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Monitronics Reviews Tell Why Moni Security is Now Brinks in 2024

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Monitronics Security Reviews- are they better since rebranding from Monitronics to Moni Security to Brinks Home Security?


In our 2019 Monitronics reviews, we examine the Monitronics alarm service in detail… and provide a forum in which Moni Security customers can provide real reviews on their Monitronics Security systems. Find out how the rebranding to Moni Smart Security has impacted customer experience!


Monitronics Reviews – The 411 on Moni Security 

Monitronics reviews - Monitronics Alarm logo with gavel

Got a Monitronics Alarm system?  Share your experience with your Monitronics alarm service in our section for Moni Security Reviews.


Monitronics Security


Recently renamed Moni,  Monitronics is a national security company that provides top rated monitoring services and installations primarily through a network of authorized dealers. Monitronics Alarm Systems are furnished by such well-known manufacturers as Honeywell, GE/Interlogix, and 2 Gig Technologies.

They have recently rebranded as Moni and are in the process of expanding their business model to include corporate-owned sales and installation efforts.


Moni Security soon to Rebrand as BRINKS Home Security


February 2018 Update– After rebranding as Moni less than 2 years ago, Monitronics has just announced that they have negotiated a long-term licensing agreement with former security powerhouse, Brinks Home Security.

Monitronics is set to undertaking re-branding the Moni Smart Home and Livewatch lines under the Brinks Home Security brand in the 2nd quarter of 2018.

Moni is hoping the acquisition of the rights to market their Moni and Livewatch product lines under one of the oldest, trusted and highly recognized Brinks brand will accelerate their growth.


Monitronics Reviews


How will this affect the existing customer Monitronics reviews?  Well, that remains to be seen.  In any transition, there are those who see change as inherently upsetting and confusing.  Switching from Monitronics to Moni to Brinks Home Security in a two year period may have an impact on the perceived stability of the company.

We hope that folks will weigh in below in our section for Monitronics reviews.

Online Monitronics Reviews reflect a certain amount of frustration with the ownership and terms of the contracts, auto-renewals clauses and poor performance of some local dealers.

Our Monitronics Security summary and detailed editor’s reviews are followed by an area for Monitronics Customer Reviews and a FAQ section in which we compare Moni Smart Security with some of the best home security companies. 

If you currently have a Monitronics alarm system, we hope you will share your experience with our readers below.

Future Monitronics Security customer or existing Monitronics patron?


Thinking about protecting your loved ones with a Monitronics alarm system?

Or maybe you already are a Monitronics Security patron and are looking for a place to post Monitronics Reviews or find details regarding Monitronics Alarm services….

The Home Security Advisor was developed to be a in depth reference to assist you in finding the solutions you need toand make informed selections concerning home security.

Besides detailed research as well as bottom line reviews, one can find comparisons with highly rated suppliers, along with FAQs …as well as tips for:

  • The prevention of false alarms
  • How to trim expenses on your premiums
  • Other potential benefits to possessing a Monitronics Security system

To help you to learn more about Monitronics- along with several of the other top selling security alarm companies, check out useful table of contents, with “quick jump” links to assist you navigate directly to the particular segments that happen to be most significant to you.

Monitronics Reviews – 2021 Summary


Monitronics Reviews Summary


    Monitronics- Moni Logo

Facts and Features

  • HSA Rating - 8
  • BBB Rating - A+
  • Years in Business - 20+
  • SDM Ranking - 2
  • Equip. Man - Varies
  • Upfront Costs - $99+
  • Min. Monitoring Rate - $34.99
  • Contract Length - 36 mo.
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - 3 Year
  • Return Policy - 3 Day RR

Monitronics Home Security Systems Pros and Cons


5-Diamond Rated Monitoring


Lifetime Equipment Warranty


Can Be Higher Upfront Costs


Inconsistent Customer Ratings


Contracts Required

Looking for alternatives to Monitronics?

Seen enough Monitronics Reviews?

Take Our Simple Quiz to find your Best Home Security Company.

Quick Jump to side by side summary comparisons of Moni Smart Home  vs :

Monitronics  Review Sections- Click to Jump to Section


Monitronics Review



Moni Security – Reputation and Credibility


In just a little over 20 years, Moni has grown into the 2nd largest residential security provider in the US.  Headquartered in Dallas, Texas, they have over 700 employees with a network of over 400 dealers to service over a million homes and businesses.

Perhaps the most well known Monitronics authorized dealer is Alliance Security.

They operate their own 5 Diamond Certified Alarm Response Center, have been the recipients of numerous awards and industry accolades and previously enjoyed an A+ BBB Rating. (The current BBB rating is listed as NR, indicating the file is being reviewed for an update.)



Monitronics BBB update


After being re-branded as Moni, the BBB rating has now been listed under Moni as an A+ rating.

Over the last 3 years Moni has close 2262 complaints filed with the BBB. There has been significant negative feedback  in reference to escalating rates, difficulties cancelling service and failure to discontinue billing even after service has been cancelled.




Monitronics Alarm Monitoring



Unlike much of the competition, Moni does not use 3rd part monitoring companies. Moni Smart Security operates their own  UL Listed, Five Diamond Certified monitoring station. .They offer  24/7 protection against intrusion, medical and personal safety, fire and environmental hazards and are a leading provider of 2-way voice monitoring.

A full range of monitoring services is offered – from basic home security over a landline to fully integrated energy management and home automation packages.  Monitoring rates run from $34.99-$54.99+.

Basic Monitoring– This includes 24/7 monitoring over a landline or broadband connection, starting at $34.99/mo. for :

  • Intrusion
  • Fire and smoke
  • Medical emergency
  • Carbon monoxide
  • Flood
  • Low temperature


Home Touch– Starting at $42.95/mo., this level of monitoring service includes all the services of the Basic Monitoring, plus:

  • Remote System Access-through either or Total Connect, which enable you to access and control your system from any computer, tablet or mobile device.
  • E-Mail/Text Event Notification-alerts you when the system has been activated,armed  or disarmed.
  • Severe Weather Alerts-advises you of potential severe weather on your control panel.
  • Wireless Cellular Connection- Provides wireless cellular communication to prevent the possibility of having phone lines or broadband service cut or compromised.


Home Touch Premier– Starting at $54.99/mo.- the Premier Service  includes all the features of the Home Touch, plus the following communication and home automation features:

  • Two Way Voice Verification- Allows you to communicate directly with the monitoring center with a highly sensitive speaker and microphone located  in the Touch Screen Panel.  This enables “listen in ” capability when the alarm has been activated to verify signals and prevent costly false alarms.
  • Image Capture- Enables camera to capture and e-mail images.
  • Remote Lock Control- Allows you to unlock Z-Wave equipped doors remotely.
  • Remote Lighting Control-Enables control of Z-Wave equipped lighting.
  • Remote Thermostat Control-Enables control of Z-Wave equipped thermostats.
  • Remote Appliance Control- Allows you to control Z-Wave equipped appliances.

Moni does more 2-way voice than most monitoring companies. The 2-way voice verification feature is included in the Premier package, and is available for an additional $5/ mo. in the other packages.  Video storage is available for an additional charge.



Monitronics Security – Pricing and Equipment



The home security systems are  professionally installed by local authorized dealers that are certified by Monitronics. The approved security components are primarily manufactured by Honeywell, GE and 2 Gig Technologies and are often branded for Moni.

Professional installation is required with standard installation or activation fees that range from $99-$150 for basic packages.

While basic package prices are fairly competitive with other national companies, add-ons can get pricey. Pricing is dictated by the local authorized dealer, so there can be significant differences between price quotations.  Most equipment (excluding door locks and video cameras)carries a lifetime warranty at no additional charge.



Moni Alarm Customer Service


Customer experience is generally positive, and Moni  now maintains an outstanding A+ BBB rating.  Although there are over 2200 complaints lodged over the past 3 years,  this is statistically a relatively small percentage based on the size of their customer base.  Most complaints revolve around the difficulty of cancelling the 3 year contract and service call billing issues.



Moni Security Summary



Moni offers a quality alternative to one seeking a nationally recognized brand offering a professionally installed system, installed by a local authorized dealer.  While Moni Smart Security certifies the individual dealers to help assure a quality customer experience,  the service experience may vary significantly depending on the caliber of the independent dealer in your area.

Having been involved in a couple of major acquisitions in the last couple of years…it appears that the customer experience may have be suffering…

We recommend that you research the local dealer, and explore our top alarm companies before making any long term commitment.


Can Moni Home Security Compare to our Top Alarm Companies? 

>>CLICK HERE to


Home Security company Comparison Chart


Please feel free to offer your comments, feedback on this Monitronics Review or share your experience with Monitronics security systems below.


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Top Monitronics Security System Alternatives


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Monitronics  Security Review -Video Summary

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Monitronics Alarm Equipment


Monitronics authorized dealers choose their own from approved providers list.

  • Honeywell
  • DSC
  • GE/Interlogix
  • 2Gig Technologies


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Common Monitronics Security FAQs

Did Brinks buy Monitronics?

Actually, Monitronics entered into an agreement to license the name Brinks Home Security from Brinks.  

How much is Monitronics monitoring service?

Monitronics provides 24/7 monitoring from its company-owned CSAA 5 Diamond Rated monitoring center.   Monitoring rates start at $34.95 and include emergency response for burglary, fire, environmental and medical emergencies. 

Did Monitronics change their name?

Monitonics rebranded to Moni in 2016 and licensed the name Brinks Home Security in 2018.  They now market their professionally installed (previously Moni) and DIY (previously Livewatch) systems under the name Brinks Home Security. 

Is Monitronics going out of business?

Monitronics is operating under Chapter 11 bankruptcy protection to restructure its financing and eliminate some of its 885 million in debt service. 

More Frequently Asked Questions


How does Moni Smart Security compare with the top competition?


Moni Smart Security is the 2nd largest home security company in the US and has a  network of authorized dealers that cover the majority of states. If you want a nationally recognized company with professional installation and are looking for an alternative to ADT, Protection One and Vivint -Moni is a reasonably good choice…IF you are willing to pay a premium price.

Because installations are handled by local dealers there is some inconsistency in the customer experience…and, as a result- negative online reviews and feedback regarding their sales and contract renewal practices. We feel that there are a number of better security options offered by our top rated security companies and those listed in side by side comparisons, below.

Monitronics vs ADT vs Vs Vivint vs Frontpoint vs Protect America vs Link Interactive


(Click “+” Below to Toggle Open Columns and Expand)


    Monitronics- Moni Logo

Facts and Features

  • HSA Rating - 8
  • BBB Rating - A+
  • Years in Business - 20+
  • SDM Ranking - 2
  • Equip. Man - Varies
  • Upfront Costs - $99+
  • Min. Monitoring Rate - $34.99
  • Contract Length - 36 mo.
  • Installation- Pro
  • Relocation - Hard
  • Equip. Warranty - 3 Year
  • Return Policy - 3 Day RR

ADT Monitoring
    ADT Security Reviews -Safe Street Rectangular Logo

Facts and Features

  • HSA Rating - 8.6
  • BBB Rating - A+
  • Years in Business - 18
  • SDM Ranking - #1
  • Equip. Man - Varies
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $36.99
  • Contract Length - 36 mo.
  • Installation- Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day


Facts and Features

  • HSA Rating - 9.2
  • Best Home Automation
  • Years in Business - 20+
  • SDM Ranking - #2
  • Equip Man. - 2Gig
  • Upfront Costs - $0 - $549+
  • Min. Monitoring Rate - $29.99
  • Contract Length - 0-42+
  • Installation - Pro Only
  • Relocation - Available
  • Equip. Warranty - Lifetime
  • Return Policy - 3 Day

    Top 10 Alarm Companies- Frontpoint Security

Facts and Features

  • HSA Rating - 9.5
  • BBB Rating - A+
  • Years in Business - 8
  • SDM Ranking - N/A
  • Equip. Man - Frontpoint
  • Upfront Costs - $99.00+
  • Min. Monitoring Rate - $44.99
  • NO Long Term Contract!
  • Installation- DIY
  • Relocation - Easy
  • Equip. Warranty - 3 Year
  • Return Policy - 30 Day

Moni Security vs Vivint


Monitronics vs Vivint
8 HSA Review
1.4 31 votes
Customer Service
Price and Value
9.2 HSA Review
2.4 7 votes
Customer Service
Price and Value

Either of the two companies includes professional installation. However, Vivint uses primarily their own employees, whereas Moni installations are done through their network of 3rd party authorized dealers.

Consequently, the experience can vary significantly from one dealer to the next. As a result, you may find a number of negative Monitronics reviews due to the sub-par performance of individual dealers.

There is also less consistency when it comes to equipment and pricing.  This is often determined by the local dealer.

Vivint introduced a new Flexpay option in 2017 which enables prospective customers to finance the equipment over 42-60 months with 0% interest. Equipment is purchased separately from the monitoring.

If a customer elects to purchase the equipment outright…there is no monitoring contract required!


Vivint Advantages over Monitronics Security


• Vivint Sky Touchscreen Display Control Panel comes standard Vivint -Best Home Automation Trophy
• Professional Set Up and Installation at no additional cost
• Full Range of Monitoring Options
• Nationwide Service Network
• Voice Control as well as 2 Way Voice Communication Available
• Industry Leading Home Automation Capabilities
• Nationwide Relocation Program
•  Award-Winning Vivint Home App- 4.5 Star Rating!
• 0% Interest Flexpay Equipment Financing
• Lifetime Equipment Warranty


Before committing to a long-term Moni Alarm contract, check out our Monitronics Reviews.

You should seriously consider comparing them with Vivint.


Get More Info on Vivint Home Security Systems 

Read our Vivint Reviews

Call For FREE Quote- 855-695-1727


Moni Home Security vs ADT Monitored Security

Moni Home Security vs ADT Monitored Security

Monitronics vs ADT
8 HSA Review
1.4 31 votes
Customer Service
Price and Value
8.9 HSA Review
0 0 votes
Customer Service
Price and Value

What is new with…. Moni?

For many years, Monitronics was a distant second or third to ADT in the SDM Top 100.  In recent years they have attempted to close the gap by acquiring LiveWatch DIY alarm company and a very large network of authorized dealers, Security Networks and rebranding as MONI.

The net result of over a half billion in acquisitions and a comprehensive re-brand effort is yet to be determined…but, what is evident is that their previous A+ BBB rating has disappeared, and Moni is “unrated” with the BBB.

In contrast, ADT Authorized Premier Provider – Protect Your Home maintains an A+ BBB rating!

Why Choose ADT Monitoring?

While Moni now has almost a million customers, there are over 6 million homes and businesses in the US  equipped with ADT monitored security systems.

They have been in business over 140 years and have 6 UL Listed, 5 Diamond Certified monitoring stations staffed with the most highly trained professionals in the business.

Moni has 1 monitoring center.

An ADT monitored system is professionally installed, using  the most reliable, state of the art equipment. Their highly trained, experienced and   background-checked technicians will ensure that everything works properly and that you are completely comfortable with the operation of the system -which is monitored by ADT – the most trusted name in the industry.

Benefits include:

  • FREE Security System -$850 Value*Cox Homelife Review -ADT Security Systems
  • Professional Installation
  • Superior Monitoring Redundancy- 6 Monitoring Centers
  • Local Nationwide Service Network
  • Superior Technology – Voice Control Available
  • Broad Home Automation Compatibility
  • Nationwide Relocation Program (certain restrictions apply)
  • $500 Theft Protection Guarantee (certain restrictions apply)
  • 6 Month Service Guarantee (certain restrictions apply)

*$99 charge for parts & installation with monthly monitoring services. Termination Fee Applies. For New Customers Only. (See T&Cs Below)

So if you are looking at professionally installed  home security systems, you should definitely investigate what has made ADT the #1 name in the home security!

Get More Info on ADT Monitoring

See our ADT Security Reviews

Call For FREE Quote- 888-495-9434

Monitronics vs. Frontpoint Security

Monitronics  vs.  Frontpoint Security

Moni Smart Home vs Frontpoint
9.5 HSA Review
5.2 2 votes
Customer Service
Price and Value
8 HSA Review
1.4 31 votes
Customer Service
Price and Value

Although they both do a good job resolving customer issues, Frontpoint has a higher BBB Rating and a much lower number of complaints filed annually than Momotronics.

Navigate to the Frontpoint site, and you will find pricing, equipment, monitoring rates, ownership and warranty policies all clearly spelled out.  Monitronics is much more vague, as equipment and pricing varies from dealer to dealer.

Equipment and Monitoring

Frontpoint uses GE Interlogix and Qolsys equipment.

Frontpoint systems come standard with Cellular monitoring and start at just $99.00.…with extremely competitive pricing on their add on sensors.

Monitoring costs run from $34.95-$49.95…and all included features are clearly defined.

Moni Smart monitoring rates run between $34.95 and $54.95+ and you can expect installation fees to start  between $99 and $150  or more for a basic system….and  you’ll end up paying significantly more on additional wireless sensors to have them professionally installed.

DIY or Professional Install?

Home Alarm Systems used to be predominantly hardwired and  require drilling holes, fishing wires and programming systems.  Today’s Monitronics Reviews - DIY Alarm Installationwireless technologies are relatively simple to install yourself- especially when any reputable DIY Alarm Company will pre-program and configure the system before shipping it out- leaving you to mount a few sensors and call in to activate the system.

Frontpoint makes the entire process seamless…so installation is a breeze.

Over 90% of Frontpoint customers found the system “easy to install”.

Interactive Features

The local authorized Moni dealer will provide interactive capabilities based on the brand of equipment that they offer.  Prices start at $54.95 for their Premier Service.

Fontpoint’s uses the Award Winning interactive service platform- with state of the art features that include:

  • Smash and Crash Protection- notifies  the central station of an intrusion- even if the system is destroyed or compromised.
  • Geo Fencing- allows the system to automatically manage security and home automation features base on your GPS proximity.
  • Power Outage Notification – in the event that there is a loss of power, the system alerts you via SMS or E-mail.

Frontpoint also offers a premium touchscreen  Qolsys control panel, which  can display local weather, 5 day forecasts and provide severe weather warnings in an emergency.Monitronics Reviews- Qolsys IQ Control Panel

The Qolsys IQ is even equipped with an integrated camera which captures and stores an image of anyone who arms  or disarms the security system.

Frontpoint vs Monitronics – a different approach…

While a Moni dealer will typically send a salesman to your home to provide pricing and system details…Frontpoint believes in providing total transparency on their website, and giving you all the tools you need to make an informed decision…and place your order right over the phone.  Then they give you 30 days to try the system to make sure it is right for you….No pressure…no gimmicks…no restocking fees.

Most Frontpoint customers will save hundreds, or even thousands of dollars over a professionally installed competitor- Monitronics Security Reviews- vs Frontpoint - Frontpoint Securitywithout the prospect of having to deal with a “high pressure” salesman in the home – or the hassles of scheduling  and allowing strangers in the home to install the system.

  • NO High Pressure Salesman
  • NO Hassles of Scheduling Install
  • NO Strangers in YOUR Home
  • Save Hundreds!

Frontpoint Security delivers state of the art, DIY security and home automation products

with the very best customer service in the industry.

Get More Info on Frontpoint Home Security Systems

Read our Full Frontpoint Review

Call For FREE Quote- 844-688-2894

Monitronics Security vs. Protect America

Monitronics Security vs. Protect America

Monitronics vs Protect America
8.3 HSA Review
3.5 4 votes
Customer Service
Price and Value
8 HSA Review
1.4 31 votes
Customer Service
Price and Value

Protect America  has over 20 years experience and pioneered the DIY alarm industry.

As the #1 DIY Alarm System provider,  they deliver  most of the same advantages over Monitronics…without any upfront costs.

Protect America makes protecting your home and family with a security and home automation system by  eliminating upfront Moni Security Systems vs Protect Americaequipment AND  installation costs!

Their Simon XT control panel which is very easy to use, reliable and comes backed with  by a Lifetime Warranty.

The Protect America Platinum Packages includes up to $1400 in FREE Equipment!

A Moni Security System will easily cost you hundreds, even thousands of dollars up front.

With their $0 up front pricing policy, Protect America makes it easy and affordable to own a comprehensive home security system.

And  their Rate Lock program keeps it affordable, by guaranteeing your monitoring rate for life.

Get the  $0 Up Front Costs– with  Protect America !


Get More Info on Protect America

Read our Protect America Reviews

Call For FREE Quote- 888-951-5140

Moni Smart Security vs. Link Interactive Security

Moni Smart Security  vs. Link Interactive Security

Moni vs LInk Interactive
8 HSA Review
1.4 31 votes
Customer Service
Price and Value
8.8 HSA Review
5.5 2 votes
Customer Service
Price and Value

Link Interactive is owned by Mountain Alarm which has over  60 years of experience in home security sales,service and installation.

With an A+ BBB rating…and an astounding 98% customer approval rating, you can sleep well at night knowing your home is protected by a company that knows how to take care of their customers.

Link Interactive systems are comprised of state of the art wireless security system from 2GIG Technologies.

In addition to top notch equipment at very competitive prices, Link Interactive offers premium monitoring features that include:Monitronics vs Link Interactive

  • Crash and Smash
  • Geo Location
  • 2-Way Voice
  • Interactive Services
  • AND full home automation

All for just $39.99 a month.  

Along with having unbeatable prices and a very extensive equipment selection, they have an experienced installation and tech support team to ensure that the system gets installed right!

For exceptional service, equipment and all-inclusive monitoring rates…check out  Link Interactive!


>> Read our Full Review on Link Interactive<<

Moni vs. Armorax Security

2018 Armorax vs Monitronics Reviews Update


Much of our original interest regarding Armorax has slipped away significantly because the provider continues to exhibit indicators that it’s struggling.

The Armorax BBB rating has slipped off substantially coming from an A (during the time of the original Armorx vs. Moni review)to a C+. This is indicative of the fact that provider has not responded to buyers complaints-even after getting filed with the BBB.

In our secret shopping endeavors, we have found that even the sales representative fails to pick up calls. Incoming calls are generally greeted using a voice mail which will tells one to dial 911 should this be an emergency…or to stay on the line for the product sales representative. Following several minutes or so on hold, you’re finally transferred to an answering service that’ll take a name and number to get return call.

This makes one wonder what happens if I have a problem with my system?


Many Changes sind the original Armorax vs Monitronics Reviews


In addition, Armorax seems to have switched vendors 3 times over the last calendar year. They have changed from the cutting edge 2 Gig lineup, briefly advertised the Interlogix Simon XT, and are now providing the less popular Resolution Helix control panel.

They also have totally changed their monitoring price plan three times in the past twelve months. With regard to online Armorax reviews, you will see that virtually no 2 web pages share a similar charges. They formerly marketed no contract programs and also services with No cost equipment and monitoring rates as little as $19.99/mo. (their one time price of $24.99/mo. for security and full home automation was a superb value for money, at the time of our preliminary evaluations and side by side comparisons with Moni Smart plans were completed …but,is no longer available)

Their most recent deal costs you $99.00 up front and basic monitoring starts at $34.99 and the Mobile APP is provided at an additional charge!


Poor Transparency

In addition, the complete lack of online transparency does nothing to promote confidence. Currently there’s a one page website that delivers little information on this company track record, products, costs, monitoring provider and services, Mobile App, Installation information or training videos …or just about anything other than that which a potential consumer might choose to appreciate.

Despite the fact that company displayed good potential in the beginning, our company is no longer keen with regards to them as a reliable alternative option to a Moni Smart system. In our view, you will find significantly better alternatives.

Canceling a Moni Smart Contract

The best ways to end a Monitronics contract


Moni Smart Home security contracts


Just about all security system providers require a 36 to 60 month monitoring commitment should you sign up with the provider. This is a pretty ordinary concept with the security business and Monitronics is no exception to this.

Keep in mind, that even after the contract is finalized, the customer always has a three day legal right of rescission.

Quite often, do it yourself burglar alarm providers provide a Fourteen,30 or possibly 60 day return policy. Nevertheless, if you are getting the Moni Smart Home security system put in, you have to move quickly to terminate the agreement within three days of the time the agreement was in fact signed.

Once the right of rescission has expired , one is normally accountable for all, or the majority of the monitoring payments with respect to the total period of the contract, even though one moves past the support region of the company.

So when you think you could be transferring, make certain you possess clear knowledge of your liabilities to Moni prior to making a commitment.


Analyze terms and conditions having to do with your Moni Smart Security agreement


Monitronics reviews often cite additional potential problem areas concerning the Moni contract. Here are some of the potential problem areas in home security contracts:

Escalation clauses- A lot of companies maintain the legal right to increase the monitoring fee after the 1st year…even if the contract length is greater.

Automatic Renewal Clauses – Certain agreements repeatedly renew on an annual, or some times extended duration after the preliminary term is finished unless the client legally cancels the contract and fulfills the specified terms and conditions of contract termination.

Cancellation Terms – Commonly the contract must be ended in writing, 30 days or even two months prior to the end of the initial written agreement.

Be sure you get hold of Moni customer support and figure out exactly what conditions need to be met to terminate the commitment.


Document Your Communications with Monitronics Security


When it’s time to end that long term contract, be sure that you take each one of the necessary actions and record all communications.

Monitronics reviews often recommend that individuals:

Call- and record the call with time and contact specifics
Mail- Send notification by certified mail
E-Mail- using “read “receipt

Make sure each of the methods are documented and saved where they can easily be retrieved in the event there is a disagreement. Also- remember to check your bank account to make certain that there are not any computerized debits subsequent to the authorized date.


Changing to your future service provider


As a result of your experience with Moni Smart Home Security, you are  likely going to possess a much better notion what  you are looking for in a home security company.

Our quick security quiz could help you narrow down the possibilities.


Uses for Moni Alarm System Sensors


Optional Uses for  Monitronics Security Sensors


Basic magnetic sensors can have a variety of uses besides just arming doors an windows.

Most Moni Security Reviews don’t discuss how door sensors can be mounted that don’t actually set of the alarm. They can be set up so that they chime  as well as also send a notification alert through the Monitronics  Alarm App. You can also keep an eye on what is happening through Monitronics Cameras if your system is equipped with them. 

The door and window sensors have a number of applications that you might not have considered:

Gun Safe – Mount sensors on your gun cabinet for an extra layer of protection. Your Moni Smart security system can provide a second layer of protection if you mount a sensor and set it in “report-only” mode. In this mode,  it will send an e-mail notification via SMS or e-mail to alert you when your cabinet is accessed-without setting off the alarm and notifying ploice. 

Medicine an Liquor Cabinets- Keep an eye on the contents of your liquor and medicine cabinets. Some home security system apps let you set schedules and send a notification if a cabinet was not opened by a certain time.  This is a geat way to ensure that medications are taken on time.

Hazardous Materials- Provide an extra safeguard against accidental poisoning.  Mount a sensor on any cabinet within a child’s reach that might contain harmful or toxic materials.  It can be set to send an alert or sound the chime feature on your security system, without actually setting off the alarm. 

Tool Shed- With a  Moni Alarm system, a sensor can be placed on the door of your tool shed as well.  You might need to look into special outdoor sensors that are specially designed to deal with extreme temperatures and the elements. 

Mailbox- Wondering if the mail has been delivered? Moni Home Security sensors can be placed on the mailbox to let you know.

Pool Gate – Families with young children should consider placing a contact on the pool gate. Your  Moni Security system can alert you if the gate is opened.   Check with customer service to find out  what sensors are best suited for your situation.

Keep in mind that sensors mounted outdoors may require more heavy-duty transmitters. It can also be a bit tricky mounting them on some surfaces.

Also, the transmitters need to be close enough to the main hub to work properly. Still, with a little bit of extra work, you can add a whole lot of useful protection to your Monotronics alarm system.

Contact the Monitronics customer service department for recommendations for the ideal solution for your situation.


Unique Uses for Monitronics Sensors – Infographic

6 Special Uses for Monitronics Sensors - Infographic


If you are a current Monitronics Security System subscriber,  share your experiences in the section for Moni Security reviews

Arming the Moni Security System

Monitronics Alarm System Arming Modes


OFF — Even when your Monitronics Security system is switched off, some functions of the system are still active.   Your Moni home security system will still alert you if one of the windows or doors covered with a sensor is opened. Moni Security ensures that life and environmental safety systems (i.e. water or low temperature) are also still active.  Consequently, if there is a fire your Moni App will notify you and the system will send a signal to the central monitoring station.

Stay–  You can arm just the perimeter protection in the”stay” mode.

Away–  The away mode on your on your Moni Alarm System will activate any interior motion detectors as well as the windows and doors.

Instant — You can eliminate the entry delay on your Moni security system by arming it in instant mode.

Duress –  You can establish a special duress code which will notify the  Moni Home Security monitoring center that there’s a potential hostage situation. This special code will trigger immediate emergency response.

Panic –  The Monitronics Home security panel is equipped with panic buttons. This can let the Moni Security monitoring center know that there is an occupied panic situation. 


Moni Security System Arming Modes Infographic


Monitronics Security System Arming Modes

Whats new for Moni Smart Security in 2017?



 Whats new for Moni Smart Security in 2017?


Well for starters….the name Moni!

Monitronics has rebranded and has a whole new look and feel.  Moni Smart better embraces a more modern approach to security…and most importantly,  the industry trend toward integrating home security into a comprehensive smart home with fully interactive capabilities.

Moni continues to expand it’s offering home automation and proudly introduced the voice control capabilities that are now offered in the new Skill for Amazon Echo app.

Powered by, the Skill for Echo will enable Moni users with service to control certain security functions with voice commands to Alexa on their Echo.

2018 Update- Moni Rebranding as Brinks

Moni (formerly Monitronics) will become BRINKS Home Security


February 2018 Update-Less than two years ago,  Monitronics  changed their name to Moni. At the end of February, Monitronics announced that they will soon be rebranding to Brinks Home Security.  They recently negotiated a long term licensing agreement to market their Moni Smart Home and Livewatch product lines under the Brinks and Brinks Home Security name.

Rebranding efforst are scheduled to begin in the 2nd quarter of 2018.

Moni is hoping the acquisition of the rights to market  their Moni and Livewatch product lines under one of the oldest, most trusted and highly recognized Brinks brand will accelerate their growth.




Moni Smart Security System Design

Monitronics Reviews- Designing Your Moni Security System


Monitronics Reviews -Designing Your Moni Smart Security System Infographic


Perimeter Protection – The first priority when setting up a Moni Alarm system is protecting the perimeter of your property. Moni Smart Security Reviews recommend that you try to discourage any local thieves from targeting your home by placing yard signs, window stickers and outdoor Moni Home  Security cameras where they are readily visible. From there, make sure that you mount contacts on the doors as well as sensors on vulnerable windows. 

Interior Protection – A Moni home alarm system should also include a second line of defense. Motion sensors will detect an intruder if they are able bypass the perimeter protection

Asset Protection- Your Moni Alarm System can also include sensors on gun cabinets, medicine or liquor cabinets or office doors.

Environmental Protection – Your Moni Security System can also be set up to monitor environmental hazards such as fire, carbon monoxide, flooding or freezing.  There are specific Moni Security sensors for each of these applications.

Home Automation- Moni Security provides a central hub which enable you to control lighting, cameras, heat and air conditioning, doors and garage door openers. Your Moni Security system can control virtually any home automation function right from your smartphone on the Moni Security App.


Have a Moni Security system?  Let us know your tips in our section for Moni Security Reviews.

Do I need a permit to install a Moni System?



Is it obligatory to acquire an burglar alarm permit to operate a Monitronics Alarm system?

Strictly speaking, you don’t need a permit unless the system is professionally monitored. Having said that, because your Monitronics Security system ends up being remotely monitored with the motive of employing emergency response providers, quite a few local municipalities will need a permit.

Usually, this entails standard enrollment with your hometown police or sheriff’s department and some sort of reasonable fee. You will probably also be asked to deliver the name, address and phone number of Moni Smart Security, as well as the monitoring station.

Although most online Monitronics Reviews don’t get into it…wherever permits are necessary, just about all cities will be needing a 1 time charge to enroll an individual’s system, while a few municipalities take a yearly renewal also. When it comes to towns with high criminal offense and false alarm rates, failure to register might lead to a refusal to respond to locations which do not have a burglar alarm permit…although this is fairly uncommon. However, you may be subject to supplemental penalties should law enforcement officials, fire or emergency medical assistance end up being dispatched to a establishment with no permit in cities in which one is expected.

Even when a licence is in fact procured, generally cities are likely to assess penalties with regards to frequent false alarms. Our Monitronics Reviews would not be complete if we didn’t remind you that virtually all communities currently have strategies established in which the first 1 to 2 dispatches would not call for fees. However,  after that fines ordinarily escalate from $25-50 to your initial enforceable offense…to $100-200 for consequent repeat infractions.

Accordingly, it’s critical that Moni Smart home security system customers call the neighborhood police department, determine what permits are expected, obtain a comprehensive knowledge of the neighborhood rules and be certain they take into account the recommended simple steps for preventing false alarms.

Monitronics Security App

Moni Security Reviews Detail Monitronics Security App

Moni Security App


Monitronics  Security systems have evolved in recent years.  The Monitronics home alarm provides a central hub that gives you the ability to control virtually any connected device that is compatible with the system.


The Moni SecurityApp – Benefits


    • Arm/Disarm System – The Monitronics App lets you arm and disarm your alarm from any mobile device.
    • Lock/Unlock Doors – You don’t have to place a spare key under the mat to let in the maintenance crew.  The  Moni Alarm Security System enables you to unlock compatible door locks.
    • Moni Security Cameras – Monitronics Home Security  Cameras allow you to record video or watch in real time- right through the app. A Monitronics Security Camera lets you check in on your pets and keep an eye on the children as they arrive home from school.
    • Real-Time Alerts – The Moni Security app allows you to set real-time alerts that will notify you via text or e-mail when the kids get home, there is an intrusion, fire or any event you wish to program into the system.
    • Thermostat Control – Monitronics alarm system can even serve as a home energy management hub.  It allows you to control the thermostat and…
    • Turn Lights On/OFF – Your Moni App can ensure that you never have to walk into a dark house.
    • Control Appliances – With a MoniHome Security system, you can even start the coffee maker or an air conditioner from the office.

YouTube video

Share your experiences with the Moni App in our section for Moni Security Reviews.

Questions to consider before buying from Moni Smart Security


Questions one should ask oneself prior to choosing a Monitronics Security system?

There are a number of concerns that is recommended you consider prior to buying Moni Smart Security, or any other program. Since you might be doing a 2,3 or even a 5 year contract, it is very important for one consider various criteria prior to you signing any Moni contract.

Regardless whether anyone from Moni has come knocking on the door, called you on the phone or maybe you might be responding to some sort of glossy full-page color Monitronics alarm advertisement which often came in your recent mail….it is advisable to be sure you  are aware of all the different possibilities open to you to make the very best evaluation possible.


Do it yourself as opposed to Professional  Moni Alarm Install?

One of the initial things to consider is whether you want to put in the unit personally or perhaps pay for a professional installation. Traditionally, home security systems would have to be hardwired into the home. This would call for drilling and even cutting openings into the walls, fishing electrical wires and complicated mounting and extensive programming.

But…times have actually changed. Even the providers, such as Monitronics Security,  that professionally install the systems are now working with mainly wireless equipment. Nevertheless, online Monitronics Reviews sometimes cite frustrations with installations and customer home security systems service.

The customer home security technology continues to be improved through the years to really make the customers home system security products exceptionally easy to use… and install. It is no longer necessary for professionals to install to ensure customer’s security.

The more capable Do-it-yourself alarm companies have actually vastly streamlined the installation program in order to make it simple for even the most technically challenged property owners.

The better companies, such as Frontpoint Home Security and Protect America Security  pre-program the whole system prior to mailing it out, guaranteeing that all the end user has to do is attach the devices and simply contact them to get the system initialized. More than 90% of house owners determined our best DIY alarms systems were quite straightforward to install!

Potential benefits to DIY Install over Moni Security Install


  • Save $$$– Installing an alarm system yourself can save a lot of money over a professionally installed Monitronics Alarm System.  
  • No Contracts –  Moni Alarm systems will require a 3 year contract. Some DIY alarm providers, such as Frontpoint are now month to month. 
  • No Waiting– With a Moni security system, you have to go through the hassles of scheduling an appointment and take time off from work. With a DIY security system,  there is no need for any of that.  Set it up at your convenience.
  • Gain System Familiarity – Setting up the system enables you to become more familiar with all the features and operation of their systems. 
  • Portability– If you get relocated, there are no additional moving or associated installation costs. Just notify the company and pack up the system and go.  With Moni Security, you may not be able to get service or be required to pay additional charges in some areas. 
  • No strangers  – While Moni Security takes great care in hiring technicians…make sure that your technician has been properly vetted-background checked and drug tested.  Sometimes 3rd party contracters are hired to install Monitronics Brinks systems. With a DIY wireless system, there is no need to let strangers in your home or give them sensitive information.  YOU are in control!


Protection 1 Reviews -DIY Advantages


Potential benefits to Moni Security Set up

Primary advantages of Professional Install

• Reduced Time and effort
• Somewhat more Know-how

Even though a professionally installed system from Moni Security may well demand less energy, a large proportion found that the equipment made available through the top Do it yourself home security system service providers were simple  to install, user friendly and consequently ended up saving individuals a considerable sum of money compared to a installed by a professional system.

If you should decide on professional installation, and get Monitronics Security, remember to determine how experienced the installation specialist is, as well as whether they have previously been background checked as well as undergone drug screening. Inquire whether or not the supplier has their own employees or possibly uses 3rd party subcontractors.

Using Monitronics sub-contractors isn’t necessarily a bad thing (they might even have more past experiences compared to company employees) nevertheless ensure that they ought to have actually completed comprehensive screening prior to allowing them into your your home.


Local vs. Nationwide Moni Smart Service


When it comes to  acquiring the right security company for helping help safeguard your home and  loved ones, we suggest getting a nationwide home security company which has had a reliable background and is focused solely on home security systems.  Monitronics reviews indicate the ability to provide relocation services anywhere in the country is an important  consideration.

We live in a mobile culture, and no one knows when you may be required to transfer or relocate and …and have to move your Moni alarm to another city.

Moni  has a dealer network that covers pretty much the entire U.S.



Customizing Your Monitronics Alarm System

Moni Home Security System Customization.


Before deciding on how to best customize your alarm system, make sure that they can provide the equipment you require for a fully customized and cost-effective system. For a truly custom install and to get the most bang for your buck, make sure the system you choose has the versatility and can accommodate the multi-function components described below.


5 Easy Ways to Customize Your Monitronics Home Security System


1            The best home security companies offer a full line of “take-over” devices that allow you to upgrade your current security equipment to the most advanced system available. If you are upgrading a system with a fair amount of existing equipment, this is an important consideration.

2            Top alarm companies offer multiple specialized sensor options for your doors and windows include recessed, plunger, and bypass –  providing custom solutions for nearly any installation scenario.

3            It is optimal to be able to open and close your garage door with the same keyfob you use for your alarm system. You can also control it with a smartphone thanks to  Z-wave products that interface with most garage door brands.

4            Protect your home from frozen and broken water pipes and furnace and air conditioning failure with this multi-purpose sensor. Check to see if multi-function sensors are available with your system.

5            Triple-duty detectors can activate your alarm system when it senses smoke and high and low temperatures.


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Moni Smart Security Response Time


How Much Time Will It Require Monitronics Security to Respond to an emergency?


Though almost every provider claims to provide the best reaction times in the business, you should understand how to decipher these types of assertions.

Your actual Monitronics Alarm system should ordinarily make use of a 30-60 second entrance delay on your principal entry ways that will allow you enough time to disarm alarm. The system can also be placed on “Instant” setting whenever everyone is home. Typically the siren goes off after any delay if your system is not disarmed.

The Moni monitoring center response times tend to be estimated from the time a signal is acquired to the instance the dispatcher contacts the house to verify the signal. These times definitely should probably be inside of sixty seconds.

If no one picks up from the household, typically cases, the Monitronics Alarm Company monitoring personnel will seek to get hold of everyone listed on the emergency call list …and they will dispatch the authorities. Every action ought to be time stamped as well as transcribed from the monitoring center.

Although you might find Monitronics reviews the criticize involving higher than average reaction times, most of the leading security alarm providers can do a first rate job – provided things are functioning properly.

Monitronics Security advises that the system is is tested on a weekly or at least monthly schedule to make certain the system along with communications are actually operating correctly.

Nationally, the average response time frame by the police is approximately 7 minutes, though, this can vary considerably based on the location of your property, the type of the circumstance, whether there is audio or possibly on-line video validation and the existing demand and also availability of nearby emergency assistance during the time of the call.

In the event you currently posses Monitronics alarm service and can offer information on their real-world response times, please be sure o mention your experience in our customer  Monitronics reviews.

Moni Back Up Power Source

Will  Monitronics Security still function when you lose electricity?


The Monitronics Alarm system has a battery back up system which can run the unit in case of an electric power outage.

Most Monitronics reviews are going to identify this as a basic 24 hour battery, yet this can vary considerably based on the key pad screen, personalized configurations and the amount of components.

When the Moni Security system changes to back up electrical power, the unit is going to beep to help alert you and require someone to enter the code. Your system also can advise you by text or e-mail should you have established remote updates.

If you are an existing Moni Smart Home Security customer, and have experienced a power disruption, please share your experience in our Monitronics Reviews.

Tips to Make your Moni Home Safer

Beyond Monitronics Security


Ina addition to a Monitronics alarm -below a handful of easy steps to safeguard your property from burglars.


1. Keep the home properly illuminated. Outside motion lights are an excellent deterrant against nighttime home invasions.
Create the illusion that you are home simply by employing timers on lighting, radios and also Televisions. Making your house seem to be occupied, even when no one is home, will certainly dissuade criminals.

3. If you’re going away, have a next door neighbor collect the newspaper. Suspend mail delivery and schedule to have the lawn cut or driveway shoveled.

4. Have shades drawn in spots with particularly expensive equipment.

5. Give a spare set of keys to a dependable friend. Never leave them underneath a door mat, over the front door or under a plant pot.

6. Don’t broadcast that you are going away on social media, e-mail auto responders or answering machine messages. This informs criminals your home is unoccupied.

Consider a professionally monitored alarm system from one of our top rated security companies. It will help reduce the chances of an attempted burglary, and provide you with a great many other life safety benefits that will increase ones sense of security and provide you with 24/7 peace of mind!

Thank you for visiting! Please feel free to share our Monitronics Reviews, below or follow us, above.  If you or someone you know has experience with a Monitronics Alarm System or a Monitronics Security dealer, we hope you will share that experience in our Customer Reviews.

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Last Updated on January 11, 2024 by

Monitronics Reviews Tell Why Moni Security is Now Brinks in 2024 was last modified: January 11th, 2024 by

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