for AT&T Digital Life reviews.
What are some of the other benefits of purchasing a AT&T Digital Life?
Eight great things about buying AT&T Home Security, (or one of the Top Rated Home Security Systems)
Some people imagine a security system as just a burglar alarm system, when, in fact, the technological advancements introduced in recent times have contributed to the evolution of home security towards a significantly more all-inclusive security, energy, and property management system. The modern-day system is a futuristic electronic tour de force that may actually simple to use while offering a massive jump in features over its forerunners. Following is a partial range of benefits which AT&T Digital Life buyers can take advantage of should they decide to select a home security system.
- Protect Against Fire- AT&T Digital Life reviews indicate there are tremendous concerns with fire protection. According to the NFPA (National Fire Protection Association), a fire happens pretty much every 24 seconds in the US. In 2014 there have been roughly 1.3 million fires documented, contributing to more than 13,000 injuries, virtually 3000 that ended up deadly, as well as causing nearly 10 billion dollars of property damage. A monitored AT&T security system helps to ensure that heat, fire, and smoke are sensed at the soonest feasible point in time and that the fire department will be instantly alerted – no matter whether that you are home or not. You may possibly not be there to safeguard your property, pets and cherished ones…but your home alarm system will make sure that help is on the way.
- AT&T Security Safeguards against Flooding- A water sensor/probe may be placed in the basement or washing area for you to warn you of would-be flooding issues produced by such things as water lines troubles, to leaky rooftops, to damp or water damaged basements.
- AT&T Digital Life adds comfort and convenience. Nowadays you can actually automate temperature settings as well as control the temperature in your home from anywhere in the world through a web connection. The temperature timers can be designed to fit your typical lifestyle …and adjusted when you arm or disarm your system. Desire the property to be toasty warm or cool the moment anyone gets home? Your security system can be regulated manually from your smartphone with interactive programs.
- Lock Doors Remotely. Now you don’t need to give a spare key to the dog walker or the local plumber coming to repair that dripping faucet. You actually can easily unlock the entrance way the moment they arrive …and secure back up again after they leave. No more misplaced keys or replacing locks when a partner leaves. Accessibility is all controlled with the home security system.
- Keep tabs on the pets with AT&T Security Cameras. Ever wonder just what Spot actually does if you are away from your house? Video cameras assist you to remotely monitor as well as keep an eye on exactly what is happening when you find yourself away. Several security cameras even provide for 2-way communication. Keep watch over your pets…and far more.
- Verify Arrival of Latchkey Children. Even without the benefit of cameras, your AT&T home security system can provide you with text or even e-mail updates as soon as the system is activated or alternatively disarmed- like when the children get home from soccer practice.
- Keep an eye on Gun Cabinets as well as sensitive areas -You are able to monitor valuables along with especially sensitive areas with no need of actually initiating a security alarm by employing door sensors and configuring them as non-reporting zone. They won’t set off the alarm system, but that will generate an e-mail notice. This is going to inform you that an intruder has opened a gun cabinet, liquor cabinet, office drawer …or any kind of vulnerable location that you want to keep tabs on.
- Affordability – Many people are amazed at just how budget friendly that the modern, wireless home security and automation system can be. Although it once was that even a standard home alarm system would probably cost 1000s of dollars, companies like Protect America, Frontpoint and Armorax security help to make all-inclusive security and feature-rich household automation systems budget friendly for almost anyone!
- An AT&T Home Security system gives PEACE of Mind. You really can’t put a price tag on it…but, the most important benefit everyone seems to be seeking when considering a home security and automation system is…Peace of Mind. They go to sleep better knowing the household is secured …and that they possess total command over the home whenever they are home or out and about.
AT&T Digital Life is just one of many home security options. To see just how cost-effective peace of mind might be..give some thought to some alternatives before you make a final decision.
Questions to consider before getting AT&T Home Security
Can AT&T Home Security help cut down Homeowner’s Insurance premiums?
As you probably know, I the majority of insurance providers extend fairly generous discounts in the event the house is secured by a monitored AT&T security system. While price reductions range between one company to another– typical discounts for AT&T Security range between 5-20% in accordance with the kind of system together with the amount of services which are provided.
To get the maximum discount, AT&T Digital Life Reviews recommend that you make sure that the insurance company knows that the AT&T alarm system is monitored and whether or not things like fire, flood and freeze protection is included in your AT&T Security system. AT&T Security usually supplies a certificate of installation showing the kinds of services for which your system is monitored
There are various of concerns contemplate prior to getting AT&T Digital Life , and other program. Considering you might be doing a 2,3 or 5 year long term contract, with some of these companies. it is important to take into consideration a wide range of variables before you sign any contract.
It doesn’t matter if someone came knocking on the front door, called you on the telephone or perhaps you are actually picking up any kind of sleek costly color advertisement for an AT&T Security System that arrived your recent bill….it is very important make sure that you possess a full knowledge of the many alternatives to you to really make the optimum decision you possibly can.
Do it yourself versus Professional AT&T Home Security Set up?
One of the initial matters is whether or not you would like to install the system on your own or provide for a professional installation. Until recently, systems would have to be hardwired into the your house. This would involve drilling and even cutting holes in the walls, fishing electrical wires and complex mounting and extensive programming.
Then again…times have actually evolved. In fact the service providers that professionally set up the systems are now making use of for the most part wireless devices. However, online AT&T Digital Life Reviews still cite recurring issues with service and installation.
The technology has actually been greatly advanced over time to really make the equipment amazingly simple to use…and quite simple to install. The more capable DIY security alarm service providers have definitely greatly streamlined the set up methods to make it simple even for the most technologically challenged property owners.
The better companies, for instance, Frontpoint Security and Protect America, pre-program your complete system before mailing it out, in order that all the client has got to do is position the devices and then call in to get the system turned on. More than 90% of homeowners observed our best Do-it-yourself wireless house alarms systems simple to install!
Benefits of DIY Over AT&T Digital Life Professional Set Up
Potential benefits to DIY Install over an AT&T Security System Pro Install
- Less Expensive– Setting up a DIY alarm can save money over a professionally installed AT&T Alarm System. AT&T Digital Life Reviews frequently complain of installation inexperience. Additionally, they maintain that equipment costs on larger AT&T Home security systems were too high.
- No Contracts – The AT&T Digital Life contracts are less than the industry average, but many DIY alarm companies such as Frontpoint are now month to month.
- No Waiting– With an AT&T Alarm, you will need to schedule an appointment with a technician-during normal business hours. DIY systems can be installed as soon as the shipment arrives. It can be done at a time that is convenient for you. Consequently, there is no need to take time off from work.
- Enhances Familiarity– When customers set up their own home sec urity systems, they become more familiar with all the features and operation of their systems.
- Portability– With DIY alarms, when you move, you just pack up the system and set it up again at your new home. Many AT&T Home Security reviews complain that service is not always available when they move to a new area.
- No strangers in your home – While AT&T Home Security takes great care in hiring technicians…they sometimes have to use 3rd party sub-contractors. They may not be as well vetted as their own employees. Why take a chance when a wireless home security system is so easy to install?
DIY Alarm Install Advantages over AT&T Digital Life Pro Install
Features of Expert AT&T Alarm Installation
• A lower amount of effort
• Additional Expertise
Though a professionally installed system from AT&T Home Security would definitely demand reduced effort, the majority agreed that the systems offered via the recommended DIY home security system service providers had been very easy to set up, easy to use as well as ended up saving consumers a considerable amount of money over a professionally installed system.
If you happen to go with professional set up of ATT Digital Life , always determine how experienced your tech is as well as whether they have been background checked as well as undergone drug screening. Inquire AT&T Security is using their own personnel or uses While AT&T Security system reviews may question the use of third party subcontractors, utilizing sub-contractors isn’t necessarily bad. (they may even provide more experience compared to company technicians)
Nonetheless ensure they ought to have actually been subject to thorough vetting prior to permitting them into your your house.
Regional or Nationwide…will your AT&T Security System move with you?
It is important to look at the relocation program when considering home security companies. AT&T Digital Life reviews have expressed concerns with the availability AT&T Home Security service when one is forced to relocate.
We live in a a mobile civilization, and no one knows when we might need to move. AT&T Digital Life is only available in certain regions of the country.
The last thing you would want would be to be roped into a legal contract with a cable service provider that will not service that community,
Do customers find the AT&T Digital Life system simple to operate?
AT&T Home Security systems have advanced considerably during the past few years. And as a result one of the best things about improvements in technology is that the manufacturers of the AT&T Security system place a substantial amount of emphasis on making the systems easier to operate.
No longer will AT&T Alarm system customers be burdened by the complex combination of codes on archaic push button control panels.
AT&T Digital Life systems employ slick user interfaces which you’ll find intuitive and lead the operator through tasks such as arming, disarming, bypassing particular zones etc..
At this point AT&T Security has got completely integrated interactive smart phone software utilizing home automation capabilities so you can control your home from any place in the world utilizing computer access.
Some AT&T Digital Life systems are even working on integrating speech control capability by way of their own equipment, Google Home or Alexa. These allow you to complete common functions by merely delivering some sort of voice command.
Though you may find AT&T Digital Life reviews may suggest troubles with installations, service or billing problems, you’ll seldom find AT&T reviews which will gripes in which AT&T Security is tricky to manage.
Summary- Consider ALL the Options before getting an AT&T Home Security System
Nevertheless, all of these companies struggle with customer satisfaction…and for the money, I think most families would find that the features, benefits and values in our Top Home Security Companies will better serve them- and more than justify writing a separate check to a company that is solely focused on protecting homes with best possible security and home automation system.
AT&T Security Response Times
How long will it really take for AT&T Home Security to respond to an emergency?
Though nearly every provider promises to provide the best reaction time in the industry, it is essential to understand how to interpret these claims.
Your actual AT&T Digital Life system is likely to typically have a 30-60 second entrance delay on your primary entry to enable you a chance to disarm alarm. The AT&T Home Security system can typically be used on “Instant” function when everyone is home. Generally the siren will go off right after any delay, in the event the system is not disarmed.
Monitoring center reaction times tend to be estimated from the moment a signal is delivered to the time the dispatcher calls the house to confirm the signal. These times certainly should be inside 60 seconds, and there are few AT&T Digital Life reviews that indicate otherwise.
In cases where no person responds from the home, generally they will attempt to speak to any individual on the emergency contact list …and then they dispatch the authorities.Each step should be time stamped and transcribed with the monitoring center.
While you might find Digital Life reviews which will criticize higher than average reaction periods, the majority of the most effective home security providers can do a excellent job – provided that things are all working properly.
AT&T Security recommends that your AT&T Digital Life alarm system is tested on a once a week or perhaps regular monthly basis to ensure that the system and communications are functioning perfectly.
Nationwide, the normal response time by the authorities is roughly 7 minutes or so, however, this can fluctuate dramatically with regards to the location of your house, the nature of the circumstance, whether there is audio or maybe video authentication as well as the existing demand and even availability of local emergency services at the time of the call.
In case you already own AT&T Home Security and are able provide observations on their real life reaction times, please be sure to share your knowledge of the AT&T Security system in our customer AT&T Digital Life reviews.
Protecting Your AT&T Security System From Hackers
Defending Your ATT Digital Life Network from Hackers
The IoT (Internet of Things) helps you manage smart devices in your home on your smartphone or any computer with internet access. However, these smart devices can also be weak links that can be exploited by hackers.
If you are considering the addition of smart home capabilities to your home, make sure that you are taking measures to secure your home network properly.
Tips from AT&T Digital Life Reviews to Protect Your AT&T Security Network
Research the Device
If you are adding 3rd party smart home equipment to your ATT Security System, make sure that you purchase the reputable equipment from companies that follow standard security protocols and best practices. A reputable firm will have password protection, one or two-step authentication and frequent over the air firmware and security updates.
Register the Device
It is important to register your equipment, not only for warranty purposes – but to ensure that you are receiving any firmware updates. This will ensure that any known vulnerabilities are addressed. ATT security system equipment is capable of over the air updates.
Pay Attention to Passwords
It is critical to promptly modify default passwords. Use a mixture of letters, cases, numbers, and symbols that would be difficult to guess.
Use different passwords for each smart device on your ATT Digital Life System. This way, you are not permitting access to all your sensitive accounts if your password for one is compromised.
More Tips to Make Your AT&T Security Cameras and Your Entire AT&T Alarm System Secure
Create a Secure Wi-Fi Network
To ensure that hackers can’t easily just disarm your AT&T Security system, it is important to protect your entire home network. Start with changing the name of the network and default password. Pick a network name that doesn’t divulge your address or any personal details.
You can set up a Wi-Fi network specifically for your ATT Home Security system and smart home appliances. This will isolate your “smart home” network and will make it more difficult for hackers to get to the network where you do your banking and store your sensitive information.
Consider Professional Installation
If this sounds like more than you can handle. Remember that the ATT Digital Life system includes professional installation with built-in smart home integration. Your AT&T Alarm technicians should be able to help you incorporate some more advanced security measures.
Reset to Factory Default Settings
Before you dispose of, sell or give away any smart devices that came from ATT Home Security, make sure that you follow the manufacturer’s instructions to remove all of your data.
AT&T Security Reviews- Keeping Your ATT Home Security System Safe From ATT Digital Life Hackers – Video
AT&T Home Security Back Up System
AT&T Digital Life Reviews reveal what happens when you suffer a loss of power.
If your electricity is out, the AT&T Security system will continue to provide protection by switching to battery back-up . A lot of AT&T Alarm System reviews will list this to be a basic 24 hour battery pack, yet this will vary somewhat in accordance with the key pad display, personalized configurations together with the quantity of equipment.
The AT&T Home Security system will probably beep to alert you that the system is running with back up electrical power and also signal you to enter the code. If you have set up updates in your AT&T Digital Life app, you will also get a notification with your smart phone.
If you are an AT&T Home Security customer, and have experienced a power outage, let us know how your AT&T Alarm System performed in our section for customer AT&T Digital Life Reviews.
Is AT&T selling off AT&T Digital Life?
How will the sale of the AT&T Home Security division effect AT&T Digital Life Reviews?
It was recently reported reported in Reuters, that AT&T is considering selling off the AT&T Home Security division, AT&T Digital Life, to lower it’s debt prior to the planned acquisition of Time Warner Cable.
Customer experience often suffers during such transitions, and we expect that this will likely be reflected in AT&T Home Security Reviews
This may be another good reason to consider our best home security companies to protect your family.
Tips to Improve Home Security
Home Security Tips to Complement Your At&t Security System.
Whether you elect to get AT&T Home Security or not, there are a number of steps you can take to protect your property from burglars.
1. Sliding glass doorways happen to be an easy target. To prevent intruders from forcing them open, position a metal rod or piece of lumber in the track and set up vertical bolts.
2. Keep shrubs and bushes around doors and windows trimmed,. This will make it hard for a burglar to keep concealed..
3. Make sure that the outside is properly illuminated. Motion floodlights around the perimeter will be an affordable deterrent.
4. Create the illusion that you’re home by employing timers on lights, stereos and also TV’s. Helping to make the residence appear occupied, regardless of whether nobody is home, should dissuade criminals.
5. If you are going away, have a friend pick up the newspaper. Suspend mail delivery and arrange to have the lawn mowed or perhaps driveway shoveled.
Home Security Video for AT&T Digital Life Owners
After reading customers AT&T Digital Life Reviews, you may also want to consider other top rated professionally monitored wireless home security systems. You will rest a lot better knowing your property is secured
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Last Updated on July 13, 2021 by The Home Security Advisor
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