Simplisafe vs. ADT Security Review
SimpliSafe vs. ADT Monitored Security System Review
ADT Monitred Security Articles
This SimpliSafe vs. ADT Monitored Security Review portrays a classic confrontation between two very different approaches to providing home security and automation.
ADT Authorized Provider -Safe Streets provides the entire spectrum of professionally installed home security products and technologies with an industry standard 3 year agreement.
SimpliSafe provides basic home security through wireless self-installed, DIY alarm systems with the option of self monitored or non-contracted monitoring.
ADT Monitored Security vs. SimpliSafe Home Security
In this review, we are comparing ADT Authorized Provider, Safe Streets, with Simplisafe and contrasting a variety of features in 5 separate categories. For the purposes of our comparative reviews, each category is given equal weight.
These sections of the review are listed in the Table of Contents to the left, allowing you jump ahead to an area of interest by clicking on the link in the TOC.
Although we select a “winner” based on the number of cumulative rounds won, selection may differ according to your individual priorities and home security criteria.
ADT vs. SimpliSafe – 2019 Reviews
Reputation and Credibility
ADT Authorized Provider – Safe Streets
Safe Streets has been in operation since 1998 and is one of the largest Authorized Providers for ADT, the most recognized brand in home security.
They have earned an A+ BBB rating by providing outstanding professional installation and service to hundreds of thousands of satisfied customers each year.
All monitoring services are provided by ADT , which was founded 140 years ago as American District Telegraph.
ADT is the oldest and most recognized name in home security and has been the #1 name in the home security industry fordecades.
Chad Laurens founded SimpliSafe about 10 years ago with the objective of providing an affordable, basic DIY (Do It Yourself) wireless home security system with no contractual requirements.
SimpliSafe also boasts an A+ BBB rating.
While it is much easier to find negative customer reviews for ADT monitored security systems..it is important to put that into the context of a company with a customer base of over six million. To maintain an A+ BBB rating with that many customers shows that they are very committed to resolving issues when they do arise.
Although SimpliSafe matches the BBB rating….they do so with a much smaller customer base- and a business model in which there are no contracts or installation services to generate complaints.
ADT Monitored Security Systems carry the brand that is is virtually synonymous with home security and the fact that they have been doing it for for so long and are larger than the the next 10 competitors combined speaks for itself.
They have THE #1 name in home security….and has the credibility to match.
SimpliSafe vs. ADT Monitoring Services
Both companies provide UL Listed, Five Diamond Certified monitoring stations. However, the ADT Authorized Provider, Safe Streets, does not outsource the monitoring and provides full redundancy with 6 ADT owned and operated monitoring centers. This provides added peace of mind because they have the ability to re-route calls in the event of a natural disaster affecting an individual monitoring center.
One major distinction is that SimpliSafe does not require any monitoring contract…whereas ADT requires a 3-year monitoring agreement.
SimpliSafe monitoring rates are substantially lower-with cellular monitoring starting at just $14.99, but they include just the most bare boned features. While their Interactive Plan ($24.95) does include the ability to arm and disarm their system remotely, SimpliSafe does not offer any home automation or video surveillance capabilities.
ADT Monitoring incorporates home automation features and video surveillance as well as 2-way voice capability.
These are some of the most desirable features found in the majority of today’s best home security systems.
For a complete rundown of SimpliSafe and ADT monitoring services and pricing, check out our individual reviews, at :
SimpliSafe offers cheaper monitoring rates, but ADT Monitoring offers full redundancy with 6 company owned and operated monitoring stations and a comprehensive selection of security, video surveillance and home automation services.
SimpliSafe vs ADT Monitored Customer Service
ADT Authorized Provider – Safe Streets has been providing industry leading customer service for decades.
They have attained an A+ BBB rating by installing and servicing ADT monitored systems that include the exclusive ADT 6 month service guarantee. It states any service oriented issue will be resolved within 6 months, or the equipment will be removed and your money refunded. (certain restrrictions apply)
SimpliSafe offers a 60 day return policy.
Another close category as both companies provide exceptional customer service…but, the ADT Authorized Provider comes out on top with their 6 month service guarantee and a longer track record..
SimpliSafe vs ADT Monitoring Equipment and Technology
ADT Monitored Home Security Equipment
ADT Monitored equipment is professionally installed by background checked and fully trained technicians. The equipment is manufactured to the highest specifications by leading equipment suppliers.
Because they are using brand named equipment by some of the most trusted names in the industry, they offer a lifetime warranty and include the ADT 6 Month Service Guarantee (certain restrictions apply).
With an ADT monitored system, there is a tremendous selection of equipment available to meet virtually any security requirements….and because the equipment is not proprietary, it is compatible with most major home security companies, should one wish to switch companies in the future.
SimpliSafe Security Equipment
In contrast, SimpliSafe uses basic, proprietary equipment to keep their costs down. As a result, much of the equipment has a rather dated appearance…but, Simplisafe security systems still carry a 3 year warranty.
- 1 SimpliSafe2 Base Station
- 1 Wireless Keypad
- 1 Motion Sensor
- 4 Door/Window Sensors
- 1 Keychain Remote
- I Yard Sign(with no post), 2 Window stickers
SimpliSafe is currently available at Amazon for just $259.95!
There is no professional installation available-but, SimpliSafe equipment is fairly basic and easy to install.
However, the selection of equipment is very limited and there are no advanced home automation or video surveillance technologies availlable.
The ADT Authorized Provider, Safe Streets, provides a definitive edge in the equipment and technology category.
Their ADT Monitored Pulse® system provides slick and effective state of the art home automation technology- manufactured by industry leading providers … as opposed to the somewhat antiquated, proprietary equipment from SimpliSafe.
With no video or home automation capabilities available….SimpliSafe just doesn’t measure up in this category.
Price and Value – SimpliSafe vs. ADT
Although SimpliSafe has much cheaper monitoring rates, the upfront costs for a basic system are substantially higher.
In addition to lower upfront costs, ADT Monitored systems provide enhanced value-with capabilities that include:
- Video Surveillance
- 2-Way Voice
Nevertheless, despite higher up-front costs, and fewer features…SimpliSafe is clearly the low price value leader.
SimpliSafe vs. ADT Monitored Review Summary
SimpliSafe provides a basic, no-frills approach to security at an affordable price. The system is easy to install and provides basic home security without all the bells and whistles. If that is all you are looking for…they are a good choice
However…their equipment is proprietary.
If you change your mind…although you will not be contractually bound, their components will not be compatible with other systems.
Overall, most people may be happier with an ADT Monitored Security System. It bears the leading name in the industry for a lot of reasons.
- #1 Name in Home Security
- Professionally Installed
- Low Up-Front Costs
- 6 Monitoring Centers
- Name Brand Equipment
- 6 Month Service Guarantee (certain restrictions apply)
- $500 Theft Protection (certain restrictions apply)
- Relocation Program (certain restrictions apply)
In our opinion, ADT Monitored Systems deliver a better overall value for anyone looking for more than the most basic home security. They provide exceptional service and a full portfolio of professionally installed, brand name security and home automation equipment.
Combine that with the same caliber of monitoring that protects 6 Million homes and families with 6 Central Monitoring Centers …and ADT Monitored Security Systems earn a resounding victory in this matchup!
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|ADT Pulse Remote installation starts at $199. ADT Pulse Video installation starts at $399. ADT Pulse Home Control with Video installation starts at $499. Burglary, Fire, Carbon Monoxide and Emergency Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Emergency Alert devices. Fire, Carbon Monoxide and Emergency Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from ADT Pulse Remote: $52.99 per month, ($1,907.64), ADT Pulse Video: $58.99 per month, ($2,123.64), ADT Pulse Home Control with Video: $59.99 per month, ($2,159.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner’s Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, require the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.